27 reviews
Does Prescription BIOME food have live cultures? What-if... it gets cooked in transit? – UPDATE: Hill's Biome Prescription products are, NOT PROBIOTIC live cultures. They define their products as BIOME support food. (ActivBiome+ is prebiotic fibre) So it is a combination of foods and fibre to feed and rebalance the existing biome in the cat's gut. (information given by Hill's and transcribed from phone call) but an email response… Read more · 1
also coming to confirm.
We were advised to get this for our cat, from the Vet (who sells it when they have stock) Hills BIOME cat food, wet or dry. This stuff is expensive, $60 per 1.8kg RRP, but so are the other medicines our unwell cat has needed.
I have tried contacting Hills by phone a few times (busy in meetings message) and through websites and chat sites I haven't received an answer by email yet (just the placeholder auto reply), I eventually got an explanation from a Hills vet in USA or should I say a vet that answers questions for Hills, because the following response seems to be a generalised reply for "biome" probiotics.
'The biome product may have active cultures, as can be further explained in the BIOME category of products in USA. Shipping, handling and storage should ensure temperatures of 95 degrees are not exceeded because this will reduce the effectiveness of the biome product......'
Fair enough, that is completely accurate and I also take biome probiotic products myself from time to time and a recommended temperature range is consistent advice.
I initially stopped worrying about temperature because 95 degrees is huge, but then I realised we might be referring to the Farenheight, so consider the Celcius equivalent (ie 35°C).
I contacted Petbarn and Australia Post to check if special handling notes about requirements for transport in cooler temperatures and prescription medication was contained in box.
Australia Post put an enquiry flag on the delivery to get a response from the sender and I just got lip service from Petbarn to say they are sure their staff know what they are doing.
When the parcel was delivered, I asked the courier driver and he didn't know the details of the flag on delivery (that is for the sender) he confirmed it was hot work delivering on Thursday 7th December and the aircon in his van might not make the temp low enough in the back. He didn't have any instructions to keep the parcel of medicine up front where it is cooler.
Any business that knows about shipping and handling of food products and medicines would have training and education about how temperature would affect live cultures and other biome products. Petbarn would know about special handling for live insects and fresh pet food products, but have not thought about equivalent procedures for biome products and medicines.
I have video of recording the temperature inside the box of biome cat food when I opened it. The temperature in the box is above 95 degrees Fahrenheit and there is ZERO consideration for insulation packaging inside the carton. Whoever packed the biome cat food, may as well had the training for packing plastic dog toys.
The Green Cross Vet who answers enquiries for Petbarn has told me that she is unaware of any Petbarn special handling requirements for Hill's products, so that passes the buck back to Hill's.
There are numerous articles stating the case for temperature controlled transportation and storage of biome probiotic products (for humans) and the alternative is costs for the supplier versus benefits for the consumer.
See attached article for relevant discussion of probiotic, but as my update has suggested, the Hill's Biome Prescription products are not probiotic.
https://cdn.shopify.com/s/files/1/0736/3645/files/IMP-07878_-_ExeGi_Pharma_Cold_Chain_White_Paper_Web_db2661b7-7a78-4f23-80c4-f7a7ffbce01c.pdf?v=1602518810
The updated advice is that temperatures above 38°C or wet environments will degrade the Hill's Biome dry cat food quickly, but the unopened (sealed from manufacturer) product is able to take the higher temperatures for 48 hours and that is due to the fats and oils that are contained in the product more than the prebiotic fibres being the limiting factor.
