Super Sleeper Pro Original Mattress Topper
Verified1,358 reviews
AI reviews summary
The Super Sleeper Pro Original Mattress Topper receives strong praise for its ability to revitalise old mattresses and provide significant relief for chronic back, hip, and joint pain. While the majority of users report a transformative improvement in sleep quality, a segment of customers has raised serious concerns regarding product durability and the logistical challenges of the return process.
Pros
- Pain Relief: Users consistently report a reduction in back, hip, and arthritic pain, with several noting they no longer wake up with stiffness or the need for medication.
- Mattress Transformation: The topper is frequently credited with saving users the expense of a new mattress by adding a layer of "cloud-like" comfort to hard or aging beds.
- Effective Support: Many reviewers highlight the balance between softness and support, noting that the topper contours well to the body and eliminates pressure points.
- Fast Delivery and Setup: The product generally arrives quickly and is described as easy to unpack and fit onto the bed, with deep skirts that provide a secure fit.
Cons
- Durability and Shape Retention: A recurring complaint involves the topper developing permanent indents, sagging in the middle, or forming a "hump" between sleepers within weeks or months of use.
- Difficult and Costly Returns: Significant frustration exists regarding the "risk-free" trial; customers must pay for return shipping, which often exceeds $100 due to the item's bulk and weight.
- Inconsistent Pillow Quality: While some enjoy the bonus pillows, others report they are "rubbish," too hard, or different from the adjustable cooling pillows shown in advertisements.
- Physical Practicality: The topper adds significant height (approx. 7cm) to the bed, making it difficult for some users to get in and out of bed or fit standard sheets and doonas.
Verdict
The Super Sleeper Pro is a highly effective solution for those seeking immediate relief from physical discomfort and an affordable way to upgrade a firm mattress. However, potential buyers should be aware of reported issues with long-term shape retention and the substantial financial and logistical hurdles involved if they choose to return the product.
No more nightmares tossing and turning all night ! My caravan matress now feels more comfortable & luxurious than any hotel bed I’ve slept in. 5 - Stars ✨ ✨ ✨ ✨ ✨ Show details
Absolutely love my supersleeper pro. I’ve had 3 and I’ve recommended it to friends who can’t believe what a great sleep they have with their topper. It’s the best. Highly recommend Show details · 1
Hi , I purchased my super sleeper pro original Mattress Topper only Days ago . Wow what a difference it has made to my sleeping and Hips and back I have major issues with Back pain; Also having a Spinal Cord stimulator implant in my back This Mattress Topper has changed everything . I had acing hips constantly , My bed is getting a bit old,… Read more · 1
But I still love it, didn’t have the money for a new mattress. so I elected to buy a super sleeper Topper . The Best thing I’ve ever done .
Reviews with attachments
Absolutely love the Super sleeper I tried the muscle mattress didn't like it tried the marshmallow topper didn't like it but love the Super sleeper pro Show details · 1
I have tried many mattresses and many toppers tired of waking up sore at 4am, last night was my first night with the super sleeper I got 7 hrs sleep and woke up pain free I am so happy wished I had bought it earlier Show details · 1
I got mine a week ago and i couldnt be any happier i'm 86 yrs old and struggled getting out of bed now i'm up early and in no pain . I got a king single and got a queen size for my daughter her and her husband are so pleased the daughter has no pain in her back and has no pain all day they are truley amazing i would recommend them to everyone thankyou . Show reply
My husband and I have had really bad backs for years we have had ours for a week and already we are both getting up with no pain at all I couldn't believe something could be so good would really recommend it to anyone with bad backs it really is unbelievable. Thankyou so much for making these I no longer have to have needles in my back . I can't praise them enough. Carmel ingham Metford nsw . Show details · 2
Very fast delivery, I waited a few days to let it expand and then it took a couple of nights for me to get used to it. I am loving the softness but I still have the support I need for my back. No more waking up with sore hips. Show details · 1
So far so good. Seems to be really comfortable and helps a lot with sleeping. I recently purchased one of these because ive been told they are the best thing, so here goes and I Will keep you all updated in future. Show details · 1
Delivered within 2 days. Fitted easily over existing mattress. Fell asleep within minutes. Woke up refreshed and energy to take on a full work day. Great quality product. Extremely happy. Show details · 1
I have tried many different mattress toppers, which non has helped at all infact some made my back worse. I am THRILLED to say that the Super Sleeper is FANTASTIC. It is so comfortable, plus at Long Last I have a mattress topper which does exactly as it is reputed as doing. I at last have less pain and disability. I have also managed after many… Read more · 1
years reduced my meds. I NEVER give excellent reviews unless the product really warrants it. This product is EXCELLENT in my opinion. It is easy to set up and use. Simply take out of protective wrapping and dispose of wrapping Well done SuperSleeper and a HUGE THANK YOU.
