Best Rewards & Loyalty Programs

very professional website, easy to navigate, and plenty of options re Surveys to complete.

Jovy was exceptionally helpful, pleasant and knowledgeable. Solved my problem without hesitation

The App is NOT clear - its cluttered with logos and sales pitches, basic functionality is lost in meaningless twaddle and promos. There is virtually… Read more

no point uploading Receipts - How can 12 receipts (all with "partner retailers" all less than week old be flagged as "no Purchase found" then require logging a "request for help" and a manual input of the store ID number (what ever that is). Pointless - and I can't believe positive review are real.

Not as good in the past few years, less restaurants and I hate being directed to buy a voucher from Entice to get a 14% discount instead of using direct with the restaurant. I have bought the book for 20+ years but never again.

Thieves! Cancelled my subscription 18months ago and they keep deducting money every month. I cancelled my card with the bank but they have still managed to get new card details.

Since being sold to “Finder” I spend more time chasing up rewards that rewards I have received. Either shows in my account as 0 or doesn’t show up at all. Very over it!

No stars where possible. Can A consumer watchdog look into this company? This is A disgusting way to make renters pay with such high fees and the… Read more

rewards are nothing your not already getting with electricity and super accounts! Need A financial watchdog to shut these guys down.

Good Site – Great site to save money when shopping online. They just list lots of active deals / coupon codes etc so it helps to check them out if you're about to buy something online in Aus.

Twice I have been signed up to this club without my consent. They used my prescription information to send a "congratulations for joining" letter and card in the mail.

Don’t bother signing with IHG rewards. What reception staff say or to the point not say affects if you earn points. Effectively, you have to only… Read more

book directly to earn points. Third party bookings don’t qualify. The rules for their program really don’t cater for people to want to stay with their program. Avoid bothering to sign up.

The rewards scheme is average, I may be more partial to increasing the overall rating if their app wasn’t as horrible as it is. I struggle to see… Read more

what they actually do when updates are released as it’s slow, laggy and overall horrendous, yet they haven’t improved it at all since it was an app. If I were Myer and paying an IT company to manage the app, I’d be embarrassed that I spent the money and had this app as a result, also the IT company is most likely a room in the middle of nowhere filled with injured donkies, that’s the ONLY explanation.

I would give it less stars if I could. I cant log into the app. I tried to reset password but it's not sending the link to my email address which… Read more

I've had for over 30 years. Tried the AI chat but went around in circles and some of my card number has worn off so cant enter it to speak to a human. Next went to the 1300 number waited 15 minutes when it was answered but no one spoke and after about a minute they hung up. There is no email address to contact them. I think this is somebodies idea of a sick joke. From where where I sit Woolworth's help on the app is a shining example of what not to do.

Easy to use. Great instant cash back savings on purchases at many stores one otherwise would not get a discount. Will defintely use from now on.

I used the chat service regarding missing Flybuys bonus points. First, the initial agent asked me to provide a screenshot as evidence. After that, I… Read more

was told to wait two more days as the points would be added. However, the promotion terms clearly stated that the bonus period had already ended, so when I tried to reply to this point, the chat was suddenly closed. It seems I wasn’t even given 30 seconds to respond.

I then opened a new chat and spoke with another agent. This time I was told that there was no purchase record on my account. While I was preparing the screenshots, the chat was disconnected again. Once again, I was not given even 30 seconds. If there is no purchase record at all, then what exactly did the first agent investigate?

I opened yet another chat, but after repeating the same questions, I was told that the purchase history in my Flybuys account is not sufficient proof. I was instructed instead to attach the receipt and include the entire chat transcript when submitting another enquiry.

I was again asked which promotion the bonus was for, and once more requested to provide screenshots. I have had trust issues with Flybuys before, as similar problems have occurred in the past, so I did save screenshots this time. However, I do not normally keep such records. As for receipts, I do not keep everyday shopping receipts for over a month when they are not needed for returns or tax purposes. Without a receipt, it seems the customer is simply left with no resolution.

Overall, it felt like everything was being pushed back onto the customer. I was treated as if I was not being truthful, and the chat was repeatedly cut off without warning, with the explanation that “there are many people waiting.” However, at the same time, I was left waiting more than 10 minutes while they were “investigating.” Even when I typed “please wait” before the chat ended, it was still disconnected.

