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Gym and Fitness

Gym and Fitness

 Verified🏆 2026
Gym and Fitness
4.8

1,061 reviews

Positive vs Negative
93%7%
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Warranty Claim MadeYes · No

 AI reviews summary 

5 Brad  · Great service and prompt response. Happy to answer questions and provide help outside of working hours.
5 Rhys A.  · The team was extremely helpful in bringing together a package that suited my needs. They have great post purchase support. Definitely recommend
5 Michael T.  · The product and service was excellent. Would highly recommend them
5 SmartMoves Physio  · Great quality products and excellent service! We would highly recommend
5 Chris P.  · Torque Tank M1S - awesome! Excellent service - great price and very fast delivery. Very happy with my purchase. Thanks!
5 Liam  · The team at Gym and Fitness were great to deal with and I couldn’t be happier with my new equipment, great quality and easy to assemble.
Anton B.
Anton B.QLD10 posts
  Online store

its great the item I ordered expected the delivery on time. No damaged and nice to use you can see that their products are all high quality, thinking I will order again. Show reply

Ask the reviewer
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Benny Palfery
Benny PalferyQLD
  Online store

Bought my Force USA G3 on a pre-order. Mark from gym and fitness gave me ETA dates and called exactly when he said he would. He chased up delivery ETA’s and messaged me from the day it was being dispatched to the day it arrived at my driveway. The product it’s self is just what I hoped for. I assembled everything by my self in around 6 hours,… Read more ·  1

and that’s with a 6 month old baby hanging around the room and in mums arms. I recommend getting your own socket wrench, you will thank me, as ones supplied are what you would expect, you’ll save time and frustrations. Just buya $7 socket wrench from Bunnings. The pulley system is smooth The smith machine is smooth The rack is sturdy The attachments are decent Everything about this machine is 10/10 Maybe a 9/10 on attachments, but thats a personal preferences. Everything about the customer service is 10/10 Thanks again Mark. I’ll be shopping with you guys again.

Reviews with attachments

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Russell Trott
Russell Trott
  Verified Online store

The staff at Gym and Fitness were amazing. They were very responsive and willing to work with us to enable shipping all the way to Japan (the Assault Bike Pro X is not available here). We recently had an issue with one of the drive belts snapping and they were just as helpful when we needed replacement parts. A great company I highly recommend. Show details ·  1

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Reece
Reece
  Online store

High quality products, great customer service. Loving my powerblocks! Cannot recommend the product, supplier and G&F as the retailer enough!! Show reply

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Paul
Paul2 posts
  Online store

When first speaking with the team on options and pricing they gave me everything and more. I ended up changing a few minor items to increase the weights package and once it was all completed I am very greatful for the team allowing a discount on the freight cost as I live in Central Queensland. I have everything together and in place over the… Read more ·  1

space of two days with the flooring installation and the getting the C10 all in one trainer put together with its matching slide bench.

Highly recommend the team for future purchases and I can't wait to add a few more additional items for my home gym/business

10/10 support

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Disappointed client
Disappointed client NSW5 posts
  Verified Online store

The worst quality I have seen. Purchased a weighted vest for my husband's birthday. After he started to use it within a couple of months it started to fall apart one of the pockets actually broke halfway through an exercise. Luckily no one was hurt. I took too long to contact the seller who told me there is only 6 months guarantee on the vest and… Read more

that my photos looks like a normal wear and tear. So if you buy a weighted vest from this company for a few hundreds of dollars be ready that it falls apart within a few months and you will have to buy a new one. I purchased the vest in November, my husband had health issues and started to use the vest only in January, a few times a week at home by himself for 15 min at the time. So really, hasn't used it that much. Would never buy anything from them again and strongly recommend to avoid purchasing anything from this company.

