Best Home Security Products

I bought the lock a little over 2 years ago was brand new in box when installed and was dead from the start couldn’t get it to power up when I… Read more

connected Samsung I was basically told bad luck it’s out of warranty and I asked if there was any trouble shooting they could run me through and 4 days later still no response in short I would never buy this product and after the response from Samsung I will go out of my way to never buy another Samsung product, I tried to do this privately but all you get from Samsung is an external company that just responds with a bot and doesn’t assist with the problem poor poor company

Purchased this camera for trial against 2 other similar cameras, out performed all others definitely will be purchasing more

For the price these little cameras are hard to beat. The picture is clear, it has alot of features within the app in line with the more expensive… Read more

brands. It tracks people and animals without an issue. I now have multiple of these around my house. I only ever had an issue with one not connecting to bluetooth, but I bought it back to JB Hifi and it was replaced without question. Hard to beat for the price.

I am yet to experience what their customer service is like so unsure there, and unsure how long they will last, but at this price point I would be happy if I get 2 years out of it.

I rarely leave negative reviews, but my experience with this product and the support team has been so frustrating that I feel compelled to warn… Read more

others.

The Orion Grid Connect Smart Garage Door Controller worked well initially and I was quite happy with it. Unfortunately, after changing the password on my home Wi-Fi network, the device went offline and could not be reconnected.

I spent hours following the troubleshooting process. The device would always be discovered by the app, attempt to connect, and then fail.

What disappointed me most was the support. Rather than investigating the issue, I was repeatedly given generic troubleshooting steps that clearly did not apply to my situation. At one point I was told to contact my internet provider to split my 2.4GHz and 5GHz networks, despite the fact that I use Google WiFi and my ISP has no control over how my Wi-Fi network is configured. When I pointed out that the device had worked perfectly on the same network before the password change, and that all my other Grid Connect devices were still working, this was simply ignored.

The support experience felt like dealing with a script rather than someone actually trying to solve the problem.

I have now reached the point where I need to purchase a replacement garage door controller. It certainly won't be an Orion product. There are plenty of alternatives on the market, and based on my experience I would strongly recommend looking elsewhere.

Very disappointing. A product is only as good as the support behind it, and in this case both have let me down.

Great that we have this – Lucky Lock Fingerprint Smart IoT Lock Touch D1 is a reliable and sophisticated choice for those seeking a blend of convenience, security, and smart… Read more

home integration. Its ease of use and robust security features make it a worthwhile investment despite the higher price and the need for regular battery maintenance. It is good.

You are an AMAISING Company, honest and conscientious!!! On Inv. of 29th Jan, this year, you came to repair my garage door.... also, my belt was… Read more

cracked, I needed a new one. I called again on14th Sept. this year. This time your man 'Blake' came.... he took some photos & noticed a lot of dangling. A bolt had fallen out, I think I must have thrown away the bolt that wasn't screwed in properly..... and found on the floor......... again, your honestly came into play!!! your man (Blake) found the problem and it was rectified......NO CHARGE!! (you could have charged me for a Service Call at least, but you didn't) In today's world, I just can't believe I found someone so honest as you!!! We're soooo grateful to find a company like yours, honest and reliable.

The most unreliable camera system I have ever owned!!! Two cameras, one misses most of the action, the other one starts recording half way through the event. Do not waste your money!!! Show details

Not as useful as expected - until modified – I have been trying to love the system for a couple of years, but I mostly just recorded tree movements all day long. The trees are essential but… Read more

unfortunately sit beside both driveways and visible from the porch too. I tried turning the sensitivity right down, but then it wouldn't even show the cars coming or going - but still recorded every tree sway. Finally, I added short (~25mm) pieces of plastic pipe (electrical conduit) to the heat sensors and was then able to turn the sensitivity up to 100%. Now - very few tree recordings and cameras do get triggered by movements in the areas of interest to me - directly in front of the cameras. Worth doing - just a short length of conduit (I painted mine flat-black to avoid glare up into the lens nearby) and a tiny smidge of clear sealant to hold them on).

