LG QuadWash

Have had this dishwasher slightly over 3 years. It is OK. Not as good as I had hoped it would be, and honestly not as good as the ancient and cheap Bosch it replaced. It washes stuff, mostly well, and that's all good, but there's no cutlery drawer, which is handy if you have just fed a lot of people, as it means you can use the basket space for… Read more

more dishes, and you have nicely spread cutlery to get properly cleaned. And then there's the main issue - in LESS than 2 years the cutlery basket has cracked, and before the 3 year mark the bottom dropped out of the main 2 areas of the basket, leaving only little spots to put all my cutlery, which means handwashing most nights - and I bought a dishwasher to wash this stuff for me! I approached LG about it, they asked for pics, and then ignored me. Didn't even bother to respond, or even advise me where I could purchase a new basket. I have nearly everything LG in my house, but I can assure you, from this lack of decency in service, I will NOT buy any more LG ever again.

To begin with, this dishwasher was fantastic. It cleaned exceptionally well, was quiet, and every function worked exactly as it should... while it was under warranty. Then, just a few months after the warranty expired, at around 15 months of ownership, the problems began. The dishwasher started displaying an AE error, indicating a leak had… Read more

activated the flood sensor in the base of the machine. I removed the kick plate and found water in the flood sensor tray. I thought perhaps it was just a one-off incident.

Then it happened again a month later.

Three weeks after that, it happened yet again.

At that point I decided to investigate further. What I found was completely unacceptable. The bottom door seal was literally disintegrating at the slightest touch. Whatever material it was originally made from, whether rubber or silicone, had completely broken down. Running my finger along the seal left black residue on my hand, and pieces simply crumbled away (see photos). The seal had the consistency of plasticine rather than a durable gasket. It had lost all structural integrity. I have just been repeating the draining of the sensor to keep it going.

To say I was disappointed would be a massive understatement. This isn't normal wear and tear. It's a critical component that appears to have deteriorated prematurely, allowing water to escape and repeatedly trigger the leak sensor.

People often say modern appliances aren't built to last, but failing barely three months after the warranty expires is simply unacceptable. A dishwasher is a major household appliance that should provide many years of reliable service, not just enough to make it past the warranty period.

If you're looking for a dishwasher that performs well for the first 12 months, then this LG model may suit you. However, if you're expecting a quality appliance that's built to last, I cannot recommend it. Based on my experience, I won't be purchasing another LG dishwasher.

Is a good dishwasher, Quiet, has an eco cycle and a power saving button. Washes things clean but eco cycle does not clean some things as well as intensive cycle as expected. Can lay taller cooking utensils in cutlery tray at an angle to fit under the upper wash arm except for .., read blow. Issues so far: Upper wash arm has a low hanging knob in… Read more

the middle and catches on the taller cutlery in the cutlery tray even though their height does not impede on the upper spin arm. Cutlery tray develops holes in the bottom plastic mesh in the middle compartments under the handle and need to be careful no handles are placed downwards as they can fall through and stop the lower wash arm from spinning. Plastic mesh on bottom of the tray looks flimsy. Dishwasher leaked from new on the Intensive cycle. The leak was fixed under warranty. There are no power consumption figures of each cycle. The Intensive and Eco cycles are close to 3 hours except turbo cycle at 1hr. A 2hr mid temp cycle would be ok. Cannot seem to connect to wifi to download an extra cycle anymore. Hooked it up once to view the cycles on offer and the extra cycles didn’t appeal but now it will not connect anymore. The cutlery tray is designed so can place taller cooking utensils and lay them at an angle to fit under the upper wash arm height but still need to be sure they do not hit the low hanging centre knob from the upper wash arm. There is no tray to place sharp knives on in top. Usually slide them in from front behind the glasses.

Love this freestanding dishwasher! Very quiet, efficient and actually cleans dishes. We replaced an old Bosch that would leave dirty dishes and have had many brands in accommodation businesses and our home. This has literally changed our lives…no more having to rewash dishes 3 times! Usually our budget is around mid range $600-$800 so it’s the… Read more

first time spending in this higher bracket. Ive had it for about 8 months now and It’s been well worth it. Only negative is it’s not really black more of a very deep charcoal grey. Not the end of the world but irks me a little!

An Up grade on the old one – Purchased my Dishwasher in August after my old one packed it in. Very happy with it leaves the other one for dead. Love the way it dries everything my old one never had that. I only have one small concern is when the top tray is full you need to line it it up properly to my sure it is locked into the water outlet at the back & you have to push the… Read more

drawer slides all the way in as it only slides to a point & stops. But otherwise very pleased with it.