Gym and Fitness
Gym and Fitness    

Hi there, We are truly sorry for the faults with… Read more

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Justine Tierney
Justine Tierney2 posts
  Fair Incentive Online store

Force USA PRO 20 – I only have 2 words for this “MIND BLOWING” Is there anything that this machine can’t do? NO !! I’ve been eyeing this off for months knowing, next year I want to compete again, but I needed something that was compact that can do everything.. I always like to up my game after six weeks of training with the same program, knowing that I have so many… Read more ·  1

options with this beauty. I made sure that I ordered all the extras that come with the force, USA pro, 20 Leaving no exercise upturned.

Thank Guys, you’ve outdone yourself :)))

Kindest regards Justine ;)

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rvma88
rvma882 posts
  Verified Online store

I've purchased a whole collection of REP Fitness equipment to outfit my home gym from Gym and Fitness the last several years. The product offering is of high quality with a lot of support from the team in helping you pick the right equipment. The on-going support for my purchases has also been very dependable and I really appreciate the fast and… Read more ·  1

very informed responses. I am continuing to expand my home gym and I intend to just keep purchasing from Gym and Fitness.

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Nikola
NikolaACT
  Verified Online store

Honest Review, After 8 months using. I bought a Force G4 machine, dumbbells with a rack, multifunctional bench, a barbell and plates for my gym. I originally purchased everything for personal use, but after opening my own small private studio, I started using the equipment with my clients as well. I honestly couldn’t recommend the Force team… Read more ·  1

and their customer service enough. From the beginning, they organised everything perfectly with my order and shipped all the equipment together. Everything arrived at my address in Canberra in record time and with very clear instructions. I built my entire studio myself, and assembling the equipment was much easier than I expected. The instructions are clear and professional, and the quality of the machines is honestly impressive. The equipment looks and feels like professional, high-end commercial equipment. Cables and Smith machine are so smooth. I’ve been working in fitness for over 13 years. I’m a graduate Professor of Physical Education, Sport & Health and work as a coach every week with more than 10 clients. Everyone has been very happy with the Force equipment.

I had a small issue with a 5 kg plate that was damaged during transport. I contacted customer support, and they immediately sent me a replacement. I received it in Canberra within just two days. I also had a small issue after 8 months with 2 (screw)parts because of my own mistake. I contacted them and they responded quickly, solved the problem and sent me the spare parts I needed.

Overall, I’m extremely happy with the equipment, quality and especially the customer service. You don’t have to worry about being left without support or spare parts like with some other companies.

Great products, great quality and excellent customer service. Highly recommended!

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Lee b
Lee b
  Physical store

The team were just amazing, Dan in the store was super friendly very professional and knows what he’s talking about and helped me tailor my gym to my space at home, I bought the C10 with the sliding bench and I am in love with it, I’ve had it for about 5 weeks now and I he machine and bench is just an absolute beast of a machine, I all so got the… Read more ·  1

force dumbbell rack, they are fantastic and the rubber on the out side is very tuff, will out live me lol. Mitch online was just as helpful with all the arranging and any questions I had along the way. Team I couldn’t thank you enough, love the set up and you guys are amazing and will see you in store as I grow my home gym.

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Paul K.
Paul K.ACT2 posts
  Verified Online store

I purchased a Stepr stair machine from Gym and Fitness and really appreciated their approachability, knowledge and professionalism. I had lots of questions at the start and Jonathan helped answer all the things I was uncertain about. Shipping and delivery was fantastic and everything arrived on time as they said it would. I had a minor issue on… Read more ·  1

the payment side of things and their accounts team were really great to deal with. They sorted out my issues almost immediately and I really appreciated that they actually really wanted to help and have me happy as a customer.

I will definitely use them in the future and wholeheartedly recommend them to purchase from.

