1,286 reviews
AI reviews summary
FragranceNet.com receives high praise for its extensive catalogue, featuring authentic luxury scents and discontinued items that are difficult to source in the Australian market. While the majority of customers report significant savings and reliable delivery, a segment of users has raised serious concerns regarding deceptive pricing structures and inconsistent international shipping times.
Pros
Cons
Verdict
FragranceNet.com is a reliable source for authentic and rare fragrances at generally lower prices, provided consumers cross-check "discounted" prices against local Australian retailers first. It is best suited for patient shoppers who can tolerate international shipping timeframes and potential customer service hurdles.
I’ve ordered from this company a few times and this is what I’ve learned. I live in Australia where stocks for perfumes regularly run low so it’s inevitable that I have to order from overseas companies. FragranceNet does seem to have a lot of choices which is great. However, the time their products take to arrive here in Australia is ridiculous.… Read more
For my latest order I’ve been waiting nearly a month. Do not bother emailing them, they absolutely do not respond. NEVER! When the products do arrive they are in one piece but by the time they do arrive Australian companies have restocked!!! I would advise people to only use this company if you have thoroughly exhausted all of your trusted stores. It’s just not worth the stress and anxiety.
Great customer service, genuine product - Shalimar by Guerlain. This has been my signature fragrance for the past 36 years or more. Thank you Fragrance Net for continuing to sell this wonderful fragrance. Show details · 1
Reviews with attachments
First time ordering and they both smell amazing l order pure poison dior and the poison dior very happy with mine items and so easy to navigate the store and lots of perfume to look through and the prices are great ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I did do a second order thank you and also did a third order very happy with my products all smell amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Show details · 1
Thanks,Fast delivery! This is my first time shopping from this lovely store and I will do so every time because it's truly a very good fragrance, I loved it. Show reply
Quality products from a quality company Thank you for your product and support
Great communication throughout. Delivered promptly.A++. Perfume was as expected and packaged well Show details · 1
Great service and pretty quick delivery, bought 2 x men’s Polo sport EAU DE TOILETTE & 2 travel sprays . Very happy with purchase. Show details · 1
- +1
Surprisingly fast delivery even though they stated it would take longer due to international shipping as some of the perfumes were direct from Dubai perfumes all have legitimate seals and are not fake which was my main concern as it was my first time purchasing fragrance for online store. Also, to note, it's better purchasing fragrance oils from… Read more · 1
this website as Australia is known to have rather limited to know Lattafa oils available. All frankincense fragrances are cheaper than that of Priceline and chemist Warehouse as well as other perfumeries like Terry White and private blends. Good life, healthy pharmacy
Spent a lot of Money with these guys! I always shop around for the best prices and compared.to prices here in Australia, these giys jave some great bargains!!!...even our Australian perfume house frags are cheaper on Fragrancenet!! Show details
I like this perfume So beautiful Recommend it to my friends and families Show details · 1
It was good to try this parfum spray vial before buying the 60ml perfume bottle to try if I will like the smell. Show reply
Overall good, however the case had a crack. I suggest to have more secure packaging Show reply
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I have surched for a long time to find my very personalised fragrent that is the most beautiful French Pafum known for its alluring trance... "St Dupont" my very elderly mother in law " 92 years old" introduced me to its most wonderful but sacret beautiful scent..and I found it here. On this site only... So, if ladies out there are after a far… Read more · 1
gone ear of the most beautiful attractant scent to "Leura " your true love," this is the ultimate " scent" that will attract many lovers, rare, I know, but try it...it's as a lure of Vampire to blood...hmmmmm.
