MyBudget

Unfair To Pensioners – MyBudget discriminates against pensioners once again they won’t assist or approve my small Fixed Refinancing Home Loan or Personal Loan!!! Even Tammy Barton doesn’t have the decency to reply back to pensioners who are declined a loan!! Her company expects pensioners to have a second income before they’ll even consider the application!!! Also… Read more

their other page won’t let you update the comment you have already written!! I should know I’m a pensioner & they’ve declined my application because they believe I won’t be able to pay back my loan repayments!! How they’ve won so many awards is beyond me!!! How can it be in mediation no one has contacted me in 3 years.

Lovely phone manner, helpful, know their stuff. Chatting with kylie made my friday Show reply

Even though I’m on a relatively good income, I struggled with keeping track of my expenses and building up savings. MyBudget has just taken the stress out of managing my money, and I’m very grateful for their kind, respectful and judgement free advice and support. Show reply

Do not use they pay your bills and everything else rather before your living expenses even if you have it as number one every time you want to try and get your own money they always charge you have to pay a fee to get your own money . Do not use all they want is your money. That's it. Nothing more. They're not very good help at all

I cannot express my gratitude for MyBudget enough. Ive been using them for years now. I am terrible with admin and that's the main issue for my finances. Having bills organised and timed makes a huge difference. MyBudget isn't just a service for those struggling with funds, but more generally, anybody struggling with admin. I don't have a typical… Read more ·  1

pay cycle and their understanding and flexibility to work with me is invaluable. Further, though, considering how stressful talking about money is, I have never had a single interaction that hasn't left me smiling. I cannot rave enough about not only the service itself, but the people working within the organisation. I've called crying before and hung up smiling and feeling more capable.

It feels strange to leave a review because whenever I read them I wonder if there's an incentive for the reviewer. But I asked them to send me a link to review because I just want to make sure that anybody who is thinking of using MyBudget knows that they absolutely should.

I cannot thank the team at MyBudget enough for the support, guidance, and genuine care they provided throughout one of the most difficult periods of my life. When I first contacted MyBudget, I was overwhelmed by financial pressure and facing the incredibly difficult decision of bankruptcy. The stress had taken a serious toll on both my mental and… Read more ·  1

physical health, and I felt like I was carrying the weight of the world on my shoulders.

From that very first phone call, I was met with kindness, compassion, and understanding. There was absolutely no judgment or shame—only reassurance, support, and practical guidance. That meant more to me than words can express. At a time when I felt vulnerable and defeated, the team helped me regain a sense of hope and control.

The bankruptcy process was not an easy path to walk, but MyBudget stood beside me every step of the way. They took the time to explain everything, answer my questions, and provide encouragement whenever I needed it. Knowing I wasn't facing it alone made an enormous difference.

Today, for the first time in years, I can breathe again. I can finally see light at the end of the tunnel. MyBudget has helped me create a realistic budget where my expenses are covered, and incredibly, I am now in a position where I can start building savings. I honestly never thought that would be possible.

After living with financial distress for so long, it feels as though a huge weight has been lifted from my shoulders. The relief is emotional, and the positive impact on my wellbeing has been life-changing.

To everyone at MyBudget: thank you for your professionalism, compassion, and unwavering support. You helped me through one of the darkest chapters of my life and gave me hope for a brighter future. I will be forever grateful.

Highly recommended.

Nicole has honestly been an absolute game changer for our family. We came into this feeling overwhelmed and, if I’m being real, a bit defeated financially—but from the very beginning, she made us feel supported, understood, and completely without judgment. She’s incredibly knowledgeable and explains everything in a way that actually makes sense,… Read more ·  1

which has helped us feel more in control and less stressed about our situation. What really stands out though is how much she genuinely cares. She takes the time to understand our circumstances as a family, not just numbers on a page, and works with us in a way that feels realistic and achievable.

Nicole is always there when we need her—patient, encouraging, and consistently going above and beyond. She celebrates the small wins with us and keeps us motivated when things feel tough. It’s rare to come across someone who combines professionalism with such a down-to-earth, supportive approach.

We honestly couldn’t ask for anyone better. She’s an absolute superstar and we’re so grateful to have her in our corner.

I've been with my budget for almost 7 months now, but I was with them for years before. I tried doing my own thing, which was fine, but it's still good to have someone else look at your finances and take away some stress. So, it wasn't just me handling our bills and income for my partner and me, they were super helpful. The new chat is available,… Read more ·  1

and they're easy to get in touch with. I've been able to see everything on the website and now on the app. They've also changed their chat opening times, which has been really convenient since I work the same hours. And I just dealt with Arki, who was really great.

When things go wrong I can always be confident My Budget will help. The ladies and gents who take the calls are not patronizing or rude, they are genuinely wanting to help and always trying todo their best by us and I am so thankful. Show reply

I'd like to recognise the outstanding service Marcus provided today. From start to finish, over the course of our 1.5-hour call, Marcus was professional, patient, and incredibly helpful. He asked the right questions, kept me informed every step of the way, and even when I was placed on hold, he explained what he was doing so I knew he was working… Read more ·  1

to find the best possible solution for me.

