545 reviews
We had a great experience working with Christie and Sandra at Convey Online throughout the sale of our property. They were friendly, knowledgeable and always happy to explain everything in plain English, making the process easy to understand. They kept us informed every step of the way and handled settlement, exchange and the flow of funds… Read more
seamlessly. We'd happily recommend them to anyone looking for a professional and reliable conveyancing team. Thank you!
I've used Conveyonline for both buying and selling within in the last few years and they have been brilliant. Their communication is always prompt, they take care of all the legal details without any fuss. Both settlements went off without a hitch. I will use them again and wouldn't hesitate to recommend them to anyone.
Reviews with attachments
This is my second time to use their service. As always, a no nonsense conveyance service. I finally sold my unit. Excellent work from Christie and her staff.
Conveyonline team provided great support for on the recent purchase of our home. Christie and her team gave good advice, helped us to track down important documents and made the whole process feel effortless. Our settlement went through on-time and without any complications thanks to the great management of the Convey online team. Great value for money, great customer service, highly recommend.
The best !!!! – Christie and the team at conveyonline made the process of buying our first home seamless with little stress. Their communication and ability to keep me informed was exceptional and well timed. Any time I had to call to ask a question I got in depth responses and strong well planed advice. With the negotiation getting really stressful I was so… Read more
happy that Chrisite jumped in to field some of the calls and get involved in the contract early to make settlement a breeze. We were stressed with settlement occurring the week before christmas but Christie pulled all the reins in and took flawless and professional control. We are now in our lovely big new family home and everyone is stoked!! Huge thanks to Chrisite and Sandra, what a brilliant team !!!!
Very professional and timely service! – Professional and knowledgeable team, that will answer your questions clearly and in a timely manner. Good service for a reasonable cost.
best process I have ever expereienced – An affectless sale very straight forward and well organized. I am certain I would recommend Conveyonline because of the ease of the process.
Latest follow-ups
The Best! Very patient, supportive, kind, professional, and knowledgeable; you are in good hands. This transaction second time around, but in contrast, a bumpy roller coaster, hence huge THANK you Christie, and THANK you Sandra.
Follow-up · I was the buyer first time around, but being in a difficult location to sell my property the supposed genuine offers fell through so in all the time spent with the prospective buyers legal teams, plus two exchanges was a huge impost, in which Christie never made me feel 'it was too much trouble'. The advice she gave me initially against vendor… Read more
In-depth reviews
Encouraged by the excellent reviews here I sought a quote and followed up with a discussion with someone representing the firm that the property was in the name of a company owned by my elderly parents and I would be assisting in the sale. No problems, go ahead and pay your deposit. Christie spends money on initial searches and then engages me in… Read more
a panicky and awkward call about how things are harder when it’s a company and she doesn’t want to speak to me about it as I’m not the owner. I ask her how she wants to seek instructions from my folks - via email, phone call, whatever? However it was all just too hard and she refunded the deposit, keeping money she had already spent on searches.
It was very disappointing and frustrating after I had spoken with this ‘firm’ at length about nature of the sale, that she would just change her mind after the work had begun. This place might be fine if you are a straightforward owner-occupier selling a house in your own name, but any hint of complexity and it’s all just too hard. It made me worry if there are problems that arise in the normal course of my sale, that it would all get a bit too hard for Christie to manage.
Of course I immediately found a new conveyancer who has had absolutely zero issues with this sale on behalf of a company, and in obtaining instructions appropriately. Beware
The best Conveyancing service we’ve seen! – Christie, our Conveyancing Solicitor at Conveyonline, represented us in our recent off-the-plan property purchase and settlement. Working with Christie has been an absolute pleasure from start to finish. As first-time buyers navigating the complexities of purchasing through an SMSF, we were initially apprehensive. However, Christie's expertise… Read more
and diligence quickly put us at ease.
Her communication throughout the process was exceptional, ensuring we were informed every step of the way. Christie's efficiency was evident, resulting in a smooth and timely settlement.
Christie's follow-up with all parties involved was outstanding, no details were ever overlooked. In our experience, Christie has been, by far the best conveyancer we've worked with during our time in Australia, and we've had a few experiences!
We're incredibly grateful to Christie and her team, including Sandra, for their invaluable contributions to our successful settlement. Without hesitation, we’d highly recommend Christie / Conveyonline to anyone in need of expert conveyancing services
Good team - professional, efficient, friendly, helpful – I'm a first home buyer and recently used Convey Online as my conveyancers for the purchase. It all went smoothly, they were friendly and efficient, and all staff that helped me throughout the process were professional. Their info pack was brilliant - it walks you through completing the documents in perfect, clear detail and it honestly was a… Read more
breeze.
At first I had no idea who to go with, I looked around at good prices online and submitted enquiries with a few places. I spoke and emailed with one solicitor/team of solicitors who dealt exclusively with conveyancing, but the man I spoke with was a bit slimy (calling me darling and sweetheart etc) and also a little patronising.
