Wise Employment
Verified278 reviews
As a returning Job seeker to workforce, I had excellent support and advise from Wise Employment. Throughout my job search and training, I had genuine guidance and direction from my amazing Consultant Shylaja Mahadeva. She is task focused and professional, yet patient, approachable and sincere. I recommend Wise Employment for anyone getting back to workforce.
I have been receiving excellent help, advice, and support from Wise Employment Dandenong. I would especially like to thank employment officer, Harima, for her kindness, patience, and guidance. Although I am currently working under an ABN, Harima has always been very supportive and has assured me that, if I am not happy with my current work, she… Read more
can assist me in finding other suitable employment opportunities.
As I am working from home and considering my age, I am very happy with my present job. Harima has also kindly helped me understand how to prepare a profit and loss statement when working under an ABN and explained how to record my working hours correctly to earn the required points.
I am very grateful to Harima and the team at Wise Employment Dandenong for their continued support and assistance. Thank you very much, Harima, for all your help and encouragement. I truly appreciate it.
"We can't just click our fingers and get everyone a job." This is what the WISE Noarlunga branch manager actually told me after I spent 3 years with 5 different consultants receiving next to no support. Instead of helping, they told me to use AI for my resume, refused to provide mandatory work boots (PPE) for a job site, and ignored my police… Read more
check reimbursement. They gladly collect government funding, but an AI tool did more for me in one week than this branch has in three years. I honestly hope AI takes their jobs.
I have already officially escalated this branch's failures to the Department of Employment and Workplace Relations (DEWR). Avoid this place.
Reviews with attachments
Maria has been super supportive, I got the job with her encouragement and positivity. Thanks for everything and the continued support !
First Class – I went into Wise Employment for assistance getting back into the workplace after a small break, I was partnered with Dillon Payne at Marrickville, he went above and beyond to help me with my resume, application letter, First Aid, Police Check, WWCC, Clothing for job interviews, I got a job this week, so happy, thank you Wise Employment for assisting me in my job search + I enjoyed the xmas party today.
The Worst job agancy and job provider ever – I am 61 years old woman with no job experience in Australia that made finding job imposible for me because everwhere I apply for job they ask me 2 or more years job experience in Australia and none of these job agancies can help me with this problem. I was about a year with this job agancy. my last appointment with them was on 4/10/2024 at 11… Read more
oclock I went to my appointment ontime and the job provider (Monica) asked me to do some consoling course I said I am 61 years old I cannot do any more courses I am here that you find job for me not sending me to conselling course she said I cannot find job for you, call centrelink and change your job agancy which I did. After few days when I checked my workforce page on mygov site I found out that she gave me 1 demerit point for not attending to my appointment on 4/10/2024(lie)! when i called them (on 1800685105) and asked what is this about? the person said we did not give this demerit point to you your new job agancy (APM) gave it to you(another lie)! I said it is imposible i did not start with them yet she said i do not know contact them. I have screen shot from my workforce site which I will attach here that shows my appointment was with wise employnment at that mentioned day and they gave me demiret point falsly claiming not attending to my appointment (not APM). So my advice is not use this so called job agancy ever they easily lie about you and you can not do anything. Now I have 1 demerit point thanks to them!
You are nothing to WISE Employment. They don't care about your future. Huge disdain for clients. They disgust me – uncaring, deceptive, manipulative, under-trained, rude staff. because you are deemed to have a disability, they believe they can lie and engage in misleading and deceptive conduct, and you won't have the courage to make a complaint. If you do, the questions you raise, are ignored. the also engaged in discrimination - was sent a job vacancy that… Read more
'was only for women'. Due to their incompetence and unconscionable conduct, they stated I missed an appointment, which I was never made aware of. Subsequently, my payment was cut off, therefore I could not buy my S8 medications, potentially lethal if stopped abruptly, and ended up hospitalised with a mini stroke causing numerous adverse flow-on. Given their ongoing poor conduct, I asked in writing:
1) Are you willing to have this matter thoroughly reviewed internally prior to referral to: Complaints Resolution and Referral Service National Disability Abuse Service Neglect Hotline and Department of Social Services (DSS) Complaints Australian Human Rights Commission (given WISE's blatant discrimination)?
Received an email saying the person who looks at such matters 'was on leave'... this was another lie, she was working, and yet one of many examples of not caring instead happy to watch clients physically and mentally disintegrate.
Elena from wise mandurah the best of the best – Elena from wise employment mandurah is the best worker in her field that I've met she has helped me above and beyond such a saint at heart God bless Elena on your new journey you will be missed by me especially thankyou for your big heart and the time you took to help me get nearer to my goals ❤️
Positive reviews
Meher Tithi is my assigned employment services provider, and I have found her to be immensely supportive, empathetic, and approachable. I feel comfortable discussing my job-seeking concerns and strategies with her. As a job seeker, I understand the importance of participating in various activities, programs, and employment-related tasks. However,… Read more
I was unsure about which opportunities would be most suitable for me. During my scheduled appointment with Meher, I raised this concern with her. As she has a good understanding of my profile and circumstances, she recommended a few suitable programs and briefly explained how they could benefit me.
