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405 reviews
5 Honeybees2023  · Excellent service, hair matching was great and the quality is perfect. Will order again.
5 olivia  · Beautiful quality hair extensions that looked so natural on my wedding day .
5 Maria P.  · Amazing as always, the hair quality is so good. Will be repurchasing
5 Emma  · 10 out of 10 would recommend to anyone wanting good quality
5 Katie  · Excellent customer service.prompt delivery Item just as described. Nice work! Thanks team;) X
5 Nat  · Loved!!! They have lasted me months still feel and look brand new
Ninni
NinniQLD
  Fair Incentive Verified

I’m really happy with these hair extensions! The hair is soft, good quality, and blends really naturally with my own hair. They’re easy to style and feel comfortable to wear. Definitely recommend!

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Renae I.
Renae I.
 

These are the worst extensions I've ever purchased. They shed constantly and the quality of the hair is nowhere near other brands ive bought. It takes a lot longer to dry and the texture feels fake. Dont waste your money

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Katelyn
KatelynQLD
 

1/5 — $800+ for a colour that looks nothing like advertised Absolutely appalling colour accuracy. We spent over $800 on a full set of tape-in extensions in Light Auburn #30. What arrived is anything but light auburn. The extensions are predominantly dark brown, with black streaks and noticeable purple undertones. Finding extensions for… Read more

naturally light ginger/light auburn hair is already incredibly difficult. Even looking at the listing photos, I knew their idea of “Light Auburn” was darker than what I would personally consider a true light auburn — and I was prepared for that.

What I wasn’t prepared for was receiving something that bears almost no resemblance to the colour they actually advertised.

Screen settings and lighting can absolutely cause minor colour variations. They don’t turn the warm auburn shade pictured online into dark brown hair with black streaks and purple undertones.

When you’re charging over $800 for a full set of extensions, accurate colour representation shouldn’t be too much to ask.

If you’re naturally light ginger/auburn and considering #30 based on their photos, be extremely cautious. Premium pricing for colour accuracy this poor is simply unacceptable.

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Jennifer
Jennifer
  Verified

I received my product on December 24 and within 22 hours It broke. I would fess up if it was my doing, but I was literally just wearing it driving to Christmas Eve dinner and the halo wore just snapped randomly. I have sent the company now three emails from 12/24 to present and have not heard anything back. I reached out looking for advice on how… Read more

to fix the halo line and to seek their feedback on whether or not this is normal given I was wearing it at the time it snapped and had for such a short period. I’m pretty disappointed in them not following up. I am also disappointed in the quality, every halo I’ve had in the past is adhered with a clip that connects to the left. I don’t know why they chose a bead because that’s the exact reason that the product failed.

Pure Hair Extensions
Pure Hair Extensions    

Hi Jennifer, As mentioned in our email… Read more

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Jennifer
JenniferQLD
  Fair Incentive

Beautiful, luxurious long hair! I wear mine in soft mermaid waves, and it looks amazing. I purchased the Pure Hair 24-inch Deluxe Clip-In Hair Extensions in Mocha Brown (7-piece set) a month ago. They’re so easy to apply—I can put them in in under 10 minutes. I simply tease the section of hair where I’m about to attach the clip, or if the area is… Read more

thinner, I twist a small section of my natural hair and clip the extension onto the twist for extra grip.

I’ve also washed the extensions once, and they were incredibly easy to care for. I used the L’Oréal Glycolic Gloss Shampoo, Conditioner, and Lamination Treatment, and the hair stayed silky smooth throughout the washing process.

I keep the seven pieces attached to two claw clips in ponytails, which makes washing much easier. I thoroughly wet the hair in the shower, apply the three-step products, then towel dry and blow dry on clip hangers. The extensions dry beautifully, stay soft and smooth, and hold my mermaid waves really well.

I’m very happy with the quality and would definitely recommend them!

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Emily M.
Emily M.
 

Once again,in love with the quality and longevity of these extensions. I’ve found them of much higher quality than more expensive brands!

