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Fernwood Women's Health Clubs

Fernwood Women's Health Clubs

 Verified🏆 2026fernwoodfitness.com.au
Fernwood Women's Health Clubs
4.7

1,947 reviews

Positive vs Negative
82%18%
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Value for Money
4.3
Customer Service
4.5
Transparency ?
4.4
Rates and Fees
4.2

 AI reviews summary 

The overall sentiment for Fernwood Women’s Health Clubs is overwhelmingly positive, with the majority of members praising the supportive, judgment-free environment tailored specifically for women. Users frequently highlight the strong sense of community, the variety of classes, and the welcoming nature of the staff as key reasons for their high satisfaction. While the general experience is excellent, there are recurring frustrations regarding complex membership contracts, cancellation policies, and occasional management inconsistencies at specific franchise locations.

Pros
Supportive Environment: Members consistently value the inclusive, "women-only" atmosphere that eliminates gym anxiety and provides a safe space for women of all ages, cultures, and fitness levels.
Diverse Class Range: The variety of group fitness options—including Reformer Pilates, Zumba, FIIT30, and Yoga—is highly praised for being engaging, well-instructed, and suitable for different abilities.
Premium Facilities & Amenities: Users frequently mention the cleanliness of the clubs and the high value of "extras" such as infrared saunas, massage chairs, childcare (crèche), and complimentary breakfast/coffee stations.
Exceptional Staff: Trainers and reception staff are widely described as professional, encouraging, and attentive, often going out of their way to support members through injuries or personal challenges.
Cons
Contract & Cancellation Issues: Significant dissatisfaction exists regarding rigid cancellation policies, including unexpected 30-day notice periods and difficulties stopping direct debits even when health or financial circumstances change.
Booking Difficulties: Multiple members noted that popular classes, particularly Reformer Pilates, book out very quickly, making it difficult to access the services they are paying for.
Inconsistent Management: While most locations are praised, a few specific franchises are flagged for poor communication, lack of empathy regarding membership freezes, or failing to maintain equipment and hygiene standards.
High Price Point: Several users noted that membership fees are higher than standard gyms, with additional weekly surcharges required to access premium services like Reformer Pilates or FIIT30.
Verdict

Fernwood Women’s Health Clubs are an excellent choice for women seeking a holistic, community-focused fitness environment that offers more than just standard gym equipment. It is particularly well-suited for beginners, mothers needing childcare, and older women looking for a supportive space. However, prospective members should carefully read the fine print of their contracts and clarify cancellation notice periods before signing to avoid financial frustrations later.

1,947 reviews
5 Yusra  · You feel you are welcome anytime you go there and all the staff happy to help if needed
2 Barbara D.  · Does not cater at all to older women At 72, totally put of by terrible mostly men rap trash. Unfriendly
4 Nat  · Love the gym, friendly, great classes. Love the staff. Really need closed captions on virtual classes and other things to make the gym more accessible.
5 Natalie Lynch  · Very friendly staff, parking on site!, great variety of classes, clean, spacious change and locker room, I love it. Best decision I’ve made in a while.
5 JulieE  · The gym is really great and friendly and it's clean
5 Bernadette  · Excellent, very professional and friendly at St Kilda Club and I will be a regular member. Thank you.
Narelle
NarelleNSW14 posts
  Verified

I originally had a consultation with Fernwood Penrith for Hypoxi weight loss. The expense was out of my budget and the consultant suggested I sign up to the fitness area of the club. I looked at the cost and considered it was doable even though I am on a carers pension as I am full time carer of my 90 year old mum with dementia. A couple of weeks… Read more

into the fitness program my mum needed more of my time and also I was in urgent need of dental work. I deferred my program with Fernwood and was not charged a fee. However, the dental work and the needs for my mum was considerably more than expected. Fernwood advised that they will continue charging me plus a cancellation fee. I advised them that I was very low in funds but Fernwood took money out of my account leaving me with $12.00 until my next carers allowance 10 days later. As of this date I advised Fernwood that I would need to contact my bank to stop the direct debits. The lack of empathy and compassion is very disappointing and sad and leaves a very bad taste in my mouth as I have been upfront with them about my financial situation and the reasons I am not able to continue with the program.

Reviews with attachments

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Kogan lover
Kogan lover
  Verified

Just recently joined at the Fitness Fernwood Clayton when they had a Black Friday sale last year 2025. Been looking for an affordable Reformer Pilates classes and the Fitness Fernwood Clayton has it. With the unlimited classes of Reformer Pilates with an amazing instructors using the booking systems my gym membership is worth more than I expected.… Read more

Also, they have many group classes especially the one I love which Zumba classes. The staff and the instructors are so friendly and helpful. Highly recommended and check it out beautiful ladies ❤️❤️❤️ Thank you Patricia and staff and the amazing Reformer Pilates instructors for their wonderful support and guidance.

