Review your last buy on ProductReview.com.au
6 reviews
Cancan
CancanNSW17 posts
 

Poor customer service and communication – I ordered my set in early to mid November. Received the order two days before Xmas. One box is missing so we are unable to build my set. Contacted company & was offered apology, advised they had limited time due to warehouse closure over Xmas but would endeavour to send the missing parts. As of the 6th Jan I have received no update. No delivery.… Read more

Company closed. Not good enough in my view, paid $2500+. Disappointing Xmas for three kids aged 4, 6 and 9. 10. The kids check the door daily waiting for a delivery. Despite the missing box they lack communication about delivery. Had to email them to ask if I’d even receive it in time for Xmas. I get more updates from Target after spending $30. I regret the purchase. Couldn’t tell you about the product itself because I can’t use it. So it gets 1 star.

Pakehafella
PakehafellaWA
 

"Silverback" ... exercise type frame – Good frame and materials The 'pullup bar' - 'textured grip and powder coated in an onyx finish'. Pullup bar is slippery when new.; I rubbed a light sand paper over the bar which made all the difference- no slip.  Show details

Leigh
LeighQLD4 posts
 

Used every day. Quality is amazing – So glad we bought these. A little work to put up but the design is very clever and so any “tricky parts” are kept to a minimum. Before it arrived they sent us videos with tips for set up- this was very helpful! Looks good in the backyard and gets used multiple times a day. We all use it and I can already see improvements in kids coordination and my own strength. Show details

Huan szum
Huan szum
 

Dangerous! Terrible service!! Look elsewhere – They came told me what they had to do, didn't do that, dangerous installation, wabbly, sharp dangerous pieces left hanging out for the kids to hurt themselves on, swing dangerously close to retaining wall, put together incorrectly so the whole thing swings and moves under the kids weight. They came out 4 times, the first guy tried to be so quick… Read more

he left it like this, the second couldn't do anything, the third time tried to fix it but it wasn't something they knew how to fix! Unbelievable! Cost me 4 days of work muck arounds and leave. It's just a swing set for crying out aloud. Never again.

Candy
Candy10 posts
 

So good! – Relatively easy to put together and really sturdy when up. Like other things, the kids haven't tired of their set, they are on it everyday. Even my husband and I use it for exercise! Really excellent Aussie product. And if you are in WA visit the FMB showroom it's AMAZING! Show details

Judy S.
Judy S.ACT
  Verified

Easy to install, great quality, gets the kids outside – I purchased the Tamarin plus set with nest swing in February. It arrived about a week later and was very easy to set up. There were no missing parts and instructions were clear. The set sways a bit with use (especially when the swings are in use) but is great quality compared to other playsets and monkey bar sets out there. I love how the kids use… Read more

it everyday, multiple times a day. I love how I can use it as an adult of 90kg, even the swings. Great for keeping the whole family fit and hanging out together outside.

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