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Jessica
JessicaNSW5 posts
  Verified

Extremely terrible quality hair. I suspect some of them are animal hair/synthetic blends but obviously this is just my suspicion based on years of dealing with hair extentions. The hair after one wash was unmanagable, took about 10 times longer to dry then real hair, and had a very bizarre texture, along with being very thin at the ends and… Read more

frizzy all over. I used appropriate salon quality extension products to manage them, still no help. There was also a weird synthetic looking sheen to the hair.

I was also unhappy with the "colour matching service" - I am a level 8/9 blonde and was suggested a "chestnut brown". Thankfully I used my brain and didnt order that colour.

I ordered several colours, as i have dark hair underneath. The darker hair seemed more legitimate, but the blonde was terrible. I will never purchase from here again and I am considering getting independent testing on the suspected "human" hair.

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Em Macklin
Em MacklinQLD
  Fair Incentive Verified

beautiful ‘olivia’ wig - easy to fit - transaction speedy !! I have purchased a halo and now a wig and they are both excellent quality…. HIGHLY RECOMMENDED Show details

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Lauren K.
Lauren K.WA
  Fair Incentive Verified

I wasn’t sure on the right colour but the staff were super helpful and it was great purchase! Show details

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Jessie j
Jessie jVIC
  Fair Incentive Verified

I have worn pure hair extensions for years now, from bleached blonde very short hair to Brunette I have always been able to find the correct colour and they are easily blended in with my natural hair. I wouldn’t buy hair extensions from any other place! The quality and price is amazing compared to any other! Absolutely amazing, I love my pure hair… Read more ·  1

extensions and I am forever telling people I have had extensions in as they look so real and natural!

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Rhiannon Sutherland
Rhiannon SutherlandVIC
  Fair Incentive

Great product and exactly what the description said. And next day delivery meant next day Show details ·  1

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Lauralea
LauraleaQLD2 posts
  Fair Incentive Verified

Absolutely love my hair extensions, Pure Hair Extensions were a pleasure to order from and the clip-in extensions were easy to attach, perfect colour match and provided the great amount of volume for our wedding day. I highly recommend Pure Hair Extensions. Show details ·  1

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Aprilia S.
Aprilia S.
  Fair Incentive Verified

My natural hair is really short and i missed having long hair. I bought the 20 inch pack and i loveeeee!! Get lots of compliments on how natural it looks Show reply

Latest follow-ups

Nickie B.
Nickie B.
  Fair Incentive

The item i wanted wasn't in stock but the communication i received was amazing. I got the item in time and was so happy with the quality and it was the exact colour I needed. You guys are amazing. Unfortunatly I can't remeber any of the details asked below. Show details ·  1

 Follow-up  · I had a friend install them, it went smoothly. Was easy to take out the day after as well. No shedding and easy to style. Held curl really well. Unfortunatley don't have a photo to add, all the photos I have are from the front.

Positive reviews

Sharon
Sharon
 

Highly recommended! The quality of these extensions is amazing. I have another halo from a different brand and they do not compare in quality . I was able to colour match and they look and feel great. Customer service is also very responsive to enquiries and helpful. Show details

Tegan Wilkinson
Tegan Wilkinson
  Fair Incentive Verified

Beautiful high quality clip in extensions, ordered to add volume to my wedding hairstyle. Can’t tell the difference between natural hair and the extensions. Very happy with purchase (& speed of delivery!). Show details

TBeck
TBeckNSW
  Fair Incentive Verified

I'm really happy with my extensions! They are such good value, great range of colours and the quality of the hair is lovely. The quality of the clips are great too, they feel really strong. I also bought the colour wheel to have in my salon so I can help clients with a colour match. I love the range of colours! Very happy and I will definitely be repurchasing! Show details

