Fetch Mighty
Verified704 reviews
You get 1 month FREE.Well i think that is a pretty sad case that youre company Fetch Tv steal money from people $26.99.because you option people IN to an account without asking if we want it.and we are told we can option out after you RAPE money from our account..Youre multimillion dollar company,l hope you choke on your Greed. With no refund I will be canceling Fetch. Sincerly Geoff Show details
So Fetch has just been sending out emails that the 'mighty gen 3' is nearing its outdated period and has informed that you won't be able to stream Netflix or Prime in 2026 and so would need to purchase the next model up ($550-$600) BUT you would have to pay a subscription fee of $4.99 per month for the privilege to use Fetch - this is an absolute rip off. Shame on you FETCH - you've just lost another customer due to your greed
Run. Do not use fetch. You will regret it. since they went independent, they become completely useless. STAY AWAY. And they have no phone number, their support via email is useless.
Reviews with attachments
Have owned all the fetch units over the years ever since tivo shut down... Was great initially after allowing enough time to get used to it but now its slow, clunky, too paid content obsessed and routinely shuts down when we're trying to watch the news at 6pm for some reason. Help via Facebook messenger also used to be promising and helpful but as I update them with my crashing issue in the evening they are no longer helpful. Show details
Fetch tv is by far the worst product i have used. I don't understand why Telstra TV was changed when it worked and operated amazingly. Fetch keeps stalling, is slow, goes out of network i have to keep re entering Wi fi password. Can something be done about this. We pay money to use a product efficiently not to be robbed of time. If there was a -1 star is what I'd be selecting!!!! Show details
Fetch TV lve spent to much money setting Fetch TV up on TV l was told l could record all channels even free to air channels BUT you cant AN AUSTRALIAN SAYING THERE AS USELESS AS TITS ON A BULL Show details
While the service is ok but the remote for the device is the worst I have ever come across I understand that my disability doesn't help I don't have any issues but with this Fetch it's a nightmare
Useless junk- don’t waste your money – Worst thing telstra has ever done. Why the telstra tv was disconnected is beyond me. This useless piece of junk has cost me money, it never works and I cannot get kayo through the system anymore so I cancelled my contract with them which was charged through telstra!! well done telstra, another very dissatisfied customer Show details
Latest follow-ups
Shame on you Telstra – Absolute c**p can’t believe Telstra would go anywhere near this garbage product, Telstra “ what were you thinking “ somebody needs to be sacked.
Follow-up · does not support the apps i had before - kayo, binge to name just 2 searching tool gets lost and can't find simple programmes cc captions disappear if you ff or rr
Usually turn tv on and have no reception through fetch unless I unplug and restart fetch unit.Can’t get binge. Often can’t get Prime unless I unplug and restart Fetch unit. I was happy with our old Telstra unit and hate this terrible fetch system . Show details
Follow-up · No improvement.If anything getting even more annoying . Fetch TV…..What a load of junk.
Follow-up · Ditched the useless Fetch and purchased to an excellent Apple TV. Very happy now.
If you are thinking of buying a Ferch TV box, don't! I put up with constant rebooting issues. Out of nowhere it decides to reboot itself. My record was 4 times in one day, but the average is once a day. My ISP Aussie Broadband will not take… Read more
responsibility for it other than to say it needs to be reset. A hard reset will wipe all my recorded shows I dillegently collected over the years when I paid for a an additional channel pack. Why should I lose all of those tv show, movies and various tv series without being compensated when the issue is with a product they're charging me for, and there's no phone support, it's all emails. It's a joke! Fetch TV is a poorly designed and built piece of rubbish. Don't buy one!
Follow-up · Nothing has changed. Fetch apply "updates", but they don't achieve anything. Fetch still crashes once a day. My ISP doesn't seem interested in helping, and Fetch TV are not much better. Buy something else.
Positive reviews
I enjoy being able to record 6 shows at once, which means I can build my own library and skip all the repeats. Plus, the 4K quality on the newer apps is a big quality jump for me. Show details
Find out how Fetch Mighty compares to other Set Top Boxes / PVRs / DVRs
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I personally love the Knowledge Pack for my David Attenborough fix on BBC Earth. It’s basically wall-to-wall nature docs that you just can't find on the other big streaming apps. Show details
I went with the Mighty because I wanted the 1TB hard drive to record sports and documentaries while I am at work. The interface is really snappy and the movie rental store has a huge range of new releases that are easy to rent with the monthly credit that comes with my subscription. Show details
Negative reviews
Wish I could give minus stars! Fetch mighty is absolutely terrible and I can’t believe they have the nerve to charge some people money. It constantly drops out while I try to watch anything and everything. When you look at how to fix an issue it always points you at everything else and away from their useless piece of rubbish.
