2,885 reviews
If I could give a zero I would this business messed me around for months and kept my money while they short delivered my order only to lie to me about the balance being on its way twice, then a few months later I called again to ask where the balance of my order was and they tried to charge me another delivery fee again! The audacity is real. The… Read more
customer service team are hopeless rude and arrogant. When I complained to the “executive customer service excellence” rep she too narrowed it down by justifying their actions and just trying to help line! No wonder the team are the way they are! Do not waste your money here go to a reputable business and save yourself a lot of pain.
Excellent service and of all the wines purchased in the lower price range have always been excellent.. None that would be classed as avoid. Shipping has been quick and well handled by Aramax.
- +1
The wine is beautiful fruity peppery and spicy and being enjoyed massively and your service was excellent could not have been better, you were quick with delivering and Will keep purchasing from you through Kogan.com I would also recommend you highly with no hesitation , thank you . Josephine Bick
Reviews with attachments
I received 4 bottles of SEVENLY with a mixed red order for xmas and when I opened one last week to try, it made a hissing noise like it was under pressure. The taste was absolutely vile, I couldn't drink it. I'm very disappointed because I've still got 3 bottles of the stuff at home. It tastes like it's off . I received 2 dozen of mixed red with… Read more
my order and 4 bottles of this SEVENLY came with my order with a black x marked on the lid which I thought unusual. Now I'm starting to think it's out of date, one thing for sure it's certainly undrinkable.
Good Malt Whisky – Good value - also applies to their range of Spirits!! And Aberfeldy 12YO is a favourite. Show reply
Just Wines deliver what they promise – Great to deal with online and in person. Always professional and respect your opinions about wines and go the extra mile to solve any problems. Consistent quality over 6 plus cartons. Got a discount voucher for reviewing but make note of the fact that it wouldn’t change my review whether good or bad. Show reply
Did not send what was ordered – I ordered red sparkling shiraz and received white sparkling. I can not comment on the product quality as it isn't what I wanted.
Latest follow-ups
The best Sauvignon Blanc EVER! – When I got my first order of The Suite Sauvignon Blanc we opened a bottle that evening. I was so impressed by how good the wine was I immediately ordered another dozen. It's all we drink now. We love it.
Follow-up · They stole from me. I ordered 2 dozen and only got one. But worst of all it took 8 weeks from order to delivery. So inefficient. So inept. Avoid this company at all costs.
Hi Colleen, Thanks for the wonderful 5* review, we… Read more
Enjoyable. Good service – Ordered one box of mixed red wines and a couple of boxes of mini bottles of dunes bubbles. Super handy for summer. Don’t have to pop a whole bottle. It’s just over a glass in size. Easy to order. One box was sent separately and the delivery company… Read more · 1
took it back to the depot. The issue was resolved by just wines super fast. Very responsive and friendly team. The wines we have tried so far are delicious.
Follow-up · Didn’t try the other wines but the mixed ones were very satisfying and better than Aldi or Dan Murphy’s The mini bottles of bubbles didn’t leak and were handy for taking to events where you only want a glass and a half. Ideal for leaving in the cupboard for when people pop over. I don’t think there were any delivery issues from memory
Cheers to Just Wines – Good prices, good wines and fast delivery..always happy with the wines.. Show reply
Follow-up · Same same… still very happy!.. variety, packaging and service all great!..
Positive reviews
Quiet Strength Mystery Cabernet Sauvignon 2012 A great drop. Susch good value. A mature, softly powerful red that’s easy to enjoy—smooth, dark‑fruited, and not too heavy. I would recommend it! Show reply
Julia Hill Coonawarra Shiraz 2021 Nice and pleasant. Very good. On a separate matter, as for my recent order, your delivery time seems too long (ORDER JWA984908). Thanks.
I always receive GREAT service from Just Wines, especially my respresentative Christian. I get offered special deals but are never pressured into taking them out. There prices and quality are excellent. Their money guarantee is just that. Sometimes I just try out something new and if it's not what I want or I have changed my mind, I am immediately sent a return postage label. I will continue to shop with them.
Negative reviews
I purchased the Ultimate Value White Mixed dozen after being gifted a discount card. Honestly, I failed to enjoy any of them and couldn't finish many. I gave what I could away, with a similar response. Some of them seemed to have way too much preservative and gave me bad headaches. I have ordered another dozen, a much more expensive one, so we'll… Read more
see how that goes. Honestly, very disappointed. I guess you get what you pay for. On a positive note, shipping was fast and efficient.
These people are a joke. Received an email offering a discount for a review I did. Found a wine I wanted to buy. Not only did discount not apply at checkout I received a message on screen stating they could not deliver to my address ?? Very odd as I purchased from them previously and delivery address has not changed. Never Again.
