Judo Bank

Prompt service, advance warning of maturity date, time to compare interest rates, ease of online options and loyalty bonus and confirmation via email of banking. I have been with Judo for many years and found Judo reliable with good customer service. Show details

I have held Term Deposits with Judo Bank for several years and have been very comfortable with the ease of use on the website. Whenever I present with an issue, customer service is prompt, friendly and always able to help with a positive outcome. Very happy and satisfied Judo Bank customer.

Interest rates are very good and I was able to talk to someone when I needed to. Show details

A simple and smart way to invest – I have had term deposit investments with Judo for a while and find them excellent. The application process is straightforward and their staff are easy to contact by phone if necessary. Importantly, they provide significantly better interest rates than the big banks Show details

Best interest bank – Been with you a few years,intend staying as Ive always had a great experience

Highly recommend Judo Bank for term deposits. The loyalty bonus is a stroke of genius. Got me in! Staff are very helpful and friendly. And I appreciate getting plenty of notice to let me know a T/D is due to expire.

Was recommended by a customer from the Bank. I took a bit to decide. But very happy I finally did. Info is straight forward and not hard to follow. Questions were answered promptly and simply stated. Only 2 mnths in, so looking forward to reinvest again.

I have been with Judo for more than two years and found Judo to be reliable with great customer service. Mostly the rates for a term deposit are among the leading contenders for best value.

Whilst these guys seem to offer competetive rates I would srongly advise you to ensure the maturity date of a term deposit account (TDA) does not fall on a non business day. Judo does NOT pay interest over the weekend. I have a TDA which matures shortly on a Saturday. The funds will not be paid out until the following Monday. OK, we are only… Read more

talking about an interest payment of $18.00, however this practice is surely nothing but daylight robbery. I deal with a number of Banks and nobody else has the gall to operate in this manner. Surely Judo has an obligation to ensure that any TDA opened has a maturity date that falls on a day that Judo can effect the paymnet process?

No in-app signup functionality. Website doesn't work as Salesforce SAML SSO fails, so won't be signing up if they can't get the basic front door technology working, it leaves other technology in doubt. Show details

I have been with Judo Bank for 3 years. The monthly interest are always prompt. Although this might suggest a high review score it does not. The system is set up for hackers and scammers to attack clients. There is a reluctance for Judo Bank to… Read more

assist with clients that are subject to criminal activity. How? Simply by not providing an option for clients to get safe throughput of their term deposit. Also, the telephone access is another weakness. Having only one telephone number for contact, it is easy for hackers to transfer calls to a secondary destination. Thus obtaining an illegal contact where all sorts of information can be collected for the hackers to use.

I have a specific experience of these complaints and am currently attempting to ward off a hacker group from stealing my term deposit. How? The hackers control the access to Judo Bank and utilise Judo Bank's reluctance to develop safeguards for clients, thus creating problems for the client to prove they have not received their funds when ending their term deposit. The reality being Judo Bank has become a tacit conspirator of the funds they profess to secure!!

I would suggest looking elsewhere for a term deposit where there is a better interaction between the client and the bank.

The application process is very straightforward and the online app makes it easy to manage deposits. Rates are excellent and payments always arrive on time. Very happy with my experience with Judo Bank over the last 4 years

always found all set up etc easy to complete. phone help was excellent, I don't know if all your phone staff are easy to understand, but my experience, with the phone contact was excellent, I could understand them. thank you. Show details

After days of sitting on the phone trying to extract my matured deposit account from Me Bank I decided to look for an alternative. Judo bank not only had good tern deposit rates but they answered the phone promptly and were very helpful during the setting up process. And they will pay the matured amount directly in to my designated account .

We found it was hard navigating your system when we logged in, considering we're seniors and not so cluey with technical stuff. Also, it takes too much time to wait if we decide to call especially when we were having issues the last time.

Trust is everything, that’s what I appreciate the most it’s like leaving your new born child to be minded for the first time, you need to have trust in that person RIGHT!!

Judo Term Deposits came recommended by an accountant friend. It was easy and clear to choose the length of time and simple to rollover. As an ‘older lady’ living alone that’s quite important - along with the feeling of safety

Great customer service if needed.Best term deposits and easy to open on line. Quick response to application. Have had quite a number over a few years and never had a problem. Show details

Best current rate on a 5 year term deposit and the application process was really straight forward. Account was approved the same evening so I could make my deposit the following day. The money was received the day after and they have a very easy to use app to view my account. They are backed by the $250000 government guarantee which was very important to me being a smaller bank. Show details

My Judo Term deposit (s) have been so easy to set up, change and rollover. I love the way it is produced with all the facts you need to know and with a loyalty roll over increase to boot. I would recommend Judo to anyone who just wants freedom of stress and worry. Set and forget and Judo is breath of fresh air that does not go stale. Absolutely no regrets at all. Love it.

I have established 2 term deposits with Judo and both have been easy to do, I particularly like that this bank has the govt guarantee for up to 250k on deposits which gives me peace of mind that my deposits are safe.

The process to set up a Term Deposit and subsequently roll over the account is simple and easy to follow. The Rates are excellent and comparable to the best rates available. If you need to talk to staff they are polite, knowledgeable and very helpful. I would recommend Judo Bank. Show details

From the first contact with Judo bank the staff have been very helpful and professional aiding me through the initial setup of a Term Deposit account. This is my second TD with Judo bank and see no reason why this will not continue. Show details

Term Deposit funding from Judo Saver Account Now that Judo offers saver accounts it should be easier to fund a Judo Term Deposit from there without the imposed $20K daily limit making it hard to do so. I can accept the transfer will not be instant and go via BECS but having to call and ask to approve and push a transfer for me (still goes via… Read more

BECS) is not something one would expect from a system based on a modern platform. Internal transfers to own accounts with Judo (savers and TDs) should be unrestricted.