Review your last buy on ProductReview.com.au

 AI reviews summary 

Pros
Compassionate support: Staff demonstrate genuine empathy, sensitivity, and professionalism throughout the entire process.
Online portal and dashboard: The digital platform provides clear, step-by-step guidance, useful checklists, and easy tracking of progress.
Upfront and affordable pricing: Services offer clear pricing structures without hidden fees, upselling, or high costs associated with traditional funeral homes.
Dedicated single point of contact: Assigned arrangers maintain consistent communication and manage details from initial contact to the return of ashes.
Verdict

Bare provides a compassionate, affordable, and streamlined alternative to traditional funeral services, earning widespread praise for its supportive staff and user-friendly digital tools. While the majority of families report a seamless and stress-free experience during difficult times, a small number of reviews highlight occasional administrative oversights, logistical delays, or communication lapses. Overall, the service remains a highly recommended option for those seeking a straightforward and respectful farewell.

535 reviews
5 Jan  · Perfect solution for what can be a long drawn out process for the family left to deal with it. Exactly what we wanted all set up and paid for. Thanks Bare
5 Lynette  · I Found BÀRE the most comfortable team of people they were most ĥèĺpful and comforting àĺĺ though Thankyou bare
5 Terence  · The service is what I was looking for, plus a family experience with Bare convinced me it's the way to go
5 Nola B.  · Prepaid cremation. Excellent price. All the information I needed clearly stated and my questions answered. Professional and friendly. Thank you.
5 Lee  · Great customer service and made me feel extremely comfortable and was very clear about there services
5 DJM Storm  · BARE: simple, straightforward, caring, thoughtful, no frills, personable warm and thoughtful staff, great flexible options... TEN stars!!!
Kamiguen R.
Kamiguen R.WA
 

When my mum passed away after a short illness, I remembered the ads for Bare Funerals. As it was a Saturday I gave them a call and they were wonderful from the get go. From the initial chat and quote, to having a dedicated arranger made an awful time a little easier. Ashlyn was our arranger and it was so much easier only having to talk to one… Read more

person. She was kind and compassionate. If Ashlyn was unavailable her team were across all the arrangements so everything flowed smoothly. The whole team made us feel that they cared about Mum too. Having an online dashboard also meant that I was able to be across the proceedings at all times. If I had any questions, I was able to call or email and have them answered immediately. For me, it was the little things. The quick email or call to check how we were managing. The care they took when collecting Mum and letting us know they had her. Collecting the clothes for her and the respect they showed. Letting us know that they would be there when Mums coffin was lowered for the cremation. Callng the day before the funeral to check on us. All this meant so much to our family. And it didn't stop there. The follow up emails some time later to see how we were going. To let us know that there was grief counselling available if we needed it. So appreciated. I beleive that Bare go above and beyond standard funeral companies and would highly recommend them to everyone.

GTH
GTHNSW
 

Pathetic. A shame, since the cremations group were fantastic, but unfortunately the company is let down immeasurably by the legal department. Multiple mixed messaging, issues with me paying extra for sending information that has already been sent and continued harassment via mail and phone over bill payment despite me having receipts from them for… Read more

payment (then they want me to send them copies of the receipts they sent to me as well as bank receipts to prove it). Also, too many different people to go through the same thing who mostly sound as though they were at the bottom of their course and couldn't get a job in a proper law firm after graduation. I suppose you get what you pay for. They are semi-cheap (they don't tell you about the extras) but not very cheerful.

  • Thumbnail
Mish
MishQLD2 posts
  Verified

From the first phone call to Bare through to the very last call, I could not fault anything. The staff were wonderful, caring and made everything so easy. Their dashboard and ‘to do lists’ are fabulous. They took care of everything so efficiently and smoothly. Thank you for looking after us.

Ask the reviewer

Reviews with attachments

  • Thumbnail
Jo A.
Jo A.NSW5 posts
 

Excellent care and attention. Very impressed with all aspects of the funeral arrangements and venue.

  • Thumbnail
  • Thumbnail
  • Thumbnail
Faith Osborne
Faith Osborne
 

I cannot thank Bare Funerals enough for the care and support they gave me during such a difficult time. From the very beginning the process was so easy and comforting as I was able to arrange everything from home without feeling any pressure or being rushed. My arranger Kristal was absolutely amazing and so kind and understanding every step of… Read more

the way.

On the day of the service Craig was incredible. He was so caring compassionate and professional and made everything run seamlessly. The service didn’t miss a beat and everything was handled perfectly.

For a budget company you honestly could not tell at all. The service was 100 percent perfect and I am so grateful for how smoothly and beautifully everything was handled.