The issue was never resolved. I am truly shocked by this experience. It was an unbelievable level of customer service—easily one of the worst I have ever experienced. It does not even deserve one star.

Received a $100 card as a gift. I tried to pay the bill using the card at my local Thai restaurant following the instructions on the Restaurant… Read more

Choice website and the transaction was declined. On their website they say "We have made it easier then ever to use your Restaurant Choice gift card. With unlimited choices around Australia pick any restaurant and enjoy a well deserved treat." The choices are actually limited and to make it worse, they don't actually have any information outlining where it is accepted. It really is a gamble if the restaurant will accept it or not.

Absolute rip off. Rejects on tap payment. Wasn’t able to use on any purchase. Called service desk- poor advice. Fixed nothing. Asked for refund. Nothing. Card has now expired- refer to terms and conditions. $50 wasted. Use a reputable card for gifts.

Easy to gift to Australia as I live in New Zealand.

Bought a movie ticket on Telstra Plus and never received it. The vendor was Choovie Group, a company who have no customer phone contact and never… Read more

respond to emails. Telstra refuse to take responsibility for allowing vendors on their platform to steal money from their customers. Effectively this makes Telstra Plus complicit in potential fraud. Reported to Fair Trading with no resolution.

Useless insurance scheme. Utterly cheating waiting too long after back repair and no updates and information, shame on to good guys to depend this utterly flop insurance.

I am not a sweet tooth but whenever I needed to sweeten anything used maple syrup. For health reasons I decided to try honey for healing. I bought… Read more

Jarrah honey from a small family owned company in W.A. called Forest fresh. Product arrived quickly & in glass jars and tastes amazing. It is not cheap but well worth the money. In the future I hope to try some of their other products. I highly recommend this company & it's great to be able to get a high quality product produced in Australia.

Emirates Skywards Membership and travelling with Emirates is a must if you are venturing OS The service provided in the air and on the ground is… Read more

second to none. Could cost more but worth every additional cent spent and when you have travelled with Emirates you will find difficulty in going back to the others.

I travel every week and I will say that Cairns Qantas Lounge is the worst. The food is slop and it looks like it’s 5 days old and the lounge it self… Read more

needs all the furniture removed as you feel like you would catch something. Nasty. That lounge is the worse I’ve seen in 4 different countries. Who ever is running that place needs a good kick in the ass.

Backpacker-Level Service Masked as "Luxury": A Complete Scam for Frequent Travellers Do not waste your hard-earned money on Accor Plus or the ALL… Read more

(Accor Live Limitless) ecosystem. What is marketed in slick brochures as an elite, premium membership is, in reality, a frustrating, cheap program plagued by dysfunctional tech, clueless hotel staff, and non-existent customer service.

Across online communities and member reviews, the consensus is glaring: phantom room discounts, phantom "Stay Plus" free-night availability buried under heavy blackouts, and support desks that vanish the second an issue arises. Having poured significant money and time into this scheme, my personal experience confirms that it is one of the worst loyalty programs in the hospitality industry.

Bait-and-Switch Pricing on the App The Accor app is fundamentally broken and actively misleads consumers. You search for rooms, see an advertised "discounted member rate," complete the checkout process, and then get hit with a completely different, higher charge on your statement. When you bring this up at check-in or check-out, the front desk simply shrugs and insists their system cannot adjust rates booked online. Raising the issue with Accor Plus Member Care is like yelling into a void: you are met with rude, dismissive representatives who refuse to take billing errors seriously, offer zero compensation, and leave you financially out-of-pocket for their own IT failures.

Untrained, Bare-Bones Front Desk Staff For a hospitality group that claims to operate 5-star properties, their staffing model feels stripped down to keep costs at rock bottom. Time after time, front desk staff—frequently student hires or temp workers who have received zero corporate training—have no idea what Accor Plus even is, let alone what benefits members are entitled to. Instead of arriving to a seamless, welcoming check-in, you have to spend 15 minutes pulling up terms and conditions on your phone to literally train the staff on their own program's perks just to receive your basic entitlements.

