107 reviews
I have had home and contents insurance with Kogan for the last two years. Very happy' BE WARNED. Kogan was underwritten by QBE insurance, a company with good reviews. Kogan has changed their provider to Allianz insurance. My renewal notice has increased dramatically. I will be going directly to QBE.
Reviews with attachments
Kogan products, the best at the moment from me – Kogan product and service are the best for me at the moment, that includes gas, electricity, internet, car insurance, home insurance, they are the cheapest at the moment, so I'm glad that switch over to them Show reply
Positive reviews
Easy to use. Done in minutes. No problems at all. Show reply
Overall I'm not a fan of Kogan however this home & Contents insurance is effectively QBE being a well know trusted insurance company and exactly the same policy purchasing via Kogan was several hundred dollars less than buying it from QBE. Both online and over the phone the experience to insure with them was good Show details · 1
Great process and price , easy to navigate and purchase, overall a good experience Show reply
Negative reviews
I recently tried to insure my new house with Kogan and reached out to their customer service. At first, the interaction was very pleasant and welcoming. They took all of my details and assured me that because it's a new development, I would receive a follow-up call within 3 business days. However, it's been much longer, and I have yet to hear back from them. Disappointed by the lack of follow-up and communication.
Hi Adel, We are so sorry to hear this. Could you… Read more
NEW CUSTOMER FOR HOME & CONTENTS INSURANCE – Difficulty in reading the light ink otherwise good website with platform
Thanks Spina for your review. We will look into… Read more
Pathetic excuse for a service – Absolutely abysmal. Kogan is possibly the worst insurance company that exists in Australia
Hi Plight M, We are sorry to hear that you are… Read more
Recent reviews
Very easy website to negotiate, it took very little time to get a very comprehensive quote that covered so much more than my current policy which was due for renewal. The best part was it was a third of the price that Budget Direct my current insurance company wanted me to pay! It pays to shop around. Show reply
Sign up is easy- I wish more product reviews covered claims experiences for insurance companies- signing up experience is not worth much if your claim is denied or difficult to navigate. Show reply
Easy house insurance – Easy and competitive. The insurance calculates demolition and rebuild costs bust on current building description and also calculates contents. Also covers all the key risks such as earthquake, flood, fire, theft. Not sea level rise, storm events but I don't live near the sea. Show reply
great value, easy to obtain insurance – Very easy and great value, helpful assistance and an easy website to navigate. Show reply
Find out how Kogan Home & Contents Insurance compares to other Home and Contents Insurance
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Highly Recommended! – Customer Service was prompt ,polite, concise and very knowledgeable with insurance products. Show reply
Good Experience – No pressure to take product and have had a good relationship with Kogan for many years Show reply
Home Insurance made easy – Was so easy to join. Better value than what I have been paying. Very happy. Show reply
Good application process and good value so far – Application process was quick and easy, and the quoted amount is best value compared to other insurers I received quotes from. Haven't obviously made a claim yet as only new, and I cant see any other reviews where a claim was made, so fingers crossed that if I do need to make a claim at any point that they are not impossible to deal with Show reply
Same cover for less money – Easy to sign up for House and Contents Insurance. Very happy with premium charged. Lot less than previous Insurance company. Cover seem to be the same. Show reply
very good – It was straightforward to read and understand and I would tell my friends about your thankyou Show reply
Simple Home and Contents by Kogan – The Process was simple, all online for convenience and very transparent. Show reply
Contents insurance – Contents policy. Simple to setup and apply. I hope that making a claim is just as easy. Show reply
Easy application and competitive pricing – Online application very easy, cannot give more detail as we've never had a claim and have not claimed from Kogan, I'm hoping all will go smoothly if and when we need to make a claim Show reply
Find out how Kogan Home & Contents Insurance compares to other Home and Contents Insurance
Know better, choose better.
MOSTLY GOOD BUT NOT GREAT – When emailing policy all logos and banners were sent as attachments. There were so many I couldn't actually read the insurance policy Show 2 replies
save a buck – it was easy and I saved a couple of grand Show reply
insurance made easy – fast, simple and easy to organise great price highly recommend Show reply
Excellent service – Easy questions - Set out without hassle didn't take long at all straight forward Show 2 replies
Easy comprehensive home contents insurance signup – Underwritten by QBE who have much better reviews than other providers. We haven't had to claim anything on contents insurance yet but this does appear to be a solid product enhanced by upgradeable options like accidental damage and portable away-from-home protection. Show reply
Quick and easy – Online system was easy to use and price was great! Show reply
Great value – Ease of process, love the pre filling, makes it so much easier. Value and coverage is what I am looking for. Show reply
H&C insurance – it was very easy and the price is very competitive Show reply
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Hi Rod, we are sorry to hear this. We generally… Read more