100 reviews
I have had a fantastic experience buying from Above the Collar.Their pricing is very competitive and often have great discounts on selected lines. I also love how free products are offered with purchases, often of the same brand. So, I actually use the free samples when I travel. My favourite brands are EVO and MenU. Shipping is fast, usually arriving in a day or two. Highly recommended!
Above the collar is my favourite online store for mens skincare . Go here for the quality ,fair prices and the top caring service that Above The Collar delivers. Definetely a 10/10 from me. Thank You.
Ordered a product on a Wednesday morning, emailed on Friday asking when the product will be shipped; got a generic email stating that the item was in back order and should be ready to be shipped on (insert the same day), so I asked if it should be shipped by the Monday? No reply. I’ve then emailed on the Monday, no reply. Not impressed by their… Read more
‘shipped next day’ policy or their lack of transparency in regards to what’s happening. My next step if I hear nothing back by today I’ll be requesting a refund.
Update: Trying to submit a return form for a refund, as they have asked on their FAQ, and I got a ‘failed to submit’ warning.
Reviews with attachments
I’ve ordered from Above the collar multiple times now, and every experience has been outstanding. What really sets them apart is their customer service — it’s incredibly fast, friendly, and genuinely helpful. Any question I’ve had has been answered quickly and professionally, which makes shopping with them feel easy and stress-free. Their range… Read more
of grooming products is seriously impressive. No matter what you’re looking for — skincare, haircare, beard products, or premium fragrances — they have something to suit everyone’s needs. It’s clear they carefully curate their collection, and I love that I can always discover something new or restock my favourites in one place.
As someone who loves fragrance, their website is an absolute dream. The selection is extensive, the products are authentic, and everything arrives exactly as described. You can shop with total confidence knowing you’re getting the real deal.
What I appreciate most is that every time I visit their site, I find something I genuinely love. Whether it’s a new scent to try or a grooming essential, they consistently deliver quality and value.
Highly recommend Above the collar to anyone serious about grooming and fragrance — they’ve definitely earned a loyal customer in me.
When you hear “one stop shop” you don’t think that it actually exists but here at above the colour it literally is your one stop shop for all your grooming needs. Not only do they have an extensive range of grooming goods but they have top-quality products and exceptional “grade A” service. I’ve been using Above The Collar for many years and will continue to do so.
Perfume samples come fast, well packaged and quality containers/sprayers. I’ve tried cheaper alternatives and regretted instantly. They also have an epic range of sample perfumes which I prefer as I can carry in my suit jacket for every day use.
Great range of products, especially decants of designer and niche fragrances. Recently bought the fragrance advent calendar which was an awesome gift Show details
Latest follow-ups
My new 'go to' for mo wax. Great communication. Ultra-fast picking and packing. Above the Collar's special for American Crew, my preferred brand of moustache wax, popped up in a Google search. Checked out the reviews and they seemed dinky-di – so… Read more
ordered two.
At the end of the online transaction the order and payment confirmation window indicated that everything had processed correctly. A formal Order Confirmation was emailed.
The 'order packed' with a tracking number was emailed the next day. Later in the day I received an email '…your order is on the move!' The next email was '…processed, in transit, etc.'
So, ordered on Wednesday…packaged and posted Thursday…delivered and at my local PO for pickup only 1 working day later, Monday am – regular mail, FREE POSTAGE!
This is how to do business online if you want a successful online business. Well done guys! I'll be back.
Follow-up · Follow-up questions readers have asked about your review: Did the wax last well? It's my preferred brand now due to lasting and holding through the day, and ease of application. It stands up to nose-blowing and heavy perspiration in hot weather. It's very smooth, completely lacking the grittiness of other products, so it makes styling easy. What… Read more
Positive reviews
Best Mens Grooming Site Online - they have you covered for all of your grooming needs and all the best and trusted brands. Order online with confidence with quick delivery and lots of Sales and Promotions to enjoy. I have been shopping with ATC for years. Highly Recommended A+++
Love above the collar ! Always quick delivery, and never had an issue with the service or finding anything I need ! Easy to use the site and love the little gifts that sometimes join your purchase . 13/10 Show details
I've bought a few brands blind like Brickell from these guys and it's always worked out well. So I trust their recommendations. Prompt delivery, well packaged and sometimes you get some good freebies too. Just wish they had larger size American crew shampoos! Show details
Negative reviews
Took 3 weeks to even send out a tracking number, had to ring and ask about he order, was still sitting in there factory. Was promised an upgrade on postage and a small refund, had neither and still waiting for my package
Find out how Above the Collar compares to other Beauty Product Retailers
Know better, choose better.
The website information below is absolute nonsense. They don't bother to contact you at all if there is a delay. I ordered on Saturday and paid for Express Post. It's now Wednesday, and my tracking number isn't event being recognised by Australia Post. No one has bothered to contact me about a delay. General Dispatch Information: All orders are… Read more
usually dispatched within 24 Hours of Payment (excluding Saturdays, Sundays and public holidays). If an order needs more than 1 business day handling we will contact you ASAP
The purpose of this review is to demonstrate the "Gentleman's Agreedment" is not true. Refunding my express post fee doesn't help me.