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Alen B
Alen BNSW
  Online store

WOW!! Gym and Fitness Australia always impress. This GHD bench is incredible and is a must for any gym enthusiast who is serious about achieving real results. I have compared many of these to competitor products and this is the pick of the bunch. It is commercial grade and built to last. AND the perfect size. AND is priced PERFECTLY! NOTHING!… Read more ·  1

will build your posterior chain like this piece of equipment. Forget it. This is it. It is exactly as advertised...and better! It comes packed securely and it comes together as expected following the easy-to-follow user manual. I would strongly advise you have access to a tool set with a reversible ratchet and metric socket set. This is a full commercial grade bench and therefore deserves the respect of the proper tool set to put together. It does come with its own tool set so if you are happy to take a week to put it together then use what’s supplied. I prefer to use a tool set built for real men. He he.. I am so happy with this purchase. In my opinion, It is the best of the best in the market. No question. Do yourself a favour and ADD this incredible GHD bench to your home gym or even a commercial gym set up. It completes any gym set up to perfection. Congratulations Gym and Fitness Australia who are Force USA’s No.1 distributor in Australia. I have been a loyal customer for over 8 years now and I have always been happy. These guys Lead the way in Australia and provide amongst the best in At Home Commercial Grade gym equipment. Thanks again team. Can’t wait for the next purchase!

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Dave
DaveVIC2 posts
  Online store

Absolutely loving my Force USA Tandem tower, I wanted to wait for a few months before reviewing so I could get a good perspective of the machine. It has not disappointed and to date it is the best investment so far, I’ve made. I Looked multiple options and thought a dedicated Lat & Low Row machine was the answer but really wanted the functionality… Read more ·  1

of the freestyle pullies so the tandem tower it was. No issues using it for the standard functional Lat & Low Rows but having the freestyle arms is a game changer for versatility. Highly recommend upgrading the weight stack too! Instructions weren’t clear with the additional weight stack, so I had some additional slack in the cables which frustrated the hell out of me but thanks to Super Dan, the best GAF warranty agent ever seen he quickly guided me through the issue and had it sorted. The team at GAF were always helpful with any questions, I’ll be using them for future gym gear purchases!!

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Basitha
BasithaVIC
  Verified Online store

Bought the Force USA compact leg-press hack-squat. Sales rep Dan was an absolute pleasure to deal with. Leg-press arrived very quickly. There are some minor scratches on the finish. It is a leg press so will get scratch with use anyway ;). Leg press is amazing and have been using it for a few days now. Super easy to assemble and is a pleasure to… Read more ·  1

use.

Now I am convinced I need the Force USA C20 next.

Highly recommend these guys if you are in the market for gym equipment.

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Rasfer
RasferSA2 posts
  Verified Online store

I bought a Force USA C10 from Gym & Fitness in March 2026. The service is first rate; all communication was answered within hours. The equipment arrived very well packed with nothing broken (a first for me!) Due to the excellent experience I then went on to purchase flooring, a full dumbbell rack and other small items. All arrived as before; well… Read more ·  1

packed with nothing missing or broken. I dealt with Jonathon in Adelaide (I live in the SE of SA) and found him and his colleagues to be clear, concise and very friendly with my questions and concerns. He worked on getting me a great deal especially with the freight costs! As a result, I highly recommend Gym and Fitness for home gym equipment!

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Ecnerwal I.
Ecnerwal I.NSW3 posts
  Verified Online store

I recently purchased the following from Gym and Fitness Australia: Force USA G12 All-In-One Trainer, Force USA Pro Series Barbell and VersaFit Commercial Grade Rubber Flooring. The sales experience with Gym and Fitness Australia was genuinely very good. Jonathan answered all of my questions promptly, honestly and factually, and gave me a very… Read more ·  1

fair deal considering the amount and value of equipment we purchased. Anne and Jonathan were always responsive via phone and email and were easy to deal with throughout the process.

I also appreciated that they are a legitimate Australian business based in Queensland and not just some random online storefront. That gave me confidence when making such a large purchase.

Now, I do need to mention the one major hiccup in the process, which was the freight company, Mainfreight.