DISHONEST CONS !!!! I have two RING CAMERAS DOOR BELLS that… I have two RING CAMERAS DOOR BELLS that have been using WIFI, and I paid a lot of money… Read more

for the products. The gate doorbell was wired for the battery to last, the Chinese next door have hacked into the RING system via WIFI, and I was missing notifications and the camera was playing up with red, green photos. I sent RING in the US over 40 photos, 15 emails and over 35 calls to the call centre. NO one has helped and all the staff in the USA and Philippines have been covering up NOT replying to a single formal complaint. They ONLY want to talk over the phone to conceal the case, as this company are so deceptive misleading cons. They lie over the phone, the staff cover up, the staff are NOT trained, and these frauds have not kept unto date with the hacking world. I have called so many times and no one has acknowledged the complants and told me why the cameras were showing red and green footage, non of these cons want to take any liability and accountability. It is disappointing a company like RING rob the public, lie and cheat the consumers. One of the worst security devices companies as they have NO security at all, NIL as all the QR codes are on the back of the products and can be opened and scanned by anyone, once they are installed outside your gate/front door. These cons do not take any feedback either. Disgraceful company there products are NOT FIT FOR PURPOSE from month 2 -3 after buying this crap I was having issues as the Chinese next door wnet to town as these cameras don't offer any real security and all data breaches are ignored by this arrogant company. There is NO support for RING in Australia, ALL calls go the the Philippines ( cheep Labour), and this call center is 1/10, unskilled and untrained staff. The staff and senior managers in the USA lie, cover up and do not reply to any complaints asking ONLY to talk over the phone from the USA to Australia, what a joke is this ?????? I paid for two Ring door cameras and a chime that was over $800.00 and installation cost of $300.00 !!!! robbing the public, record all calls with any RING staff as they lie 95% and con the consumers.

We bought an Orion system as it is marketed as 'easy to install' and targetted at the DIY population. We'd set aside a good part of the day to… Read more

install it but at the end of the day were packing it back into the back for return to Bunnings. This system is unnecessarily complicated and NOT easy to install; from the get-go nothing appeared as described in the instructions. Displays did not show what was in the booklet and one switch could not be moved for love or money. Eventually, we called their helpline and spoke to gentleman overseas who was difficult to understand but he persevered and so did he...but to no avail; again displays he asked us to access simply didn't show on the control screen. Multiple restarts got the screen up and the call ended in relief for all and we proceeded with the installation after losing an hour just connecting to 'Grid Connect' and getting the keypad operating. Then we attempted to mount the alarm itself...and this is where we lost our minds...as it was being mounted it went off, many times even though it wasn't connected to the power. We assumed the battery was malfunctioning .Each event meant unscrewing it and ensuring the internal switch was off but because it's on the underside you have to turn the switch on again before installing and of course three quarters the way through installing again, it would go off. I rang a friend who's an electrician for help and advised to return it as they had software problems. But we persevered and tried several more times to install it and not trip the alarm. A full day wasted on a poor product, difficult to install, poor preparation instructions. We would not recommend this to anyone. The two fobs provided with the kit also couldn't be paired to the system.

An IP66 camera which isn't IP66 out of the box – Surprised the cameras do not come with waterproof caps for RJ45 and Reset pigtails. It's like a house without the roof included. RJ45 caps cost extra. Nothing available for Reset. Show details

No false alarms – I have never had a false alarm. simple to install. good features like battery back up, three ways of getting notifications, APP or remote activation,… Read more

Door not closed Waring, Works every time i test PIR sensors and door alarms. great price. two years of use no issues

I purchased 3 app cam sx with solar panel, one solar panel failed and 3 cameras failed with the charge port coming loose inside so can't charge, 2… Read more

have been replaced under warranty after first 16 months I won't bother with third...lasted about 2.5 years never buy again, plenty of other better built units around

I can't thank Adam and his team enough!!! Their workmanship and service were outstanding from start to finish. Truly professional, reliable and a pleasure to deal with!!!!