It was refreshing to then speak with Quyen from Convey Online, who was just kind, clear and respectful. Her professionalism was reassuring and everything went smoothly from there.
Totally recommend Convey Online to other young people / first home buyers out there who want a professional, kind team to help them for a reasonable price.
Thanks so much Quyen, Christie, Kylie and Hannah!
Positive reviews
My wife and I have bought and sold multiple properties using Convey Online as our Conveyancer. We would like to thank Sandra , Christie and the team for their professionalism. We highly recommend them
Find out how Conveyonline compares to other Conveyancing Services
Know better, choose better.
I used Conveyonline once again for my property needs, I’ve used them several times and always had a great experience. I recommend Conveyonline to anyone looking to buy or sell property.
ConveyOnline were super responsive and professional. Would recommend their services. One area for improvement would be to help clients understand the process sooner - they were very quick to answer our questions, but I see an opportunity to get ahead of the questions by managing expectations earlier on: rough timeline, order of operations,… Read more
required documents, required actions by vendor, required actions by purchaser. This seems like a reasonably boilerplate addition to the client pack that could reduce overall confusion.
Negative reviews
This company did not quote correctly and when pulled up about her not having a trust account she emailed to cease dealing with us. Very unprofessional and wrong. WE may lose our sale due to their incompetence. Please be careful as they do not honour their quotes. Very unprofessional.
Poor service – They are nice people but unfortunately the service and attention to detail lack which is quite concerning in this type of work. They got the job done but I wouldn't recommend to anyone.
2 star service – The first time I dealt with Convey Online, I found the team quite helpful and responsive. For my next property purchase, which was around the Christmas period, I was chided for asking questions over the "only time of year" the business owner could take a holiday. While I certainly appreciate the need for a holiday, own the issue, bring in a locum, and don't pass the naughty hat to the client. It's a service industry you're operating in. Show details
Recent reviews
Christie and Sandra are amazing. They explained everything as we went along, reminded me when I needed to attend to matters and were really personable. I'm so glad I found them!
I have used Conveyonline for 5 times now and will continue to do so if I ever need them. They are highly professional and thorough, so I know I am in safe hands. Great communication and reasonably priced. I cant fault anything. 5 STARS ***
Fantastic service! Christie & Sandra are professionals, knowledgeable, and truly amazing at what they do. They were very responsive, kept me informed throughout the entire process, and guided me through every step. I highly recommend them to anyone looking for excellent service.
Christie and Sandra were great, very thorough and professional. I was out of the country during the settlement and they really went out of their way to make sure everything went smoothly. It's my 2nd property purchase using Conveyonline and I can thoroughly recommend.
Find out how Conveyonline compares to other Conveyancing Services
Know better, choose better.
I highly recommend this service — it is very professional and easy to understand. Christie was a great officer who supported me throughout the journey and helped clarify many complex situations. However, I did have one concern. I initially received a house and land package quote and was not aware that Christie would not be assisting with my… Read more
building contract. I assumed the total quoted cost covered both agreements, but I later had to pay an additional $660 for the building contract, which was unexpected.
Christie, Sandra and their team at Conveyonline were extremely knowledgeable, efficient, friendly and responsive throughout the entire process. A pleasure to work with.
Working with Christie and Sandra was such a positive experience from start to finish. From our first conversations, they both made me feel comfortable, informed, and looked after throughout the whole process. They were both always quick to respond, patient, and took the time to explain everything clearly. What I appreciated most was how honest,… Read more
approachable, and dedicated they both were.
You can really tell they really care about their clients and take pride in what they do. I would happily recommend them to anyone looking for a conveyancer team.
Christie & Sandra were amazing through the whole purchase process. Their communication was fantastic & customer service exceptional. I would highly recommend to family & friends. Thank you for everything Christie & Sandra.
In a very complex purchase which involved other parties who did not communicate very well at all, ConveyOnline managed successfully to ensure that my interests were managed to a high degree.
Working with Christie was an absolute pleasure from start to finish. This is the second time we’ve trusted her with the purchase of a property, and once again she exceeded every expectation. Beyond her outstanding professionalism and attention to detail, Christie has an incredible level of emotional intelligence — something truly invaluable during… Read more
the emotional roller coaster of buying a home. Both she and Sandra kept everything perfectly organised, always on time, and made every step of the process crystal clear and stress-free. Their communication, efficiency, and genuine care made what could have been an overwhelming experience feel smooth, easy, and even enjoyable. We couldn’t recommend them more highly.
Christie and the team were extremely thorough and professional throughout the entire process. They paid close attention to every detail to ensure everything was delivered on time and handled smoothly. I truly appreciate all the effort and support that went into my settlement and property purchase. Thank you so much to the whole team!
Have used Conveyonline reliably for numerous purchases over many years. And again recently found Christie and Sandra efficient and responsive especially when we had a last minute delay from the vendors side. Happy to recommend.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Michelle, We are disappointed to read your… Read more (+1 reply)