Belling Mini Richmond 60cm Induction Range Cooker BMR60DOINDB
VerifiedMPNs: BMR60DOINDB and BMR60DOINDW3 reviews
- Daily
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- Several times a week
I have had my oven for a couple of years and had an issue with it - I spoke with Sharon from Belling who was fantastic - the communication I received was amazing and quick - she fixed the issue I had so speedily and she was a pleasure to deal with - I was so impressed I will definitely buy a Belling again ❤️ thanks Sharon for your expertise an the lovely phone calls
Purchased in at reillys retrovision for $2,500.
- Product is used: Daily
A very disappointing purchase. The worst appliance we have bought over 25 years. Bought it after a great experience with an older Belling that was made in England. Quality of the new one is very poor, starting with labelling and parts errors on delivery. All the markings rub off the knobs within a year, but you can read the level on the stovetop. Neither oven worked well, although one is now fixed at the behest of our retailer (who was fantastic). Two thermostat replacements were needed. Top oven burns everything on the top (our old one didn’t). Belling customer service contact centre people were pleasant, but after 2 months and at least 6 calls or emails, a completely useless technician finally came around who demonstrated the stove temperature was almost 30 degrees too low, but did nothing. Would definitely not recommend, due to poor quality of both the stove and Belling customer service.
Purchased in for $2,500.
- Product is used: Several times a week
Good morning Caroline Thank you for taking the time to leave us a review. Your comments on quality and service are valuable, and we’d welcome the chance to look into this further. We are sorry that you have had issues with your oven. I will reach out to get your email address so we can investigate Kind regards Belling
Hi guys, you had plenty of opportunities to provide a better service during the long process of getting something done. Our retailer got involved and sorted it out, and all our problems are well documented. You could take a very good look at both your manufacturing quality control systems and your customer services managers, if you are serious about improving your ratings for this product. Perhaps you could contact everyone who has bought the product in the past 2 years and ask for feedback, to see if this is a recurring pattern,or we were just incredibly unlucky.
Good morning Caroline I would still like to look into your case so if you could please send me your email address so I can go through everything thoroughly. We strive to make improvements in all our processes, and this would assist greatly in providing feedback and training Kind regards Belling
I recently converted to all electric in our home . I have only ever cooked with gas and had a Richmond mini induction stove installed. Now only after actually having it installed did I read any reviews and have noticed a lot of negative comments. These comments I don’t understand as I love this stove, obviously it took me about a week to actually get the hang of induction cooking but that would have been the case regarding whatever brand I purchased.Now almost 3 months later and I have no regrets switching to induction and secondly choosing the Richmond mini. Visually it’s beautiful , I love the two oven grill concept and the oven door opens out which it seems many people don’t like but it’s fine for me I don’t see the problem. Great oven in my opinion.
Purchased in .
- Product is used: Daily
Good afternoon, Susan Thank you so much for taking the time to share your experience! We’re delighted to hear that your transition to an all‑electric kitchen — and to the Richmond Mini induction stove — has been such a positive one. Induction can definitely take a little getting used to, and that you’re enjoying the Belling Mini Richmond cooking features We’re especially happy that the design, dual‑oven and grill setup, and side‑opening door are all features that work well for you. The oven looks beautiful in your kitchen. Customer insights like yours really help others make informed decisions, especially when reviews can sometimes be mixed. We truly appreciate your balanced and thoughtful feedback. Your wonderful 5-star review will be passed onto the team. Enjoy your beautiful new setup and thank you again for sharing your experience! If you ever have any questions down the track, we’re always here to help.
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Good afternoon Gail Thank you so much for the lovely feedback ❤️ We’re thrilled to hear we could help so quickly and make the experience a great one. Your kind words mean a lot, and we’d love to welcome you back to Belling again in the future! Enjoy your cooking! Belling