761 reviews
Jason from Tile Rescue Forster did a great job on resealing a shower we had. He took the time to get the colour match right; he did a great job prepping the shower before he sealed it up, and he used the proper materials for the job. I'm impressed with what Jason did and would recommend him to anyone else. Show reply
Reviews with attachments
Extremely happy with Andrew from Tile Rescue Wollongong. Excellent work, turned up when he said he would & kept in touch throughout the whole process. Would definitely recommend his business. Show details · 1
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We used Huw Rosenberg from Gold Coast South and he was fantastic. We initially wanted the wall tiles regrouted and the floor cleaned, but Huw ended up doing much more. He went above and beyond what we expected. Huw was punctual and efficient, but the care he took with the job was exceptional. His communication and workmanship were both top-notch… Read more · 1
and he was able to do some extras for us such as replacing broken tiles, replacing taps and a shower screen installation that we did not have time to do as we were from Sydney. I genuinely felt I could trust that I was getting a fair price for an exceptional result. The before and after photos are below.
Tile Rescue Townsville. The initial workmanship was below the expected standard and lacked attention to detail. The silicone finish was rough, uneven and not professionally completed. No before-and-after photos were provided — only final photos that did not properly reflect the actual condition of the work. After concerns were raised, the… Read more
contractor returned and re-did the grout around the vanity, which was completed to a much more professional standard and showed a noticeable improvement.
Based on my experience, I would recommend closely checking all work before final payment, particularly for investment properties. I also felt there was limited proactive communication regarding other areas that may have required attention.
I highly will Appreciate Tile Rescue, Raj Patel to do any work with your bathroom and shower tile grouting, and epoxy grouting, silicone sealing. Very proffesional cleaning of tiles after Removal of existing grout, proper room sealing to avoid dust, took 2 men to complete the job. I am extremely happy and pleased with their work, and would recommend others to go with Raj and Team, Thanks very much. Show details · 1
Big thank you to Mick and team on the great job they did in restoring my shower. Very professional and would recommend them
Service intially positive with a site visit and quote. Quote was accepted but then problems began. Person who came to complete job was different to person who viewed the job and prepared the quote so there were different understandings. Person doing the job tried to contact me 1-2 hours before job to change the time. Anyway, he completed the job… Read more
by replacing the sealant colour that had been intially applied (white). However, this was part of the problem as the colour chosen was inconsistent with the tile colour. My understanding was that the colour of the repalcement sealant would match the shower tiles. This didn't happen. To his credit the guy completing the job realised the oversight of the person who had provided the quote not specifying the sealant colour. He removed the sealant he had applied and used a colour that was closer to the colour of the tiles. However, this was not a colour (grey) close to the tile colour (brown). His water cleanup job on the tiles was also shabby. To avoid confrontation (this guy seemed to be getting angry) I accepted the job that had been done. When the tradie left I noticed that a corner of the shower prone to leakage where the sealant was to be replaced had not been repaired. I contacted the original guy who provided the quote twice to rectify this...he did not respond to my messages. I had to go to Bunnings to get some sealant and finisht the job myself. C'mon Tile Rescue...you guys are the experts. You should know that sealant will ideally match the colour of tiles in a shower as closely as possible.....and you should also make an effort to complete sealing jobs professionally, particularly in corner areas prone to water damage. I paid the invoice minus the cost of completing the job.
We are sorry to hear that this has been your… Read more
Latest follow-ups
Michael did and amazing job on regrouting the tiles in the ensuite and bathroom of our rental property, so much so that we had him come and regrout the two bathrooms in our own home. Thoroughly professional workmanship and brilliant finished… Read more · 2
product. Michael cleary explained what need to be done in each case and the finished shower recesses look like new. Great service and very reasonably priced. We're happy to highly recommend Michael and Tile Rescue for any bathroom repairs and renovations.
Follow-up · Michael's regrouting addressed all of our bathroom grout issues - mainly regrouting joints where the original grout had come out after 30+ years of daily wear and tear. The colours were perfect and blended with that of the original grout. Each of our showers/bathrooms took half a day, and he did them a couple of days apart so we could allow each… Read more
The grout was dissolving in areas of my house due to flooding. I called tile rescue and they sent someone to quote then fix the problem. Everyone I spoke with was so friendly and they were so fast with the whole process. My grout is fixed throughout… Read more · 1
my home. I couldn’t be happier with the whole process. Would definitely recommend tile rescue Port Macquarie for any tile issue.
Thank you all so much
Follow-up · It took 3 days from start to finish. The cost was cheap for the amount of work that was done and for the result that we got. They did clean up (as much as they could), I still needed to do a mop and wipe down some surfaces.
Arrived on time and did an excellent job of repairing 2 large (60cm square) kitchen floor tiles that had jumped out of place. Michael was well-prepared and knew what he was doing. With this type of work there is always the possibility of a tile… Read more · 1
getting broken which then requires getting new tiles that match the old ones, or changing the whole floor, all of which significantly increases the cost. Michael was very careful and avoided this. Thanks, Michael. Very happy to recommend this company.
Follow-up · The repair took a couple of hours. After completion I had to avoid that area for a couple of hours to give the grout time to dry out. The grout matched in colour. Michael cleaned up the area very well, I didn't need to do any special cleaning after the work. Michael warned me when he was about to use a noisy tool. I was pleased to see he had ear-protection. A month on from the work, I'm still very happy with the work, as expected.
