Magshop

I've bought a number of subscriptions as gifts for family members, and Magshop make it very easy, cost effective, and very flexible when I need to update anything to do with these.

I spoke with Customer Service Member Celine today regarding a change required to a 12 issue subscription for Women's Weekly. Her support and efficiency were outstanding and very much appreciated. The matter was resolved promptly and extremely professionally. Thank you to Celine.

Thank you for great service and help. Sorry I didn’t catch the name of the gentleman but he was very professional and ensured my renewal was correct for post and digital. I really appreciate it.

I found person I spoke to as very polite and very helpfull, Could not ask for better service

My magazine has not arrived which means if it comes next week it’s last week’s magazine. I am frustrated that Magshop outsources the call centre outside Australia.

Very quick to complete My renewal, given information of the Deal and estimated time of delivery.

After speaking with Tee and with her knowledge everything was sorted out - it all comes back to the illustrious airlines and our wonderful postal system (ha ha) - one thing I have always found strange is that when you have new customers they all receive a gift - I cannot remember receiving any when I joined and then I became permanent and you… Read more ·  1

receive nothing at all - I am not saying that gifts should go out to all and sundry but maybe when somebody has been a member for say 5-6 years a small gift would not go astray - what do you think of this idea - plus I just love your magazines and I hope I never have to go onto looking at them on the computer - what a waste of time - you cannot really take the computer to lie down with you instead of a book - now can you???? Many thanks and keep up the good work. love to all - evelyn

I had a problem with a renewal proposition which resulted in me getting two copies of a magazine. Noah underestood and sorted the issue very professionally and quickly.

After my local newsagent closed down I turned to the Magshop in order to continue to get the magazines that the newsagent previously put aside for me. It was so easy to subscribe via their website and I’m so happy with their customer service that I receive with my magazines delivered right to my doorstep each month it’s like a little gift for me.… Read more

Thank you Magshop for filling the gap that was left when my local store shut down and for helping me subscribe to all the magazines that I love.

my query was about being direct debited without my permission and it should have been cancelled. I also was informed I was not eligible for the gift box, which I was very disappointed.

Years ago I must have ordered something. Couldn’t buy anything until I tried to set up an account and then you told me I already had one. Checkout bill was initially doubled

I was not able to get a clear idea of what the normal subscription is for The Weekly if you don't take up one of the offers to subscribe early. Just a little frustrating as the offer is now and I have 3 more issues before my subscription is due and with cost of living issues it would be nice to know what the price is.

An excellent selection of magazine to choose from as gifts for family members. Competitive prices and easy to set up a gift subscription following the prompts on their webpage. Highly recommend their selections and prices. Also great if you live outside Australia it's easy to set up.

I spoke with Louise today to sort out a subscription issue. She was very helpful and sorted it out quickly, even providing additional information so I could improve my outcome.

Last weeks Weekly Subscription was not received by mail. Spoke to Magshop and immediately a week was added to the Subscription. Cannot thank you enough for your ease of discussing my concern and your swift action.

Purchase process is a bit clunky on a mobile device but overall my subscription setup worked out OK. Good price for home delivery option for 6 issues. 12 issues works out more expensive when it should be cheaper. (More than double the price of getting 6. Odd...)

I cancelled my subscription in Nov/Dec 2025 but it was not acted upon and I was debited in August for another annual subscription. After sending two follow up emails and getting no where, I called and spoke to Tee. She was a delight to interact with, she cancelled the subscription, explained the refund amount and time line and left me feeling 'listened to' and happy with the outcome. Well done to Tee.

Tee, was super friendly & responsive to my needs. The missing New Idea actually arrived this Wednesday mail, with the new weeks mags??? The day after I complained. Where has it been?

Purchased a WHO magazine subscription renewal. Process was straightforward and completed in a few minutes. That is essentially the least you should expect and the most you can hope for all at the same time. So - five stars.

Great once I realised i.needed to register with MagShop.Grest service from Customer Services - I certainly look forward to getting my digital copy of Better Homes and Gardens. Thank you

Great service, no waiting on the call, introduction and less number of button pressing on the phone before someone pick it up, the query was resolved quickly. I am very impressed with the service.

The service provided by Jo was fine. Our reason for cancelling our subscription to TV Week is because is that it too often came well after the start of the relevant TV Week period.

this person was very helpful but it is most likely not their fault...australia post has just announced they are cutting back even more on delivery services so it is going to get worse not better...

I have been a subscriber for a number of years now and my auto renewal was a great option to have. The person I originally spoke to on the phone to check that my card number was correct was most helpful.