Bosch Serie 8 Heat Pump Tumble Dryers

The Good, the Bad and the Ugly... It works, for a while – Bought this just over 2 years ago from E&S trading and it worked well for the first 18 months. The drying fuctions could be explained better in the manual and most of the issues people have with clothes not drying (AT THE START) is mostly user error rather than the appliance itself. It has a lot of settings and each of those can be tweaked to… Read more

control the drying level etc. While it works, it works well. It dries very well and it isn't overly loud. And the best thing is the fact that it doesn't turn your laundry into a sauna like the usual vented dryers. However, and this is a big issue. It does NOT last. For Bosch made in Germany product, there is a massive flaw in it. As noted by quite a few people here, it WILL fail. It isn't a matter of if, it's a matter of when. And it usually does it about 12-24 months down the line. The issues is that the dryer starts stopping all the time saying the condensation container is full when it isn't. Initally it was intermittent and only happened after about 30-60 minutes. As times went on, and now at 25 months for us, it is essentially unusable because it stops every 5 - 10 minutes complaining about a full condensation container. We have cleaning all we can and it it still doing it. I suspect the self cleaning function eventully blocks the system with lint and then the return water tubing gets blocked also. I can't see a water level sensor where the condensation container is situated so it's probably a pressure related issues. This issue started at the 18 months mark for us and just got worse. SO two years down the line we have a $1400 dryer that doesn't work. UNLESS you disconnect the internal condensation drain and use the external drain tubing. Might work for some but not for everyon and it still doesn't explain the number of failures noted here at roughly the same time frame. Bosch obviously has a design issue with this. I have emailed them on the email noted below and they have not responded as yet which is really pathetic. I have tried calling but the number rang out or was on hold for 45 minutes and gave up. My suggestion is AVOID this thing like the plague unless you can externally drain the condensation or you are happy to spend a lot of $$$ on repairs in about a year or two. Sadly, I had a lot of confidence in Bosch prior to this purchase and most of the other Bosch appliances we have are flawless.

The most expensive machine on the market. Ours never worked very well. Glitchy, over-engineered digital options, items never properly dry. Then it packed up completely after 2 years. Apparently the warantee is 2 years. So thanks Bosch. I previously thought this was a premium brand. Edit: Bosch sent a service engineer for free. They then offered to replace the faulty machine for free. The only money we’ve paid is for delivery. Show details ·  1

Ok so I was happy to get this heat pump dryer. The idea was save money eventually. It worked very well for three years without missing a beat but stopped drying one day suddenly. There was no indication there was an issue with it. It simply kept tossing the clothes around without drying. Since the warranty was 2 years I eventually called the… Read more

repair guy who quoted a hefty $800 ish for the board and sensor. I also own a Bosch Dishwasher as well with home connect and find its been amazing. I thought I should contact Bosch and shot them an email expressing my concern regarding cost of the fix for a 3 year old dryer. Sure enough Jack from Bosch contacted me and after a brief conversation explaining my dissatisfaction with a significant bill especially when its been well looked after( also well known issue about clothes rolling into a tight ball leaving the internal contents wet) he offered to cover the entire cost of the repair. He contacted the repair company and organized a refund of the charges etc. I eventually chose to replace the dryer with a washer/dryer from Bosch as a replacement instead which helps me save space significantly. While this product might have an issue, I have to say the company definitely cares about the customers in my experience. The 5 stars is for the company and not the product of course. Customer care personal like Jack representing the company truly make it a great experience. Will definitely be buying more Bosch products considering the very positive experience.

This is our second Bosch drier. The first was great until the pump failed. That one we bought the extended product warranty from the store so was fixed under that at just under 5 years from memory. The second one is now just over 5y old and guess what… service people say it sounds like another pump fail and the cost of repair likely $500. After over a week no reply from Bosch mediation. Need to move on and get something that works. Show details

Have had this dryer for 15mths now. Paid just under 2k. Bought with the matching washer . The dryer is more of an ornament in my laundry as it’s useless and I refuse to use. It somehow twists the sheets/doona cover either with itself, or each other . If other things are in with it they also get twisted extremely tight, which means it does not… Read more

dry. I also like things to feel dry/warm this does not do the job at all. I had to buy another dryer (Westinghouse) which was under a quarter of the Bosch price. No issues, no twisting at all and things dry properly.

