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2QBE Landlord Insurance

QBE Landlord Insurance

 Verified🏆 2026qbe.com
2QBE Landlord Insurance
4.8

375 reviews

Positive vs Negative
97%3%
Claim Resolution Time
  • <10 minutes
  •  · 
  • <1 week
  •  · 
  • 1-2 months
Claim ApprovedYes · No
Value for Money
4.5

 AI reviews summary 

375 reviews
5 Mark  · awesome experience. use Costco membership. got some nice discount for the payment
5 Adrian K.  · Easy to navigate, quick response and provided good landlord insurance cover
5 Tony T.  · Easy to follow online instructions & simple to understand what is being asked.
5 Colin  · Quick and easy. Review the automatic information filled in about the property, as I did need to make some adjustments.
5 Mel J.  · Easy to navigate the website for landlord insurance application. User friendly.
5 Tom O'Brien  · New customer, found the process v simple & most importantly the price was v competitive.

Latest follow-ups

rene
reneNSW4 posts
 

Always a pleasure to use the QBE insurance website or speak with a consultant on the phone. Excellent Landlord Insurance cover, a reasonable premium & a company that follows through with administrative tasks; for example, posted documents, emailed… Read more ·  2

receipts or information, in a timely manner. Thank you QBE with whom we've had Landlord Insurance for 4 years.

 Follow-up  · I was asked to submit a follow up review based on frequently asked questions, by people who read that review. Both renewal & policy changes with QBE are easy & straightforward, either via the website or over the phone. You can select either email or paper information, certificate of insurance, receipt or policy documents etc. They always arrive in… Read more

Positive reviews

Paul at Denham Court
Paul at Denham CourtNSW2 posts
 

only problem being the online interface occasionally getting stuck on fields like Date of Birth and stopping the next steps. Will look forward to my years insurance and have a better idea of QBE the. Thank you Show details ·  1

Two Birds
Two BirdsNSW
 

Had a lovely fully explained process with Alyssa in WA who made the whole process so much easier. Her level of professionalism was top notched which is what sold me over other insurance companys Show details ·  1

Rosco
RoscoWA2 posts
 

Easy process doing this online as are most companies. Easy language used and easy to follow and check the Terms and Conditions. Best of all was a lower price than my usual insurer. However, we never know just how good or bad our insurer is until we actually make a claim. Show details ·  1

Negative reviews

asy11
asy11NSW5 posts
 
Transparency
Customer Service
Value for Money

BEWARE OF THE QBE RENEWAL TRAP! I took out my first QBE landlord insurance policy last year. The 2025 yearly premium was $2,121.66 per annum. Thankfully, never made a claim, in fact, never had to contact QBE. This year, at renewal, my yearly premium was increased by more than double, to $5,670.56. The stated reason for the increase (I quote… Read more

verbatim): This increase reflects our current assessment of the flood risk at your insured address. We appreciate a price increase is never easy to hear.

What a joke! Flood risk same as last year, mate. Did a quick check comparison online and every other major insurance provider - Hollard (CommBank), Hollard (Everyday Insurance), EBM and AIA came back with a quote close to the 2025 premium, showing that no other insurer deemed the property as having increased "flood risk".

QBE - I really wanted to renew with you, but after your disappointing (robotic?) premium renewal email, I'll be going elsewhere.

For anyone interested, EBM specialise in landlord protection so I will be going with them in 2026.

QBE
QBE    

Hi there, thank you for taking the time to leave us a review.… Read more

David N.
David N.
 

This policy application didnt give me any option regarding Accidental damage or Strata excess cover Show details

QBE
QBE    

Hi David, thank you for sharing your feedback. We are sorry… Read more

Nhan N.
Nhan N.VIC
 

the question very easy to answer the question thank you Show details

QBE
QBE    

Hey Nhan, thank you for your feedback. We’re glad to hear the… Read more

Recent reviews

LM
LM3 posts
 

I found it especially frustrating when i tried to put a higher replacement value on my house, that the system kept saying there was a technical issue every time, start again. Why? Also, when I tried to pay and put the expiry date in it would not take as it is on the card (for goodness sake!) it had to be diff giving 2030! These things need to be kept in unison. Otherwise it was a fairly easy process. Show details

QBE
QBE    

Hello, thank you for taking the time to share your experience… Read more

Siew Fong
Siew Fong
  Verified

I am only reviewing the quote process I have not made any claims so have no basis for a review of that aspect. The quote process was easy although you do have to check the prefilled info. It can be inaccurate because it would have been assumed from other info e.g. 2 car spaces may be translated to 2 carports. For my policy the pricing is slightly lower than a comparable policy from another major insurer. Show details ·  1