This wine tastes like it may have gone beyond its expiry date. For a sparkling white it was a strange colour, very little in the way of bubbles (not sparkling) and a bad taste. Disappointed in this undrinkable wine.
Recent reviews
I purchased 12 "sparkling white mystery wine" reduced from over 200.00..now i know why. They are COMPLETELY UNDRINKABLE, UTTERLY ROTTEN, DISCOLORED, VINEGARY, AND FLAT. I have not ever seen such a bad wine, HOW does an apparently sparkling wine go… Read more
completely flat, while remaining unopened?? I have never seen this level of ugly! And I buy wine from auction places all of the time! I called them on two different phones (somehow, the woman who answered my phone inquiry) knew my name...! But the line had been DISCONNECTED!! Do they really imagine that I will just let this slide? I also paid some rubbish "quality guarantee"..yea right!! Not to mention almost 20$ postage.. I made sure I used paypal, so now Im waiting for a REFUND.. This was a test, to find a new wine merchant online. If these had been reasonable, even cheap tasting would have been okay for the price of 66$..but to find them in advanced stages of vinegar? The woman, shall we say, the kind of pple that have taken over australia post deliveries, was so pushy, and was almost forcing me to buy a second box of this, orange vinegar. Seriously?? I was looking for a place I could buy wine going forward, but unfortunately just wines..LOOK AT THE PHOTO AND REMEMBER..THIS IS SUPPOSED TO BE WHITE AND SPARKLING.
YOU FAIL, THIS IS A FAIL. My advice? NOBODY BUY ANYTHING FROM THESE PPLE, EVER. THEY ARE DISHONEST TO THE UTMOST DEGREE.
Follow-up · I finally received a refund. Paypal after several interactions said oh, they dont actually cover off consumables..news to.me. i appealed it and a couple wks later they decided to refund me..had to call off the bank transaction dispute..next thing would have been the accc. Im not a quitter. Still waiting for this seller to pick up the product,… Read more
Can I add to my review and say after over 2 weeks and many promises from them to pick the "wine"… Read more (+2 replies)
Have purchased a number of lots at different times from Just Wines and their service is always great. The latest is a dozen Hardy's Cab Merlot, which was a great price and the wine is value for money. It is only a quaffing style, but that's how I like it these days.
I spend usually about $120 each time I make a purchase from JustWine. So about $10 per bottle. But I get quality wines - some 14.5% alc vol and dated pre-2020 - so I think I am getting a good deal. And if I want to splurge I can pay more for even better wine!
The wine was delivered as instructed... (somewhat heavy to carry that box from the P Office to where I was parked.. but ... all fine in the end. The wines are very good...yes, a couple not as good as others but overall.. really good quality.
The supposed discounts for wine purchased from Just Wines is a con All the wines i ordered in a 12 bottle carton can be purchased at the same price at other retailers EG Long Story Short Shiraz $9 compared with the supposed discounts of $9 just wines Calis the wine is reduced from $20 not true Grape Gang supposed to be reduced from $20 to $8 can… Read more
be purchased anywhere for $8 Open Book Shiraz supposed to be reduced from $20 to $9 can be purchased anywhere for $9 Very misleading advertising Chris Nahrung Broadbeach a Just wines customer but maybe not any more
the wine was delivered to the wrong address x 2 boxes, and one was damaged and returned to be redelivered. I am still awaiting that. So the delivery was the issue not the wine.
Did not ordered this wine. Forced on me as a replacement by insensitive customer service I ordered Tempus 2 Shiraz. After one week, no news, no communication, no shipping. After 10 days, I got a call from customer service saying they couldn’t access the Tempus 2 they presold, so I was getting this Rosenthal I knew nothing about. Basically no apologies, suck it up and say thank you for getting such a good wine… Great customer service!!!
Delicious stuff, and the delivery arrived without a hitch - highly recommend!
These are quality wines at an affordable price delivered directly my po box
a smooth very drinkable red - great value and excellent service.
Great value for money for a 'mixed' dozen (two of each label), bottles of Shiraz. Have had a couple of bottles since they arrived, and was pleasantly surprised. Delivery time was on time, and communication was good. Will purchase more wine from them in the future.
Recently, I bought "Excellent Selection Red Wines Mixed - 12 Bottles". I haven't finished all the wines yet. I liked "Birds of Paint- Shiraz 2021" which was an excellent selection.
Just Wines delivery appears to be back on the ball after the switch to Auspost. Wine in my view is good value (though I miss the auctions).
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Hi Sharon, Many thanks for your review and feedback. … Read more