221 reviews
AI reviews summary
Pros
Verdict
Overall sentiment towards Opulenz is overwhelmingly positive, with customers praising the ability to affordably test niche and designer fragrances through high-quality decants and samples. The business is frequently commended for its prompt dispatch times, secure packaging, and helpful customer support. While a small subset of reviews notes occasional stock limitations or isolated concerns regarding product performance and handling, the general consensus points to a reliable and valued service for fragrance enthusiasts.
I ordered the 15ml sample of Bergamask after loving the perfume on someone else, I wanted to try before I bought bigger (very pricey!). The first couple of sprays were amazing and it smelt wonderful on, however it now smells cheap and unwearable. I expressed my concern and received an email accepting nil solution or accountability, a lot of guff about how wonderful they are and suggesting I have a problem with my storage. Thumbs down Show details
Always happy with the service at Opulenz - have ordered multiple times including decants and full bottles. Quality and presentation of their decants is top notch. Show details · 1
This is the second time I've purchased from Opulenz and it certainly won't be the last! The variety of high end fragrances can not be found elsewhere and the packaging the samples come in are chic and elite. Show details · 1
Reviews with attachments
I accidentally saw a website where it was affordable to buy my favourite perfume. I decided to try it and was not disappointed. The parcel arrived on time and in a quality container with the name of the perfume I bought. I think this is not my last purchase from this site. Thanks to my purchases, my friends also learned about the site. We will continue to discover new fragrance on Opulenz website and enjoy the acquired luxury brands. Show reply
They told me my order was gonna be dispatched later due to Christmas and weekends but I still got my package on time. Awesome service! Show details · 1
The store was super easy to use and search for the products I wanted, as well as the amount of MLs I wanted to buy (there are several options). There's a really wide variety of perfumes to choose from, including iterations of perfumes. The package is very well packed with bubble wrap in a mailer bag. The perfumes are very clearly labelled, and I… Read more · 1
haven't had any issues with the atomisers. I've bought about 9 perfume samples (2ml) from Opulenz so far, it's a lovely little treat to myself while I try to find a secondary signature perfume. The packing and shipping are very fast, and I often get the package a day or two after buying. They didn't have one item in stock once (a previous order), and they refunded it, which was super nice of them. These are my favourites so far! Hoping to look for something similar to Black Opium Over Red, but not as expensive. Order numbers 19427 and 19236. Thank you for a great service! Expect another order from me soon, haha!
It is great to be able to order samples in order to properly test a few perfumes. The delivery was fast, I recommend and I will buy again. Show details · 1
Excellent experience, great customer service. My first time purchasing from this site so I was sceptical at first about the low prices and authenticity. I asked for a batch number for the Parfums De Marly and they responded very quickly. Everything came back authentic and the delivery was fast. I'm so happy I scored a full bottle of my favourite fragrance at that price. I'll definitely be purchasing from Opulenz again. Show details · 1
Order no #19193 Communication with Opulenz was flawless and I can't emphasize enough on how quick they were with shipping.I had ordered Nishane Hacivat and the only concern I have is that my bottle had a tiny bit of paint chipped which is sad considering the cost of this perfume. Show 2 replies
I bought a Parfums de marly Oajan recently from this site for about $415.00 only to find out that the batch I received was about one year and a half old. The smell of the fragrance deteriorated to a skin scent with no projection, performance or silage. I emailed their customer service team expressing my concerns and to return the item for another… Read more
bottle only to be told that they do not accept returns and I was noise blind and they had not received complaints from others for this batch. This was not a case of noise blindness as I have other Niche fragrances in my collection that perform better. Do not waste your money on this website. I only gave it a one star to commend the delivery timeframe.
Hi Jami, Whilst we respect your opinion, we sincerely… Read more
If i could give 0 stars i would! I have had a defective bottle delivered product leaked tried to have it sorted but they would not replace the item just went around in circles playing games. I sent what I could of photos to prove that this had happened but still not good enough for apparent insurance mind you it was for $34. I wont be recommending… Read more
this company they are not even personable signing every email reply regards Opulenz. Horrible customer service.
Hi Ally, We are sorry that you feel this way about our… Read more
Latest follow-ups
Fragrance samples – Great selection of fragrance and prompt delivery, any enquiries were quickly answered. Show reply
Follow-up · Sample size was exactly as ordered, with packaging very secure. I didn't find a new favourite,but will definitely be purchasing again,as the extensive range allows choice with size ,price, and fragrance.
