Jet-USA RX525 Pressure Washer

This must be the most useless thing I’ve ever bought. My hose is more powerful than this thing. Don’t waste your money on this product Show details

It's a proprietary nightmare! – This pressure washer is a regrettable purchase. SOooooo bad that I only owned it for a few weeks before buying a different one from a known brand. We don't have the money to treat it like confetti and just throw it away. I usually am very discriminating about my purchases but this experience has been so bad that I'm ashamed of myself. This unit… Read more

is rated at having a peak output pressure of 3200 psi, sounds impressive but in the fine print it's revealed that it's continual running pressure is 1800psi (a little more than half of the 3200).

The hose is stiff and is a kink/crimp hazard just waiting to ambush you in the wallet. Thank goodness I didn't waste any more money on the more expensive models in the jet-usa stable eg one with a reel because there is no way this hose would wind onto one in the first place (its way too stiff and rigid) plus if it did it would then coil up when unrolled and become an entire minefield of kink/crimp hazards.

I priced a better quality hose, one of equal length (5m), that had a sufficient rating to handle 3200psi, was more pliable, flexible and kink resistant - it would have cost more than the pressure washer cost in the first place and this pressure washer only ever achieves that 3200 psi pressure in the initial surge after you pull the trigger, releasing the flow build-up. After a few seconds its back to the continual operating pressure of 1800psi.

This is probably the biggest issue. Even if the better hose was affordable it wouldn't fit the machine because All of its fittings are proprietary ones and therefore non-standard. Oh, the JET-USA was a costly education! Carefully watch the video I've attached, look at the fitting of every single attachment, hose etc. Not a standard fitting amongst them except for the garden hose which was ours to begin with. This means that the only aftermarket parts or accessories that can be fitted are jet-usa ones and that range is very limited.

That meant that I couldn't buy a snow foam cannon to wash my car or a surface cleaner to clean our front path etc because they're also all aftermarket add-ons.

Finally it's one of those marketing scams that say "DON'T PAY $300..." like it's at a special price because it always is around $150 or less.

I'd only owned it for a couple of weeks when I came to the conclusion that I should have just bought better in the first place. By the third week my disappointment was such that I stared looking at other washers. I bought a ryobi pressure washer that has standard fittings, comes with a 5 years warranty and a better quality hose (5m, same length) + an steel ribbed kink resistant extended hose (8m instead of 5m) + surface/patio cleaner, for just $60 more.

When I started this saga I knew nothing about pressure washers, although it's been a rueful episode it's also been an educational one.

Don't buy this rubbish unless you only want the package it comes with and are prepared to throw away the machine when something is lost, broken or damaged eg the hose kinking etc.

I made the choice that persevering with this unit would've been throwing good money after bad. It wasn't a total loss though because I am gifting it to my brother-in-law. It does do the basics of pressure washing though, he's a national parks range and can use it to wash the mud off his vehicles.

*****29th August 2019**** I bought this pressure washer through Kogan, imported by Edison's who are owned by MB. In the past 10 days I've been contacted by all of the above. They were genuinely concerned by my experience, in particular MB/Edison's who not only had their technical department folks look into my criticisms but also contacted the jet-usa manufacturers themselves about it.

Maybe later shipments will have improvements, maybe they won't but I've been left with a genuine smile because of the way these folks have stood by me, their customer.

MB/Edison's have offered me a partial refund for my trouble, I don't know the amount, when or if it'll come, it's in their hands.

I'll consider Edison's/MB for other pressure washers or items though because they're only the importers, not the manufacturers and they have stood by me, their customer.