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FATIMA A.
FATIMA A.QLD6 posts
  Verified

I’ve been a member of Fernwood Carindale for about two months now and I’m enjoying it immensely. The atmosphere is warm, welcoming and truly supportive — especially for busy mums like me. The childcare is amazing, the team is incredibly caring, and I always feel at ease knowing my little ones are well looked after while I train. The facility… Read more

itself is beautiful, clean and thoughtfully designed for women’s comfort and wellbeing.

My absolute favourite part has been the Reformer Pilates classes — they’re such a game changer for strength, posture and mindfulness. I also love that the gym is 24 hours, and the sauna and massage are a wonderful bonus for relaxation and recovery.

If you’re looking for a women-only space with a positive community, excellent classes, and real support for mothers, I can’t recommend Fernwood Carindale enough.

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Toni
ToniQLD2 posts
  Verified

@Fernwood Everton park is a great club to attend as I use a wheely walker fernwood Everton park has an elevator to access the gym. I’ve used the massage chair and the infrared sauna it’s a great club to attend

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Pauhla Mergl
Pauhla MerglNSW
  Fair Incentive

It isnt just a gym, its family The women that work there are amazing, friendly and always keen to assist and make you feel at home I especially love the infrared saunas There's no judgement, no intimidation and love the all female vibe

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Sarah Hall
Sarah HallNSW2 posts
  Fair Incentive

Great inclusive community to be apart of. Alot of variety of classes for every ability. A big floor of different equipment to do your own exercises and skilled trainers to explain them.

Latest follow-ups

Sandy
SandyQLD
 

I love the pleasant atmosphere at the gym. The classes are excellent, so are the instructors

 Follow-up  · I don't have kids at the creche, but the kids look very happy They have put new equipment in the gym, and it's excellent As for parking over enough parking no stressing whether you will get a parking space or not

Julie S
Julie S
 

Empowering women to find strength growth through fitness. Just turn up & do it for yourself:) x

 Follow-up  · The Staff at Fernwood Woonona & Shellharbour are excellent very welcoming & supportive in all areas. Empowering is personal once you get the drive it’s goes on auto.Bringing a daily balance to set your day in focus body mind & soul. Lots of support for Mothers as there is child minding facilities at both clubs :) Once you find your own rhythm… Read more

Michele
MicheleNSW2 posts
 

I am new to Fernwood and am loving it. Classes are fun, functional and challenging. The ladies are friendly and welcoming. Staff are helpful and listen to feedback and act on it. Saunas are great as is Fitmax classes. Would highly recommend you try Fernwood. You won’t be disappointed

 Follow-up  · Just to do a follow up more than one year later - still loving it. The ladies (other members) are so friendly and helpful. One even helped me put a bar onto the clip without being asked - have to love that - the staff are also on the ball and very professional. I asked for the barbell bars to be marked so we know how much weight we are lifting… Read more

In-depth reviews

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Fatema Diah
Fatema DiahNSW
 

I wish I signed up much earlier. I used to go fernwood years ago and just recently joined again, the upgrade and facilities are amazing. I wanted to join f45 and also reformer pilates down the road from home, but you know what Fernwood is better than I expected and its the all-in-one place! They have FIIT30 and reformer pilates plus I was so… Read more

excited to see the sauna and its included in the membership, so many other benefits and inclusions in the memberships too. The workers are so nice and helpful, everyone goes in and does their own thing working on their health goals or maintaining them. You have many options, even if you don't feel like working out you can go to the sauna, or do the light pase class or heated yoga. I love how they have a coffee machine and these amazing protein balls. I'm an introvert but I feel so comfortable and happy, I go in do what I need to do and carry on with the rest of my day. Sometimes when I'm home on the weekend or evenings and I just want to get out the house a bit I go there do what I feel like and I still get to tick that off my to do list. Fernwood is for life.

Firishta babaie
Firishta babaie
  Fair Incentive

Fernwood Women’s Health Clubs offer a welcoming and empowering environment tailored specifically for women. From the moment you walk in, the atmosphere feels safe, supportive, and inclusive, which is perfect for women of all fitness levels and ages. The staff are friendly, knowledgeable, and genuinely committed to helping members achieve their… Read more

goals. Many clubs offer a wide range of classes like Pilates, yoga, strength training, Zumba, and functional HIIT workouts. Personal training options are also available and tailored to individual needs.

The facilities are generally clean and well-maintained, with amenities like child-minding services, beauty rooms, and sometimes even saunas depending on the location. One standout feature is the focus on holistic health, including nutrition advice and mental well-being programs.

