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Evie
EvieQLD44 posts
  Verified Silenzio

My Eureka Mignon Silenzio has stopped working after 18 months of light use. It's just dead, no power. I have cleaned out the burrs and chute in case it was clogged (it wasn't). I've also removed the base and checked for any loose wires or damaged or burnt-out components (none obvious). It all looks immaculate, it just doesn't work any more. I… Read more

did buy it from an overseas store (it was way cheaper than buying local) and so took the risk on having no ACL coverage - these grinders have a reputation of being reliable workhorses so having done my research I never thought it would break down so quickly. The warranty is 12 months, and there's no wiggle room on that. Unfortunately I also live in a regional area where there are no appliance repair people readily available, so my $500 grinder has become an expensive doorstop in less than a year and a half. It's very wasteful.

For completeness, while it was working the grinder was ok, although I hated the timer knob and always had the thought in the back of my mind that I should have bought the Specialita instead (although at the time my thinking was more electrics introduces its own potential set of problems, and I didn't think the knob would be as annoying and imprecise as it was). The grind adjustment knob, as in every review, was small, fiddly and also annoying. The worst part was the speed of grind, which was way slower than expected (around 2 seconds per gram) and not mentioned in any reviews I'd found before purchasing - with most beans the full timer wasn't long enough to get 18g out, so I had to set it up to grind 9g and grind twice per shot, which was also somewhat of a niggle. I did ask about this after purchase, but was told it was 'normal', and no further correspondence was entered into. I note the burrs have now been upgraded to 55mm size, so the current model may be a bit faster (mine is the 50mm size).

If I could just swap out my machine and pay the difference I might instead pony up for the Libra for the grind by weight functionality, given the high annoyance factor of the timer knob on the Silenzio coupled with the regular need to adjust the grind fineness that I've experienced - even though I always use the same beans, the grind and timer need adjustment every few days anyway, as the beans age I guess, so it's not been a 'set and forget' machine as I had assumed it would be. However knowing what I know now, and being $500 down without any options for repair or recourse, I will never buy a Eureka grinder again.

I'm hoping the DF64 Gen 2 I've just ordered has much greater longevity, and will happily give up the hopper convenience for reliability. Initially I didn't want a single-dose grinder, but now I'm not so definitive on this, and it may overall actually prove more efficient given the bean/grind/shot variability I've experienced from day to day, as It's quite irritating to have a perfect shot one day and then a way out one the next with the same workflow.

Anyhow, apologies for the essay, but I wish I'd known all of this before I bought my Silenzio.

Dean64
Dean64WA146 posts
  Specialita
Ease of Use
Value for Money
Cleaning & Maintenance

CHEAP COMPONENTS LET IT DOWN – Generally a good machine however the hopper and hopper lid are flimsy as anything and have the feel of a cheap grinder, not good for 700 bucks!! The portafilter holder is the same, cheap as. The microswitch on the front of the machine that the portafilter hits to start the grind has been dodgy since it just ran out of warranty. Now I'll likely be up for 200 to fix it at less than 2 years old. Would I buy one again? NO Show details

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Mark
MarkVIC10 posts
  XL

Excellent Grinder – Eureka Mignon XL Black grinder is very precise and consistent in its grind quality, almost every cup tastes the same and there is some variance in bean taste and coffee machine output and I am completely satisfied with it. The grind variation is infinitely adjustable. The machine cost $1079 from Eastlink Espresso in Knox in June 2022. Show details

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Ian
IanVIC4 posts
  Specialita

Consistency – I’ve been using the Eureka Mignon Specialità for over a year now; in that time it has never failed to deliver consistently great grinds, allowing full flavour extraction from espresso beans. The machine weighs over 5kg, and doesn’t rattle or make any annoying sounds while grinding. About the only sound it makes, is the crunching of the beans,… Read more

otherwise the machine itself lives up to its claim of being silent. There are a couple of small things that could use improvement. The first is the very narrow increments on the grind level dial, in practice, there’s very little angle between too fine and too course, so it can be fiddle dialling up the right grind for your purposes. However once you get it right, it’s amazingly consistent, virtually never needing adjustment. The other issue, is the portafilter holder, which I don’t use, because the portafilter is not held in place securely enough not to fall off while grinding.