Tam G
Tam G2 posts
 

The online quote system is reasonably easy to use. But I couldn't retrieve the earlier quote. The system kept 'crashing', hence doing a new quote. In the end, price and products are competitive. Show details ·  1

Ian
Ian2 posts
 

Good Landlord Insurance offering. Lots of questions but the website for taking out a new landlord policy is well set up and quick. Pricing was competitive, at the time, but need to keep comparing when taking out any policy. Independent review by Choice recently gave QBE a good report in 2025. Show details ·  1

Space Buns
Space BunsVIC5 posts
 

Excellent cover, online application was a breeze and almost $800 LESS for my annual premium than with RACV - and I get a ton of "loyalty" discounts with RACV! I've been with RACV for over 25 years - my Landlord's premium went up $332 this year!!! I'll likely move ALL my insurances to QBE now. Show details ·  1

Find out how QBE Landlord Insurance compares to other Landlord Insurance

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Veronica H.
Veronica H.VIC
 

Insurance is too expensive but we have no choice. This time I got discounted price because I have a Costco membership. It will be good if insurance companies reward loyal customer instead of new customer. The world we live in no reward for loyalty. Show details ·  1

Linda
LindaVIC3 posts
 

The online experience was simple, extra details were clarified by calling the help line. Spoke to Jess extremely helpful answered all of my questions. The landlord Insurance policy is better value than my previous insurer with better cover/ value. Many thanks Show details ·  2

Konrad
KonradNT2 posts
  Verified

The website is easy to manoeuvre. The choices to individualise the product make significant differences in the price of the final product. The prices are fair. From experience, I know that the service in case of a claim is excellent. Show details ·  1

Kas Bauer
Kas BauerQLD
 

It was very easy to set up new landlord insurance policy online. I’ve found that with other policies whenever I have had to talk to someone from QBE they are easy to understand, based in Australia, friendly and helpful. Show details ·  1

Caleb H
Caleb H
 

The process was surprisingly simple and quick. I've used a few online quote portals recently and some ask so many questions about every little irrelevant detail, this was very simple and efficient, and the insured sum calculation was helpful and easy to understand Show details ·  1

Reena
ReenaQLD
  Verified

The online application was very easy unlike some other insurers. QBE made it easy to see what was insured. The questions were straight forward. One thing to watch out for is the price between the standard QBE quote and the velocity Frequent flyer QBE quote. The quote with velocity is higher. I also liked that payment option of paying later. As… Read more ·  1

I've got almost 2 weeks before I need my new policy to start, I didn't want to pay up now so the pay later option is very good. Keeping the funds in my pocket.

gleneggins
glenegginsNSW2 posts
 

I would prefer renewals to be cheaper or the same price as going through the process of a new quote each year, it would show recognition of customer loyalty. I have never lodged a claim. Show details ·  3

Mel
MelWA6 posts
  Verified

Overall, an easy request to quote but for the final stage...an email of the quotation was sent but it is only valid for the day of quotation. When I retrieved the quotation and wanted to proceed, there was a 'technical' issue and I was asked to call but only during office hours...but my quotation was made on Sunday and only valid for the day of quotation...so, it would not void by the time I call in!. Show details ·  1

Xin
Xin
 

Good quote and insurance purchase process. Appreciate the questions and clear information provided. Show details ·  1

Find out how QBE Landlord Insurance compares to other Landlord Insurance

Know better, choose better.

Compare all
Chris B.
Chris B.VIC2 posts
 

Easy process. Significantly cheaper than previous insurer for the same coverage Show details ·  1

Gen
Gen
 

With so many insurances any money that I can save is very important. Your policy was like for like from my existing policy and it was competitively priced. Show details ·  1

Praveen
PraveenNSW
 

The online quote and application process was easy. The insurance quote was value for money. Show details ·  1

Vinh Binh
Vinh Binh4 posts
  Fair Incentive

Good service and it is simple and easy to follow. Show details ·  1

George Borg
George Borg
 

The policy is good value and easy to understand for people who don’t have a lot of experience Show details ·  1

Chris K.
Chris K.QLD2 posts
 

Easy straightforward process involved to set the insurance up. Hope that we don’t need to ever claim but that is the real test of any insurance company. Show details ·  1

Cam
CamVIC2 posts
 

Seamless and easy to complete my quote. Very competitive pricing and I am pleased to return to QBE Show details ·  1

Julius N.
Julius N.
 

Easy to use app, good value insurance - checked with other insurance companies. Show details ·  1

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