1,531 reviews
AI reviews summary
Pros
Verdict
Overall sentiment for the Masseuse Health Co. Physio+ Massage Chair is overwhelmingly positive. Customers report substantial health and lifestyle benefits, particularly regarding pain management and daily relaxation. The combination of a high-performance product and proactive, attentive customer service makes it a highly recommended investment for households seeking at-home wellness solutions.
The best thing I have ever bought, the only bad thing about it I wish I had bought it years ago. This Australian owned business is first class from delivery till now, they contact you and ask how everything is going with your chair, wish all businesses were like this one. Absolutely brilliant. Show reply
Great Chair! I use the Physio+ every night before I go to bed after a hard days work on the tools. My wife and kids use the chair more than I do! Great service afterwards! The remote was reasonably simple to work out without reading the manual. Really recommend this chair! Show details · 1
We absolutely love our massage chair! We’ve been using it for quite a while now and it has become a regular part of our routine. I used to suffer with sciatic issues, and since using the chair regularly, I no longer have those problems. My husband literally falls asleep every time he gets in it — that’s how relaxing it is! All our family and… Read more · 1
friends who come over always want to jump in the chair and have a massage too!
It’s amazing how good you feel after a session. It really helps your body relax, unwind and feel refreshed. We’ve also received great customer service from the team throughout, which made the whole experience even better. We’re so happy with our purchase and would highly recommend the Physio Plus massage chair to anyone looking for a little more relaxation and wellbeing at home. ❤️
Reviews with attachments
The absolutely best present to myself ever. I use it every day, with no favourite treatment as I love every single one of the auto massages. Usually start at the top and work down, then start again. As for the health detection just brilliant. If I'm having an "off" day this will work out what massage I need. Awesome. Thank you, thank you. Show details · 1
Excellent highly recommended customer service they're great and the chair is so beautiful very comfortable Show details · 1

- +2
Where do I start It is just the most life changing gift I've ever received After several spinal surgeries and being left partially paralyzed, along with 24/7 neuropathic pain, I really was at my wit's end after three decades of non-stop agony so when I noticed that Dawn Fraser was advertising this chair I started saving for one, however before I… Read more · 1
did I sent my son the video of her and asked him if he thought it was real or if it was AI because it looked too good to be true and usually that means it is, but in this case it really was Dawn Fraser in one of the masseuse massage chairs, so my son asked me to try the different ones at a shop closest to us and he would buy one for me (wasn't expecting that) but I did and coincidentally, with all the ones I tried, for me personally, (and my many injuries I carry) the "Physio Plus" was the one that I felt most comfortable in It was non-interustive and it literally sends me to sleep because I get in it every single night without fail before going to bed (as well as through the day when i have a painful nerve attack) but I always fall asleep after two or three sessions, of different types of massage, depending where I'm needing it the most, on the day & I would have happily continued to save up for one if my beautiful son hadn't bought it for me It's become a true safety net for me I feel the heat setting working in conjunction with my lower lumber pain & after plugging in my tablet to the usb port and my phone, I often hop in with my dinner & watch my favourite programs I also have a beautiful pink throw rug that I lay over me & I truly feel the love that my son has sent me by purchasing this chair, I can honestly say I haven't felt this safe with & grateful for anything like it in my 59 years of life. An added bonus for me is the extra features like being able to have my painful arthritic wrists between the cushioning while it massages them, also the air filled cushioning that expands to fit my body around my shoulders,,,,,,,, what a wonderful change to a life of consistent pain, just knowing I can get in my chair whenever I want to has literally changed my life Also as the chair scans your body my husband is able to enjoy it too as it tailor's itself to suit the person in the chair Thankyou Masseuse Massage chair Company for your kind assistance after it was delivered too, your kind words and lovely expressions of happiness for me made the experience Next Level Id give a billion Stars if i could. :-)
My wife surprised me with this purchase. She had been hinting/joking about a massage chair for a while but I was worried they wouldn’t be comfortable for my back plus the expense. I have ankolising spondilitis and live with pain everyday. I came home from work to find a brand new Massesue Physio + in grey mist. My first try I know this was… Read more · 1
something different, it is next level compared to any massage chair you have tried before. I can not rate this highly enough it is so comfortable, yet it can be firm, real firm, when cranking up the air and 3d the physio plus turns into a chiropractor and manipulated and cracks my back oh so smoothly and softly. I haven’t felt this good and pain free in 20 years. If you suffer from aches and pains the massless physio + is a miracle. To me it’s a medical grade therapeutic necessity in my life from this moment on.