If i could give zero stars i would i hate fetch with everything in me it freezes non stop when it does it takes ages to fix it does it when ever but its become more frequent now like weekly i spent money on this crap to not work now I have to spend even more money to get something else its upgrading always so annoying do not buy one Show details
Have Fetch through Optus for few years. It is good idea to have one but those manufacturing or marketing this box are useless. The recordings lags for streaming services. Even recorded shows have lag and this issue is across three boxes I used and replaced. The menu for recorded shows is basic and you have to press quite a few buttons to get… Read more
to where you want. Some shows when watched through YouTube cannot be played for unknown reason. I could watch same shows on tv app. There is absolutely no way you can connect a headphone through blue tooth. Took it up with fetch with no resolution. The only reason I have this box is to be able to record news and watch at my leisure. I wish there was an alternative to this.
Recent reviews
Absolute junk, typical Telstra .No support at all. Anything they promote you just know it’s not up to standard like the mobile service. Since going to google I’ve had no issues at all. Show details
Fetch Mighty (M616T) is great idea but the execution of this idea is terrible! The design is simply flawed! The unit overheats and this affects hard drive and recording. The unit also locks itself in unresponsive state, you have to pull out the power plug and plug in it again to make it work again. I have used this unit for 3 years. Initially it… Read more
was OK, but after several overheating and locking incidents and despite performing factory reset I have given up. To rub the salt to the wound Fetch TV company does not provide repair service, they offered me to buy new unit for normal price.
We’ve been using the Mighty for a while now and the 1TB hard drive is perfect for recording all the kids' shows so we can watch them whenever. It feels way more flexible than traditional cable because we just pay for the packs we actually use, and the search feature makes finding movies across different apps actually easy for once. Show details
Worst thing I even purchased. Has to be rebooted several times a month. Now, with older models, you can’t access some channels to force you to purchase a newer box and pay a monthly fee for stuff already available on smart tvs. As if… Show details
Find out how Fetch Mighty compares to other Set Top Boxes / PVRs / DVRs
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I am NOT HAPPY with FetchTV any more (for many reasons, but this takes the cake)... IMO. Many people would probably not know this, but FetchTV now… Read more
has a COMPULSORY monthly FEE for new owners, or owners that delete their existing account and create a new account (since 1 Dec 2025).
And, once you are paying, what's to stop them increasing this fee in the future? Nothing ! FetchTV already charge a premium price for a sub-standard 'Mighty' box, like supplying a 1TB HDD (Hard Disk Drive) instead of a 1TB SSD (Solid State Drive). If you are a tech person you can actually install a 2TB SSD like I have, but you can't go bigger than that 2TB (which sucks). Plus, all the recordings are encrypted in a FetchTV proprietary format, so you can't copy a movie you have recorded to a flash drive to watch somewhere else. Then there is the sludgy interface, just about anything you do with deleting files requires up to 3 button clicks to get rid of watched programs.
The compulsory $3 (technically $3.99) per month FetchTV (Fetch Access) fee applied from 1 December 2025 for new retail customers activating a Fetch account — that’s when Fetch shifted to requiring the ongoing monthly access subscription. This fee was waived as a promotion until 31 January 2026, but after that period it became COMPULSORY to pay.
Here’s the situation based on official info and credible reports:
• From 1 December 2025, Fetch introduced a new monthly Fetch Access subscription (about $3.99/month) that new retail customers must pay to access channels, on-demand movies (via Movie Box), streaming apps and other core features on the Fetch platform. This was confirmed in Fetch’s announcement of the new subscription model.
• Fetch’s own messaging and user discussions indicate that this monthly access fee applies only to new retail accounts created from 1 December 2025 onward, not to existing Fetch retail customers who already had accounts before that date.
• According to a reported Fetch Support clarification shared by some existing users, if you were an existing Fetch customer before this change, your account continues with the “old” structure — the ongoing $3.99 Access fee does not get applied to your account just because of the new policy, and your current monthly arrangements remain unchanged.
• Under the older structure used by existing customers, you were already getting most of the Fetch features — including internet-streamed Free-to-Air channels, included entertainment channels, catch-up/guide features, streaming app access and your existing Movie Box (where subscribed). The key additional item in the new model is that “Movie Box” with around 30 curated on-demand movies refreshed daily is now bundled as part of the Access subscription for new customers.
So in practical terms:
• For users who were on Fetch before 1 December 2025, you likely already had access to the main content and features you were accustomed to under your existing arrangement except that the specific “Movie Box” curated monthly selection is now formalised as part of the new Fetch Access subscription bundle for new customers.
