1,404 reviews
AI reviews summary
Feedback for the Masseuse Health Co. Physio+ Massage Chair is overwhelmingly positive, with users highlighting its significant impact on chronic pain management, sleep quality, and general wellbeing. The company is frequently praised for its "Happiness Team" and proactive after-sales support, which includes personalised phone consultations to help users master the chair's extensive features. While the experience is described as life-changing for many, a small number of users noted specific ergonomic challenges related to foot pressure and height.
Pros
Cons
Verdict
The Physio+ Massage Chair is a highly regarded health investment, particularly for those seeking relief from chronic physical ailments or work-related muscle tension. While the foot rollers may be too intense for sensitive users and the physical dimensions may not suit very tall or broad individuals, the superior build quality and industry-leading customer service make it a standout product. It is recommended for those who value ongoing professional support and a high degree of massage customisability.
Thanks so much for our sensational chair. Absolutely best thing I've brought. My wife and me are loving it. And after sales outstanding. Always checking in to see how we are travelling with it . I highly recommend and have to anyone that will listen. Great company. Cheers from Tim and Donna.
This massage chair is fantastic. We are using it since 2024 . No issues. Team is very cooperative and only one call away to fix any issues if happened. Wide range of functions you can use. You will never regret if you purchase. Show details
I've been using the Masseuse Health Co. Physio+ Massage Chair for a while now, and I'm genuinely impressed. The massage feels incredibly realistic, with excellent pressure that targets my neck, shoulders, back, and legs. As someone who spends long hours sitting at a desk, it has made a noticeable difference in reducing muscle tension and helping… Read more · 1
me unwind after work.
The chair is well-built, easy to operate, and the different massage programs cater to a range of needs—from a gentle relaxation session to a deep tissue massage. The zero-gravity feature is especially comfortable, and the heat function adds another level of relief for sore muscles.
Overall, it's an outstanding investment for anyone looking to improve recovery, reduce stress, or simply enjoy a high-quality massage at home. I highly recommend the Physio+ Massage Chair to anyone considering one.
Reviews with attachments
I love my new physio + chair. The effect on my spinal pain is wonderful and so much more. Great after sales service too. Show details · 1
Build quality is top notch but the experience is even better. Show details · 1
Great customer service from Avi, a must try as this massage chair is so relaxing you may even fall asleep. Delivered and set up next day with all packaging taken away. Happy with purchase absolutely!! Show details · 1
Great service great product. Very impressed. Was given a lesson on the use of the chair by Charlotte . What a wonderful asset to your company. She has gone over and above on several occasions to ensure this has been a easy process. You would happy if all your employees showed such wonderful customer service. Should be recognised for her great service. Show reply
Thank you so kindly Miloni" Incredibly relaxing, comfortable, effective massage chair that melts away stress instantly." Show reply
I actually got the health+ chair but couldn’t find it as an option to select, but I am dying to review it because it’s literally heaven in the form of a chair. Last night I put on the Chinese massage setting and i literally fell asleep in the chair… even with off campus on! How is that possible! Hahaha. The foot rollers have reduced my plantar… Read more · 1
fasciitis to almost having no Symptoms, and that’s only within the first month of using the chair! It looks beautiful, and I’m just so happy we invested in a massage chair from masseuse massage chairs. It’s the perfect way to relax, de-stress, recover and recharge!
Has been excellent. I suffer from debilitating chronic pain and it’s comfortable and helps with blood flow and relief of tense muscles. Also really comfortable to just sit it often. Show details · 1
As a ovarian cancer survivor my chair has provided me with at home therapy no running around anymore to have massage & acupuncture it’s been a pleasure to just use it when I need to daily. Show details · 1
I deliberately waited 15 months before writing this review because I wanted to give both the chair and the company's customer service enough time to prove themselves. Too many reviews are written after just a few days of use, but I wanted to share an honest long-term experience. Now, after more than a year of owning this chair, I can confidently… Read more · 1
say it has exceeded my expectations.
I received this massage chair as a First Mother's Day gift, and wow—what an incredible gift! My husband and I both absolutely love it. It offers a wide range of massage programs and customizable settings, so it's easy to find the perfect combination for your comfort.
The massage itself is incredibly relaxing, but the experience becomes even more enjoyable when you play soothing music through the built-in Bluetooth speakers. The sound quality is amazing—it feels as though the music is coming from inside your head, creating a truly immersive and peaceful experience. If your chair comes with the eye massager, don't skip it! It takes the relaxation to another level and makes you feel like you're at a luxury spa.