Negative reviews

Kelz F.
Kelz F.
  Verified

The worst K tips ever... there was strands of cotton that had to be cut out.. they shed nonstop after being installed. I paid for the highest shipping option yet it took them so long to even leave facility! The only reason I purchased as it was stated that they ship from NZ.... yet no... even that was a lie. After emailing them photos and… Read more

evidence..they stopped responding..and refuse to accept the possibility of a faulty batch. Will be seeking damages as this is fraud

Suzanne
SuzanneNSW9 posts
 

The hair I received is not the same colour as advertised. I haven’t opened the packaging . I’ve sent them several if not more but they won’t respond to me . I’m now going to consumer affairs hopefully they can get in contact with them . Bad bad customer service

 Follow-up  · Company has to be the worst I've ever dealt with . Not one single reply to my emails. Asked for refund as the hair is nothing like i ordered the company refuses to reply .

Valentina Mortimore
Valentina MortimoreVIC2 posts
 

I placed my order on Thursday last week hoping to receive it by Saturday the following week but despite multiple emails and WhatsApp messages and text messages that’s shared on the website, I haven’t gotten a response. My only order status keeps saying “Waiting for details” although the payment was successful. I suspect it’s a scam. Don’t trust this website.

Recent reviews

Anne
AnneNSW2 posts
 

Soft and flowy real human hair extensions at a competitive price. Purchasing products on their online store was a breeze and shipping was fast. My hair extensions arrived just right on time for a special occassion. Truly happy! Thanks, PureHair! ❤️❤️ Show details

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Linda
LindaNSW2 posts
  Fair Incentive

Absolutely love these hair extensions! Super soft, thick, and blend perfectly with my natural hair. They’re easy to style, don’t tangle much, and give amazing volume and length. Definitely worth it! Show details

Mandi H.
Mandi H.TAS3 posts
  Fair Incentive

Pure Hair, being extremely affordable, has helped me so much, more than they know! I over bleached my hair causing massive hair loss on only the right side of my head. My hair is EVERYTHING to me I was devastated then a good friend taught me how to use Pure Hair.... Amazing!!! The transformation is incredible the hair is so gorgeously soft on my… Read more

5229239. Thank you all at Pure Hair you have a lifetime customer in more. You given me confidence back and for such an amazing price. I thank each and every one of you ♥ Mandi ♥xxoo

Rowan B.
Rowan B.
 

Ordered next day delivery 1 week before a wedding as I assumed it still might take a few days. When I reached out and asked where my order was they said it was “flagged for fraud” and that they needed my bank details again, and proof of address. As it was 2 days to the wedding I cancelled my order and am yet to receive a refund. Extremely disappointed in this service.

PcT09
PcT09NSW
  Fair Incentive

I recently purchased clip-in extensions from Pure Hair Extensions and I’m honestly so impressed! The quality is absolutely beautiful — the hair is so soft, silky, and blends perfectly with my natural hair. P.S They’re also really easy to put in, making them perfect for a quick glow-up when you want extra length and volume.

Jillian
Jillian2 posts
  Fair Incentive

I recently purchased the clip in hair extensions and found the quality of hair really healthy and thick. Lots of colours to match and came in a lovely box. Will definitely recommend this brand

Gemma
GemmaQLD
  Verified

Loved these hair extensions! The colour I originally chose was out of stock, but the team matched me with an even better shade that suited my hair perfectly. It turned out even better than I expected. I have worn them almost every weekend for the last year, I’ll definitely be purchasing again! Show details

Noora
Noora
  Fair Incentive

I ordered the 30-inch hair extensions and I’m very happy with the quality. Five months ago, I ordered the 24-inch extensions and they were amazing—soft, thick, and long-lasting. That great experience is exactly why my sister and I decided to order from you again. The hair is true to length, blends well, and feels high quality. Definitely worth it, and I would recommend this brand with confidence. Show details ·  1

Helia K.
Helia K.QLD
  Fair Incentive Verified

OMG I love it! I received my order on time. The quality is really good, and the hair feels just like my own natural hair. I’m very happy with my purchase! I recommended to all my family and friends! Show reply

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