Fantastic Furniture Frankie Dining Chair
Verified2 reviews
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- +1
Frankie Tan Dining Chair..purchased these chairs in 2023...they started peeling slowly after a year and a half...initially very small so didn't worry too much but know...the peeling is aggressive...very disappointing...tried reaching out to Fantastic Furniture but was told warranty is over...what's the use of buying dining chairs when they only last a few years. Unbelievable..
Update: Fantastic Furniture has resolved this issue professionally. Thank you ..Will definitely continue to be a customer....
Purchased at Fantastic Furniture.
Update: Fantastic Furniture has resolved this issue professionally. Thank you ..Will definitely continue to be a customer....
Thank you for sharing your updated feedback, Nasser! We're pleased to hear that this matter was resolved professionally and that you're happy with the outcome.
We truly appreciate your continued support and are delighted to know that you'll be shopping with us again in the future. Thank you for choosing Fantastic Furniture, and we look forward to seeing you again soon.
Regards, Shena and the Fantastic Furniture Team
- +1
Very happy with the chairs. Comfortable and light. Gorgeous colour and design. Easy to put together. Height wise is perfect with our table. Style wise, I get so many compliments with the chairs. I’m obsessed with my chairs, makes my table look so good
Hi Mary,thank you so much for your lovely feedback! We're thrilled to hear you're loving the chairs, especially the style and comfort. It’s great to know they’re a perfect match for your table. Regards, Nara and Fantastic Furniture team.
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Hello Nasser, We appreciate your concerns regarding the longevity of the chairs and understand why the goodwill offer may not have met your expectations.
To discuss your concerns further, we have sent you a private message with additional details regarding your case and the options that were available to us. We encourage you to check your inbox, as we'd be happy to continue the conversation directly.
Thank you again for sharing your feedback. We value all customer comments and appreciate the opportunity to address your concerns.
Kind regards, Charm and The Fantastic Furniture Team