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I wish I could score -5 stars! DON’T DO IT! This expensive purchase & the sheer LACK OF timely or fair customer service regarding this faulty super sleeper pro, has been nothing short of unethical, utterly disappointing & beyond frustrating. CONSUMERS, RESEARCH YOUR RIGHTS & GET CONSUMER AFFAIRS involved (if need be). I’ve clearly been sold & sent… Read more
a faulty defected king size topper (of which I supplied extensive photographic evidence to KLEVA). Due to my size & explained physical challenges (along with the bulkiness & weight of this item), sadly after 4mths of trying to persist, there REMAINS a huge, immensely uncomfortable lump/bump right down the centre of the topper (that is NEVER GOING to resolve). As a result, I’ve been totally isolated to one side of my king size bed & essentially forced to sleep on my side (which has caused additional significant neck & back pain). As a (small single living female) that is unable to work due to chronic illness & also physically injured/impaired following a car accident (& in turn a struggling disability support pensioner), I’m now being expected to somehow condense & pack this heavy bulky product back up to return, then carry it into the post office & then also foot the outrageous cost to return it. As this is a FAULTY ITEM WITH A MAJOR DEFECT, the company can not legally expect a consumer to cover return costs! EVEN OUTSIDE THE 120 DAY TRIAL PERIOD. Particularly given the size & weight. I WAS initially offered a replacement to be sent out (without the need to return this faulty one). Upon asking for a refund (as you are entitled to according to ACCC guidelines), I am now being told it must be returned (AT MY COST) & that they will only provide a credit note. I no longer trust this product or the company & want ALL my money refunded. I will NEVER shop with them EVER AGAIN. Now approaching a MONTH of the customer service email centre either NOT replying for many many days & certainly NOT getting back in a timely manner & it’s appalling. This is NOT a change of mind purchase, it is a FAULTY DEFECTED PRODUCT & consumers have every right to a FULL REFUND without the absolute inconsiderate back & forth nonsense I have been fed (over a month now). The 120 day trial period is TOTALLY IRRELEVANT & legally overridden when it’s a FAULTY DEFECTED ITEM. This is in no way the fault of the consumer! This is 100% fault & cost of the seller to absorb. This is also a VERY OBVIOUS & VERY REGULAR COMPLAINT made by consumers, who have had the misfortune of trusting that a company would adhere to basic legal standards! Why offer to send a replacement, NOT wanting this initially returned, yet as soon as a request for a refund is made, all of a sudden you MUST have it returned AT MY HUGE COST (to essentially throw in the bin). You are being dishonest & acting in bad faith, making it insanely hard for a physically disabled pensioner to have basic consumer legal rights adhered to? It’s DISGUSTING & consumer affairs will be getting involved if this is not resolved VERY SHORTLY & with some human decency!
Find out how Super Sleeper Pro Original Mattress Topper compares to other Mattress Toppers & Protectors
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The topper doesn’t hold its shape It is depressed on both sides where we sleep We want to return the product cen you arrange for return & refund Show details
Latest follow-ups
Well, it arrived early which was great, and unpacked easily. My first night was last night and I was worried as my shoulder and hip seemed extremely uncomfortable and kept me awake. Yet, I realised this morning that that feeling had gone, so the… Read more · 1
expansion has continued, and I love it. I don't have any physical problems, but love it. I should have purchased all those years ago when I started procrastinating.
Follow-up · Two days after arrival the expanding was well and truly complete. This made a very ordinary mattress on slats extremely comfortable. I could not be happier.
Replaced existing super sleeper with new. Very satisfied with purchase. Show reply
Follow-up · All good. Satisfied with purchase
Great topper , nice and phoamy ! Great idea for our back room bunk . Show reply
Follow-up · Relatively easy to clean , stays cool , it has improved my back bunk room .