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My 1st order of a old favourite men's colone from the 80's80s was hard to find untill I found Opulenz I bought a 5ml & it was perfect but didn't last me long so I decided to buy a 20ml & not only was it a reasonable price it was in a really good… Read more · 1
sized bottle & strong making the order was just as easy as the 1st order & it arrived in a well packed bag & arrived in a reasonable time frame. Very good company to get your order sorted. Thankyou Opulenz
Follow-up · All the above like packing was very well packed tracking was good & customer service was good. As a return customer I was again very happy with this seller
Great range of fragrance options and some hard to find gems. Fast shipping, many thanks Show 2 replies
Follow-up · Delighted with these purchases I have made through Opulenz. Quality authentic fragrances sent direct to NZ. Many thanks
Positive reviews
Great shopping experience. Range of product selection is amazing, with fantastic looking and functioning hardware. Super fast delivery is the icing on the cake. I'll definitely be back..... Show details · 1
I recently purchased few samples from Opulenz, my experience was very satisfactory and i highly recommend Opulenz , one of sample was .5ml less and they had refunded the amount for that , this shows their customer service and credibility. if you are looking to try some niche or designer fragrance before committing to full size bottle, amazing… Read more · 2
quality and even their decant looks quiet luxurious, i did tried samples from few other places and i feel the quality is not that great. i wish they add more brands and flankers to their list . i will definitely buy more for my summer collection.
Amazing customer service, awesome presentation, good prices and great catalogue variety! For me Opulenz is the perfect opportunity to get to know a fragrance through their samples or even better get a full bottle if available :) Show details · 1
Negative reviews
Don't list it if you don't have stock! – I am sick of sellers listing and then accepting an order and payment only to then discover they don't have stock and cancel. I had hoped Opulenz would be different, just another time waster Show details
Hi Robin, We do apologise for the inconvenience caused… Read more
Upsetting – Product delivered to wrong address. up up down down you are all clowns so go to town
Hi Joao, For privacy reasons, we will not copy paste… Read more (+2 replies)
I don’t recommend it – So bad, i don’t recommend it at all, very bad atomizer (not spraying), i spent more than $100 on perfume, they only offered me $5 as compensation. Show details
Hi Ihab, we did discuss this with you on email. You only… Read more
Recent reviews
Great order fulfillment, that is absolutely their Strong Point. Areas if they improve, can make them the no 1 portal for perfume purchases mainly decants. - Greater brand repertoire - for e.g.: stocking all perfumes of Tauer PErfumes, Rogue Perfumery. It is currently very mainstream driven, generally what other sites have. Other sites they can… Read more
benchmark (Fragland, Scentdiscovery.com.au) - fantastic range. - At least Stocking what they have - many of their samples are out of stock. I see no improvement in that.
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I was very happy with the service I was provided.Communication was prompt as was delivery. The 10 decants I ordered were packaged and bottled very professionally. Opulenz range and pricing on niche/ designer fragrances is the most competitive around.I did do price comparisons before buying. Highly recommend. Show details
Quality is exceptional, I love Opulenz fragrances and Parfums. It is the only place I can get Sample - Parfums de Marly - Sedbury. Everyone has SEDLEY, but NOT SEDBURY. It is one of my favourites. Also Nishane Tuberosa is hard to find too, so I am very happy I have so far discovered these two. I'll have another search this weekend with my discount and find another favourite. Many thanks, Tiff C Show details
This scent is amazing, longer lasting to me. Always lingering and catch a whiff here and there, just makes you smile. I had a small vial as a gift, loved it, Had to grab this one within same breath. Excellent price. Fast delivery. Purchased a number of decants from these gents, excellent sprays and bottles as always. Show details · 1
Legendary service, super quick replies to questions, helpful and very customer-focused. Delivery was incredibly fast and the decants are top-notch quality. Highly recommend! Show reply
5 stars from me as usual. I’ve found yet another full bottle purchase through sampling from opulenz. Absolutely the best website for fragrance samples. Always very fast shipping and a great selection of fragrances. Couldn’t reccomend them enough! Show reply
My experience with Opulenz was great. My order came quickly and my decants arrived well packed and undamaged. Although they didn't have every fragrance I wanted to try, Opulenz had a relatively large range for me to pick from and my 2ml decants were packed in high quality atomisers. Would definitely use them again. Show details · 1
Was looking for designer fragrance samples at a good price. Placed my order Fast postage arrived undamaged and were the authentic fragrances. Would order from them again in the future Show details · 1
Really quick delivery and great customer service! I accidentally used the wrong address, and they responded to my email within minutes and got it sorted. My perfume sample came really quickly, and they have a great range of niche perfume samples. Show reply
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Hi Suesan, Thanks for your feedback. However, as stated… Read more