Just installed my last camera, down by the main gate a good 60m from the front, system pick up no problem and works really well Show details

I spent $2536 Eufy does not work if there are structures between the base and the camera Eufy doesn't work if the unit is in the house, so I have it… Read more

sitting outside & cameras in view Even on a subscription you only get 18 SECONDS max of footage. useless!! Try call someone for a chat? what a joke. every time a camera goes flat, you have to unload it and reload it and atm, i have a camera that I can't even re-add, and can't get any sense out of the online chat room, PAINFUL I DON'T recommend this to anyone who actually wants it for security reasons Its only good to monitor your pets at home

Right from the start this locks internals looked cheap a plastic cog operating the whole mechanism which failed after a month or so this lock had… Read more

been nothing short of a headache with continual connectivity issues not sure how it won awards would not recommend this to anyone.

Credit where credit is due, the cameras work perfectly, super easy to connect and install but thats about where the positives end. The app is… Read more

terrible, very rarely opens straight away. After a few attempts it might work or just stop working altogether. Events recorded hardly open straight away, sometimes never, with the intention of security cameras thats pretty poor. The door bell takes so long to open whoever rang it is normally gone by the time it decides to work. Motion settings are useless, I've changed to the lowest setting and they have been on human only the entire time and still just constantly go off with Motion detected, almost never anything there. Turning off notifications for individual cameras is impossible. I use homebase2 but might get homebase3 if that will fix these problems but I doubt it. I have a door bell aswell.

Pretty good camera for the price. The pan, tilt and zoom cones in handy. With 2 way audio it is perfect for what I need. Show details

Worst product ever – Worst product ever. Goes on and on saying tampered. Difficult to set up. Don’t buy this crap Show details

Better than expected – Better than expected. Got this as a gift and don't think from Jaycar but was told it cost less than $100. Works very well. Decent capture… Read more

range/width. Easy to use. Handles the weather and dried out ok (few days) after I didn't close it properly and condensation got in. Haven't used video but takes good pics day and night and I'm not even using highest settings. Not perfect but for around $100 highly recommend.

Outstanding customer support – Excellent system with very good and clear videos. Very good features and does a fantastic job. Very clear night vision options. What really sets them… Read more

above the competition is their customer support. I'm always happy when a company calls you back when they say that they would. When the technician is also knowledgeable and has good people skills, that's a huge bonus.

Steve did an exceptional job installing my Aqara U100 Smart Lock. He was punctual, professional, and demonstrated a high level of technical… Read more

expertise. He ensured the lock was perfectly aligned and that the software integration was working flawlessly before finishing. It’s rare to find such attention to detail. Highly recommended for any smart home installation

Great little camera for the money – Great little camera especially if purchased on sale. No pan or tilt but I have it aimed at my driveway 100% of the time which is what I want. It… Read more

sits inside my front lounge room window. Not great night vision unless you also have an outside light, which I do.

Reliable & works great! – I have been using Chuango alarm systems for the last 5 years. I never had any issue with them. Reliable & works great. Easy set up. There are heaps of videos available online on the set up & usage. Show details

If I could give less than one star I would! Disgusting customer service. Ask the same questions time and time after time. You provide info time after… Read more

time after time. REPEAT. You get absolutely nowhere! ALL four cameras now gone in the bin. Will recommend to anyone and everyone never to use these cameras.

USELESS, Bought this useless camera 2yrs ago. I tried setting it up my for over a yr with no progress. I requested a manual on numerous occasions, … Read more

kept receiving a link for the "Quick Start Guide" which was already in the box. Emailed again requesting the manual but received a link to "contacts@allusermanuals", this link WILL download the manual BUT IT COSTS money. Camera $468 + electrician $300 to hardwire it + eufy Video Doorbell Chime 2:- TOTAL:- for a useless piece of CRAP. DON'T BUY!!!! So frustrated. HATE IT!!!

1 Star – Avoid This Company EKO’s customer support is appalling. My camera became locked to a previous account. I provided all details and proof of… Read more

purchase, yet EKO refused to manually unbind it and repeatedly told me to “contact the retailer” instead.

Weeks of delays, no returned calls, copy-paste responses, and no resolution.

