Segafredo Zanetti

Excellent fast service! – Enjoyed coffee beans for a long time. Ordered lovely red nespresso type coffee maker, make good coffee. However the milk frother - I cannot get it to warm up the milk. How does it work?

Gaggia Cardorna Prestige – I bought this machine and absolutely love it - I was indecisive about fully automatic or get a machine that you control the milk frothing and temperature. The sales guy was so patient and helpful - made me a coffee to try to see if I was happy with the temperature as I do like my coffee hot. I was impressed with his service and the fact if… Read more

anything needs repair/service I can take the machine to them and they will sort out. I ended up with the fully automatic and I am happy that I did - it was slightly dearer but for me it was worth it. Overall I am very excited and happy with this coffee machine. The price was great also. I had seen more expensive machines and I don't honestly believe paying more was going to be better on this occasion. I always opt for top of the range and I do believe I got that with this machine without spending unnecessary $$ and not getting any more benefits. It is a very easy machine to use. Would not hesitate in recommending Segafredo to purchase your next coffee machine. They are truly 10/10!!

Above and Beyond: the purchase and customer service – Segafredo Zanetti went above and beyond in matching the price and extras included when purchasing my Gaggia Classic Pro coffee machine, resulting in a fantastic deal for me. Their response was immediate and extremely helpful in every respect. I am so happy with my purchase. I was wanting a reasonably priced, authentic coffee machine that allows me… Read more

to control every aspect of coffee making and the Gaggia meets all my hopes and expectations. I had read many reviews and am happy that I have just purchased a quality product with a decent lifespan. Its smallish size is perfect for restricted spaces, it heats quickly and is easy to use. The inclusions are basic but comprise the necessities (three filters, tamper, measuring scoop) to get you started. I am looking forward to relearning how to texture the milk. Gaggia's instructions are fairly easy to follow, and the simplicity of the machine means you don't have too many components (buttons, dials etc) to sort out before you can make your first coffee. I am so pleased to be able to purchase an authentic Italian machine with quality coffee-making components at such a good price and Segafredo Zanetti made that possible. I thoroughly recommend both the machine and the company (and their beans!).

We have been buying coffee from Segafredo online for 12 months now. The coffee is fabulous, the ordering process simple and expedient and delivery is fast. The whole online buying experience is so simple - far easier than navigating busy supermarkets and retail stores. We strongly recommend Segafredo to anyone who loves good coffee.

Fantastic coffee , Excellent service. Ordering online is easy, delivery is always on time, and I get updates along the way. Couldn’t ask for better. Recommend No.33 Dark Espresso blend Yummy !

I used to like this brand and I'm a returning customer. I stopped using this brand for a while for the inconsistency of the roasting, hence flavour. This time round, I come to like this brand of coffee again and have enjoyed the current batch the way I used to enjoy.

What can I say. Well, this is an Italian made machine with Italian looks. When it works, it makes fantastic and consistent coffee. But like everything Italian, it IS going to breakdown a lot. I've owned an Alpha Romeo and the same thing. Lovely to look at, great when it works but it always breaks down. Buy this machine from Segafredo… Read more

directly and get a 20 year warranty for the machine. I purchased through K Bean Coffee and it was just a middle person that offered no service. Pointless.

If you live in Melbourne, add the Coburg address to your favourites in the satnav - you'll be driving there lot to drop off your defective machine. Mine was defective out of the box with the grinder broken. It was nice that you're given a 1kg bag of beans....I used them all trying to get the thing to work. Never got to taste them. Called K-Bean, although Paul never picks up and encourages a text instead, that aside, it's the usual "wow, this has never happened before". I wonder why it's worth having a warranty for things, because when they go the seller says "wow, this has never happened before". I must be the most unlucky person in the world.

The staff at Coburg are efficient, but very rigid. Don't expect any service other than the absolute minimum. It's done with a smile though.

I love this machine, but IT WILL BREAK DOWN REGULARLY and you WILL be travelling to Coburg every few months. The carafe is the main issue - it's poorly made, doesn't 'clip' into the slow and the thin plastic breaks. I had the pleasure of buying a new for $200 and that one is now defective after 3 months.

Vi auguro una buona giornata!

Never again ! – For 10 years we have had our coffee machine serviced at Segafredo, but never again. Told us that if our machine’s service was going to cost more than $300 they would let us know first. Picked it up today and cost $450. Could’ve bought a new one at that price.

Was good then. Not good now – Had great service on my Saeco coffee machine a little while back. Another problem surfaced after we got our machine back. Several phone calls were made with no result, it appears they don’t want to talk to me anymore. Not so great service

Fantastic coffee, buying online was easy and cheaper than supermarket. I practically leap out of bed at the thought of putting my coffee on! Highly recommend the shopping, purchasing and consumption of this most excellent coffee.

I use Segafredo for the purchase and maintenance of my coffee machine (now approaching 16000 shots delivered!!) and for their coffee beans. I have a box of Organica delivered to my home - it arrives within a few days of ordering. I recommend visiting their showroom / service centre or looking on-line

The beans were okay but didn’t taste like the Segafredo I remember from years ago. Maybe it’s just me, the coffee seemed a bit bland, but was drinkable. I’ll definitely use the beans.

I have dealt with Segafredo Zanetti for a few years for servicing of coffee machines and I have purchased machines from them. I’ve always found them to be prompt, efficient and very helpful. I would always go to them first

Took my Gaggia coffee machine in for service and software update. The staff were most helpful and great to deal with - even made us a coffee while we waited for the update to be done - the coffee was delicious and we ended up buying some beans to take home. Have since ordered more. There was no charge for the update and my machine is working great.

Great product. Great recommendations. Great service. Why bother going anywhere else.

Outstanding service, knew what we wanted and gave us exactly that, no crazy upselling or pressure.

Fast delivery of my coffee bean order, have been buying these beans for many years now and they are still a great flavour.

Great beans, good price, plus, when speaking with the staff, I discovered that Segafredo will service my coffee machine when I need it.

The staff was very helpful and very kind to us.

Coffee ordered on line and delivered in a few days

I have been a customer of Segafredo Zanetti for over a decade and can attest to the fact that their coffee beans are always of the highest quality and consistent in flavour. My favourites: Massino and Extra Mild.

We recently tasted this coffee when in Brisbane on holidays; we loved it so much that we hunted down the supplier. Ordered online, fast delivery - what's not to love!

I have been using Segafredo since 10 years The product is very good and the service from Brisbabe Segaftedo Zanetti is to be complimented Thank you Voytek Klasicki