Avoid Men’s fragrance Advent Calendar – Advent calendar men’s fragrance sets - outrageously wasteful packaging - at least one quarter of the tiny 1.5ml samples leaked and were empty when their box was opened. I can’t help but wonder if the product owners realize their products are being repackaged (badly) and sold in individual 1.5ml samples Customer service attempted to be helpful… Read more
when the product first arrived and I was beyond disappointed with it. But their email system had a glitch and I couldn’t receive any return process emails. Overall will never return as a customer.
Recent reviews
I’ve purchased from ATC many times, and while it's primarily marketed as a men's grooming destination, it is actually a fantastic resource for women too. I’ve found a variety of products here that other retailers simply don’t stock and it's my go to Carpe supplier. Don't let the 'men's grooming' label fool you—if you're looking for quality… Read more
products and exceptional service in Australia I highly recommend. Every order has arrived quickly and perfectly packaged. One of my favourite parts about shopping here is the free samples included in every box; it’s such a thoughtful touch that has introduced me to several new products and I've shared some of these samples with my brother and a friend who are now regular ATC customers.
I Have been using ATCfor over a year now no issues or complaints , I can find almost anything for my grooming needs, only advice please add more Lumins products.
I have used Above the Collar a few times now, and overall, the customer experience has been very good. Most recently, I had some issues with out of stock items that were available to order, and I was promptly contacted to inform me and give me options for refund or delayed delivery, and when I reached out to flag the fact that the delayed delivery… Read more
was causing me issues, they found an alternative solution that showed great customer-first approach and a real attention to my specific needs. I would happily shop with them again. They do carry good brands that are part of my repertoire of body/hair care products and I don’t see the need to go elsewhere to get what I need.
I have been buying shaving and hair care products from Above the Collar for quite some time now. The products have always arrived in first class condition thanks to being very well packaged for the post. The products they sell are always genuine and of excellent quality. I will happily continue to buy shaving and hair care products from them for the foreseeable future. Also, their customer service is also first class. Show details
I had such a positive experience with Above the Collar — everything from browsing the site to receiving my order was seamless. Their customer service is outstanding; they were friendly, knowledgeable and quick to respond to my questions. Delivery was really fast, much quicker than I expected, which was a huge plus. The products themselves are… Read more
fantastic quality — exactly as described and really well made.
Overall I’m extremely happy with my purchase and would highly recommend Above the Collar to anyone looking for quality products and great service. Will definitely shop here again!
Awesome prices and a great selection of products. Always offering some free samples as well which is a great way to try new products. Been using ATC for a few years now and definitely staying loyal.
Online store is very easy to navigate and has a great range of products. There are often options to save more purchasing in bulk and delivery is always quick and reliable. Show details
Find out how Above the Collar compares to other Beauty Product Retailers
Know better, choose better.
Fantastic brand for men’s products. The best prices, regularly throw in free gifts, great shipping policy and fast order turnaround. Always good value for money and will be making another order again soon.
I’ve been buying my American Crew products from Above the Collar for a while now and they’ve been great every time. Good range, fair prices, and everything turns up exactly as expected. The site’s easy to use and doesn’t feel cluttered, which I appreciate. Delivery’s been quick and reliable, and I’ve ended up picking up a few other men’s basics along the way. It’s an easy go-to for stuff I use regularly.
Above the Collar are excellent. Most orders come with a free extra sample or lollipop even for small orders. The sevice is exceptional and the products sold are top quality.
Ivy, ATC Customer Service kindly went over-and-above to assist with a Christmas order shortfall. On Christmas Day, I ordered an item with limited numbers. Ivy advised me that this item had been depleted. She then went out of her way to offer me several other options. I am more than grateful for her thoughtfulness and help. My parcel came in less than two days after we had organised an exchange item. Show details
Amazing customer service. Nowadays it’s rare, so it’s really appreciated. Fast and prompt responses. Empathetic and problem solving! While the products they offer are qualitative as well. No disappointment which everything I received. 5 stars overall and I’m usually extremely hard to satisfy… thanks everyone! Happy new year Show details
I order from ATC ALL THE TIME! I have to say, without a doubt they are the absolute best website to order ANYTHING for the guys in your life (or us girls) when it comes to self care! The range alone is just brilliant! The products are amazing, luxurious, prices are fantastic and their gift packs are so well put together! However for me, the best… Read more
of the best HAS to be their ADVENT CALENDAR!!!!! OMG guys, if you want to spoil your loved one this year for Christmas, get one for every late teen, early 20s guy you know or any age really, who loves looking after themselves! So worth it, each day is something gorgeously wrapped and luxurious ready to use, wear or apply somewhere smelling lovely! The customer service team are second to none and Luki himself is always contactable and on hand if you want to chat with him! Great business, great people and fabulous products!
Back in November 2023 I was googling around for some products and randomly ATC was in the search results. I had never heard of ATC before, but damn, I was totally blown away; fast, agile, nimble, huge range of products, exceptional pricing, on top of that, many, many sales and promotions. Do I recommend or buy repeatedly from ATC you ask? I… Read more
don't even bother looking elsewhere, ATC has been my go-to ever since!!
ATC has always been an absolute pleasure to deal with, exceptional customer service, and go above and beyond the call of duty.
Oh, I almost forgot, free delivery on orders over $60 too!!
Above the Collar is my go-to for grooming products. Great range, fast delivery, and everything always arrives well-packed. Super easy to shop with and always reliable! The website is easy to navigate, checkout is smooth, and my orders always arrive quickly and well-packaged. Their brand pages are also outstanding, and they make it super easy to browse their catalogue.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.