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Official material from Optimum Appliances.
10+ years still going strong! – This blender deserves a review after using mine almost daily for 10+ years now! I originally wanted to invest in a decent blender for my smoothies and other recipes such as almond milk, grinding oats, pancake batters etc. I was comparing with the vitamix at the time and didn’t want to invest that much money, so I opted for the optimum 9400 1st gen… Read more · 1
and it’s still going strong! It came with a 5 year warranty at the time, which I had to submit for a repair once after almost 5 years. I think it was something to do with the motor, I can’t remember. But the team were super friendly and helpful to take it to my local repairer. And then I’ve still got another 5 or so years out of it! Seriously the best investment for a high quality, everyday blender without breaking the bank. Highly recommended and will upgrade with an optimum by Froothie again! Thank you so much!
Had an optimum 9200 for many years starting to get noisy so I decided to upgrade. I wanted something that could do pretty much everything. So I went with the optimum 9400 essentials. I like the compact size, the glass jug and the steel grinding jug. It would’ve been nice if the chopper jug was in glass also. Housing and controls not as solid as… Read more · 1
my previous mixer but it definitely seems more powerful with a lot more options. If it came with a glass chopper jug and the controls and housing was a bit more heavy duty, I would’ve given it a five star review. However overall really happy with this purchase and would recommend.
Really happy with this blender! It’s powerful, blends everything smoothly and makes food preparation so much easier. Easy to use, easy to clean, and feels like great quality. Definitely happy with my purchase! Show reply
I don't know what I did without it - it's become a part of my every day cooking routine. Not only for my morning smoothies and shakes, but for sauces and recipes too. I also love the processor attachment for chopping veggies, onion and garlic. Love love love! Show reply
Reviews with attachments
I initially had some concerns with my Optimum 9400 Essential blender, particularly when blending warmer liquids, and I left a negative review as a result. However, after reaching out to customer support, I was extremely impressed by the level of service I received. The team responded quickly, took the time to understand the issue, and offered to… Read more · 1
swap my blender to another one form their range. After adjusting how I was using the blender (including working with colder liquids), I found that it performed much better and delivered the results I was looking for. What really stood out to me was the company's commitment to customer satisfaction. It's rare to find a business that is so responsive and genuinely cares about ensuring customers have a positive experience with their products.
Very good solid unit and im glad that i decided to buy it when i bought the 9400x blender. Show details · 1
When I purchased my Froothie Optimum 9400X blender, it came with such ease. Customer service was more than 5 stars and I am always recommending Froothie to everyone! The quality of their products show how amazing they are. I have not needed to contact Froothie as I have had no issues with my blender in over 2 years! I use my blender anywhere… Read more · 1
between 3-5 times a day and it never lets me down. It is a part of my life and my healing journey! Thanks to my blender and making my life easier, I am able to blend daily without any problems. I absolutley love my sound cover. I strongly recommend anyone to purchase any of Froothie's products! You will not be disappointed!
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Happy to recommend this blender. To be honest it took 5 years to finally find a good commercial blender. Good product. Show details · 1
Latest follow-ups
Froothie 9400x – I’m very happy with my purchase. My only criticism is that it must be turned off at the wall. I was covered in soapy water when I didn’t put the lid on securely and had trouble getting to the wall switch. It still has a smell even though I have used it daily. But as for its blending ability it’s fabulous. Show reply
Follow-up · I’m still using my blender almost daily and it’s still blends really well. However, the jug is not wearing well. It’s quite clouded and I don’t know if I can buy a new one. I have worked out how to turn it on and off on the base so that’s something. I would still recommend it because it’s a really good blender. Maybe I’ll look into buying a new jug.
works very well but has a strange electrical smell when operating Show details · 1
Follow-up · It is loud but it blends so quickly it doesnt matter. It isn't fully self cleaning especially when peanut butter is one of the ingredients, however its a powerful and efficient blender that I would recommend
In-depth reviews
I have a small Vitamix which has been great but is no longer large enough to accomodate the family. Before buying a bigger version I decided to do some research and came across Froothie which led me to discover the Optimum 9400X commercial blender. After looking at all the information about it along with the excellent reviews I decided I had… Read more · 1
everything to gain by trying one. I bought one together with the sound cover and the extended warranty and still saved more than $400- on the cost of the Vitamix. It is honestly one of the best purchases I've made. Making smoothies, which we do daily, has never been so quick and easy. Most of the time I don't even need the tamper because the design is so good the food just seems to automatically move of its own accord. Our smoothies contain everything from fresh fruit and green leaves to ice and frozen fruit and it doesn't hesitate. I wouldn't say the blender is very noisy but the sound cover definitely makes a difference. At this early stage I haven't yet used it for anything else so I'm looking forward to soup season as the weather cools down as well as exploring other uses too. I would definitely recommend this product and wouldn't hesitate to buy another based on our current experience.