Two Cats same issue. The price is blowing my mind. So are the results – Both of my cats, one 14 the other 15, were diagnosed with kidney disease about five months ago. I was told both needed a diet change immediately. This didn't go well. Both seemed to have wildly different tastes. It would seem one would settle in on a brand and then all at once reject it. This has been staggering to my wallet and mental health.… Read more
I've got caches of the wrong catfood I stocked up on as soon as one seemed to like it only to have it rejected immediately after I made a bulk purchase. Trust me when i say this. Ive been through them all at this point. Wet food dry food they've dabbled in everything in the prescription diet market. I became obsessed with the freshness of my cats foods my refrigerator and freezer are full of different cat foods. I was convinced for awhile it was staleness that was ruining it for them. Vaccum sealing all that. None of it wasn't making a difference. There was vomiting there was starvation sometimes stretching into three day bouts of no eating. I tried syringe feeding. Always a battle. Over the five months since my cats kidney disease diagnosis I personally have taken up smoking again, I have frequently cried in my car before work especially on days after my boys hadn't eaten much for three days. Ive broken down a couple of times and cried in front of students. My cats are my best friends.Then about two months ago out of the blue one cat settled in on the tuna and stewed vegetables canned food. That's all he's eaten since. One month ago my 14 year old cat decided he liked it too. Not only do they both like it but at this point both cats have now started to once again gain weight. Their fur feels better. They're running around and doing stuff again. It's been nothing short of miraculous. Here I was picking out coffins online crying myself to sleep night after night and suddenly it's like it was again five years ago. The truth is I would pay anything for these results. Im glad it's available but at this point caring for my ailing mom and the 160 bucks I'm going to be paying for hopefully ever to keep these guys fed sometimes I get worried about myself. The peace of mind the kd tuna and stewed vegetables has given me though is priceless. Anything for my boys I love these guys more than i ever thought I could love anything. The extra time means everything to me thanks KD.
Nothing diet or prescription in it, nothing good for cats in this chemical laden extruded road kill/ diseased animals – Kibble is bad for cats and dogs fullstop. Nowhere near enough moisture (10% only - canned or raw has 80%). There is NO kibble that will clean teeth, none. There are no biscuits to clean human teeth, right? Dried seaweed (sticks to teeth and dissolves plaque) or toothpaste for cats and dogs. 'Prescription' is just a name Hill's use on their… Read more
products, there is no medicine in this product and you do not need a prescription to buy it. Vets are paid to promote this 'food' and it certainly generates work for vets with dealing with rotten teeth, diabetes, urinary issues, cancer, allergies etc. So do your pet a favour and watch via YouTube 'Petfooled' and start your education so that your pet THRIVES rather than just SURVIVES.
Felines don't eat rice or carrots – We bought the Hills Kidney Care vegetable and tuna stew. Anyone who thinks that putting carrots and rice into a carnivores diet and then charging through the nose for it is ridiculous, and doesn't deserve your money. Yes they are supposed to have a lower protein diet, no, carrots and rice don't do the trick. You end up with a whole bunch of… Read more
useless food that you paid for that the cat won't eat. Why Trust your ill loved ones diet with a company that has no idea what your loved one needs?
My cat really likes it – The vet suggested that we begin feeding our cat t/d dental mix as he was starting to show signs of gingivitis. The biscuits are larger than most other cat biscuits we've tried in the past. My cat can be a bit picky but loves t/d. His teeth have been looking a lot cleaner too!
Cats hate the food – It's hard enough when you have a sick kitty with kidney failure and then we try and force them to eat food they don't like. I've had 3 cats with kidney failure and I had to syringe feed...( which stresses out an already sick cat ), the kd canned food to them so they would get some nutrition. All of my cats hated the food. They need something… Read more
better tasting for the poor kitties who are already suffering with kidney failure. If I ever get another cat I will definitely do the raw food diet so my cat doesn't end up having to eat something so awful.
Great for cats teeth and they love it – My Kitty has been on T/D Feline dry food ever since she was one year old, she is now 6. I don't give her this as her daily everyday dry food as she is on Hills Science Hairball control food, she only has 7 pieces in the morning and 5 at night and it has done wonders to her teeth, gums and breath. Love Hills Science Diet food/s, but they can be very expensive.
The only dry food my cat will eat – I hsve been giving this to my adopted cat for more than 3 years. Her teeth are beautiful Even vets comment. They fed thst to her at Lort Smith where i adopted her from.
Lives up to its claims – We began feeding our cat t/d a few months ago, hoping to improve his teeth and gums. Our vet said this food works and she was quite right. Our kitty loves the kibble, has a beautiful coat, and is in fine health. His teeth and gums look so much better! We feed him some meat too but t/d is his main food.