Had our chair for over a year now and it's fantastic. We absolutely love it the after sale services, fantastic. In fact, they contact us to make sure everything's alright. And if there's anything they can do, you can book in sessions for custom settings, there's so many different features in the chair. It's really good. I highly recommend it and the company is fantastic to deal with. So if you're in the market for one go grab 1 Show reply
Great communication with the team, delivery and installation team were great and gave a good overview on how the chair operates. The chair itself is great, multiple modes to try and I find mixing up the modes is very useful for working on my back, neck, legs makes it easier to use. 20 minute sessions is handy if you need a middle of the day relaxation and double up sessions at night work for me. Certainly worth the investment for me and my body. Show details · 1
The best purchase ever! I bought it as a surprise for my partner & was a little nervous until my 1st massage. I was totally won over! The family owned Australian company is amazing & all staff including the delivery people very supportive. There are so many great features like hot stone heat & voice activation. Every day I can’t wait to explore… Read more · 3
a different massage & love the way my whole body is pampered gently but firmly. I am happy not to have to drive 30 minutes for a massage, but can enjoy one in my own home at any time of the day or night! We are both extremely happy!
We're very happy with the service and love the chair. The sales representative is helpful and gives good information on what to select for the most suitable chair. We also attended a trial session, and the lady, Merit was also excellent. She is patient and explains features in detail. Show details · 1
100% recommended Had mine for 3 years now Other from my car the next best investment i have made. Dont let the price scare you off, worth every cent. Warranty is amazing Honestly get one you wont be disappointed. Also the aftercare is awesome to. They really do care. Show details · 1
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
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Had the masseuse health co, physio plus massage chair for going on 3 years, still working like its brand new. Best investment, use daily still 3 years in. Show details · 1
Amazing product and service. Had a bit of a hiccup that was not a fault of Masseuse Massage at all, yet they were pro-active in resolving the matter and living up to their reputation for putting customer service and satisfaction at the top of their priorities. I was not pressured to buy the chair, nor led to the most expensive product(s) on… Read more · 1
offer. Avi called, got to know me, found me a product matching my needs and when I asked for more time to think it over, Avi did not press me to purchase immediately, even sending the details and said he would call me back in a few days after I've had a think about it.
The massage chair offers a lot of nice massage techniques and programs with customisable options.
The free consultation bookings are easy to arrange and helpful. Miloni was wonderful, offered great tips and was patient throughout.
I've only had my chair for a short while but it has been great, and my experience with customer service has already been top-tier!
I just love my Masseuse physio + massage chair. I love getting into the chair late afternoon or before bed. The heat function in winter is the best. The chair helps my back pain and is so relaxing. The company is 5 star and contact you to see how you are enjoying the chair and answer any questions you may have. Highly recommend this chair from this company. Show details · 1
I love my new physio + chair. The effect on my spinal pain is wonderful and so much more. Great after sales service too. Show details · 1
Build quality is top notch but the experience is even better. Show details · 1
Great customer service from Avi, a must try as this massage chair is so relaxing you may even fall asleep. Delivered and set up next day with all packaging taken away. Happy with purchase absolutely!! Show details · 1
Latest follow-ups
Cannot recommend highly enough, lifechanging for me – Oh my goodness, where will I start. Firstly, the communication with the sales team was more like talking to someone who really wanted to help, rather than a sales person. I decided on the right chair for me and it was delivered in a reasonable… Read more · 1
time, and set up by lovely people who made sure it was in exactly the right spot, and that I understood how to use it. Followed up with a phone call from the company to check I was going ok and to offer further support to ensure I was getting the most out of it. This was about 6 months ago and I got another call checking I was still happy and asked if I needed any further help. I bought this chair as I had recently suffered the sudden loss of my husband of 37 years. I deeply missed touch and was in a terrible state of trauma that had my body still and constantly in pain. The chair has gently massaged the pains away and given me relaxation and comfort. I feel that I'm moving better than ever, and because of that, I've increased my exercises and walking, so have lost weight. At night when I can't sleep, I hop into the chair and it relaxes me so I can quickly go to sleep. I can turn the heat on my back too so it has been a wonderful space to spend time on a cold winters day. My dog loves hopping on my lap while I'm in the chair and enjoying the gently movement too. I cannot recommend highly enough. My sons come and use it to relieve their aching muscles. I've got other friends who have other brands but they all say that after trying mine, they are disappointed in theirs.