DAVE0202
DAVE020239 posts
  Verified Mignon

TERRIBLE I INCAPABLE OF CLAIMS – The Grinder itself FAILING to dose a properly times/weight to the group without spilling the coffee everywhere while overflowing. Eurekas Claim this is an automatic dose machine for single or double shots by weight or time DIRECT to Porta filter This is NOT possible without doing a multiple action of filling the portafilter by stopping the grind… Read more

leveling the dispenced coffee & restarting the grind timer again or using a portafilter accessory to catch the overflow This is NOT what is Depicted in most videos INCLUDING the one i have from Alternative brewing. Many emails have traded blows betwen AB & myself & AB Fails to come to the relization that this Product is NOT FIT FOR PURPOSE offering to adjust the machine after at least a 2 week turn around via freight is NOT a solution & NOT sustainable Its Crap from a crapy Retailer only interested in SALES & having no regard for customer service or Requirements of a product be able to be used as per Description & Clams made in Print & in Video This Item is Faulty & to try to avoid this reflecting on your business & blaming the consumer is Appalling & Incompetent Eureka FAIL to respond to emails about this issue Eurekas own website shows the INCAPABILITY of the dosing direct to porta filter as a full dose https://www.eureka.co.it/en/video/id/56.aspx There are Many other examples & complaints around the web you dont have to look far

Jay
JayNSW6 posts
  Silenzio

Quiet, Quick, but needs a couple improvements – Firstly, the Eureka Mignon Silenzio is a great grinder, period. It could be perfect. It's weight speaks quality, it grinds very quietly. The grinds come out of the spout neatly and accurately and without clumps and low retention. So far so good, all the basics checked. If they improved a few things, it would be perfect. 1. Include a single… Read more

dose hopper. Most buyers spending this kind of money are going to want to weigh out single doses. 2. Increase the diameter of the grind adjustment wheel. Because the grind is very sensitive to small movements of the wheel, a larger wheel with 2/10s hash lines would be easier to see and adjust. (update 3 years on, they have made the wheel larger, but there are now better aftermarket add-ons which are much easier to adjust the grind). Change the actuating button to a less slippery material, or shape. The portafilter moves around trying to stay in contact. I used the timer mode even with single dose, pressing the button to start, then moving the portafilter to evenly distribute the grinds. 4. Change the portafilter rest to something solid. The supplied metal piece is wobbly. 5. Put the front decal on straight! Mine was crooked. Not okay for $700+! This is a superb grinder, 4.5stars. I can't give it 5 yet.

DingBat84
DingBat84WA
  Verified Specialita

Brilliant High End home grinder! – This grinder is extremely well built. Its 55mm flat burrs grind a beautiful, consistent grind with no static! Touchpad works great. Easy to clean burr chamber without the need to dial in- this is a huge plus. Extremely quiet & very consistent. I will recommend this grinder to any serious home espresso addict!

Heart Broken Husband
Heart Broken Husband20 posts
  Silenzio

Excellent, Quiet, and Low Maintenance – This grinder replaced our 4 year old baratza preciso. We've had this grinder for 3 months and imported it directly from Italy to save a few hundred dollars. It's surprisingly quiet, yet quick, and can handle some.of the oiliest, darkest beans known to coffee lovers. Maintenance is virtually non-existent, unlike the preciso with its cheap parts… Read more

that cracked often and cost me enough to replace the machine entirely over a 4 year period. I don't know if I'll ever need to do maintenance, but they do recommend it at some insane number of shots. If this machine weren't so good at grinding coffee I'd be upset by the display which as it turns out can actually have it's brightness altered, so I can't complain there. I will complain that it'll stay on 24/7 unless one manually turns it off by the button on the side. I have yet to measure the power draw while idle, it's most likely 1 or 2 watts though. The other gripe I have is the portafilter holder, it's darn near Olympic difficulty to get it at the right angle and twist it about to comfortably hold a portafilter without it moving to one side while grinding. I'm not Olympian, so I've done my best and place a coffee jug nearby to keep it from straying.

Update 06/11/19: This machine has been motoring along nicely, though we did have one issue with a particularly oily bean. The chute became clogged and grinds caused the machine to halt! Since then I perceive it to be a little louder and that the dial needs to be an entire level lower to reach the desired grind. So I guess my criticism is that I wasn't watching, and the machine doesn't want you to perform diy maintenance.

NNair
NNair157 posts
  Silenzio

VERY QUIET Coffee grinder – Without coffee it is just a whirl of quietness. With coffee in it it is VERY quiet considering what it does. It is about 3 times quieter than the Sunbeam Burr grinder I had after decibel testing. At $800 it is not cheap but it is very good quality. The adjustment is very fine and it spits out coffee without it going everywhere or clumping. Looks… Read more ·  1

great plus has a built in easy to use manual timer. Two months in and it's been great, would buy another.

Michael D
Michael D
  MCI/MT 220

Perfect for home use – I love a good coffee and this grinder is unbelievable! A good solid unit; feels like it will last forever. It took a little while to get the way the grind adjustment worked under my belt, but once I worked that out... all is good. I just got to work out how to clean it now.

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