11,399 reviews
AI reviews summary
Pros
Verdict
Customer sentiment regarding Jim’s Mowing is largely positive, with numerous reviewers praising the reliability, efficiency, and quality of work delivered by individual franchisees. Clients frequently highlight excellent communication, fair pricing, and meticulous property clean-ups. While a small subset of feedback notes occasional communication breakdowns, scheduling difficulties, or inconsistent service standards with specific local operators, the overall consensus reflects a strong appreciation for the dependable local garden and property maintenance services.
This company did an incredible job on our property! Our garden was unkept and overgrown requiring tree cutting and much needed pruning. Nada responded promptly. She was very kind and efficient from beginning to end, leaving our property in perfect condition, clean and polished once again. Thankyou so much Nada, we are so grateful. Highly recommend your 5 star service!
Edward - Jims Mowing Lutana Tas, was a very pleasant young man from start to finish. We had a quote within 3 hrs of initial phone call. Two days later my elderly parents very overgrown lawn was beautifully mown. Surrounding trees cleared by hand. Clippings removed. Edward was a diligent worker with a strong work ethic. A pleasant young man who rates 11/10 & will be booked again.
I was impressed with the prompt follow up with my initial enquiry. We were able to obtain a quote and book in the job at a suitable time. The guy came on time and did an excellent job. Couldn't have been a better experience.
Reviews with attachments
Fred was so easy to communicate and went over and beyond to accommodate the time frame required. An excellent result.
Really happy with Jim’s Mowing! They were quick to provide a quote and got the job done soon after. Great service, really happy with the result and would definitely use them again. Highly recommend!
Alan was fantastic. He is obviously experienced and knows what he is doing. He quickly did my yard and side and got rid of all weeds, and it looked beautiful afterwards. The price was also good.
James was on time to quote and do the gutter cleaning. We had genuine gutter gardens growing in the new home recently purchased. He cleaned up afterwards and when I asked for roof and solar panel cleaners, he sent through a name and contact for stage 2 works. Pricing was good and competitive. The only improvement suggestion would be payment options, cash on the day and direct bank transfer to avoid the $6 banking fee would be ideal.
Sherwan is excellent at doing his job! We just moved to our new house and we were struggling with a new lawn mower. And he just came on the perfect time to rescue our crazy lawn. Kudos to you Sherwan! Thank you very much indeed.
- +1
Chi and team were fast, professional and had the urgent job dne in 3 days after my initial enquiry. I will add before and after photos of a small courtyard garden makeover ready for sale.
- +2
I cannot rate Luke, the franchisee of Jim’s mowing based at Peregian Springs South, high enough. Efficiency, professionalism, knowledge & know how, with exceptional customer service are hard to come by at such a high level these days, but Luke really has it all. Mowing is just the very beginning of what Luke offers. I was after a complete… Read more
landscaping makeover. From the first point of contact, Luke was the ideas man, keeping my budget at the forefront of his mind, and really listening to what style I was after, Luke made it happen seamlessly. Within a day my front yard transitioned from a disaster to an absolute delight. Will have Luke back for all my landscaping needs no question!
- +1
I had 2 x 50 metres sections of grass and weeds to trim around pittosporums along our fenceline, and Bhavesh from Jim's Mowing did a fantastic job. He was on time, a good worker, and a terrific result. Very happy with the outcome
Had some maintenance and clean up of my garden Mohammed did a fantastic job Definitely recommend him Rosa
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I was very happy with the tree trimming & lawn work undertaken by Shane from Jim's Mowing.
Quick response to my quote request, work done next day, very happy with the work that was done, very friendly and would highly recommend.
Absolutely fantastic job Pricing was perfect and advice re treatment to get rid of beetles and bugs was much appreciated. I would recommend Tim from Jims Fountain Gate and have booked him to maintain monthly
- +1
Brett and Taj from Hallett cove were fantastic and completely affordable. Job quoted and done within 2 days. No mess to clean up, neat and tidy work. Photos of before and after.
I randomly searched online for lawn mowing services and Jim’s Mowing came up first. I had heard about them before, so I thought I’d give them a try and I’m glad I did. After submitting the online form, John called within about 30 minutes, came by to inspect the lawn, and provided a very reasonable quote. He arrived exactly on time and got straight… Read more
to work. There was quite a lot to do, but he worked non-stop and completed the job within the promised time. John is very hardworking, polite, and always smiling. He did a fantastic job I can see my lawn again! Very happy with the service and highly recommend John from Jim’s Mowing.
Shane’s recent clean-up of our back garden plus mow and edge of the back lawn was undertaken in a professional and effective manner, his attention to detail is to be commended, it was a pleasure to have him undertake this task and we will be utilising his service in the future. Show reply
Latest follow-ups
Good service and prompt on time. I am happy with my worker. He is a professional. He is friendly and courteous.
Follow-up · We have our lawns cut, weeds poisoned and rubbish removed. One hour service. NDIS.
Professional Excellence – Hamad Yasser from Jim's Mowing Craigieburn is fantastic all round, not only with doing a great mowing job, and tidying up, but has also proven reliable, genuine, and a great person who listens to your gardening job requirements and delivers on great service.
Follow-up · My follow up review for Hamad Yasser from Jim's Mowing, Craigieburn. We have continued using Hamad's services as he's an all round professional. We have had trees lopped and pruned both for my place and other family, weeding, garden rubbish removal, and a few other services, on top of the regular monthly lawn mowing and trimming. Two years on… Read more
Everything was done quickly and exactly how I wanted it and more
Follow-up · Everything is always done quickly
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Positive reviews
Roger assessed the work to be done accurately and at a reasonable price, and Cameron did an amazing overhaul of my garden, including heavy pruning, removal of overcrowding spider plants, liriopes and winter weeds, and removal of tree stumps. My garden is ready for a new life. A truly excellent job. Thank you.