Follow-up · Three years on and I'm still loving it. Still absolutely perfect and I use it most days. Because I'm now moving better and in less pain, I've been more active and have lost weight without trying. I didn't expect that benefit!
Wonderful informative insight in to using the Massage chair – Delighted with encouragement & help with using my chair today. Have been a little overwhelmed with all the possibilities this chair offers. Taking me thru the programs on how to change the intensity &, save it for future massage was So welcoming! … Read more · 3
Feeling way more happy & positive with how this amazing chair can assist with building me up physically &, of course, supporting mentally/emotionally as I regain better health.
Looking forward to better health, stronger days, weeks, months & years ahead!!
ThankYou! Marilyn
Follow-up · Finding the Masseur chair very helpful after 2yrs! When family come by it’s in High demand!! We (husband & I) use the chair daily finding it brings relief to our aging bodies! Several programs have become favorites: Sweet Dreams, my personal favorite (making it as gentle as possible). The men folk enjoy Full Body Stretch, Thai Stretch, Neck & Shoulder, Leg & Foot Relieve, Office Regimen.
Love it, best investment ever, my back has never felt better. Show details · 1
Follow-up · Still great a year down the track
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
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Positive reviews
I have owned this chair 3 yrs and it has had a lot of use and still goes strong customer service is fantastic especially Dessika she worth more money help me sort out something that was bugging me for a while Show details · 1
Saw the Massage Chair on Facebook. I had had a left hip replaced 27th May 26 and was in agony. The operation was a complete stuff up and I am in so much pain. Painkillers do nothing, and the hip replacement will have to be redone! The chair was ordered 31st July 26 and arrived promptly Tuesday 4th August and assembled by a great team, who then… Read more · 1
demonstrated the chair for me, very clearly. The company followup has been second to none! The best part is that when I use the chair my chronic pain, in my left hip is alleviated during my multiple sessions, at the one time. I love the Health feature with the finger monitor that reads you heart rate and Oxygen levels and programs a massage to me your needs! An Absolutely Brilliant Feature!!!!
We love the chair. Barry and myself use the chair most days. The chair is easy to use and is so relaxing. You get massaged from your head to the bottom of your feet, including your arms. It is well designed and works beautifully. The man who sold the chair to us was very knowledgable and knew what he talked about. The men who delivered the chair… Read more · 1
were exact about the delivery time. They assembled the chair and took away all the packaging. I would not hesitate to recomend the chair or the company. Don't hesitate to get one yourself. You won't be sorry.
Negative reviews
Really not impressed by this chair all the service, $500 to just drop it off and take the box away, my sons could of done that, thought we were going to be shown how to use it, had to wait another month for someone to call us to go through the chair instructions which we had already worked out not worth the price Show details
Not Satisfied – Not Satisfied. I was refused when I asked to return within the 30day period. Show details
Still trying to get use to it – It’s going to take me a while to get the gist of the remote Show details
Hi PeeJay, Thanks for your feedback, if you… Read more
Recent reviews
An amazing chair with a wide variety and styles of massage. It has certainly saved me money as im no longer spending $80 an hour at a massage place. I fall asleep so easily if I have it set to zero gravity with a relaxing massage. Highly recommended. Show details · 1
Amazing friendly staff. The chair surely gives you good massages with so many options and particularly the health check option that will personalize the massage for you. Show reply
Extra Information
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Hi Barbie, thanks for getting in touch and… Read more