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Uptown Liquor

Uptown Liquor

Uptown Liquor
3.8

14 reviews

Positive vs Negative
65%7%28%
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Customer Service
3.4
Brand Manager for Uptown Liquor? Claim your listing.
14 reviews
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Glenn M.
Glenn M.VIC
  Verified

Awful experience with Uptown Liquor. Ordered the Ballantine's 23 Year Old Scotch Whisky on 9 June 2026 express and received on 16 June 2026 in a damaged presentation box ($330 bottle). That was after a number of attempts of contact with no response and opening a case with paypal. After reporting back about the damaged box on 16 June 2026, Uptown… Read more

Liquor responded on 18 June 2026 advising that another bottle would be sent direct from the supplier. Asked for tracking information but nothing supplied nor received as at 9 July 2026. BUYER BEWARE.

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Miguel71
Miguel71NSW
  Verified

Great to deal with. Australia post lost my parcel and the team at Uptown Liquor had a replacement delivered the same day.

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Shabz65
Shabz65NSW
 

Fast delivery. big range of limited edition bottles. will be back

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RNadan90
RNadan90
  Verified

Excellent service, great prices, fast delivery, highly recommended. Will definitely return.

JayT1978
JayT1978NSW
  Verified

Big selection and best prices on all the collectable whisky and spirits. Shipping was very fast and packaging was bomb proof.

Shabir89
Shabir89NSW
  Verified

No issues. Thanks for organising same day pickup. Will use these guys again!

Sydneycollector
SydneycollectorNSW
  Verified

Fast and easy transaction. Great prices on hard to find whisky.

Paul
PaulNSW
  Verified

Delivered on time at the best price. There was a small issue with Australia Post but the team sorted it out quickly!

Daphne
Daphne
  Verified

I wish I saw these reviews before ordering. It took 2 weeks of emailing and sending an inquiry through their website site to receive a lackluster response. In the meantime I opened up a credit card dispute because it felt like a scam at that point. Finally got a tracking number and thank goodness the item was received the next day. All up it took… Read more

nearly 3 weeks to get to me, which is fine in this case but at least communicate with me that there's a delay. I will not order from them in the future and suggest others not to either.

jsk
jskNSW4 posts
 

Fast shipping and great prices. My bottle was over $5k and packaging was very secure.

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Jamie L.
Jamie L.
  Verified

I ordered 2 bottles of whiskey with this business, they didn't post the items for 2 weeks. I've been writing emails and sending messages on their website, no response what so ever. Now I have raise the dispute with my bank, hopefully I'll get my money back. Don't buy from they is my honest advice.

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Kevin F.
Kevin F.QLD4 posts
 

First time buyer with uptown. I was extremely pleased with the transaction, communication and delivery time. I purchased a very special bottle of Macallan and they had the best price around

Jeff
Jeff
  Verified

As has been mentioned by others, these guys are just abysmal. I envisage they won't be operating soon enough as clearly there's something amiss with this mob. No response to emails or even PayPal. Stay away from this merchant.

George D
George D61 posts
 

I have bought from thos seller as the website states fast Australia wide shipping but that is far from the truth . They take a week to dispatch and another week to deliver. I have ordered from the USA and got my order quicker . Dont bother shopping here as the customer service doesn't exist. They don't answer emails ever. Just another company that likes to splash their website with false promises

Extra Information

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