435 reviews
AI reviews summary
The Kleva Instant Hot Water Dispenser is highly regarded for its convenience and speed, particularly as a safer, more efficient alternative to traditional kettles. It is a popular choice for elderly users and those with mobility or vision impairments due to its ease of operation and the elimination of heavy lifting. While the majority of feedback is positive, a significant number of users report issues with a persistent metallic or plastic taste and inconsistent water flow.
Pros
- Accessibility and Safety: The dispenser is frequently praised for helping elderly users and people with arthritis or vision loss maintain independence by removing the need to lift and pour heavy kettles.
- Speed and Efficiency: Water begins dispensing almost instantly (within 10 seconds), saving significant time and reducing electricity usage compared to boiling a full kettle.
- Compact Design: Users appreciate the small footprint on kitchen benchtops and the large 2.5L reservoir that requires less frequent refilling.
- Quiet Operation: Multiple reviews highlight that the unit is significantly quieter than a boiling electric jug.
Cons
- Taint in Water Taste: A recurring complaint involves a persistent metallic or "plastic-y" taste and smell that remains even after multiple flushes, vinegar cleans, or lemon treatments.
- Temperature Consistency: Some users find the water is not hot enough for certain tasks, such as brewing strong tea, making gravy, or sterilising items, noting it is cooler than a rolling boil.
- Post-Dispense Dripping: The unit frequently continues to drip or dribble for several seconds after the stop button is pressed, often requiring the cup to remain in place or the tray to be wiped down.
- Flow and Volume Issues: Feedback indicates that the water stream can be slow or inconsistent, and the default 200ml dispense amount is often insufficient for standard mugs, requiring manual intervention.
Verdict
The Kleva Instant Hot Water Dispenser is an excellent time-saving appliance for those who value speed and ease of use, particularly for coffee and quick snacks. However, prospective buyers should be aware of reported issues regarding water taste and the fact that it may not reach the high temperatures required by some tea drinkers.
Product delivered quickly. Very happy with the product, works wellafter small problem with drain plug, water hot and stays that way, saves time and power used when using normal kettle. Show reply
One of the best products I have purchased for the kitchen. I is so efficient that I am going to purchase another identical product so as to give to a close friend. 10 out of ten. Show 2 replies
as I stated in my Google Review the product is good. It's the after sales consistent unrelenting contact asking me to write a review when I've already replied several times saying I have written a review Perhaps now you have a really bad review from me you will stop sending me these will you review emails the three products I was planning to buy from you I will now no longer buy and look elsewhere for them
Reviews with attachments
I absolutely love my Kleva instant hot water dispenser. It really does dispense boiled water in 10 seconds. It’s so easy to use and I don’t have to lift a heavy kettle. I hope this reviews helps others. Show details · 1
This is one of the best purchases I have ever bought ❤️ I don't have to lift a jug any more and be worried about burning myself. Show details · 1
Absolutely love the Instant Hot Water System. I got so tired of seeing the kettle (at least half full) get boiled for just one cup of tea or coffee! Kept thinking of the waste of power. No more! Instant hot water when needed. Brilliant!! Show reply
Excellent product. It does exactly what it says. 10 seconds hot water. Looks stylish on my counter top. Would recommend. Ideal for elderly people and for people that have problems with their hands. Thank you. Show details · 1
We love this product. This is the 3rd one we. Ow have them on each of our floors. Show details · 1
State of the arts! Looks amazing. Boiling water in ten seconds or less and saves electricity. I have no regrets buying this Klever little machine. Absolutely love it! Show details · 1
I love the Kleva kettle it is very easy to use and cold water boils instantly. I will not buy another kettle again Show details · 2
I bought my mum the hot water dispenser for Christmas, it is absolutely fantastic, I bought one previously from kmart, that wasn't good, but the Klava Range hot water dispenser, Wow. Are you thinking about purchasing one? Don't hesitate, don't think about it, just do it, i can personally say that it's the best purchase I've made for a long time. Thank you Kleva Range Show details · 3
Handy for everyday use. Looks good, is quiet and more capacity than a normal kettle. Show details · 1