To be clear, I do not blame Gym and Fitness Australia for this, but it absolutely affected the overall experience.

Before delivery, I specifically contacted Gym and Fitness to confirm that delivery directly into my garage would not be an issue due to the height and width restrictions at the driveway entrance. I provided photos and CCTV screenshots of the driveway and access point and was advised there would be no problem.

The delivery itself became very stressful.

The shipment arrived in Sydney on a Friday and was marked for delivery that day. I took annual leave from work to receive it. Nobody arrived and nobody contacted me. When I called Mainfreight after lunch, they advised the shipment had been sitting in their depot since 8am.

Then on Monday, after taking another day off work, I was told there was an “issue” with the freight. Eventually Jonathan investigated and discovered Mainfreight were now claiming there were access issues and wanted an additional $400 to arrange a third party delivery service.

After more discussions, Mainfreight later admitted the real issue was that they were struggling to secure a smaller truck and pallet jack suitable for the driveway restrictions.

The delivery was eventually pushed to Friday, a full week after arriving at the Sydney depot, meaning I had to take three separate days off work instead of one.

Even then, the driver arrived alone and expected me to help move the equipment. He initially claimed he couldn’t get the pallet jack down the driveway despite the access being completely manageable. After some convincing, he carefully manoeuvred it through without issue.

There is a reason Mainfreight has poor reviews online. My honest recommendation to future buyers is to request that Gym and Fitness use an alternative freight provider if possible.

Again though, I want to stress that Jonathan handled the situation professionally throughout and stayed in contact while trying to work through the issue.

Now onto the equipment itself.

The Force USA G12 is outstanding.

It genuinely feels like having a full commercial gym at home once paired with a bench, dumbbells and a barbell. The machine is incredibly solid and well built. I was worried it might feel rattly or cheap due to how much functionality is packed into it, but it absolutely does not.

The pulleys are smooth, the finish quality is excellent, and everything arrived very well protected in a large wooden crate with extensive wrapping and padding. The black powder coating looks fantastic and overall the machine feels premium.

If I had one criticism, it would be the instructions. They are honestly quite confusing at times. My dad and I ended up using an older G12 build video on YouTube alongside the manual to figure things out.

That said, once we took our time, the build went smoothly enough. Including laying mats, cutting flooring, vacuuming the garage, arranging dumbbell racks and fully assembling the G12, the total project took us roughly 16 hours.

The Force USA Pro Series Barbell is also excellent. Packaging was very good, the knurling feels comfortable without being overly aggressive, and the black finish looks sharp. Time will tell how it wears long term, but first impressions are extremely positive.

The VersaFit commercial rubber flooring also exceeded expectations. The mats are flat, dense, comfortable underfoot and have very little smell. I had read plenty of horror stories online about gym flooring odour lingering for weeks, but that simply was not the case for us.

Most importantly, my wife and I absolutely love the gym we’ve built.

I’ve wanted a home gym for over 20 years but never had the space or budget to make it happen. We still get excited every time we walk into the garage to train.

With the G12 as the centrepiece, plus a bench, barbell and dumbbells from 2.5kg through to 40kg, we can realistically do almost everything we’d normally do in a commercial gym, right from home.

Thank you to the Gym and Fitness Australia team for helping us finally make that dream happen.

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Steve S.
Steve S.
  Online store

We bought the REP Power Rack 5000 along with the Nighthawk bench and Nike dumbbell rack. The quality is amazing very solid and stable. Now I turned my garage into an amazing fitness gym for my family. The REP quality is a top notch and commercial grade. The packaging and quality exceeded my expectations. The safety attachments is no brainer… Read more ·  1

expensive but worth it. The multi pull-up bar is the most popular and most used in this family. Above all we feel safe doing our routines at home now. I just wish Gym and Fitness will get more REP attachment accessories available here in Australia.