I couldnt recomend Scott from Jims mowing Ballarat enough! He did lawns , and edgings also garden beds worked damn hard and helped me with very little time to spare, awesome work ve4y v3ry happy and gratefull!!
Paul was excellent completing a few odd jobs for us. He also accepted last minute requested work. Communication was fast. Professional, efficient and did more than was asked for.
Negative reviews
I previously rated this business really highly. I don't know what has happened in the last few months, but I was charged $500 for a basic mowing service. I’ve used the same Jim’s Mowing franchisee for years and have historically paid around $70 to have my average-sized lawn mowed. My lawn is average-sized, has no hills and no significant… Read more
obstacles. I have paid more in the past when I’ve asked for multiple services, so I’m not expecting every job to cost $70. But this particular job was never discussed with me as a $500 job before the work was done.
When I questioned the charge and asked for a breakdown, I received a text saying the $500 included mowing, a $100 dumping fee and $50 for weed spraying. That still isn't an itemised invoice showing how the $500 was actually calculated, including the hours worked or hourly rate.
I was then told that my green bin wasn't used and the lawn waste was taken away, which apparently resulted in the $100 dumping fee. I have a green bin available at the property and had never previously been charged this fee despite using the same franchisee for years.
I was also charged $50 for weed spraying, despite no weed spraying being carried out on my property.
As of posting this, I still haven't received an actual itemised invoice showing the hours worked or how the remaining amount was calculated.
I contacted Jim's Mowing directly to try to get some help with this. I was told they couldn't assist because I hadn't obtained a quote for this particular job — despite having used the same franchisee for years and regularly having the same mowing service done for around $70.
Now I'm left trying to get someone to follow up with me and explain how this basic lawn job somehow cost more than it would have cost me to buy my own lawn mower.
Parramatta area 2025>April2026 [Name Removed] Vietnemese. was insolent, arrogant, misogynist. Ignored me every time when I tried to speak to him, kept walking away each time. He cost me on all 4 times he was here. First visit - power cleaned concrete c $400 he strode into house, plugging in to a lounge room power board without asking me & blew my… Read more
Wifi. I thought the whole house power was blown, new TV etc Replacement WIFI Modem cost to me $120. Back hose damaged on visit 2. Front hose damaged on visit 3 Plant pot broken visit 4 Nearly broke Side Gate, would have cost me $600. ●Despite my Viet friend speaking to him over ph in Vietnamese.
●[Name Removed] (Afghanastan) has been here once. Doesn't seem to understand that mowing job required leaving a cleaned up yard by using a leaf Blower. The lawn grass was very low, easy to mow but as they were leaving I had to request to return & clean up Yard of leaves. The original quote $90 became $95 when he arrived with QUASIM & wanted payment before job was started. No change from $100. I told him when he came to quote that I had travelled in Afghanistan & found people there good. When he returned to mow he clearly thought I was a female pushover to be taken advantage of.
Both [Name Removed] were told I needed reliability as I am 78 & dealing with Cancer Care Clinic & was reliant on workers to do a normal predictable mow. My yard is not large. No front pavement area was ever done by them. Both these mowers saw this as just easy money with a [Content Removed] attitude to me. JIMS NEEDS TO LIFT IT [Content Removed] GAME.
I had Rishu and a random man rock up to quote me, but instead i get asked how much i think i should pay. I dont mow lawns. The 2 areas to mow were so small they finished in 10min. Charged $66. But, they didnt mow the front area, evident by making ME remove dog poo so they can whipper snip the grass after i question why this patch wasnt mowed and… Read more
also the rest of the lawn. left the rest of the grasses sticking up untouched. Very poor work. Never again Im going to hire Jim.
Recent reviews
- +4
⭐⭐⭐⭐⭐ Garry from Jim’s Mowing (East Brighton) has completely transformed my garden. From the moment we met, he was friendly, professional, and clearly passionate about what he does. He told me he worked quickly, and he certainly wasn’t… Read more
exaggerating.
What would have taken me days—if not weeks—to tackle on my own, Garry completed in just a day and a half, and the results exceeded my expectations. The lawns look lush and immaculate, the hedges have been shaped beautifully, and the entire property looks fresh, cared for, and incredibly inviting.
What impressed me most was Garry’s attention to detail. He didn’t just mow the lawn and trim the hedges—he took genuine pride in his work and treated the garden as if it were his own. Every corner was left neat and tidy, and the transformation was remarkable.
In a world where good service can be hard to find, Garry stands out for his professionalism, reliability, excellent communication, and outstanding workmanship. If you’re looking for someone who delivers exceptional results and genuinely cares about the outcome, I couldn’t recommend him more highly.
A five-star experience from start to finish. Thanks, Garry - you’ve made a huge difference to my property, and I’ll definitely be using your services again. ⭐⭐⭐⭐⭐
Follow-up · Garry from Jim’s Mowing has been absolutely fantastic. In addition to my previous review, I wanted to acknowledge that his professionalism and care have continued long after the initial work was completed. As this is the first time I’ve owned a property with a large garden, Garry has been incredibly helpful. He’s come back several times to check… Read more
Andrew was fantastic! He was very responsive, arrived on time and worked incredibly hard. Communication was excellent throughout, and he took the time to explain our options before starting the work, which we really appreciated. The quality of his work was exceptional, and he was so efficient that he even managed to do some extra work for us at no… Read more
additional cost. Everything was left clean and tidy when he finished. Reliable, professional, friendly and clearly takes pride in his work. We couldn’t be happier with the result and would definitely use Andrew again. Highly recommended!
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