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WOW super impressed! The delivery time was very quick, 3 days, and at no extra charge, and that was over the weekend as well. The setup was very straightforward. The water came through immediately steaming hot, just as it should be. No noise at all and looks great too. Very happy, thanks Kleva another great product I have purchased from you. Show details · 1
Purchased from kleva range, excellent product, creates the perfect hot water, just drop in your teabag, great for cleaning long glass pipes, forget the electric kettle, microwave to reheat the water, DON'T bother buying a kettle buy this item, you won't regret it. Show details · 1
I have just received my Kleva hot water dispenser and Omg I was amazed just how fast you get hot water. I set it up and turned it on and within three seconds it was boiling hot. I definitely think I am in love. No more waiting for my old kettle to boil. Check out my video. Merry Christmas! Show details · 1
This machine is great, I love it. Same size as a kettle, but a little higher because it holds 2.5 litres of water. It is great for my husband, he has Parkinson’s disease no more heavy kettle. Show details · 1
The KLEVA hot water dispenser is fantastic. Easy to refill the water tank, no more struggling with a kettle under the tap. Press of a button and you have hot water in 10 seconds, no more waiting 10 minutes for the kettle to boil. 2 presses is useful to get a flow until you want to stop it. Highly recommend this product. Show details · 1
Hot water at your fingertips,fantastic. Will get plenty of use Show details · 1
Latest follow-ups
At first I struggled with the taste..then I contacted CS online and we worked through the issues Now I could not be happier it’s a great product. Show 3 replies
Follow-up · The dispenser is so easy to clean…because it’s so light weight you can give it a deep wash once a week like I do or wipe it down after use. I had the opportunity to compare everyday kettle to the Kleva dispenser and all I could think was….waiting waiting… The after taste I experienced at first was I believe could have been from packaging and… Read more
Works perfectly great for small spaces always hot water on tap for any thing love it Show reply
Follow-up · It doesn't get scaled at all the energy levels are really great the only sound you hear is the water pouring which isn't loud at all I can honestly say I am enjoying the fact I don't need a kettle and it is so easy and ready to use at any time as long as you have filled it ha ha ha
I should have bought it a long time ago because it's good for my elderly mum who can't lift very much Show details · 1
Follow-up · The machine has no noisy you don't know its on. Yes its easy to fill just lift the lid off and use a jug or take the back part off and put under the tap No just fits on your bench where you would have your jug
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Positive reviews
Best product that Kleva has produced No waiting in the cold to make my first cuppa on these freezing cold mornings press the button for instant boiling water. Highly recommended Show reply
Overall I Love the Hot Water Dispenser. My only issue is that it continues to drip well after the machine is turned off, and that the flow is more like a heavy dribble, nothing like on the advertisement. Show details · 1
I love the convenience of this! It does splash a little bit but I wipe it down everytime so not really a problem. It's perfect to make jelly because it's already set to 250ml Just press 2 times! The constant flow is handy for larger needs. Show details · 1
Negative reviews
If I could give it a minus score I would have. Absolute garbage. It cost me $190:00 to find out that these are useless & only got $149:00 back. A waste of time & money. Will never buy kleva products again.
We’re sorry to hear that your experience didn’t meet your… Read more
This product does not boil water so it is not practice for me, sterilised water is important and not boiling is no good to me not hot enough if it doesn't boil.
Hi Lisa, Thank you for taking the time to share your… Read more
Regardless of being pba free, there is still microplastics toxicity from the plastic tank and some of the components. It needs to be a glass tank and stainless steel components
Hi Marg, Thank you for your feedback. We appreciate… Read more
Recent reviews
I like the convenience of instant hot water but often find the water not as hot as boiling water out of a electric kettle. Not good as i like my coffee extra hot. Show details · 1
Great product. Works extremely well and I use it every day. It did take quite a few goes of running water through it completely emptying the tank to get the metallic taste out of it. Show reply
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