Muscle Mat Relax Mat - Soft Touch Tatami Rug

I am very happy with my experience with Muscle Mat. My rug arrived on time, and the communication and delivery updates were excellent. A special thank you to Carolynne for keeping me informed throughout the process. The rug is beautiful, and I would happily recommend Muscle Mat to others! Show details ·  1

The mat is so lovely and soft, and it looks great, my 2 year old grandson came in looked at it and lay down on it and said, "Lou its soft, fluffy, I like" . I appreciated the txting and emails advising when the mat had left your factory, and when it should be delivered. Show details ·  1

Learned about muscle mat approximately abput 2+ years ago, we used to babysit a lot foe a friend and they had a muscle mat in which was very comfy to the point that when the baby sleeps we fall asleep as well. Throughout all my friends and family experiencing parenthood, muscle mat was a companion piece in their household, so it was a no brainer… Read more ·  1

to purchase one once we had our own bub.

Love their customer service particularly Carolynne! We had a mishap initially with the colour, then with the sizing, I am attributing it to being first time parents and having sleepless nights. They had been very patient and helpful and kept sending follow up emails and even called us to remind us that we need to collect it in the service depot (we missed the final delivery).

Product has been proven and tested through the years for the bubs me and my husband babysit. My husband would prefer to be in the muscle mat than our friend's sofa when we visit/babysit. It is safe for bubs to play on, very comfortable to lie on/play on, and very easy to clean especially spills which is a normal occurence when caring for infants.

Definite recommendation! And thank you once again Carolynne for your immense patience and understanding. You are a legend!

Made my first order through Muscle Mat for a set of Super King Bedsheets. My package arrived quickly and the sheets are devine! My sheets arrived in an incorrect labeled bag saying “Queen” so I assumed I got the wrong size delivered. I opened the bag to find I had in fact received the correct size but unfortunately was missing the top sheet. … Read more ·  1

I emailed customer service and very promptly got a response from Carolynne who provided the most incredible customer service. She genuinely wanted to resolve the issue as soon as possible, was extremely apologetic and wanted to resolve the matter quickly and ensured I was happy with the outcome.

Carolynne very promptly offered to send me a replacement full set of Super King sheets without asking me to send the others back. They arrived shortly after and were correct.

Any company who is determined to ensure their customers are this satisfied deserves public praise. Carolynne went above and beyond with absolutely no hassle. I will not hesitate to order more from Musxle Mat again. Congrats guys, awesome products with awesome service!

I originally selected an item but changed my mind and ordered a different one straight away. The whole process was so smooth and easy, and the delivery was incredibly fast. A big thank you to Cindy for making everything so easy! We absolutely love the mat and are very happy with it. Highly recommended!

We had a small issue with our mat we received and contacted via email, Cindy got in touch with me and had arranged a replacement delivered to my door without any hassles and had it within 4 days, so happy with the customer service from Cindy and the great muscle mat our whole family loves! So nice and cozy and soft. Show details

Would recommend Muscle Mat to everyone looking for a good quality and comfy mat! We got the race track one for our 3 boys for in the rumpus room, the first night was a struggle to get them to bed because all they wanted to do was sleep on the mat! They love it! I also put the wrong address when placing the order and Carolynne was amazing, she got… Read more

back to me very quickly and updated the address straight away, and the mat arrived safely to us and the postage was super quick too! If you are not sure about it rest assured these mats are so worth it!

I placed a pre-order with Muscle Mat on 29 July and unfortunately the communication throughout the process has been extremely poor. After placing my order, I received very little information about its progress and had to repeatedly contact the customer service team myself just to get updates. As a customer, I don't believe I should have to chase… Read more

a company for information about an order I've already paid for.

Today, I received an email stating that my order had been delivered to the post office. However, I was never notified that it had been left there, nor did I receive any correspondence, collection notice, texts or card advising me where or when it could be collected.

The lack of proactive communication and transparency has made what should have been a straightforward purchase unnecessarily frustrating for the amount paid. While I hope the product itself is good, the ordering and delivery experience has left a lot to be desired. I would not recommend Muscle Mat based on my experience.

We got the shaggy dark grey muscle mat and don’t get me wrong it is the loveliest thing to lay on and it’s inviting when we got ours we all started to hang out on it and spend more family time. BUT and this is a big BUT… as soon as the mat rug gets dirty it is impossible to clean. The shaggy fibres retain everything that gets into them and then it is no longer nice to have. The concept is great, it was good while it lasted. Until it wasn’t. Show details

It’s OK but not great – the mat is definitely comfortable but it is not stain proof. if you spill liquid it will bead up and wipe away but when my kids drip ice blocks or fling their food around it will stain the mat and not come off with a simple wipe, i am going to try a spot cleaner so hopefully that works, id recommend a darker colour to hide stains

Love our muscle mat, we purchased the designer relax mat in the blue coral Persian style 2x4m and the look and feel is so luxurious. The foam feels high density and durable, our toddler spends all day playing and rolling around on it and it makes it much more comfortable for me to join her on the floor for activities. The colour is very accurate… Read more

to the photos online as well, beautiful mix of soft blues, blush and brown tones to add a pop of colour to any space.

I absolutely love my Muscle Mats! I now own two and couldn’t be happier with them. They look beautiful in the house and I’m constantly getting comments from people asking where they’re from. They’re so practical with kids too — comfortable, durable and so much nicer than having a traditional play mat taking over the room. They look like part of… Read more

the interior rather than something you have to hide away.

The price is fantastic for the quality, and the customer service has been exceptional from start to finish. Communication was excellent and I was kept updated throughout my order, which is something I really appreciate.

I highly recommend Muscle Mats — I love both of mine and wouldn’t hesitate to buy another!

This company is amazing! We received our muscle mat and it was so nice and soft! Kids absolutely loved it! But it was too big for us and so we had to return it so we could get a different size. Avalon has been so kind and helpful throughout the whole exchange process, and she has been extremely prompt in her responses via email! Im usually afraid… Read more

with companies who dont have a phone number to contact them directly on, but im glad i trusted all the awesome reviews because this family owned company really cares about their customers, and tries their best to accommodate you by responding to all queries promptly and precisely! Thank you Avalon and the muscle mat team! Honestly cant wait to get my new mat soon!