Is a bit late delivery but at least i got mine and im so so happy with my blind shopping Show reply
The best website fragrance.com I’ll buy all my perfume from them. They always the best and best prices thank you very much. Show reply
Extremely happy! Ordered the product & they shipped it promptly. Took approx 3 weeks as it came from US to Australia Show reply
I ordered some Zen perfume. It’s genuine and absolutely beautiful. So impressed with the price delivered to my front door. Thanks so much for great service. I will continue to buy from Fragrance.com. Legends. ⭐️❤️ Show details · 1
Latest follow-ups
Excellent company – Bought perfume PalomaPicasso, was excellent price and quick delivery. Very happy authentic product. Show details · 1
Follow-up · Unfortunately I bought from different company and didn’t look who I bought before from. I will definitely buy again from Fragrance Net in the future.
Delivery of Clarins Face Moisturiser – My Order was delivered on time and in good condition. Show details · 1
Follow-up · All good. Delivered on time and in good condition
Excellent service, fast delivery. Can't ask for more than that Show reply
Follow-up · the packaging was good and my Giorgio Armani perfume was intact
Positive reviews
I was very happy to receive a product that I thought was obsolete. Found it online and couldn't wait until it arrived. It was the best Cologne by far. Thanks to everyone from shipping to destination. Cheers. Show reply
Find out how FragranceNet.com compares to other Beauty Product Retailers
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I have used Fragrance.net for very many years. Website easy to use. Excellent product range and delivery to Australia swift and accurate. Will be visiting again. Fully recommended. Show details · 1
Just arrived and I like it already, its a nice (not yet sweet but I beleive thats brought out after maceration) fragrance. I think my nose might cut through the rubbery notes but I can already smell a heavy resemblance to Babycat which is my favourite vanilla fragrance of all time. Im gonna leave this to macerate for 8 weeks and cant wait to see the final result. Show reply
Negative reviews
I have been wearing Knowing EDP for over 30 years so I'm very familiar with the scent. This bottle must be old stock and past it's use by date because it doesn't smell like it should. Plus it's an EDP version and the scent doesn't hold at all. Very disappointed. Show details
Slow postage. Product as described. Packaged well thank you very much Show details
I got ripped off. Quick delivery. There was no perfume in the bottle. The bottle was full but I have no idea what it was filled with as there was no fragrance at all. However the company reached out to me and have refunded the cost of my purchase very promptly. Show details
Follow-up · I must say that the company addressed my concerns in a timely manner. Whilst no replacement product was offered, I did get a full refund of the purchase price. I will never buy perfume online again. If I cannot find a product in a shop, I will do without that product. After all perfume is a want and not a need.
Thank you for your feedback, and we apologize… Read more
Recent reviews
Always quality products at affordable prices and always delivered fast even from the other side of the country. Website is easy to navigate. My favourites are always in stock. Show reply
I've een list without utilising this company they are Brilliant n their products are legitimate n the waft from the perfume is lasting overnight n my robe smelt so good. Thankyou I'll be back soon . Show reply
Follow-up · Excellent value for money. the scent is long lasting, wafts for hours n I will purchase here again it's just been a busy time . Delivery was expected to take a minute to get here but to my surprise the delivery to my door within was on point x 2 weeks
COMPLETE SCAM The pricing on this site is extremely misleading and not aligned with standard retail pricing in Australia. The product (Penhaligons Halfeti) was listed with an inflated “recommended retail price” of $736, followed by a “30% off” promotion bringing it down to $515. This is still significantly higher than the actual retail price… Read more
available from established Australian retailers including the official stockists from Penhaligons itself (Myer, David Jones) at $460 rrp. So 30% of the rrp should be $322 not $515 which is $55 more than the non discounted rrp!!!
This pricing structure appears designed to create the illusion of a discount rather than reflect genuine market value. Consumers should be aware that the so called “discount” price is not competitive compared to legitimate retailers.
I have reported this to ACCC as FragranceNet confirmed via phone that their price is based off rrp which it clearly is not and is illegal under ACL.
I would recommend verifying pricing elsewhere before purchasing, as the advertised “original price” does not match typical retail pricing for this product.
Shame on you FragranceNet. Show me proof of rrp of this product being $736 and I will happily delete this review!
Thank you for taking the time to share your… Read more (+2 replies)
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