The 60-Night Platinum "Upgrade" Deception Nothing illustrates the contempt Accor has for its most loyal customers quite like reaching Platinum status. Earning Platinum requires grinding through 60 nights or spending thousands of dollars. As a "reward," the program promises 2 Suite Night Upgrades. The reality? When you actually try to redeem these supposed upgrade rewards, you are told you still have to pay an extra cash co-pay out of pocket. To demand payment for an earned milestone benefit after staying 60 nights in their properties is an absolute slap in the face.

Devalued Tiers and Zero Exclusivity

It makes total sense why Accor Gold status is tossed around like free candy by credit card partnerships and basic club memberships: the tiers carry no genuine value because the service delivered at the property level is worthless. Accor hides behind glossy marketing, but behind the facade is a bottom-tier service model masquerading as luxury. If you value your sanity, your wallet, and respectful customer care, stay far away from Accor Plus. Choose hotel chains that actually respect loyal travellers and back up their advertised perks with competent service.

Similar to others, the app and program have had a serious downgrade. They have rolled out an update which has bricked my account, meaning I’m unable… Read more

to sync data/accumulate points and have to pay for my watch instead due total fault of their own. I have sent 3 emails following up with only one receiving a copy paste response.

The concept is great, but the lack of support and disadvantage due to a poor update has left me bitter and will probably look elsewhere for my insurance. Frustrating!

We recently used My241 Rewards to book a cruise on Cunard Queen Anne from Southampton to Southampton 14 days taking in Scandinavia. In June 25 Cunard… Read more

had an offer which included balcony cabin, drinks package and wifi all included. I sent this deal to My241 and asked if they could price match the offer. They definately did! We were thrilled. However we should have looked closer as it did not include the drinks and wifi that we were after, which we asked them to price match the deal. It wasnt until we were onboard that we were made aware of this. We contacted the company straight away who were extremly unhelpful, basically just stating we got you a better price! Well sorry that didnt include what we wanted and I have the emails to back it up. They offered no compensation not even an apology! We had to payout $5k to the cruise line for the wifi and drinks package so they didnt even match the cruise price in the end. Be very wary of this company! We are very unhappy customers.

Missing 1,500 Velocity Bonus Points and Difficult Follow-Up I linked my Velocity Frequent Flyer account to DiDi under a promotion offering 1,500… Read more

bonus Velocity Points, but the bonus has still not been credited. I have tried following this up through the available support channels, but so far I have not received a clear explanation or timeframe for when the points will appear. One of the DiDi email channels I contacted also turned out to be no longer monitored, which made the process more frustrating. I’m disappointed that a relatively simple partner-promotion issue has required this much follow-up. I would have expected clearer communication and an easier way to track missing promotional points. This still shows your dissatisfaction, but it sounds much more like a genuine first-person review and less like a demand or formal complaint. That should have a better chance of passing moderation.

EFTPOS gift card absolutely scam. Does not work anywhere , activated it and tried multiple stores. Do not purchase waste of time.

It's impossible to book a FF reward flight through the ap or website. We always have to phone Qantas to book a reward flight. I feel sorry for… Read more

their reservations staff who are obviously overloaded. I tried to book a reward plus flight and reservations said it had to be booked on line even though it wasn't possible to book on the ap or through the website. I waited 47minites with Qantas to speak to a supervisor to be cut off. I go to NZ every few months and have the same issue everytime . Funny the ap works perfectly if you are paying for your flight. Can't help wonder if this is on purpose to make you give up and pay.

Card is continually being declined everywhere, and the experience with customer service is atrocious.

I have (had) been a customer since the UnoCart days, using ReceiptJar app for over 6 years. Logged in today to find account has been suspended due to… Read more

inactivity for longer than 30 days. Received no email notification of account suspension (so who knows when it was suspended) AND ReceiptJar continued to benefit from my receipt data as I continued to forward receipts via email. I have lost all accumulated points and level - ReceiptJar’s HelpDesk’s solution is to re-join with a different email account. No, thank you. Considering lodging a complaint with ACCC regarding mishandling of consumer data, and inadequate notice given of account suspension.