• The new compulsory $3.99/month fee is only compulsory for new customers/new accounts activated from 1 December 2025, rather than being retrospectively applied to all legacy users.
• All you really get for your $3.99 per month is one 'free' movie per day (which FetchTV choose). Everything else you're already getting for FREE (existing customers prior to 1 Dec 2025). Once you sign up, you are locked in forever - you can't cancel, and still keep using your FetchTV you paid for. This is extremely underhanded IMO.
Follow-up · It seems I’ve had quite a few follow-up questions about my experience with the Fetch TV box, so I thought I’d put everything together in one place. The remote control has been a weak point for me. I wasn’t happy with the original, so I picked up a cheap replacement from eBay for about $10. That worked reasonably well for a year or two, but it’s… Read more
Follow-up · I also have a retraction. I said "Once you sign up, you are locked in forever”. This is not correct, because users can users can stop paying, (opt out) but functionality is reduced. Regards, Greg.
While we have had dome issues over the years, we have had a Fetch Mighty since 2021 and found the support team exceptional. We were lucky enough or smart enough to buy the box outright from Harvey Norman so have always been with Fetch TV directly right from the start without going through an ISP. I think most of these reviews are negative because… Read more
iinet was the ISP. We used to have both internet and email with iinet but once it was sold on to TPG and others, the quality of the service was went downhill fast. They were dreadful. Now we have neither internet or email with them.
I have found the Fetch TV support team excellent - prompt in answering emails and always extremely polite and helpful in resolving most of the issues that people are complaining about in these reviews. None of the other services compare to Fetch when it comes to recording and streaming content. We can be recording 3 different shows while watching a 4th and there are something like 58 free channels included. I think the subscription costs are very low when compared with others and the bundles we do pay for are the very good value. The software updates regularly and we are always kept informed about when this will happen.
I would recommend the Fetch box and Fetch TV to anyone and hope that the negative experiences people have been having to date will become a lot more positive when dealing directly with the Fetch TV support team.
Worst product I have ever wasted money on. Bought a older box for $100 it had so many problems with jamming up freezing and pixelating picture you need to reset I returned it and got the $400 new box...same problems. Rubbish, very frustated. DO NOT BUY.
Some could say it’s the temu version of the Telstra box, though that would be an insult to temu as even this product is below temu standards. Let’s just say Watching it start up reminds me of speed dial internet, by the time your tv is ready to watch your over the idea. I gave it 1 star for this , as it’s assisted get me off my [Content Removed]. Show details
Absolute rubbish for our major Telco ProviderTELSTRA to have this as their major Streaming Medium is Disgracefull. The drop outs freezing and continued reboots is third world. Lift your game Telstra Show details
have had a retail fetch no for years. Cannot log in to the web portal to change payment details, no customer service and their web page does not respond to a password rest request. Shocking! On top of that they now run ads. Absolute rip off. Updates run randomly usually in the evening when you are trying to watch or record something.
Telstra gave me a Fetch Box either earlier this year or a year ago to replace the TelstraTV box that got discontinued a while back. I am glad I did not buy it. It's somewhat limited. 1. Seems to have issues if you are using a VPN on other devices, 2) Sometimes/often does not seem to work with Amazon Prime - just sits and spins a circle and Prime… Read more
never displays, SBS etc is reachable. The TV itself can connect to Amazon Prime, so it's not my connection. 3) The remote does not seem able to inherit the TV controls like other Boxes on the market.
5 years ago I purchased Fetch from Bing Lee, happiest clam in the seas, great channels once or twice had to do a restart for various problems which fixed the fault. Well 8 days ago (and I know anyone reading this should take note of the date of… Read more
5/11/25 as this is when it all started I tried to contact fetch via email only as there is no human contact or phone number. Message 4 days later to contact where you bought it, which I did and bing lee are having the same problems with them getting back to them. I only have the far right light showing. I have a screen that is blank so I can’t access and fetch channels and all my streaming is now done via my iPad. Terrible customer service and as of today 13/11/25 still no word and I am not holding my breath for an answer any time soon. Now let’s see how I go about cancelling the service! This should be fun NOT I’m sure in 5 years time with a box that is useless they will still be charging me. It was great for the 5 years but the non existent service has allowed a negative review
Follow-up · *Yes the iPad was fine until the box didn’t work *finally after 2 weeks of email contacts I have now cancelled the service, I can only wait another month to make sure it has taken place *it appears that the box was not recognising my internet perhaps, since this has happened I have had various emails about the “change” to fetch regarding access so… Read more
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