783 reviews
I used Econnex to compare a few different energy plans, and it made the whole process much easier. Once I picked a plan, they handled the switch and I didn't have to deal with my old provider. Everything went smoothly, and the transfer was quick and hassle-free.
Great experience using Econnex to compare energy plans. The process was easy, offers were clearly presented, and switching was hassle-free. The bonus offers were a nice incentive. Just make sure to compare the actual rates and fees before committing.
Found Econnex yheough my employers rewards platform. It was easy to use to compare energy retailers. I signed ups the AGL as they had a $250 welcome credit with sign up. The credit was supposed to be applied by the 17th of July but there was a delay so then it was supposed to be done by the 30th or July, and then there was another delay and now I… Read more
am told it will be done by the 3rd of August. I have called Econnex 3 times to follow up about this and the service has been fantastic and responsive. Fingers crossed this offer was not ‘too good to be true’. As long as I actually receive my welcome credit I would reccomend Econnex to compare.
Reviews with attachments
Excellent experience to get good deal. I would recommend Econnex for recommendations of better connection Show reply
[ March 2026 – PSA / Update: This has now been resolved. So I’ve updated my post to 4 stars. ] Econnex has been shockingly unprofessional. I was promised a reissue of $150 and $100 digital gift cards after missing the original 30-day activation window due to being seriously injured and unfit for work. They confirmed this promise in writing, yet… Read more · 2
today reversed it and refused to honour their own commitment. Screenshots attached.
The company’s handling of this promotion has been misleading, inconsistent, and completely dismissive of legitimate customer circumstances. Emails contradict each other, and they show zero accountability.
If you value honesty, reliability, and actual customer service, avoid this company. Promotions like this are a trap.
I’ve been using Econnex for broadband and energy comparisons for a few years now. Honestly, it’s been straightforward and hassle-free. I haven’t encountered any issues, which is all you can really ask for when managing utilities. I used to handle these comparisons through Shopback, but over time, I switched to doing it directly with Econnex… Read more · 1
during their monthly campaigns. The process is simple enough, and it gets the job done without any unnecessary complications.
If you’re looking for an easy way to compare broadband or energy options, Econnex is definitely worth considering.
I recently used Econnex to connect with Red Energy for gas, and the experience was fantastic. The platform was easy to use, saving me both time and effort by swiftly presenting cost-effective options. A big shoutout to Shravana, who went above and beyond in assisting me with signing up for the perfect Red Energy deal. Their help made the process… Read more · 1
seamless and stress-free. If you're looking for an efficient way to find a great energy connection and exceptional support, Econnex is the way to go!
she is good ,and friendly。thanks you a lot。I feel good to talk to your staff .shiela Show reply
Very efficient and polite.The questions did not take long. Thank you
Worst service. An arrogant salesperson called. Tried to coerce me onto a plan with a retailer. Very dodgy. Shows a shopback discount and it never materialise. I signed up for the retailer directly. Later they set up another account wasting my time. Wouldn't recommend at all.
We’re sorry to hear about your experience, Milinda.… Read more
Beware! Careful providing any contact details to this company. They outright refuse to provide anything in writing, extremely disrespectful and pushy on the call. I get that their entire business relies on making commissions but there's a line between providing advice and downright harrassing potential customers. They use seemingly unlimited… Read more
landline and mobile numbers to call multiple times a day, which feels a lot like MLM scam rather than a genuine service. Maybe that's what they really are and the covers are coming off now?
Thanks for sharing your feedback, Abbas. We’re sorry to… Read more (+2 replies)
Positive reviews
Econnex helped me to connect smoothly to my new energy provider. It is easy to compare and switch to another provider. I like that they sometimes give extra incentives to switch so it makes it more worthwhile switching through their platform to save that bit more.
Find out how Econnex compares to other Energy Comparison Websites
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I had a great experience using Econnex. The website was easy to navigate, the comparison process was straightforward, and I was able to find a suitable energy plan quickly. The information provided was clear and helped make the decision-making process much easier. The switching process was simple, and I appreciated having different options… Read more
available in one place rather than contacting providers individually. Overall, a convenient service that saved me time and effort.
I'd happily recommend Econnex to anyone looking to compare energy plans and find a better deal.
Econnex helped me to connect smoothly to my new energy provider. It is easy to compare and switch to another provider. I like that they sometimes give extra incentives to switch so it makes it more worthwhile switching through their platform to save that bit more.