I must admit, I feel a bit relieved after finally finding a high-quality blender that meets my expectations, especially after a disappointing experience with a previous company. I purchased a top-of-the-line blender and juicer from them, but within just a few months, I started experiencing issues—constant beeping and malfunctioning—that required… Read more · 1
me to contact customer service for resets. Within the first months of purchase, they admitted that the problem was caused by a software bug in the electronics when I called to fix the initial issues. Over the next couple of years, the problems persisted. I sent it in for repairs once, but the issues continued to return or worsen. The company even tried to charge me an exorbitant fee for repairs, despite their earlier admission of the bug.
After this frustrating experience, I discovered the Optimum 9400x. I spent considerable time researching, reading reviews, comparing features, and evaluating competitors. The main debate was whether to go with the Evolve for making soups or the Optimum 9400x with the additional sound cover. Ultimately, I chose to go with the Thermocook 3.0 for soups and similar functions, and the Optimum 9400x for blending.
And I’m so glad I did! The sound cover arrived a few days after the blender itself, but even without it, I was impressed by how quiet the 9400x is compared to most blenders. After using it, I realized the sound cover is a game-changer.
I use the blender almost daily for smoothies. I typically don’t use the vacuum function, as I prefer to enjoy fresh smoothies rather than store leftovers in the fridge. The blender also makes soups, although you might need to heat them a bit more after blending.
Cleaning is straightforward—after use, the lid comes off easily, and the large jug makes it simple to prepare smoothies for a family of four. The programmable buttons are a fantastic feature, and the ability to open the top and add more liquid during blending is a huge plus, something my old blender couldn’t do.
Not to mention, it looks fantastic in my kitchen! And the 5-year warranty is impressive—plus, you can extend it to 7 years for a small fee! That level of support gives me great confidence in my investment.
Overall, this has been another excellent purchase from Froothie. I love my new products and couldn’t be happier with this blender!
Find out how Optimum 9400 compares to other Blenders
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Expensive mistake based on high reviews – There are better products on the market. I have this blender for some time now so my review will be honest despite the fact that this company pushes you to write a review literally straight after the purchase when you have no idea how the product performs. This is one of the reasons why the Froothie has such a high reviews because people fall into… Read more
their commercial trap misleading potential buyers. High reviews do not reflect the reality. Only one good thing the blender really does is blending. Wow! Isn't it supposed to do it? Well, yes! But... 1. When it works. 2. Does not have safety mechanism for the lid. On bad terms you can blend your fingers. Safety mechanism is available in majority blenders on the market. This feature is paramount when you have children. 3. RRP is massively inflated. They have a lot of room for artificial price offers. When blender was on repairs I bought Ninja blender wich was third of the price, having plenty more features. Now we mostly use Ninja, belive me or not. BTW, do not buy Blender cover even if you got into the idea of buying from them. 4. Aesthetics - blender looks like from 70s or 80s. And "creme de la creme"... 5. Design of the jug - nightmare?! When you blend for a smoothie there in NO chance to not spill it. The jug does not have proper shape to pour liquid into your desired container. You spill every single time and then smoothie leaks on the jug's side wall?! 6. Warranty is a joke. When you send blender for inspection/repairs you pay fixed $25 shipping rate. You must send ALL parts! So we did. However, they did not send back the tamper and they blamed me for not sending it which is huge nonsense!! They couldn't find it in their workshop so it was easy to blame us for not sending it. Very convenient isn't it? Then they politely send a link how we can obtain a new one. Which we did because we didn't have a choice. $25 tamper + $9 shipping. But this is nothing... The main reason why we send the blender for repairs was that the blender simply did not work. It turned out that the jug had tiny "pin" broken which activates blender's base by pushing pin into the base. Warranty was rejected because they asked us whether we used the blender in the dishwasher. I was honest and said that it was in the dishwasher to remove residue/sediment and odour from the jug. This residue accumulates overtime whether you like it or not. Again, it was very convenient for the Froothie to reject the warranty and blame customer. We needed to pay for repair of the tiny pin - another $144. And again... had no choice. How would you justify that the "pin" was broken by having the jug once in the dishwasher? Overall, super expensive snd not safe blender, horrific marketing strategies using customers naivety by taking the bait of exitment (high reviews pushed by Froothie).