Positive reviews
Very comfortable but firm enough for support. My husband and I love the soft pillows-a no fuss instructions & installation on our bed. Such a surprise how fast the pillows ‘fluff up’ as does the mattress ‘super sleeper pro’ fluff up :). Saw the add for ‘ super sleeper pro’ many times but thought it sounded ‘too good to be true’ But finally I bit the bullet and am now so so happy I bought it. Show details · 1
I've only had a week or so on the topper and have found it to be very good. I didn't realise how bad my old mattress was getting. I have had very good night's sleep in it so far. Show details · 1
Very happy with this mattress topper. It has made the bed much more comfortable, and we've both noticed a big improvement in our sleep. Great quality and excellent value for money. Show details · 1
Negative reviews
I bought this after seeing the tv ad and thought that it would actually work for the price but unfortunately I was incorrect I have had the worst sleep ever since putting this topper on I sent them a email days ago but no response if anyone is thinking of buying this don’t you won’t feel a difference don’t waste your money it’s worth $50 Show details
We’re sorry to hear that your experience hasn’t… Read more
Awful, we've had ours for 5 years now and constantly had a bad lower back due to the large ridge down the middle of it and extra hight on our already high mattress. After sleeping on many harder style mattresses on our recent trip of Europe I relised that wasn't the problem. Took the super sleeper off our bed, and everything's fine again. Now I… Read more
have to make an trip to the transfer station to throw our large and awkward $400 topper out. Be warned!!!
Thank you for taking the time to share your… Read more
Find out how Super Sleeper Pro Original Mattress Topper compares to other Mattress Toppers & Protectors
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I read all the reviews before purchasing the wave mattress topper thinking it must be fantastic and I was extremely wrong. We persevered for two weeks with it on the bed and had to remove it. It was so hard it didn’t help at all and we ended up with pain in our shoulders from it. No point have a free return /refund policy as you can’t get it back into the original packaging. Show details
Hi SJT, Thank you for taking the time to share your feedback,… Read more
Recent reviews
UNBELIEVABLE! I was going to replace a 20yo mattress, but I flipped it over and put the Super Sleeper Pro on. New mattress now, but my only criticism - make sure you set your alarm, or you won't want to get out of bed! Show reply
So far so good...I received my mattress topper a few weeks ago and can honestly say my sleep has already improve since purchasing, less aches when I wake up and truly so comfy, pillows are amazing as well thankyou Show details · 1
3 Year ago we bought a Super Sleeper mattress topper which was advertised on television. We are always suspicious of this type of advertising but we were pleasantly surprised. The mattress topper was exactly as described, comfortable and provide the support it said. It also included 2 pillows at no charge. We have been impressed by the performance… Read more · 1
over that time. Recently we saw an advertisement on TV for a similar thing. This time presented by Kleva. Having been satisfied with our original purchase we purchased a similar item again with 2 free pillows. The items were delivered to us in Melbourne within 48 hours of order. Again we received the items in great condition. We now have 2 of these toppers/pillows in our home. We are delighted with the items and are happy to recommend them to anyone wishing to buy them. Thank you for a great Product.
Arrived very fast, easy to unpack and went straight onto bed, slept on it and it was extremely comfortable. My 22yr old son came home and tried it out and thought it was wonderful. It's a little heavy once on mattress to be able to lift it all to fit sheets due to my arthritic hands but love the feel and getting more sleep now. Pillow is also very comfortable to sleep on. Show details · 1
I would wait for the full 14 days for the topper to settle and for your body to adjust. It has made a difference, no more pressure points and sleeping sounder. I took one star off because I ordered a double to fit my double matress, but it was tough to fit, the skirt needs to be a little longer, and it is short on one side and the top edge has about a 5cm gap. Show reply
I’m totally disappointed with the topper. I imagined it was going to be so much softer and thicker than it is. It has not improved to comfort of the matress that I already have. Show details
Thanks for taking the time to share your… Read more
I just want to hug my bed every night that I get into it, we absolutely love it. Sleeping so much better and longer now, we had an expensive mattress but was waking up like a train hit me, not anymore this topper is amazing. Who would of thought as I always think these things are just a gimmick… No no no if you are reading this then you are thinking of getting one don’t think just get one.. My wife and I love it.. John Show details · 1
Extra Information
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We’re very sorry to hear that the topper did not meet your… Read more