On the downside, the membership costs can be a bit higher compared to other gyms, and some locations might have limited class times or older equipment. It’s a good idea to tour your local Fernwood before committing.

Overall, Fernwood is a fantastic choice for women who value a positive, supportive gym culture and a focus on total wellness not just weight loss. I feel really good being a member and highly recommend it to others.

Katrina Mourad
Katrina MouradVIC
 

Joining Fernwood Women’s Gym has truly been one of the best decisions I’ve ever made. From the moment I walked in, I felt welcomed and supported. The atmosphere is warm, friendly, and completely judgement-free — it's designed *by women, for women*, and you can feel that in every detail. The staff are amazing — always smiling, always helpful, and… Read more

genuinely passionate about helping you reach your goals. The personal trainers are knowledgeable and motivating, tailoring workouts to your needs and cheering you on every step of the way.

The classes are another huge highlight! Whether it's strength training, Pilates, yoga, or HIIT, there’s something for everyone. The energy in the room is so uplifting, and it’s empowering to work out alongside other like-minded women.

What makes Fernwood stand out even more is the community. It’s not just a gym — it’s a space where women come together to encourage, support, and celebrate each other. Plus, the facilities are always clean, well-maintained, and feel safe and inviting.

If you're looking for a gym that not only helps you get stronger physically but also lifts you up mentally and emotionally, Fernwood is it. I leave every workout feeling refreshed, motivated, and proud of myself. 10/10 recommend!

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Positive reviews

Effie Williams
Effie WilliamsVIC
 

Really impressed by how easy regular exercise is at Fernwood Ballarat! Such a lovely community of women supporting women, with a focus on wellness and supporting each other. I now have a lovely community of a variety of different women and I've only been going for 2 months . It's so empowering! I feel so comfortable , confident and a huge sense… Read more

of belonging. I especially love Erin Harris Zumba class. It is so much fun !! All the instructors are incredible! I could easily spend all day at Fernwood. Going to classes, catching up with friends in the cafe or massage chairs , and before doing group classes . I also love just going in and doing a quiet gym session and reading my book with a cuppa afterwards . I'm looking forward to doing the Mothers day classic with Fernwood .

Barb OL
Barb OLQLD
 

I absolutely love training at Fernwood. The staff are incredible — always welcoming, supportive and genuinely caring. The classes are fantastic, with great instructors who make every session enjoyable and motivating. Such a friendly, positive environment. It really feels like a communi

Maureen Bennett
Maureen BennettQLD
 

I'm 67 and found that I couldn't just go to the gym anymore and work out like I used to as I had hurt my neck over doing some years ago. This put me off gyms but I found the body fat was creeping on and I was slowly losing muscle, I knew I had to do something about it. Reformer Palettes has changed that for me, I love the classes and I'm not… Read more

getting any headaches or neck pain which has been very encouraging. The teachers are wonderful, the classes are small which means they can keep a constant eye on everyone in their class to make sure you are doing it right. Gym fee are more than normal gyms but if you want to do Reformer Palettes this is the way to go.

Negative reviews

Shaima
ShaimaNSW
  Verified

I’ve been incredibly disappointed with the management at Fernwood Castle Hill. I've been trying to transfer my membership to the Marsden Park location since August, and despite multiple attempts to get help, I’ve received no real support. As someone living with a disability, I expected more understanding and care — especially from a gym that… Read more

claims to support women’s health and wellbeing. Instead, I’ve felt ignored and taken advantage of.

What’s worse is that I paid for 18 months membership and haven’t been able to use the services since the renovation started. It feels like my situation has been completely disregarded, and no resolution has been offered, despite repeated communication.

Very disappointed and frustrated in how this has been handled.

Ross
RossVIC2 posts
 
Value for Money
Customer Service
Transparency
Rates and Fees

This review is for Fernwood underwood This gym has complete lack of professionalism, complete lack of adequate cooling, old equipment and also they let men in whenever to do work etc not respecting cultures despite it being a female only gym. They also serve expired breakfast which is included in the membership.

Anni
Anni24 posts
 

I was signed up during a promotion. I was unable to get the the gym at all ( pretty inaccessible by PT) and then when I was going away mid June I asked to cancel my membership. I was talked into it being put on hold at no cost and upon my return they started debiting my account. They are hard to reach by phone. I’ve sent a number of emails yet… Read more

they are still debiting my account. I have provided sound reasons for terminating the membership. They are not listening. I phoned head office but they are a Franchise so I’m left dealing with paying hundreds of dollars for something I have not used once. Preston is in an industrial area and really unless you are driving forget it. After how they’ve behaved I would say AVOID BEING TALKED INTO JOINING PRESTON FERNWOOD.