Positive reviews
I’ve been loving my 9400 3rd Gen blender, it’s allowed me to really get creative in the kitchen and make beautiful dishes. I’ve used it for nut butters, soups, dips and even aioli. It’s powerful, easy to use and store. Highly recommend. Show reply
An amazing smoothie blender for regular home use, delivers smooth creamy outputs even with seeds/nuts or hard greens. Easy as to clean. Also purchased the garlic peeler and small chopper jug, which performs reasonably well for quick chopping items.Only improvement would be to suggest giving an easier set of dial+ buttons to operate than everything… Read more · 1
in just one dial. The glass jar is heavy but good to have a plastic-free component.
The only little con is the very loud sound, so if you have a sleeping baby/oldies in the house, it can startle easily.
Moving from Thermomix - Nutri Bullet - Froothie Optimum 9400. Works well. Happy with glass jug option. Not happy that extras can't be purchased after initial outlay of base unit...even within 1 week Happy to report support service have now assisted me . Show details · 1
Negative reviews
Had a Magmix blender for 9 years which finally died, so thought I'd try a different brand / model in the same price point with a glass jug. Very few options around, and the Optimum was the only one at the same price, however after receiving it, the parts and construction are very light, everything is plastic except for the jug, in fact it's so… Read more
light it needs suction cups to hold it on the kitchen bench. Performance was really no different to the Magimix, even though it carries a much higher wattage motor. And after trying it a couple of times, I was convinced this thing was not going to go the distance (flimsy plastic clipping mechanism to lock in the jug, these are prone to breaking over time). There's a 10 year warranty you can purchase for an additional $110 (Magimix has 30 years included), but that would have made it much more expensive. So ended up buying a new Magimix instead.
New machine arrived promptly but it didn't work. Did not get back to me after making a complaint - I had to chase Froothie up.
Hi Philip, we're very sorry to hear about your experience with… Read more
I'm always a fan of froothie unfortunately this time I'm very disappointed that we bought this model and not the model we normally buy, the 9200. It blends so much better than the 9400. Very sad. Update... Froothie allowed me to upgrade back to the 9200 at my own expense and postage at full price.... hence the 3 stars. Much better blender. Show details
Hi Scott, Thank you so much for your feedback, and we're sorry… Read more
Recent reviews
You can close your eyes and buy this blender.the appearance is appeasing.and also gives you the finest results you need.you can control the speed how you like it depending on the result you want.i was using different blender to blend hard ingredients I never get the result I got from my 9400x blender . In all am very happy with my baby in the house.i recommend it 100%. Show reply
I love my Optimum 9400. I have been thrashing it for 6+ years now. Using it daily for smoothies for the whole family. I love that I can make soup in it as well, and use it to make healthy flours from nuts and oats. It handles dumping frozen fruit straight in without any signs of fatigue or struggle. Ive just purchased this blender for my mum. Show details · 1
Find out how Optimum 9400 compares to other Blenders
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I am 82 years of age with chronic pancreatitis from medication wrongly prescribed over 8 years which caused multiple episodes of pancreatitis. Consequently I have a swallowing problem and bought the Smoothie Blender to enable me to prepare chicken breast together with salmon and fresh vegies in a palatable condition that I can swallow well. It is working very well for me and I couldn't wish for anything better than the Smoothie Blender. Show details · 1
Great for smoothies and even making curry pastes. Customer service was top notch when I had an issue with my initial purchase, the team were very responsive and had me sorted ASAP Show details · 1
Fits on my first gen Optimum 9400. It's different from my previous jug, the plastic base is now metal, and the shape is different, but it works well and gets the job done. Show details · 1
After buying cheaper blenders which didn't last very long I purchased this because of the 5 year domestic warranty. I am very pleased with the quality & would highly recommend this brand. Show details · 1
Absolute weapon! From smoothie bowls, to protein balls to home made breadcrumbs. This blender is an essential in your kitchen, absolute beast! Show details · 1
Awesome product. Excellent outcome and saves time. very happy with the purchase Show reply
Very efficient blender. My daily smoothies are smooth and blend quickly and completely. Customer service AMAZING! Show details · 1
A blender that built to last. I bought the blender almost 10 years ago and I'm still able to get a replacement parts after all these years. Show details · 1
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Thank you for sharing your experience. We're sorry to hear that… Read more