Positive reviews
Kiera and Oliver from Eastlakes were absolutely the most professional and nicest people I have dealt with in a long time. Their contact through out was constantly keeping me updated at every stage and the completed job was outstanding. No quick fix mentality, focused on doing the job for long term benefits. Can highly recommend them and they are a credit to the Tile Rescue Team. Show details · 1
Huw is fantastic. Very professional, reliable and always does a high-quality job for a competitive price. We use him for all our property and body corporate tiling maintenance. We highly recommend him. Emma - Cellas Real Estate Show details · 1
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What a Lovely man Huw is! He did as he said he would. He communicated well throughout the process. He completed the job perfectly. He fee was more than reasonable. I would highly recommend him! Show details · 1
Negative reviews
The quote looked good and they did a neat job. They offered a long warranty, but when I contacted them within the warranty period as the grout was crumbling, they came and had a look and agreed that a section had to be redone. They sent a quotation… Read more
to do the work when I said I thought it would be under warranty the said that the structure had moved, and was not covered. The person who had been to inspect it had said that it should have been a flexible joint not standard grout that they used.
Follow-up · There was a call from head office who sounded concerned. He told me he would follow it up with the franchise holder. That was the end of it I will find someone else to fix the job.
We are sorry to hear about your experience,… Read more
Whoever drives your car is a moron and should have their licence revoked. Disgusting behaviour and if its any representation of your business you should be appalled. Do better you can't put your own needs ahead of peoples lives
We're sorry to hear about your experience. We take… Read more
Tile rescue charged 3k to regrout one small bathroom wall
Hi, We're sorry to hear you've had this experience.… Read more (+2 replies)
Recent reviews
We’re very happy with the prompt and reliable service by these guys, from Kiera’s initial measure & quote to Oliver’s finished results. They are both knowledgeable and communicate thoroughly about the process and their products. Oliver is extremely courteous and polite and he takes extra care and pride in his workmanship which was meticulous. Many thanks Show details · 1
I've had Lane come out twice now to regrout and seal both showers. Affordable and he does a great job. The showers look brand new! Highly recommend. Very quick with quotes too. Show reply
Cameron (Ballarat) is an all round professional and good man. He was always very respectful, eager to find a quality solution, and straight up about his scope of work. He is a great listener, encouraged all my questions and gave great advice about where to find other trades outside his expertise. Thank you Cameron for your genuine care, quality professionalism and respect shown to me. Show reply
A big thankyou to Oliver Trowbridge for the workmanship on our en-suite and main shower. Oliver is very knowledgeable and courteous and maintains a very high standard . I have recommended Oliver to friends and family and will continue to do so in the future. We are very happy with the service we received from Oliver and the products used to refresh and seal both showers. Show reply
Andrew is a true professional. He turns up, on time as scheduled and did an amazingly professional job of replacing our grout with epoxy grouting. Highly recommend. Show details · 1
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Extremely happy to recommend Jack from Tile Rescue Newcastle who recently re-grouted a large bathroom area for us. I phoned Jack after a recommendation from Liza & Ed @ Newcastle Frameless Shower Screen & Splashback who said his work is the best they’ve seen. I value Liza & Ed’s opinion after the amazing frameless shower screens and Splashback… Read more · 1
they have done for us. After reading Newcastle Tile Rescue’s five star reviews on google, I phoned Jack to see when he could come around to do a quote. Jack happened to be in the area and came that day and gave a reasonably priced quote for the tile job we wanted done. Jack booked us in and competed the job neatly and efficiently. Jack and his team are very easy to deal with and do everything they can to help. Even though they are busy and booked out for weeks, they booked us in asap and Jack arrived early and got the job done in less than two days. Jack is a friendly, easy going Aussie who is very good at his trade. My dog Zen thought he was pretty cool too! Support small locally owned Australian businesses. Five stars
Andrew did a great job correcting the grout in my new bathroom after the tiler had used the wrong colour. He also problem solved the dried on grout haze over the wall tiles and re sealed everything for me! Very happy with the results, highly recommend! Show details · 1
Excellent job and service. Huw resealed our balcony and replaced a number of tiles. The balcony looks so much better - cleaner and almost like new (building is 15 years old). He also resealed our two bathrooms and regrouted the tiles. His work is outstanding as he is very fastidious. He also noticed a a few extra jobs that need to be done and… Read more · 1
will return to do them. I would recommend Huw. He is reliable, reasonably priced, great customer service and hard working.
I highly recommend Forest Lake Tile Rescue for their excellent work. Kai did a fantastic job using epoxy rout on the shower floor and walls, leaving everything looking as good as new. Adam also returned to the property at no extra cost to seal and finish the external wall and floor joints, which really showed their commitment to quality service. … Read more · 1
I really appreciate their strong work ethic, flexibility, and willingness to go the extra mile—not just to fix the tiles, but to make sure the customer is completely satisfied.
We are located in Safety Beach, Vic and David from Tile Rescue Berwick did an amazing restoration of our shower/bathroom. He took his time and performed a miracle. We are so pleased. I could not recommend him more highly. Thank you, David and Tile Rescue. Show details · 1
Lane did a wonderful job rejuvenating our ensuite. He was punctual, quick and efficient and advice on colour matching was exactly right. Will recommend him to friends. Show reply
Wow, just wow. Cameron was timely efficient and you really get a sense that it is not a rushed job . Communication and skills are top notch -felt I could trust a fair price for an exceptional job .Wished I has taken before photos -will definitely do that for the second Bathroom he is coming in to rescue as well. Show details · 1
Andrew from Wollongong did some tile regrouting in our showers and also polished up our tiled floors. Real nice and friendly person whom arrived on time and did an excellent job for us Show reply
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