Recent reviews

Helen
HelenVIC2 posts
 

I love Fernwood, love coming doing my workout, staff are lovely, other people are do nice, i wish i did this 10 years ago.....Anyone out there thinking about joining a gym DONT THINK ANYMORE GET UP AND JOIN FERNWOOD......YOU WILL NOT REGRET IT

Candyce
Candyce4 posts
 

I joined Fernwood Carlton (after a hard sell) and made the mistake of not reading the contract carefully. I believed I’d signed for a year but it was in fact two. The first year I did my best to stay involved as they have great group fitness… Read more

instructors. By year 2 I could not make the timetable work as the priority was top tier members paying for reformer Pilates and Hit. As a result I stopped attending regularly and eventually altogether. I decided I would leave at contract end, however Fernwood are doing all they can to fleece as much money out of me as possible. It’s been an awful and disappointing experience. When I asked them to be fair and reasonable the response is to read the contract. Honestly, it’s a great gym if you want to pay top $ to do reformer Pilates or hit. My advice is to negotiate contract terms and to understand what you are signing up to. Additionally these are franchises and there are issues with head office that play into ongoing issues.

 Follow-up  · The only communications have been to pay my dues or risk having late payment fees added.

S Mor
S Mor2 posts
 

I was a bit nervous coming here at first as I have arthritis in my knee and hips but the exercises can be modified to accommodate. I still feel part of the classes and don’t feel singled out. Everyone is warm and welcoming and I feel safe to be me here.

Find out how Fernwood Women's Health Clubs compares to other Gyms

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debbieN
debbieNQLD3 posts
  Verified

I am absolutely loving my time at Fernwood. After being reluctant to join, now I can’t wait to get there to work out. The staff make you feel so welcome & I feel very comfortable now & no nerves. It’s my go to happy place.

Lusianna S.
Lusianna S.
 
Value for Money
Customer Service
Transparency
Rates and Fees

I absolutely enjoy being a member at Fernwood Fitness! The atmosphere is welcoming and supportive, and the staff are always friendly and helpful. I love joining all the classes — they’re fantastic! Each session is fun, energizing, and led by passionate instructors who really know how to motivate. Becoming a member has been a great decision for my health and wellbeing. Highly recommended!

Jelena
JelenaVIC
  Verified

It is so nice to get healthy and strong and be part of a community. I’ve made friends who are younger, older, experienced and brand new. It doesn’t matter who you are or what your goals are, you can walk into Fernwood Mitcham and really feel that you are part of something great. I’ve had support since the day I put my interest in the club and it’s… Read more

been one of the best decisions I’ve made joining up. Couldn’t recommend highly enough, I really love being apart of the Mitcham club.

Mehreen
MehreenVIC2 posts
 

Fernwood is not just a gym its a community for women. Everyone here is so friendly and motivating. Their staff are really helpful. Eesha helps me a lot during my gym journey. Some of their trainers are really good.

Linda
Linda5 posts
 

I joined almost 4 weeks ago and I love it! The energy is vibrant, positive and reassuring... and so enthusiasticly supportive! Love the choice of classes, love the time options and love the people!

Rita N.
Rita N.
  Verified

Fernwood isn’t just a regular gym – it’s a truly supportive space for women. From the moment I joined, I felt welcomed and encouraged, The atmosphere is very friendly, positive and motivating. A huge part of my great experience was working with my personal trainer Shania. She is knowledgeable,motivating, tailoring every session to suit my goal.… Read more

Her support has always made me feeling stronger and more confident. If you’re looking for a gym that goes beyond just equipment – one that builds a community and empowers women – I can’t recommend this place enough!

Liz
LizQueensland
  Fair Incentive

I have been a member of Fernwood Capalaba for over two years and would never join another gym. All the staff and instructors are so friendly and helpful in every way. Nothing is ever any trouble and they make you feel a part of the 'Fernwood family.' All the staff and instructors are very supportive which makes me feel motivated. A very wide… Read more

range of classes are available along with clean bathroom facilities and even tea/coffee and breakfast available if you need it. A big bonus for myself was joining their Pilates classes, which are taken by the loveliest of instructors. Great care is taken to cater to individual needs. I am truly thankful for the informative and fun training. I look forward to my Pilates classes every day, and also the various fitness classes.

Fernwood Capalaba is an amazing facility with top equipment and a great environment.

fioheling80
fioheling80QLD4 posts
  Verified

From very first contact, everyone at Fernwood has been fabulous. So welcoming and a genuinely comfortable and supportive experience every single time. I love going to Fernwood Browns Plains!

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