2,749 reviews
AI reviews summary
Pros
Verdict
CoinSpot is widely regarded as a reliable, user-friendly cryptocurrency exchange well-suited for beginners and those looking for an Australian-regulated platform with clear AUD pricing. The majority of users report positive experiences regarding account setup, navigation, and local customer support. However, a subset of reviews highlights concerns regarding strict security holds, account verification processes, and occasional delays with withdrawals. Overall, it is seen as a structured and accessible option for managing digital assets, provided users are prepared for the platform's compliance protocols.
Easy to move and transfer between each coins. No long delays between transfers and buys/sells unlike other platforms. Available to youth who have a interest in trading! Extremely simple to use and very rewarding. Have made MANY transfers and buys with this app from my bank or from other sources and have ran into ZERO issues. Would recommened to people wanting to start trading or investing. Show details
Be aware that the coinspot instant buy and sell prices are not as stated. The instant buy price is inflated by 2-3%+ on true market rates and the sell price is 2-3%+ below the advertised rate. Use the open market platform if you choose to use the app and always check the open market before you proceed with any buy/sell
It is very easy to use this app for buying and selling crypto. There are low fees and it is a great app for people who are just starting their crypto trading journey! Show details · 1
Reviews with attachments
Works great quick transactions I love the app it’s the most easy one to use for me Show details · 1
Very easy to join and I'm now an investor. I've started small until I gain a bit of confidence.
It’s a fast and smooth crypto app that lets you do a wide range of things with sending reviving and holding stock in a massive variety of coins Show details · 1
Very easy to learn for beginners. Already made money in just 1 day. Show details · 1
The platform is easy to use and trading is smooth. However, it currently doesn’t support perpetual trading, which would be a great addition in the future. Show details
CoinSpot is a solid, beginner-friendly Australian crypto exchange with a clean interface, strong local AUD support, and a reputation for being secure and easy to use. I’d give it a 7/10 for likeability: it does the important things well, but the higher fees on instant buys and some payment methods keep it from feeling exceptional.
Easy to setup and operate, has plenty of coins to monitor and invest/buy. I do however wish there was better sections for recent movers to monitor quick fluctuating coins. (The Dashboard does show 6 recent movers in the last hour but needs expanding) Show reply
- +1
I made a transaction on coinspot and was given a average buy rate price six hours later when returning to view my account my average buy rate had increased. Ive got screen shots of the transaction to verify when bringing the issue up with coinspot I was told to view the information to the way they conduct there transaction. In doing so it states… Read more
that the average buy rate is calculated instantly so back to have a chat with coinspot to be told no it is done periodically I informed them of what it states in their site to be told it is a mistake on the site and it's not done instantly and the information on the site will have to be changed and thankyou for informing them of this mistake. Nothing has changed on their site and every transaction I've done since the average is done instantly.
Hi Bencando, Thanks for taking the time to leave a… Read more
this is very unprofessionalism of online help desk.while customer is seeking help and asking emergency help the support team close the talks and behave very unprofessional way.i tried to call and reach out but they already closes the lines.very bad experience with coinspot
Find out how CoinSpot compares to other Cryptocurrency Exchanges
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I will not recommend anyone using a coin Sport their are bl*ody thief gas fees up the roof I have withdraw the USDT send it to my different bullet waiting for review this is my money I can send wherever I want TO will be putting formal complaint to the fair Trading
Latest follow-ups
BUYER BEWARE - Coinspot only supports the crypto exchange they see fit according to disputable standards and their personal agenda. Their integrity is one-sided, that is, not your side! Your decisions can be easily overturned by them and freedom of… Read more
trade doesn't exist. If Coinspot decides you are trading with addresses they don't like, you will go through days of hassle to get your money back, they will cancel your transactions and block you from any trading that doesn't go through paying fees to them, let alone withdrawing your funds! to be clear, you will remain crippled without actual ability to move your funds away from them. The suited, well spoken white collar scammers at Coinspot are not loyal to free and comprehensive crypto trade, but to their fees and AU government control. Coinspot will take ownership of your money!! it's not as simple to retrieve it - if anything may take days of exhausting phone calls and email and online chats with bots and people and bots again, each time throwing you between different representative of their 'team', dedicated to wear you out. Back to working with Coinbase, equally simple to use without nannies taking over your funds and blocking you.