Latest follow-ups

Anthony
AnthonyNSW5 posts
  Gym and Fitness

I purchased the Force USA HG100 Home Gym from Decathon (with the HG100 to be shipped from Gym & Fitness). Packaging for delivery was unfortunately slow and I had to call Decathon who then contacted Gym & Fitness to expedite the delivery. The… Read more ·  1

machine was finally delivered after 16 days! Notwithstanding this, the warranty team (in particular Dan) was very efficient and professional as I had a query about the tightness with the leg extension component of the machine (everything else was fine) and Dan responded within a day to offer a solution. Importantly, he also assured us that he (or the team) would continue to be available to help out on any issue and we were extremely comforted by this and knew then that we had purchased from the right gym store. Thanks Dan (and warranty team).

 Follow-up  · The home gym remains sturdy and works well. No complaints about its build quality. Only issue is that the rotating arms are quite close together so this exercise component can only be used by a smaller person.

Igor J.
Igor J.VIC5 posts
  Verified Online store

Fantastic repair / warranty experience – The LCD display on the computer on my Schwinn 800IC spin bike faded out and was becoming unreadable. It was just over 2 years old and the electronics only has a 12 month warranty. After sending a video to demonstrate the problem, Gym & Fitness… Read more ·  1

promptly sent a replacement at no cost. They always communicate promptly. I had also found their service excellent when I initially purchased the bike. I'd recommend them for any exercise equipment they sell.

 Follow-up  · The electronic display just plugged in, and 4 screws to mount it, as it is a full replacement of the original, Whole process took a few days from qld to Victoria.

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Brad P
Brad P
  Online store

Really amazing service, their team responded to my questions and helped package up the equipment I ordered in one shipment. Received follow ups on how my setup was. I had no issues with the any missing parts during assembly but great support from Gym and Fitness. Would highly recommend. Show details ·  1

 Follow-up  · The system was extremely well packed, all pieces wrapped and I had no scratches or issues with any finished. The assembly was not to difficult following the instructions and I had no missing parts or bolts. Used some online videos as well. I didn’t need the support team on this purchase but they have always responded when I’ve contacted them about other gear I’ve bought.

In-depth reviews

Matt James
Matt JamesWA
  Verified Online store

At first, I had my reservations about dealing with a company that didn't have a local store but decided to give them a go based on their product range, reviews and how helpful they were when deciding what equipment would be the best fit. I'm glad I did because they have been the best to deal with so far. (I'm Based in WA) We ordered some gym… Read more ·  1

equipment and the entire process was top notch from start to finish. There were a couple of minor delivery issues, but they took full ownership immediately and resolved everything without any hassle. I was very impressed with this, most businesses couldn't care less once you pay.

The Force USA C20 is also a very solid machine which was one of the bits of equipment we got. If you are thinking about this its worth considering IMO.

They were also really great when we were working out what we need with sizing and recommendations.

The after-sales support was absolutely top-notch, and I couldn't be happier with the overall experience. It's rare to find a company that genuinely stands behind its customers like they do. I wouldn't hesitate to recommend Gym & Fitness to anyone looking for quality equipment and outstanding customer service. Lachy, Dan and Gabriel are a bunch of legends I cant recommend them enough.

Matt

Find out how Gym and Fitness compares to other Fitness Equipment Shops

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richardson s.
richardson s.
  Fair Incentive Verified Online store

⭐⭐⭐⭐⭐ Excellent experience with Gym and Fitness I built the foundation of my home gym with Gym and Fitness, and I couldn’t be happier with the experience. From barbells and weight plates to the REP PR-5000 rack, Nighthawk FID Bench and the Force USA Tandem Tower, everything I purchased was exactly what I was looking for in terms of quality and… Read more ·  1

range.

A special mention to Gabriel, who was fantastic in helping me put together my purchase. He was knowledgeable, patient, and made the whole process smooth and stress-free.