I highly recommend Bare Funerals to anyone going through such a difficult time

  • Thumbnail
Ethan
EthanNSW
 

I can’t honestly say how grateful myself and my family are. The amount of kindness, support and compassion from everyone involved in helping make our beautiful sister Nickis funeral. I would like to personally shout out Kristal for going above and beyond for our family. She is the most kind person I’ve had the pleasure of speaking with and also to… Read more

Brodey and the others who were there on the day. His kindness and compassion really stood out and thank you for being there checking in on us. Your company is absolutely outstanding and I will be continuing to use this company in the future when unfortunately needed. Thank you again to all of you for everything x

  • Thumbnail
Greg. H.
Greg. H.QLD
 

I am a minister in the Anglican Church but my Dad didn't want a funeral. He wanted a simple cremation and Bare provided exactly what he wanted. They provided exactly what they promised and there was excellent support on offer. Straight forward, simple and easy. Highly recommended.

  • Thumbnail
Karen Brownlie
Karen BrownlieNSW2 posts
  Verified

Our coordinator Becc was extremely helpful and made the process so easy following our mother’s passing. The dashboard was simple to use and covered everything and everyone we needed to contact at a push of the button

  • Thumbnail
Ktozi
KtoziVIC
  Verified

Bare Funerals stood out firstly because someone had mentioned I would save money. What I didn’t expect was just how much different they would be. Yes saved money but they empowered me to make decisions in my own time and within reason. We looked at short cuts to save money where possible but still wanted the very best for my mums last hurrah. … Read more

Our dedicated consultant Chelsey was so lovely and checked in regularly. I was not inundated with calls and decisions and everything went according to plan. Thank you Bare for being there at the worst time, to ease the burden without compromising the quality funeral mum deserved.

  • Thumbnail
Jennifer
JenniferQLD2 posts
 

From my initial phone conversation with Natalie, updates from Kay and finally ashes delivery to my home, I was very impressed by the compationate and professional way BARE conducted their service for my mother. I could see the progress of each stage on my dashboard link, which also included what steps needed to be done and what paperwork to deal… Read more

with, together with links to berevement support. It just made everything so much easier. The cost of everything was quoted upfront with no hidden costs afterwards. Highly recommended by me and my family!

Latest follow-ups

Sandra .C
Sandra .C
 

the Bare team that looked after me were both kind and supportive. They held my hand at the worst time of my life and guided me through a very sad and difficult process. They showed sympathy, respect and honored my beautiful partner and our wishes,… Read more

reaching out with continual support throughout and well after my ordeal. Thank you to all especially Kayla, you were my rock and my safe place when I needed one.

 Follow-up  · The lovely Kayla from your Bare team has made contact asking if I'm ok and if I need any support, I thought this was a very thoughtful and caring gesture. Your service is excellent so is your customer care. It's the little things like this that help make this devasting loss a bit more bearable. Thank you for your caring and kindness and on going support it's nice to know that there's someone there

  • Thumbnail
  • Thumbnail
Esther Harris
Esther HarrisSA2 posts
  Verified

I had no idea what to do first, but Bare knew. My bereavement was full of complexities- the wonderful team headed by Natasha made everything simple and so lovely.

 Follow-up  · I recently recommended Bare to a friend who had suffered a loss... no better comment could be made by a grateful customer.

Find out how Bare compares to other Funeral Directors

Know better, choose better.

Compare all
Shirley
Shirley
 

Very helpful and sympathetic to our needs, easy to communicate with to arrange the whole funeral. Rod the celebrant was fantastic and put us as ease with the proceedings of the day.

 Follow-up  · The family is more than happy with the continuing support we have received from Bare and would recommend them to everyone. Thank you for reaching out to us.

In-depth reviews

Lyn
Lyn2 posts
 

Full marks to BARE for their professionalism for my brother’s funeral. I found it convenient and accessible to use the online service which included phone and email contact as well as being able to look at the progress of the planning on the online dashboard. On the day of the funeral all staff were dressed appropriately and were well versed in… Read more

what was appropriate for a Catholic Church service and burial.

A number of family and friends commented on how discreet and respectful the staff were.

We were given the choice from 6 coffins and were impressed with the style and quality of the one chosen. We were given the cross off the coffin at the end of the day.

We were personally cared for by a consultant through the whole process and on the day of the funeral were made to feel comfortable and relaxed on the day of the funeral as staff were on top of anything previously discussed or planned.

The whole day meant for a very comfortable and memorable experience due to the hard work and co-ordination of the BARE team.