Saving my cat's life – I have a 17yo diabetic cat who suffered acute kidney failure a few weeks back. After switching from the m/d to the k/d, her kidneys are not only back to where they were before the episode, but improved! Her urea and creatinine levels (and phosphates, which were terrible before) have stabilised in the normal range, and for the first time in months… Read more
(even after we started insulin therapy for the diabetes) she's drinking and urinating a normal amount rather than flooding the litter box daily.
Suggestions for owners of picky eaters: she very much prefers the fish cans to the chicken cans, but I've found that fluffing up the chicken a bit makes her enjoy it more- and she can't get enough of the kibble. I know it's pricey, but considering both the financial and emotional toll of having her in hospital during her initial episode, it works out to be even money in preventing this from happening again soon.
Beats spending money on dental surgery! – I adopted a 3 year old cat from the human society six months ago, who had many issues that i was not told about. He became very ill shortly after I got him, had ulcers in his mouth and was very weak.He was diagnosed with feline herpes virus which also is followed by gingivitis. Turns out the gingivitis was making his virus which is life long flare… Read more
up very badly causing him to be very ill all the time. It was not until recently when I got a second opinion by a new vet, that I was told about his gingivitis and that it was making him sick all the time. His vet prescribed T/D because with his illness he had previously I could not afford at the time to get his teeth professionally cleaned at the cost $347 and two teeth removed at $400.
Within 3 weeks time his teeth are looking wonderful, no more getting sick. It actually saved the two back teeth the vet thought she may have to remove. This is the only thing I feed him and he loves it. It is costly but it is well worth the money it does much more then it is suppose to and it beats spending money on dental surgery or two cleanings a year. I would recommend this food to anyone who may have a cat or dog with dental disease or issues. It's something that should be tried for people who cannot get near their cat with a tooth brush, or who have a cat with mild gingivitis.
Excellent – Our cat used to be extremely fussy with her food and we were constantly trying out all different brands. Often she would eat one type for a week or two and then stop eating it. Our vet then recommended this product for oral health reasons and our cat just loves it. She has been on this diet for 2 years and is going strong. The dry food only diet… Read more · 1
has not affected her stools and our vet insists is good for her. It is a bit more expensive as an initial outlay but they come in large sizes and I do believe it works out to be the same cost as feeding your cat commercial wet food. Our cat just loves this product. Helps with tooth decay, comes recommended by our vet. Perhaps a little expensive
Excellent – I will keep buying this cat food. Long time ago I use to have a cat with terrible dental problems, and vet bills were much bigger then it would cost me to buy this food (poor cat suffered as well) Prevention is better then cure! Cats just love it, and it says on the packet it is also good for them. I have two cats, and they are healthy . It is… Read more · 1
imported and very expensive. I try to mix less expensive food with t/d, but cats are not stupid and they pick t/d out of the bowl and leave other food.
Find out how Hill's Prescription Diet Dry Cat Food compares to other Cat Food
Know better, choose better.
Good – The product is great, the pretending it is medicine allows for regular gouging by vets, buy it online between check-ups, the postage costs are much less than 3 monthly vet testing for their own wallet benefit and the price is often lower. My indoor cat who was given a very poor prognosis due to failing kidneys is still going 3 years later on the… Read more · 3
canned version of this, he will not eat the dry food. He was dying fast on standard premium food. Very expensive compared to other foods and vets want you to pay for extra blood tests/consultations to allow it to be bought which is a dreadful rort, there is no medicine in it, just less protein etc., there is no reason for the vet control other than profit, it is ridiculous
Good – This is a nice product as I know it is doing something pro active for my elderly cat, kidney disease is very common in cats. It would be nice to see a little varity of flavours in the range however. Actually smells pretty decent, the cats really enjoy it, my vet has recommended it several times and sells it in bulk packets for a cheaper price, the… Read more
canned food is a faveriote with my older cat. Prevents kidney disease which affects many cats. Price, is a bit pricy and I've only ever been able to buy it in bulk from my vet
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