There was a slight delay in delivery due to the holiday break, which is understandable. During this time, Danica truly went above and beyond in resolving an issue with my weight stack upgrade that was delayed due to courier miscommunication and mishandling. She showed great professionalism, kept me informed, and made every effort to find solutions and ensure the items were eventually delivered to me.

Overall, it was a very pleasant transaction, and I’m extremely happy with both the service and the products. Great customer support, great equipment, and a company that genuinely tries to look after its customers. Highly recommended!

John R.
John R.VIC2 posts
  Online store

Really happy with my experience with Gym And Fitness from the start. Jonathon was great to deal with and really helpful. It actually felt like I was walking into a shop and talking to someone who knew what they were talking about, rather than just buying something from a faceless online store. And the no BS discount was a nice touch. As for the… Read more ·  1

C20… it’s one heck of a machine. It comes with pretty much all the basic attachments you need to get started and the thing is seriously solid.

I was expecting the assembly to be an absolute nightmare, but it actually wasn't as bad as I thought it would be. The digital instructions were pretty easy to follow and made sense. That said, definitely go into it with some patience and don't convince yourself you're going to knock it over in an hour.

One bit of advice: DO NOT tighten everything as you go. Leave things loose until the instructions tell you to tighten everything up. It makes getting everything lined up so much easier.

Also, if you're sitting on the fence about upgrading the weight stacks, just get the bloody upgrade. Trying to add it later after you've already assembled the C20 will have you questioning every decision you've ever made and regretting all your life's choices.

I put mine together on my own over three afternoons. No major dramas and, surprisingly, not too much swearing.

I'm really enjoying it so far and now I'm just anxiously waiting for the new Sliding Bench to launch so I can finish off the setup and really make the most of it.

Very happy with the C20 and the whole experience. Would definitely recommend it.

Positive reviews

Gopal P.
Gopal P.QLD
  Physical store

Had a great experience with Gym and Fitness Gold Coast. I called up about an air bike and the team were very helpful and organised everything for me to pick it up from the warehouse. The bike was in excellent condition, easy to assemble and works really well. Really happy with the service and the quality of the equipment. Would definitely recommend! Show reply

Letitia
LetitiaSA
  Online store

Bought several items and the crew were helpful with shipping costs and the products are great. Especially loving the ForceUSA compact hack squat & leg press. Doesn't take up a lot of space, and is solid and well made, easy.to build too. Show details ·  1

Alex
AlexQLD
  Online store

Excellent service, I had an issue with a damaged product that I ordered online and they sorted it out super quick and gave me a replacement, no issues. Will order again Show reply

Negative reviews

Ali J.
Ali J.3 posts
  Verified Online store

[Name Removed] was very proactive in following up prior to a purchase being made, however he and the team have not responded to my communication regarding delivery. Show details

Gym and Fitness
Gym and Fitness    

Hi Ali, We are terribly sorry for the breakdown… Read more

Rhys Greedy
Rhys GreedyQLD6 posts
  Online store

Do not recommend – Have used these guys multiple times in recent years, unfortunately my most recent experience was horrible. Ordered 6 x rubber gym tiles and following the day of supposed delivery coming and going I decided to follow up with both these guys and their equally as poor carrier, Direct Freight Express. Both employees I spoke with really just tried to… Read more

push the blame to the other company, the items couldn't be located, and it was more disappointing that Gym and Fitness sent two update emails which were literally a cut and paste job. Items arrived 10 days after they should have. Won't be using again.

Gym and Fitness
Gym and Fitness    

Hi Rhys, We are terribly sorry to hear of your… Read more

Aaron
AaronQLD2 posts
  Online store

Stalling and giving me the run around – For months I’ve had to chase them up week after week. Particularly their worker Craig who costs them more equipment for failing to want to do his job when I had him called out to fix runners. 10/10 would not recommend Gym and a fitness for anything Show details

Gym and Fitness
Gym and Fitness    

EDIT: Hi Aaron, We are terribly sorry to hear… Read more

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