The product is now unusable due entirely to EKO’s backend system — and they will not take responsibility.

One of the worst service experiences I’ve had. Avoid at all costs.

I upgraded from older Ring Floodlight Cams to the latest 4K models (Ring Floodlight Camera Pro 2nd Gen) and had them installed by an electrician ~6… Read more

months ago. This is a living review and will be updated as my experience with the product changes.

The good stuff:

The Ring 4K Floodlight Cams are excellent overall, with a major jump in image quality and clarity compared to the older models. Detail and fidelity are fantastic - I can see things clearly from right across the yard. The floodlights are also noticeably brighter than the older units.

Microphone quality is strong and sound comes through very clearly in the app. This is a very clear upgrade from my previous models, which often had crackly audio, even when it wasn't windy.

Wi-Fi connectivity speed has improved somewhat compared to my previous setup (same local network), since the new cameras support the 5Ghz Wi-Fi band, while my previous Ring units only supported 2.4Ghz.

The Ring app is great, and continues to be one of the best things about being in the Ring ecosystem. It's easy to use, enables many different security configurations and notifications are quick.

Important to know:

Ring products demand an ongoing subscription cost to unlock all their features. Make sure you do your research before purchasing. Personally, I'm more than happy to pay the cost for the peace of mind, and my experience with Ring products has been positive throughout the years.

Some people are complaining about bad connectivity here, but I'd posit that more often than not, that's caused by a weak local Wi-Fi network rather than a fault of the cameras. Since these are outdoor cameras, you’ll need sufficiently strong Wi-Fi to penetrate exterior walls, particularly when the cameras are positioned far from the router or access point.

"Easy to set up and use" I bought 4 of these (3rd gen, now renamed the "Outdoor Camera") to use at my parents' house. I don't have experience with… Read more

other similar products but I am a bit surprised by the negative reviews here. I found it easy to set up with the app and in my opinion it mostly has a "just right" feature set. Specifically, it waits to detect motion and then captures a minute of video and sends you an alert. You can also go to the app or website and view the camera live. You can set it to take a photo every few minutes or hour. You can also turn on a "siren" (which is a bit of a joke, it's not very loud) and talk through the camera.

In our case, this is perfect. I don't want constant video feed, I just need to know if something happens. I want to keep bandwidth usage down because this might end up being on a mobile broadband with somewhat limited data. So the way these work seems perfect to me.

A lot of reviews complain about the subscription. I guess I'm not sure how anyone could not know about that, but yes, it's an ongoing monthly or yearly fee. I'm still on the trial but will just sign up for the $150/year plan. Like anything, factor it in before making a purchasing decision. I decided the convenience was worth the cost, ymmv.

Some reviewers complain about motion detection - the settings are quite adjustable here, you can tell it where in the field of view to check for motion, and whether it looks only for a person, person or vehicle, or any movement. There's also a sensitivity setting. The only one I've had to adjust so far is the doorbell, which is not the item in this review anyway. There's a slight delay before the captured video starts but I think it's still effective.

The cameras can only record over the Internet, which is fine with me, I don't think I want to muck around with SD cards.

Initially I thought it wasn't possible to just disable and re-enable all cameras easily i.e. single click. It turns out that it is, but you have to specifically turn on "Modes" in the app. I'm not sure why this isn't on by default, but anyway, the feature is there and it works great once you figure it out.

Right now a 4-pack of these is $249 or $62.50 each, so even after you factor in the subscription, this seems like pretty good value to me, without having to muck about with cables, SD cards or a local server or whatever.

[Update] However, one caution, which is that Ring is kind of a sh***y company to deal with. After buying a bunch of things from them over the last few months, they just cancelled an order with no explanation. When I called, I got told things like there was a problem with my payment method - never mind that the exact same payment method was perfectly fine for them a few weeks earlier. I get the impression their support don't really have a clue and are just feeding me a generic line about "problem with the payment method." Ordered again with a different payment method - cancelled again. Same line from Ring support. It's just really weird and annoying, so at this point I'd have to say look into other brands, maybe Reolink, who have a better selection and more advanced cameras anyway.