Best Dishwasher I've owned – So in my life I would say that I have been in houses and owned maybe 10 different dishwashers. This is by far it is the best. It's new you may say, but you expect that, but a Westinghouse about 10years ago held this title protectively for years!!! The things I love about this LG machine: - well, it looks kinda sexy with its black finish (matches… Read more

the fridge) - the best thing is that it opens at the end and allows condensation to clear, so no more little drying marks on anything - the equal best thing is the flexibility of the heights of the shelves, so handy - I was a little reluctant in the beginning to have a cutlery tray draw opposed to a basket - but it is really good. Only downside is that some of the larger utensils have to go on the shelves rather than the cutlery shelf as they are too high for it - and if I lower it my high glasses dont fit. But small price to play.

Oh and it is quiet, but not super quiet. Sings when it finishes like the other LG appliances, which is handy. Lots of programs if you choose to use, but I mainly stick to the economy setting and it has cleaned everything.

LG quad wash steam series dishwasher – Best purchase ever…. Creates steam which is essential for killing germs. Silent - trust me no noise at all. You would not even notice that a dishwasher is running. Auto open door feature. Set and forget. I wash my toddlers dishwasher safe milk bottles and accessories. Does not clog at all. I prefer to scrap dishes before setting in the dishwasher.… Read more

Connect with the LG app and set up via app. High pressure wash. Cleans every nook and corner. Maximum cleaning coverage. You will fall in love.

I do not recommend anyone purchase this dishwasher, I bought it as recommended by the goodguys in Penrith. The after sales from both of these companies is atrocious. The dishwasher leaves my dishes with food residue still on them and the top cutlery draw is never cleaned and left rusty. It’s a cheap useless over priced machine. my old fisher &… Read more

paykel was so much better do not buy this machine After posting in a local mums forum on facebook it’s seems like im not the only one. I will be lodging a complaint and I have contacted current affair

It has all the bells and whistles but at its core, it is cheaply designed and built. Firstly the steam is a big problem, it degrades the dishwasher seals and plastic which will cause internal leaks, leading to error codes. Speaking of error codes, it’s not a matter of if, it is when you get one. But it’s generally at the 3 year mark when… Read more

warranty runs out. The dread E1 fault (inlet fault) even technicians can’t figure out.

When it comes to dishwashers, stick with Bosch. LG on the surface looks like a shiny new car but beware of the turd under the hood.

Burnt motherboard for your troubles, a secondary fault.

This dishwasher has been so unreliable. It is just over two years old and has had multiple IE issues which advised it is a firmware issue.Spent over 1hr to connect lg thin app to dishwasher to update firmware. I will need to wait 2 to 3 days for a case manager to schedule the repair in. Worst dishwasher ever. dishwasher is not working for 5 days. Will refer this to ACCC. Third water pump to date !!!!! Show details

My last LG dishwasher lasted 12yrs of heavy use with almost no issue so when it died seemed an easy option to get a new LG XD5B14WH. How wrong i was this thing has so many issues and is only 2 yrs old. The cutlery basket is so weak, the first one lasted 1yr before the plastic bottom fell apart, thought must have been a bad one so bought a genuine… Read more

LG spare part that has done exact same as first in less than 1yr so now need to buy another as knives fall though and stop the lower rotator from spinning. For reference the basket in my first LG dishwasher last the entire life of the machine. The touch panel on the front bugs out all the time and starts flashing and beeping and have to turn off power at wall to reset. And the machine makes horrid thumping noises during a certain part of the cycle. Apart from that it seemed on par with my first one for how it cleans dishes and how loud it runs, except when thumping noise is happens and when a knife pokes through the bottom of basket and jams the spray bar. Would have thought newer model would have been improved but has gone way backwards. I'd take the old model with proper buttons and and basket thats not made of recycled plastic bags any day. No more LG In My Home. Bring back the old model this is junk.

I am writing this to warn other Australians before they spend $1,700+ on this LG QuadWash (Model XD3A25MB). After normal use, the internal components of this machine have started to disintegrate, leaving a disgusting, black tar-like residue all over… Read more

my "clean" dishes. This gunk is incredibly difficult to remove and even stains your skin when you touch the racks. I took this to the tribunal (ACL claim), but LG successfully fought it by producing a generic service report claiming "harsh chemicals" caused the damage. This is a complete deflection of responsibility for a clear manufacturing defect. The proof that their "chemical" excuse is nonsense is on the outside of the machine. The "Start" button on the control panel has bubbled and peeled away completely. Unless dishwashing tablets are now airborne and attacking the exterior of the unit, this is undeniably a failure of poor-quality materials. Bing Lee and LG have left me with a machine that is unsanitary and falling apart. If you value your health and your money, stay away from LG dishwashers. They would rather spend effort on legal loopholes than building a product that lasts. Pros: None. Cons: Leaves black residue on plates, control panel peels off, terrible manufacturer support.

LG XD5b14ps dishwasher 3 years old. a write off The door seal failed, the rubber just cracked and crumbles into black sticky strip Water escaped into the door latch electrics which in turn burnt out the switches which then faulted the electrical… Read more

control board. LG service cannot say why the rubber seals failed Previous dishwasher of another brand lasted 16years doing the same service and using the same dishwasher tablets.