Negative reviews
The jury is still out. I’m not sure what happened but the estimate and the bill were very different prices. It’s only been a month during the most expensive time of the year but the connection and sign up were very easy.
helped me to compare electricity providers and made it easier to select a provider but be aware that when you select a provider your plan and rates my change depending on your area and meter. this was not clearly stated.
The sign-up process for the health insurance promotion was disappointing. Due to a system issue, my application couldn't be completed through the original promotional link, and I was asked to submit it again using a different link that wasn't part of the advertised offer. I was assured that the promotional bonus would still be honoured, but it… Read more
does leave me a little concerned. At this stage, only time will tell whether everything is processed as promised. Hopefully, the company follows through on its commitment.
We're sorry for the inconvenience. An issue at the time… Read more
Recent reviews
I used Econnex to compare health insurance and was impressed with how easy the process was. They helped me find a very competitive NIB policy that offered great value for the level of cover I needed. Comparing different options was straightforward, and it saved me a lot of time and effort. The whole experience was smooth, and I feel confident I… Read more
chose a policy that suits my needs at a good price. Highly recommend Econnex if you’re looking for better value on your health insurance.
Very easy process to compare the energy providers and choose the best you think. They provide detailed comparisons from different providers, does all the hard work of switching the provider without any hassle.
EConnex is a handy platform that assists in sourcing the most suitable energy and gas providers. I love their online comparison tool that has immensely helped me several times to narrow down the best electricity plans. The service is convenient, concise, time saving and incredibly easy to use.
I recently used Econnex to compare electricity and gas providers and had a great experience. The website was easy to use, and comparing plans side by side made it simple to find the best value for my needs. The switching process was straightforward, and I was able to secure a better deal without spending hours researching different providers. I’d definitely use Econnex again and recommend it to anyone looking to save on their energy bills.
Find out how Econnex compares to other Energy Comparison Websites
Know better, choose better.
I've used Econnex a couple of times over the past few years to compare utilities deals and claim cashback or gift cards from Econnex. The process has been fairly smooth both times. It's like placing an order to any utilities provider and get cashback or gift card. I personally haven’t faced any issues or complications. Overall, a decent and reliable experience if you're looking to switch broadband providers.
Econnex were efficient and provided me with good alternative options\. I also appreciated that they took the time to walk me through the electricity and gas plans step by step, clearly explaining all the charges and helping me understand the available offers\.
I’ve used Econnex twice now, and both times I’ve had an excellent experience. It’s easy to use, and I was able to apply for an electricity plan in just a few simple steps.
Easy to compare energy providers. I used it to compare gas providers and find one that was cheaper than mine. I recommend using it regularly to keep the energy costs down.
I always have good experiences while using Econnex Comparison to compare electricity plans. With the cost of living continuing to rise, I really want to make every penny count, and taking the time to compare providers can make a surprisingly big difference… and honestly, it doesn’t even take too much of your time to do so. It's so easy to set and… Read more
forget your electricity/gas plan, and people like me chasing the best offers and trying to maximise savings, rely on these comparison sites to stay on top of it. By reviewing my options regularly in every service we use, I have saved thousands, (yes, THOUSANDS) of dollars each year.
It’s definitely worth checking your plan every quarter to make sure you’re still getting the best deal and to take advantage of sign-up bonuses, cashback offers, and other promotions (such as incentivised reviews). Yes, I might be incentivised for leaving this review, but I promise is 100% sincere.
Another thing if I haven’t yet sold you into the idea of comparing. The energy companies work very hard to attract new customers, but existing customers are often left paying more. The competition for customers is relentless and loyalty rarely pays, so don't be afraid to shop around. Don’t give your loyalty in exchange of an exorbitant bill.
The only thing I wish is that I had natural gas connected instead of LPG bottles, so I could compare those plans too and make it cheaper.
And finally, a tongue-in-cheek thank you to everyone who never bothers comparing their energy plans… you’re probably helping fund all those discounts, credits, cash back, and deals the rest of us enjoy!
I used Econnex through ShopBack to swap my electricity and gas provider. It was easy to sign up and I received ShopBack from going through Ecconex. I have had no issues and have communicated directly though the electricity and gas provider since signing up.
Great discount, but I'd appreciate it if there was a little bit more transparency around the speed of transfer. It'd would be great if there was a user portal. Nevertheless, they provide good service.
Fully satisfied with the support I received while switching providers for my gas and electricity. The process was smooth, clear, and handled with genuine care. I’d happily recommend their services to anyone looking for a hassle‑free experience. Cheers!
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Thanks for your review, Francis! We’re glad you found the process efficient and our team polite.