Follow-up · The funds were returned back to Coinspot platform, however I was blocked from doing any trade and could only withdraw it back to my bank account, or buy coins i'm not allowed to trade with. Catch 22! The fees were as per usual, and were returned in full to the platform along with the funds. The reason given was that Coinspot doesn't trust the… Read more
Hi Avishai, Thanks for taking the time to leave a… Read more (+3 replies)
Positive reviews
Very simple to use (receive, send, swap etc.) for crypto currencies of all major alt coins. I would give this platform 5 stars, however, the UI needs a graphical update. The interface feels outdated compared to other major exchanges. Charts could also be better (but I use other programs for that kind of stuff). All in very good platform. Show details · 1
I’ve only recently started using CoinSpot and so far it’s been easy to set up and navigate. Buying and selling crypto is straightforward and the app is simple to understand for someone new to crypto. So far I’ve had a good experience and I’m looking forward to using it more. Show reply
I have been trading with Coinspot since my very first Crypto trade about 5 years ago. They have always been fantastic from the onboarding process, to completing trade to their awesome customer support. They have always been incredibly quick helping me with a by queries and when I swapped to my new mobile phone even reached out via phone call to… Read more · 1
ensure it was me that had logged in, in this day and age that gives me incredible piece of mind. There are many exchanges out there now, but I will always stick with Coinspot
Negative reviews
if you want to loose money use this. my account was compromised just from my email alone and emptied. support were not in the least interested and blamed me. They obviously have security issues. just don't.
For a seasoned IT professional such as myself, the export dealing with coinspot was hair raising. Red flags galore. To give them credit, getting funds of any nature IN TO them is simple and instant. However, when trying to withdraw, that’s another… Read more
story. I had substantial problems getting them to authorise a withdrawal. When I initiated the withdrawal they immediately froze my account and said a rep would call within 24 hours … and they did… around 20 hours later and then I spent 45 minutes on the phone convincing them that the transaction was legitimate and authorised. They wanted me to basically give in that this must be some kind of fraud ….. I did not. They cancelled the transaction at my request putting the funds into coinspot again and then allowed me to return those funds to my nab account… two days later.
Sooooo many red flags
Follow-up · As an overall summary it goes like this: a) have some kind of problem B) fail to resolve due to lack of sensible reply from a human being C) complain somewhere online like trustpilot etc D) some “sozBot” apologises patronisingly while asking for more info which opens an automatic support ticket system in the same system you couldn’t get a human… Read more
Hi Zephyr, Thanks for taking the time to leave a review.… Read more (+1 reply)
I'm locked out of my account and been trying to do everything to activate with qr and 2fa and biometrics and still not working always saying invalid token , my account has $100 in it , not happy
Hi Lyndell, Thanks for taking the time to leave a… Read more
Recent reviews
I’m pretty new to crypto and have found CoinSpot easy to navigate. Everything is laid out clearly and I’ve been able to figure out buying, selling, transferring and managing my coins without too much confusion. I especially like that there is 24/7 support that is fast and helpful. So far it’s been a really straightforward experience for a beginner. Show reply
Find out how CoinSpot compares to other Cryptocurrency Exchanges
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This is my first time purchasing digital coins. The CoinSpot app made is so simple to understand, navigate and make my first purchase. I would highly recommend this app if you are looking to getting into digital coin for the first time or if you are a seasoned purchaser. Brilliant! Show reply
Coinspot are great as a Bitcoin wallet. I'm able to buy and sell whatever cryptocurrency I e wanted to date as well as withdrawing funds to my own bank account was one of the easiest and also secure withdraw processes ive encountered and the sign up process was simple without any glitches or waiting periods. The verification process took a little… Read more · 1
longer than I would of liked but that was due to poor camera quality I think. Definitely recommend coinspot as a crypto wallet
I chose CoinSpot because it is one of the few cryptocurrency platforms in Australia that allows 16-year-olds to create and use an account. The sign-up and identity verification process was straightforward, and the app is simple to navigate, especially for someone new to cryptocurrency. There is also a wide range of coins available. I also… Read more · 1
appreciated that CoinSpot contacted me to confirm my withdrawal for security purposes, which made the platform feel safer. However, my USDC withdrawal remained pending longer than I expected, so the withdrawal process could be faster and provide clearer updates.
Overall, CoinSpot is user-friendly, accessible to younger users and appears to take account security seriously.
Great help from the live chat helping me get setup. Very swift with their response. They were patient with me and made it smooth. The app is easy to navigate and use. Do recommend! Show reply
As a first-time crypto user, I was very nervous, but CoinSpot app made the entire process incredibly straightforward. Setting up my account, verifying my ID, and making my first transaction was absolutely simple actually stress-free. Highly recommend for beginners! Show reply
I recently started using CoinSpot and have had a smooth and easy experience so far. The platform is beginner-friendly, secure, and simple to navigate, especially for new users getting into crypto. Deposits and transactions have been quick, and I appreciate the clean interface and helpful support resources. Thank you for the great service, and I look forward to continuing to use CoinSpot. Show reply
Coinspot has been very helpful to help me start trading crypto. It has very low fees and is very easy to understand. I would recommend everyone to use it wither your experienced or new. Show reply
I’ve been using CoinSpot for a as a brand new investor and have been impressed. The platform is incredibly intuitive and makes managing my portfolio straightforward, even on busy days. Most importantly, the deposit feature works seamlessly—it's fast, reliable, and has not given me any trouble at all. It’s a solid, secure choice for anyone looking for a hassle-free trading experience. Highly recommended. Show reply
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Hi Paul, Thank you for taking the time to leave your… Read more (+2 replies)