138 reviews
I had the pleasure of dealing with Chantelle. She went above and beyond to help us get a loan to finish our renovations. She is honestly an angel and made the whole process so smooth and stress free. Thanks so much Chantelle. I will be using you again!
Reviews with attachments
My old car broke down and I desperately needed a new one, but Eugene sorted everything out for me incredibly quickly. His response time was amazing, and it only took a few days from applying to driving away in my new car. Truly a lifesaver. Cheers Eugene, you’re a legend.
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Dylan Cheng through Loan Options AI was very quick with car finance. Fantastic to deal with; instant replying via email, and did all the work so funds and loan settles same day. Love my new Chery Gratitude
Very good, very nice – Brad was extremely helpful and was able to put me in my dream car, couldn’t thank him enough :)
Best ever – Excellent service I recommend to all my friends the best service ever e
Positive reviews
I had couple of bills I wanted to get sorted and rolled into one, spoke to a few broker's and they said they couldn't help me out, Reached out to Loan Options AI and started dealing with Elias, who helped me out to get it al sorted and even got a better rate as well, Highly recommended Elias and the team @ Loan Options Al
The service,information and communication was second to none. Its such a refreshing change to deal with such a professional company. Brad and team were outstanding making the process seamless from start to finish.
Kane was outstanding. He was so friendly, quick in getting everything done. This is a go to place to get a loan whenever you need one. Thats why I gave them a 5 star rating. I had an awesome experience. Great work Kane!! Thanks mate!
Negative reviews
Poor service – Really poor communication, waited for over 4 days for a response. I followed up with them multiple times, sent documents back and forth every few days, then a broker eventually called back, who was really blunt & a bit rude. I recommend going else where.
Communication appalling – Initial contact was great but then I got bombarded with calls and texts requesting more details. I complied and was informed the broker would call me back quickly. 2 weeks and absolutely no communication! Very poor form, definitely do not recommend
Poor communication – Poor communication and bad experiences. They just stop communicating. If they just told you they were still working on it or unable to help it would be fine. But leaving people in the dark is poor form.
Recent reviews
We highly recommend Brad who went above and beyond to get us approved for a loan so we could get a new car. He made the whole process easy and stress free and was more than happy to answer any question we had .We couldn't thank Brad enough for his time and effort he devoted to helping us.
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I approach Loan Options AI to consolidate debt and Lauryn went above and beyond to help me secure a loan. She understood from the get go what I needed. I could not recommend them more! Thank you for the great service and support.
I just want to thank Brad and the team for their outstanding service. They were very cooperative, understanding, and professional throughout the entire process. I couldn't be happier with their support and the quality of service they provided. Very pleased with the experience and would highly recommend them to anyone. Very happy customer!
From my very first call with Angus Plummer, I knew he cares about getting his customers the best outcome. From ease of process, understanding situations outside of the box and a prompt turn around, I can not fault this service. Angus listened, gave helpful information and went above and beyond. Highly recommend.
i worked with brad to get this all sorted. had no issues and brad was absolutely amazing to work with i couldn’t be more happier with how smooth everything was and how patiently brad helped me with everything. couldn’t be more pleased.
Brad helped me with my vehicle finance, he was absolutely awesome, had my accountant doing things quicker than I have ever been able to get him to do lol! Highly recommend!
Brad has been absolutely amazing. I came in with some problems and needed a personal loan quick for surgery. He got it over the line within 24hrs and was a pleasure to deal with
Brad from Loan Options has been nothing short of amazing. He listened to all my wants and needs when it came to the purchase of my dream car. Couldn’t recommend enough
When I needed a work van for my small business I contacted Brad Parker who was very knowledgeable, professional and friendly. Brad found the loan that was right for my circumstances and nothing was too much for him. Brad kept me informed all the way with fantastic communication. I couldn't have asked for anything more. I highly recommend.
Brad Parker was excellent to work with. He took the time to listen to exactly what i was after in a loan, and to find me one that perfectly met my requirements. He explained the pros and cons of my options, and made sure that the loan i chose suited me in terms of interest rates, repayments and terms of the loan. Brad also went out of his way to… Read more
check in with me at a time that suited me. I work night shift, so that was a welcome suprise after dealing directly with banks. Brad made the whole process a lot easier, and much less stressful! If you are looking for a loan tailored to meet your specific requirements, or just don't want the hassle of doing a heap of research to find the best option, I highly recommend giving Brad a call. He's friendly, knowledgeable and happy to work with you for the best outcome for your needs.
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Brad was knowledgeable, helpful and prompt in his communication and advice. I would nit hesitate to recommend him to my friends and colleagues
Great, helpful and friendly staff. I would highly recommend and use again in the future.
Brad went above and beyond to get my loan approved when I had honestly lost hope. His persistence, professionalism, and constant support made all the difference. I can’t thank him enough and highly recommend him to anyone needing an amazing broker.
Brad was great to work with. Very efficient, answers any questions and made the process very easy
Though I won't get the loan, Brad didn't loose faith in me,provided him what he wanted And he did a good job,my first lender rejected me and Brad Parker made it happen for me and easy to work with him
Brad from Loan Option AI is one of the best brokers I have ever engaged to get a loan. He communicated clearly making the process very simple even though it was a complicated case to get across the line. I would highly recommend him and his team all day.
Brad was amazing, fast efficient and got me a competitive rate thanks team great work
Brad went above and beyond to get the best deal for me and my family! Very appreciative for his help
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