As great as the chair is, what impressed me even more was the customer service. From the very first phone call I made before purchasing the chair to every interaction over the past 15 months, the team has been nothing short of outstanding. They are responsive, professional, knowledgeable, incredibly kind, and genuinely care about their customers. Whenever I had a question or needed assistance, they went above and beyond to help. It's rare to find a company that continues to provide such exceptional support long after the sale, and they truly deserve recognition for it.
After 15 months of regular use, I can honestly say this has been one of the best gifts I've ever received. The chair still performs beautifully, the quality has held up exceptionally well, and the customer service has been just as impressive as the product itself. If you're considering investing in a massage chair, I highly recommend this one. It has been worth every cent.
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
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My Masseuse Massage Chair has been my best investment ever made. My brother told me about the wonderful service he received from the company but I was overwhelmed by the exceptional support from the team. There are 18 different Massage options so it is really hard to pick a favourite. They are an Australian business so I am very happy to refer them to everyone. Well done Masseuse Massage Team. Show details · 1
The massage is amazing. Comfortable and effective. As good as any you will get in a massage parlour. I love the "leg & foot relieve" the most. It also has a voice prompt. I RECOMMEND IT to everyone looking for a total package, and you own it for life :) Show details · 1
Best thing that I have invested for myself ....feels so relaxed.. Show details · 1
Family loves it and guaranteed 100% satisfaction of my purchase Show details · 1
The chair is excellent and well used. Installation was as simple as opening the door and allowing the staff to set it up. After sale support has been great, I've had plenty of opportunities to ask questions. I've not needed to because the unit is so user friendly! The only difficult part has been having the self control to get out of the chair and get back to work! Show details · 1
Im absolutely stoked with this purchase. From the initial call with the sales Rep Rez, I expected typical sales talk up, but he genuinely listened to what I needed and suggested the chair that would be best suited, No nonsense, no overselling, no upping to a more expensive chair as I had a set budget as this was a gift from kids. The Belinda at… Read more · 1
the Underwood store, fantastic lady, let me try out the chair for as long as I needed to, no sale pressure, making sure it was meeting my requirements, showing me how it works. Rez also created an amazing offer for me and I was even given free shipping and I live rural, just north of Chinchilla Qld. So that was an amazing offer in itself. I have had a follow up call two weeks after receiving the chair, to check delivery went well and if the chair is still meeting my needs. I have to be honest, I'm absolutely stoked with it, love that I can adjust pressure, as Im quite sensitive to touch. Has improved my sleeping, migraines and chronic pain where I am able to settle it, without having to resort to meds. It has actually helped with my swelling in my legs. Which cause me to be laid up too, its really be a game changer for me personally. I hope that if other read this it will help them, as with chronic illness, pain and migraines, its quite debilitating and this has given some quality of life back to me and helping me manage things better. Its not a miracle machine, but it does make a difference. Highly recommended
Latest follow-ups
Makes a relaxing and therapeutic massage easily available through the day – Well made, works well and great customer service. We are very pleased with the purchase. Show details · 1
Follow-up · 2 years on, still used daily and working flawlessly.
We have had our chair for 4 weeks. We should have purchased product a long time ago. So happy with relaxation outcome after and ongoing. We have a massage every day. Thank you, amazing follow up received from company and staff. Purchase, Product and Follow Up 100% Show details · 1
Follow-up · Our chair is used every day. Excellent. Not noisy, and very easy to clean weekly. Wayne uses Total Relaxation and I use Superior enjoyable. We have both adjusted to suit our best experience, always use the heater. Rating 10 / 10 Wayne and Lorraine Clarke
Initially I loved the look of the Mocha two tone chair & once I started a massage I had a had time getting out of it. I would of been happy to sleep the night in it. I'm in love with a chair Show details · 1
Follow-up · I believe it has 16 programs, I'm not really aware of how much power it uses and there is little to no noise during operation. The chair is just a good from the day of delivery.
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
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In-depth reviews
We have had this particular chair (Physio+) for about 3 weeks, in a word, brilliant. I am a War Veteran and I have some of the injuries that come with that particular background. For years I have been doing chiropractic, targeted exercise, operations, injections, massage etc to reduce pain and discomfort particularly lower back. In 3 weeks, I… Read more · 1
have had more relief from pain with the Masseuse chair than all of the above in the last 3 years. Not just from the multitude of automatic programs but the manual programs that allow more specific targeting for areas of concern. This chair seems to have it all. In a word I would recommend Masseuse to anyone with issues and even to those that don't. My Wife has an autoimmune condition and the pain relief and improvement in mobility has been nothing short of excellent, seriously good. It's also wonderful to relax in, but a WARNING....it will very likely put you to sleep. Delivery excellent, dealing with the company excellent, nothing bad to say here. Thanks' Masseuse.