Ruth F.
Ruth F.2 posts
  Verified

Overall we were very happy with Bare Funerals and the ease to organise everything over the website, via email and phone. The highlights for us were the consistent contact from staff, the kindness and empathy displayed by staff, the speed to get paperwork through like the medical certificate and death certificate and the ease of them handling my… Read more

brother’s body and organising the cremation.

There are a couple of points I would make.

If you need the ashes in a specific time, make sure you let them know that. I think they say that ashes are returned in 2-3 weeks so we thought having a memorial 4 weeks later was appropriate. But by about the 2.5 week mark I started following this up and we only received his ashes about 4 or 5 days before the memorial. So it felt a bit stressful getting the ashes back but I’m sure if you make them aware of time frames, it shouldn’t be a problem.

The other thing is the website. I really love the idea of the photos and memories page and the guestbook. The only point I would make is that the photo upload can be a bit glitchy when you are uploading multiple photos on a post. Regardless of how I uploaded them, I found it would re-sort the photos into a different order which could be problematic at times when you want them displayed in a specific order, so I think this is an area they could rectify quite easily with some tweaking.

For the cost we paid, we couldn’t be happier, and the whole process overall was great. I’d certainly recommend them to anyone looking for a simple and easy process without a huge expense.

Darren and Eileen
Darren and EileenNSW2 posts
  Verified

⭐⭐⭐⭐⭐ From the bottom of our hearts, our family would like to say a huge thank you to the entire team at **Bare Funerals**. During one of the most difficult times in our lives, the care, compassion and professionalism shown to us was truly extraordinary. From the very first phone call through to the memorial service itself, everything was… Read more

handled with such kindness, dignity and respect. Losing a loved one is overwhelming, and there are so many decisions and emotions to navigate. The team made what could have been a very stressful process feel calm, supported and manageable every step of the way.

A very special thank you to **Amanda** and **Kelly**. Both of you were absolutely incredible. Your compassion, patience and genuine care meant so much to our family. You always took the time to explain everything clearly, answer every question we had, and reassure us that everything would be taken care of. Nothing ever felt rushed or transactional — it always felt personal and heartfelt.

One thing that meant so much to me personally was the way you handled my dad and kept me updated throughout the entire process. At such a sensitive time, knowing he was being looked after with dignity and respect brought a huge sense of comfort. Those updates, the communication, and the transparency helped us feel connected and reassured during a very emotional period.

I would also like to thank the wonderful team who looked after us on the day of the memorial. Every person involved was so respectful, professional and caring. They ensured everything ran smoothly and supported our family with such warmth and understanding. It allowed us to focus on remembering and honouring Dad without worrying about any of the logistics.

The service itself was handled beautifully and with such grace. Every detail felt thoughtful and respectful, and it gave our family the space to celebrate Dad’s life in a meaningful way.

What stood out most throughout this entire experience was the genuine compassion shown by everyone at Bare Funerals. It is clear that this is not just a job for you — you truly care about the families you support and the people you are helping honour.

During such a heartbreaking time, having a team that shows such humanity, kindness and professionalism makes an enormous difference. Our family will always be grateful for the way you cared for Dad and supported us from beginning to end.

Thank you to Amanda, Kelly, and the entire Bare Funerals team for everything you did for our family. We will never forget the care and dignity you showed during this time.

We would absolutely recommend Bare Funerals to anyone who is looking for compassionate, respectful and truly outstanding service.

Positive reviews

Cooper
CooperNSW3 posts
 

I was almost going with the same funeral company that looked after my father but after calling twice and both times was hung up on (I am sure accidental) I went searching for others in my area and came across Bare. I am so glad I found this company as they were amazing. Every detail had been thought of and they are there 24/7 for support and… Read more

guidance. Whether your needs are simple or the full service they cover everything. Thank you Bare, you have a wonderful team.

Wendy
Wendy
 

I found Bare a great service after loosing my Dad As usual there is paperwork to be filled out and I found it better to be doing it in my own home rather than making an appointment and turning up to a funeral home which is very confronting which I had to do with the passing of my Mum 3 years earlier I received a few calls offering updates,… Read more

support, comfort and offers of help with counselling and Finacial asssistance Overall I think it’s a great service with assisting with a cremation or a full funeral service

Deb
DebSA
 

The team at Bare were wonderfully compassionate .They guided us through every step and kept us updated on the progress of each and every step. They did this with a kind caring tone.I highly recommend the team at Bare to look after your loved one with dignity and respect.

