49 reviews
The entire experience from purchase to delivery was great. The delivery team were excellent and they placed the ice bath in the location and then getting it operational was really easy. Overall the use and maintenance of the ice bath has been extremely positive. Show reply
Spectacular product! I’m recovering from back surgery and the cold plunge has helped with dealing with inflammation and aching symptoms. The stainless steel and wood finish is awesome and the pump and ozone treatment was the reason I went with model. Reduced number of water changes per year with peace of mind of water quality and it gets bloody… Read more · 1
cold too! Big fan, I totally recommend this product and the team were professional, informative and a pleasure to deal with. Overall an outstanding experience. Love it!
This addition has been a great change in our lives and has been a great family activity to do as well❣️. Couldn’t recommend more highly the support we have been given and patience teaching me how to get the best out of the ice bath and also the infra red sauna as well. The follow up service is impressive and rare to find these days. Show details · 1
Reviews with attachments
Great product, at first i thought it would be overwhelming to install, and maintain the ice bath when needing to change filters etc. But Masseuse send you pdf’s and videos to help answer those questions. Product very high-end with a nice finish. Show details · 1
Love our ice bath + sauna set up. Aesthetically, they are beautiful and create such an amazing zen health space in our home. Functionally they are outstanding and of great quality materials - we use our combo daily and feel incredible. Every interaction with sales & service has been faultless. Ice Bath is Niseko size Lux. Sauna is Everglow Traditional size Grande. Show details · 1
Such fantastic 6 star service from Masseuse from Nic in sales to Jordan in customer service after a small hiccup in getting the unit through my door they sent 4 people to ensure it got yo backyard & unit is excellent. I have been in retail management for over 40 years & cannot fault the service received in everyway. Congratulations to the team Show details · 1
I have had the Niseko Ice Bath from Masseuse Health since early November and it has been a fantastic addition to my health and wellbeing routine. Masseuse health have been fantastic from the time of purchase through to delivery as well as routine follow ups to make sure everything is ok. The ice bath has worked flawlessly and gets use daily by… Read more · 1
my wife and I. I had been doing cold showers for about 12 months prior to getting the ice bath and wasn’t if it would get used but I must say that I love it.
The quality of the ice bath is excellent. I had the “white glove” service as part of the package but given I live in the country this was going to delay the delivery so I opted to assemble the ice bath myself. The instructions were very good and it was a very simple process.
The only suggestion I will give is to make sure you get the right size bath. I am 175cm and 80kg and mine is just the right size for me. I had a mate try it out and he is 185cm and 95kg and he struggled to fit in.
All is all a great product from a great company. Highly recommended.
Absolutely over the moon with my ice bath. Arrived fast and in perfect condition. The guys even took away the packaging. 10/10 service. Show details · 1
Water cools down quicker then I first thought plenty of leg room love solo lux ice Barth Show details · 1
Great company , so easy to deal with , fast delivery all the way from Melbourne to nw wa in less than a week , Niseko ice baths are a game changer , great quality . Packed in its own road case for the trip west . Show details · 1
The Niseko Ice Bath is amazing. The chiller gets the temperature down to 3 degrees and we use it daily. The stainless steel lining keeps the water cold for a long period of time meaning less energy to keep cooling it down. Having the app on the phone allows for remote controlling so it can be set to the desired temperature for when you home from a long day or hard workout. Show details · 1
I received my ice bath in a timely manner and from the sales process with Eran through to installation, the communication was exceptional. The whole experience was smooth and professional from start to finish. 10/10 would recommend. Show reply
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Recent reviews
We love our icebath. I was concerned that it would not get use frequently but that has proven wrong. Glad we made the investment. Super happy with masseuse Health customer service. No issues. Would definitely recommend. Show reply
I absolutely love my Niseko ice bath. It’s become so much more than something physical, it gives me an incredible mental reset. I feel happier, healthier, stronger and pain free. Most importantly, it’s made a real difference to my emotional healing through some very deep grief. The cold brings me completely into the moment, just breathing, feeling… Read more · 1
and finding my strength again. For me, it’s become a little ritual of healing and resilience. I would highly recommend this ice bath.
We love the ice bath/hot tub. Living in Canberra the heat function is a blessing being able to soak in the warm water during those sub zero days. The cedar wood adds a beautiful finish too. Thanks Masseuse for the great and continued support and a special thanks to Yan that has helped with every question and step of the way. Show details · 1
Our ice bath is easy to use, beautiful to look at. The team that delivered it unpacked it, put it in place and took away all the packaging. We simply connected it and filled it up and were able to use it that day. Such a winner! Show reply
From ordering my Niseko ice bath to delivery has been nothing short of amazing. the overall quality of the ice bath is great. From the stainless steel material to the wooden detailing. I am so so happy and grateful to have an incredible product from the comfy of my own home. The chiller has never let me down. I get up early for work and having the… Read more · 1
ability to pre set my ice bath so it starts cooling down before I get in there is incredible!! It’s easy to clean, simple to drain and refill. If you have been wanting to get one I honestly wouldn’t look any further. Masseuse Health co have got this product spot on. Customer service has been great too. Thank you very much for an amazing product!
Such a great product! Love the durability of the bath being able to go hot and cold! Filter makes life so much easier as you don’t need to refill the bath every use. Stays cleaner for way longer. Highly recommend. Show reply
Amazing service that goes above and beyond what you expect. we got an ice bath and the product is fantastic but the after sales service is even better. Show details · 1
Beautifully made ice bath and accessories, and cooler is great quality. Holds temperature well while not running and cools rapidly. Easy to change filters and water when required. Company are amazing to deal with. Show details · 1
The ice bath is incredible and so is the service! Show reply
Find out how Masseuse Health Co. Niseko Ice Bath compares to other Showers & Baths
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Great product , ive had the ice bath for about 1 month. set up was really Easy Took around 7hrs to chill water down from 24 deg to 10 on initial set up . Ice bath is as expected , good quality and works very well. Maintains temp between 13 to 10 deg when chiller scheduled to come on for 2hrs every 12hrs. Customer service has been faultless Show details · 1
Great company to deal with. I love my new ice bath, great quality and easy to use. I have a new sauna on the way! Edit. Unfortunately my sauna order was cancelled as they did not have the model available as ordered and paid for in advance after waiting some time for it. Still waiting on the refund.... Show details
Absolutely loving the new Niseko Grande Ice Bath. The whole experience is first class. From the Wellness team the white glove delivery to set up and post delivery assistance. There’s so much attention to detail, quality and customer support … I totally recommend Niseko and Masseuse Health. Show details · 1
Great product, best way to start the day. Many thanks Show details · 1
Very impressed with the Niseko Ice Bath. Beautiful high end materials and easy to follow set up. Looks fantastic. Exceptional customer service from time of purchase to after care delivery. Show details · 1
Terrific customer service before purchase, easy delivery, and again after delivery. Would buy different products from them! Show details · 1
We love love our ice bath. So nice to be able to have this in the comfort of our own home Show details · 1
Well made product overall. Chiller is functioning well, Customer service both pre and post sale is on point. Using it daily to help with lower back and has been excellent, no muscle pain at all! Show reply
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Hey Dave, Thanks so much for your kind… Read more