One word. WOW!!! What a fabulous company to deal with. Absolutely every member of your team followed through with what they promised to do! Many thanks to Eran who gave me wonderful personal service when I made my initial enquiry. I was so impressed with the genuine help and concern I received from Eran and the offer made if I was able to make a… Read more · 1
cash transaction during the St Valentines Day sale period that my husband and I decided to go ahead with the purchase on the spot. Since then I have spoken with Noah and Andrew who gave me the same courteous service that I had received from Eran so I came to the conclusion that this is one very happy Australian owned family company that knows how to look after all their staff who then look after all their customers!!! Then I discovered this company also has a Happiness Team whose job it is to keep their customers happy after they receive their Masseuse chair. Today I had the pleasure of talking to the lovely Sophie who has booked me in for a phone consultation to teach me how to use this wonderful chair and to answer any questions I may have.. What more could I ask for!!! Congratulations must also go to you, Michael Clarke, for creating such a fantastic Australian owned family company that follows through with the promises it makes, keeps all its staff happy which flows on to keeping all its customers happy and even has a Happiness Team whose job it is to provide ongoing support to make sure all customers stay HAPPY and satisfied with their purchase. With my genuine thanks for your wonderful customer service. Cyndy Richardson
Very positive experience with this company from the get go. I enquired initially to a Facebook advertisement and was immediately followed up by Alex to source all the information about my needs to then to discover which chair would be best tailored to my issues. We covered sciatica and relaxation being my number one priorities , as I have… Read more · 1
suffered terrible sciatic pain for many years and I also work in a demanding role. Alex and I spoke over the course of a few days , he was informative, professional, engaging and above all he wasn’t pushing me to purchase the product.
Alex ensured that I was well educated about the chair and the company and that he was armed with all my ailments so he could recommend the best chair. My purchase was seamless and delivery was fast. Approx 3 days.
The chair is amazing, I have relief and relaxation in the comfort of my own home. Massages are expensive, this chair pays for itself , in no time. The functionality is exceptional and you are able to tailor to your specific requirements. You also are not absorbing anyone else’s body energy which is passed on via human massage if they don’t know that they are doing.
The follow up service was immediate , I’ve had several calls from the company who by the way is Australian owned to see how I am enjoying the chair and to ensure I was happy with delivery.
Cannot fault a thing as I write this from the consider of my massage chair . GO FOR IT! I should have made this decision years ago. Oh and the back up warranty is a super special investment.
Recent reviews
We have had our Physio Plus massage chair for 6 months and it is definitely money well spent i suffer with severe peripheral neuropathy for over 10 years now and lower back pain. I use my chair twice a day and the relief i get from the stinging in my feet is amazing. My husband also gets relief from back and shoulder pain and lower back pain, we are both really happy with the results Pat and Jeff Show reply
We have had our Physio plus massage chair for over 2 years now and absolutely love it. It is used by multiple family members on a daily basis. The service we received while purchasing it and learning how to use it was exceptional. I would highly recommend purchasing through this Australian owned family business. Show details · 1
**Title: Absolute lifesaver for the back!** ★★★★★ Honestly, buying the Physio+ is one of the best calls I’ve made in a long time. I get pretty bad lower back tightness and stiff shoulders from work, and this thing has been a total game-changer. The body scan feature actually targets the right spots instead of just hammering away aimlessly, and the… Read more · 1
zero-gravity mode is insanely comfortable—proper reckon you could fall asleep in it. The foot rollers and air compression are top notch after a long day on your feet. It’s dead easy to use, super quiet, and feels built to last. If you’re tossing up whether it’s worth the money, just get it. Best investment I’ve made for the body in years.
We bought the message chair over 5 years ago. We use it regularly and it has worked very well. We feel very relaxed every time after about 20 minutes of massage on the chair. Thank you so much for such a comfortable and reliable product! Show details · 1
The Masseuse Chair has paid for itself with my husband and I not requiring to pay for a massage for aches on a regular basis anymore and can enjoy in the comfort our own home. So many types that you can suit to your own needs and requirements. Show details · 1
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