3 reviews
Seems to clean well however left a residual white clouding on my dark floorboards so I won’t be using it again. Unfortunately using other branded cleaning solutions presents risk of voiding the device warranty so the only option remaining is to use plain water. In hindsight it may have been better to buy a vac only unit and a separate powered mop (e.g. Dyson PencilWash), but a basic clean with water may have some benefit for in-between washes.
Purchased in at Roborock for $38.
Great cleaner. Leaves the floor spotless. Only a small quantity is needed.
Purchased in at Roborock for $39.99.
Using the floor cleaner provides a much better clean than without using it. Helps remove the tougher marks on our floorboards than running our roborock using just water.
Purchased in .
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Thank you for your honest feedback – and I'm sorry to hear about the white residue left on your dark floorboards. I completely understand your concern, and it's disappointing when a product doesn't perform as expected.
If you'd like to discuss this further or explore any troubleshooting options, please feel free to reach out to our support team at support-au@roborock.com. They can review your specific situation and offer guidance.
Thank you again for taking the time to share your experience – it helps us improve, and we genuinely appreciate it.