Negative reviews

Me G.
Me G.NSW8 posts
 

Got a phone call from Bare Funerals Call centre in the Philippines ( SO much being an Auzstralian company ) Not only I could barely understand her, I could her her kids in the background.. Not very professional

Brenda
BrendaACT
 

AVOID - NOT here for you around the clock !!!!! Our loved one passed away in the afternoon. Received a call around 9pm saying one person would be there before midnight & was there someone in the home to assist with placing our loved ones body in van. As if that wasn't insulting enough, rang again before midnight to state noone was now coming as… Read more

van gad broken down & could they collect at 6:30am. We refused any further contact & had to restart our search for a reputable service for a respectful, caring Australian & locally family owned business whose costs were exactly the same. When we shared our story, Palliative staff unfortunately reported there were other families who had very similar unacceptable experiences including other bodies in van & being rough with the deceased in front of the grieving family. The dead & their loved ones deserve respect, honour & care. When I requested a call from the owners, I was only contacted by the State Manager who still wanted to offer their service on a Monday afternoon, our loved one had passed on Saturday afternoon. Not sure where they thought we had stored our loved ones body ..... Absolutely Shameful !!!!

Find out how Bare compares to other Funeral Directors

Know better, choose better.

Compare all
Anon
Anon
 

Bare Cremation were very good, my 1 star rating refers to the Bare Law Probate Service. For the Cremation: There was a long delay of 5 hours collecting the remains because apparently they came from Orange (why they don’t use a local provider is beyond me), but the cremation and delivery of ashes was efficient, with good communication. Bare Law on… Read more

the other hand; I simply do not have adequate words to describe how appalling our experience has been. Dad’s 12 month anniversary was yesterday AND WE STILL DO NOT HAVE PROBATE! The first lawyer was incompetent at best, if not negligent. Zero communication, major mistakes, errors in documents, lost documents, fouled up the application for probate. Taken over by supposedly the Principal. They must have simply copy/paste from the first lawyer’s applications as many errors were carried over. Bare Law kept saying the fault lay with the court in our jurisdiction being slow and picky. In fact when we finally obtained copies of all the documents submitted to the court and the court responses it was clear the issue was with Bare Legal. Issues with poor communication remain, and we are now making a THIRD application for Probate. This means having extensive affidavits (which seem to increase with every application) notarised for the third time, and we had to get replacement copies of documents Bare have lost (such as the original named executor’s death certificate). In the mean time the estate has lost tens of thousands in interest (for example we cannot have the RAD refunded- the care facility must be laughing all the way to the bank with the interest on $700k), and in fines for things we cannot action because we don’t have probate. Traumatised doesn’t even begin to describe how we feel.

Recent reviews

Ian
IanSA3 posts
 

Just as we expected. The pick up from home was prompt and respectful even with grieving relatives. Help afterward was good though the questionaire was a bit daunting and I did make a few mistakes. Ashes were delivered and I think personal delivery is a must. Ian

Mikael
MikaelQLD
 

I would like to sincerely thank Bare for the outstanding support we received after my father passed away. Their service was excellent, and they were genuine, compassionate, and professional in the way they helped us through this difficult time.

Tina
Tina
 

Cannot fault Bare Funerals. From the first interaction the team from Bare were fabulous. They demonstrated compassion yet efficiency through all stages. The services they provided us was much more than we anticipated and made every aspect effortless. Thank you to Tarrah and all of those that we interacted with along the process

Christopher
Christopher
 

My mother recently passed away at age 90 years. Most of her contemporaries were already gone, her remaining siblings were overseas, and her grandchildren and great grandchildren widely dispersed. This made a traditional funeral logistically very difficult. She and we, elected for a Bare funeral and cremation. The process proved to be thorough,… Read more

trouble free and efficient with guidance and supplementary information available if at any stage is required. Our relatives were equally impressed. We highly recommend this service to anyone in need of it.

Davidh01
Davidh01VIC10 posts
 

I used Bare for the fist time in June after my wife passed away. I found from the first contact Bare staff were caring compassionate and totally approachable. There attention to detail through organising the cremation to organising the service left nothing to chance. Each question was answered with a seperate email , so no confusion or missed… Read more

communication. We dealt with Clair who was exceptionally caring and followed everything thing to the smallest detail. Bares staff allowed us to grieve without anything else to worry about. Highly recomend this Company .

David
DavidNew South Wales
 

I Highly recommend BARE - they made the funeral process painless no fuss and their support was outstanding. They keep you informed in the process and followup on your well being. Free legal advice was a nice bounus for those who need it. The online portal is easy to navigate and provides you with step by step instructions and a to do list which I found to be invaluable. Well done BARE.

John
JohnNSW3 posts
 

The Bare staff provided exactly what I wanted - a simple, reasonably priced funeral and cremation service. They kept me informed of events and timetables, monitored my welbeing and managed the legalities and documentation efficiently.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.