Marcus was an excellent listener and provided thoughtful, practical suggestions after reviewing my budget and adding my new bills. I genuinely felt like he cared about finding the best outcome for my situation.

Thank you, Marcus, for your exceptional customer service. I would happily choose to speak with you every time if I had the option. Your support today was truly appreciated.

They record calls and get official documents from banks and wills lawyers with you wanting them not to They don’t value privacy as your word is not good enough. This is a scammers delight site as scammers could easily hack into their business. I was shocked what the manager was telling me. It’s not a budget site as they will take your money and run to enjoy it. Stay away from them.

Terrible dont use them! Helped us out a pickle but since then every week we have issues, pushing payments back without reason, we call they fix it then the next week happens again. Will be cancelling as $65 a week for nothing has not been fun! Nothing but STRESS!!!!

I contacted them for Budget advice. What I got was this performance that was focussed on getting my wife and I to hand over our income so they could pay bills, etc. Not give me a road map or plan that I can employ. But their solution, controlled by them, all at a cost. That's fine if you're undisciplined and can't manage your finances yourself.… Read more

That's what they assume everyone is, including us.

After looking at their budget, I worked out how to achieve the same outcomes myself.

Once I decided to invoke the cooling off period, everything changed. Call appointments were cancelled, and I wasn't advised.

The staff became belligerent and talked over me. They weren't interested any more, or willing to accept feedback.

So all this snake oil sales pitch is just bullsh!t.

I think the lady name was Jacinta she was amazing i have surgery coming up out of the lume and she made MyBudget work and still be at a health 5. Icouldnt thank her enough. Inoperosa I got her name right . I am so appreciative of her . Show reply

I have been with mybudget a few years now. As a single parent with limited income, and a lot of expenses, they have helped me ensure all my bills are paid on time and pay off (most of my) credit card debt that has been hanging over my head for years. I have also managed to have 2 overseas holidays with my daughter. At the end of the day, it's my… Read more ·  1

money, but I am very spontaneous and have an inability to plan ahead financially so I find the service perfect for my personal needs. You do pay quite handsomely for the privilege but it's a worthwhile spend for me.

Tonight I rang the My Budget help line seeking some clarity and guidance about an upcoming trip. Josh Garcia answered the phone and myself and my partner were instantly at ease. Josh was able to guide us slowly through our budget, Upcoming payments, Loans that have been paid and completed and give us some insight into the beginning of next year… Read more ·  1

aswell as helping us plan an unexpected trip.

After our experience with Josh we felt incredibly grateful, happy and proud of ourselves and what we’ve accomplished thus far, we almost forgot how far we’ve come and during our consultation with Josh he congratulated us for our success, growth and reminded us of our achievements.

I hope Josh continues to be part of your team as he is absolutely exceptional at what he does! All the best Josh we hope you pick up the phone for us again. - Alay & Nigel

Today I made a call to shuffle a few things around and Neil made my life so much easier and streamlined my budget even better than expected. Took the time to really listen and offer great suggestions Show reply

Legit have been life savers since I signed up Feb 2025! Every single team member goes above and beyond, they listen and do their absolute best to try and get you the best results possible! They are also the loveliest people! Thank you legends! Show reply

I get to speak to a real person every time. They are always knowledgeable and efficient. Any changes I need to make are quick and easy. The operators are always super pleasant and keen to help. This service keeps me on track no matter how many changes occur in my finances and income. Show reply

Planning (especially in a crisis) your budget with one of their staff is just the best experience. Somehow they perform magic, and things are rescheduled, and all of a sudden the future looks bright. Can't recommend them enough. Show reply

Wonderful service. Saved my sanity at a very busy time in our lives. Professional customer service, very kind and understanding, non-judgemental. Only a couple times in almost 20 years where there was miscommunication and the funds weren’t available for what needed paying, but possibly more on our side than theirs!! Overall, extremely happy and if need be would not hesitate to use them again! And have recommended MyBudget to others. Show reply

Kylie was highly sympathetic, intelligent, knowledgeable and really made me feel so comfortable working through our budget without judgement. Very positive experience. Show reply

The MyBudget team are so efficient and so clear with their communication. Nothing is a problem, and they're always available to help. I use the chat function quite a lot due to being busy at work and not able to be on the phone. I find the chat team very easy to deal with and very friendly. Show reply

My experience with marcus today was fantastic! Marcus helped me "flesh out" our incomes by going through our budget and adjusting my Centrelink incomes. We did this by exchanging screenshots of the breakdown of my Centrelink payments through the centrelink app and adjusting the incomes and fixing the names of payments. This is going to be… Read more ·  1

amazing for me in the future as i can clearly see what Centrelink payments are coming in, when they arrive and exactly what each payment will be estimated at.

I cannot thank marcus enough for all the work and energy he did today to make that happen.