Not the high quality you are paying for – Like many others, the door latch broke shortly out of warranty. Bosch don't sell the latch by itself. They make you buy an entire new door. We happily paid extra for this thinking it was higher quality (we always prefer to spend more to avoid enviromental waste and support high quality production). Bosch needs a much better after-sales… Read more

system - why don't they supply latches by themselves?

I hace to say, this is not worth the extra $ you spend for the "quality".

When I compare it to our Miele appliances, it isn't the same. We have had our Miele washing machine for ~10 years without a single issue.

It's a shame.

Very disappointed with this product. The sensor is not working so it always dries for the full time even though the clothes are dry. Also, no reverse tumble action so sheets and other bedding get rolled into a bundle and don't dry. I'm reverting to my old Simpson dryer to dry sheets, which defeats the purpose of buying a heat pump dryer! Would not recommend this product. Show details

After a decade with a budget dryer that was starting to show its age, we decided to treat ourselves to a Bosch as a more premium option rather than repairing our old faithful. Initially, it performed really well—thoroughly drying both light and heavy loads, including towels and bedding. However, over time it began to slow down. It started needing… Read more

extra time or even a second cycle to get things properly dry.

Now, just 2–3 months out of the two-year warranty, it's taking hours to dry even modest loads. Towels and bedding take so long that I often lose track—it usually stretches into the next day.

For a premium product to decline so soon after the warranty expires is really disappointing. And to make matters worse, the machine’s design doesn’t allow us to manually clean the condenser or internal components—something that could potentially fix the issue.

At this point, I’d struggle to recommend a Bosch dryer of any model. Bosch really needs to rethink its product design. Even if they promote it as “self-cleaning,” customers should still have the option to access and clean internal parts—especially if the product doesn't perform as reliably as Bosch seems to believe it will.

Terrible Design - do not buy – Do not buy. This dryer has a terrible design that causes the condenser to block with lint that cannot be cleared by the user. Instead, the Dryer must be sent to a service centre to be completely disassembled so the condenser (which is buried deep inside) can be cleared of lint. Most other brands of Heat Pump Dryer have a user-accessible condenser… Read more

that can easily be cleared of lint via a handy flap on the front. Furthermore, most other brands have an additional filter immediately before the condenser that prevents most lint getting to the condenser. This Bosch Dryer does not have any such filter, which allows the build-up of lint much quicker. The result of the build-up of lint on the condenser is that the drying cycle progressively takes longer and longer to dry items (up to 5 or 6 hours for a load of towels - normal trying time would be less than half that). This dryer also doesn't have a reversing tumble action. This causes sheets to roll themselves into a tight ball as they only ever tumble one way. Most other brands of Heat Pump dryer have a reversing tumble action for the sheets program. I would not recommend this dryer to anyone - as a 'premium' brand, this is very disappointing from Bosch.

Smelly water in condenser area – Bought series8 compressor dryer in 2023. Used top tray for first month and unit worked fine. Plumbed it up to under sink using a Y connector with washing machine on one side and dryer on the other. Started to notice laundry would get a damp smelly odour when shut up. Checked dryer condenser area and found lots of dirty smelly water. Not just a bit… Read more

of water, but lots and lots. Being a tech I searched for the problem and found when the washing machine pumped out through the Y connection under the sink there was enough pressure to push water up the dryer hose into the dryer even though the dryer is on top of the washing machine. Solution is to do away with the Y and keep discharge points seperate

Fails to properly dry clothes and takes a very long time 4-5 hrs – Series 8 looks great. We bought a matching washing machine and dryer. The heat pump method just does not work to a satisfactory level on this unit. Takes a very long time and never dry enough to put closes directly into a cupboard. My wife has had enough so even though technically this model is not broken. It just does not do its job. Avoid this model. Show details