I am very thankful for her guidance and support, and I feel fortunate to have received the right kind of assistance at the right time.
Job searching can be a strategic yet overwhelming process. However, I strongly believe that the right mentorship can help accelerate the journey while also providing greater clarity, motivation, and confidence.
I am truly grateful to Meher for her continued mentorship, support, and encouragement. I also appreciate Wise Employment for providing this valuable support to job seekers.
I had the pleasure of having Shylaja help me with my Wise account today. I felt heard, seen and valued her immensely. She was kind, calm and offered me support as I navigated a system I was not familiar with. Thank you Shylaja for your effort. It was very much appreciated. She was an absolute delight.
Tammy from wise employment mandurah.was very helpful with finding work for me .. she helped me with my resume/ certificates/ job interviews/ . She was easy to talk to and always referring me to job interviews.. kind regards Natalie Newman
Negative reviews
They were just about to sign me up but would not commit to any *genuine* assistance imo in a job plan in writing, so I declined their offer. I had no choice but to go to Wise after another provider deliberately misused the governments eSAT assessment system to lower my working capacity through anxiety triggered during the multiple assessments and… Read more
re-assessments, to attract funding to themselves, essentially gaming the assessment system.
Many clients including myself do not know that an eSAT cannot be used to take payment away, but they do attract funding to the provider. Job Service Providers take advantage of this by triggering multiple inappropriately triggered assessments as "change of circumstances" on Centrelink's system, where there has been none, once you hit 8 hours or less you end up as a volunteer with someone like Wise Employment once the other Inclusive Employment Australia providers are done claiming/gaming the funding system whilst not placing clients into sustainable employment within their capacity.
These eSAT assessments are meant to be used for change of working capacity that is demonstrated, not deliberately misused by service providers where there has been no change in the initial capacity to attract funding either directly or indirectly which they then don't pass on to the client as assistance in gaining employment.
Make sure you get in writing what they are going to provide you in the 6 months leading up to wage subsidies, so that you aren't just the $122.44 per 28-day period service fee, especially once the other providers knock your working capacity to below 8 hours instead of what it was when you entered the disabiliy **Employment** industry.
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This is the worst employment agency I have encountered. No follow ups unless I kept following up and knocking on the door - which I did several times. Being told I was too old because I am over 55 - Wise can't help me becasuse they won't get any credits from Centrelink so cut me off. I thought that I was the only person having such a… Read more
disappointing experience with Wise but my friend who is with another Wise agency in a different suburb has also been put on hold when the staff is ready.
My friend shared me the resumue provided to her from Wise and it is appauling! I will help her as much as I can.
You people are more focused on your day to day blah blah and Centrelink credits and have NO IDEA how to help those in need.
No sense of management or care - your management should be ashamed of yourselves!
I am grateful when I was in management that my team learnt how to do the best that they could and not just do the minimum required etc...
What a disgrace this place is. Stay clear of Sabistian. I had my first face to face appointment less than a week ago. Oh did he talk it up on how good they are. I sent a message asking about any employment, Sabistian replies ,I haven't sent my resume. I sent it 5 days previous, funny how he found it in his junk mail. He refers me for a job where… Read more
a vechile is required, told him 3 times regarding my vechile. This bloke shouldn't be employed if he can't do his job properly He is rude Ignores messages Lies Doesn't listen Have already reported him with DEWR
These job agencies are more stress than what they are worth.
Recent reviews
I have been employed through wise for two and a half years. I have spoken to most of the staff and they have all been approachable, professional and friendly. For the last year or so I have been a client of Therese, who is compassionate and understanding and always listens and (more importantly) hears what I am saying, whilst also being excellent… Read more
and professional when dealing with my employer. It makes all the difference in the World having someone in your corner when you need them and who puts you first. A huge thankyou to Therese and WISE Employment, who l would, and do, highly recommend to anybody.
I recently became unemployed and have never been on Centrelink, so I was unaware of all the requirements. Jav was fantastic to work with - she was detailed in her explanations and basically walked me through the entire process. Jav assisted me with getting clothing for interviews and a petrol voucher for travel to work on my first day. As a single… Read more
parent this was so valuable in making things a little easier on my return to work. I have been back at work now for two weeks full time and couldn't be happier. Thanks for all of your help, Jav!!
I have had Arvin from Wise employment in Victoria Park taking care of my file. Arvin has been very responsive and professional in the way he dealt with me. On top of that Arvin is genuinely a very nice person with lots of empathy and a great smile even when things are tough! I would highly recommend him and I am sure he would be a great fit in any organisation thanks to his great personality and professionalism.
Avoid the Bendigo franchise, and especially a lady named Pauline there. They are homophobic and bigoted, will make fun of you behind your back and don't actually care to help you. If you have a stutter, Pauline will laugh at you. She's a callous cow and the business supports her
I had to get a form filled out by a GP, they wouldn't accept a letter confirming my condition. I'm not paying any more money to access a service that should be free.
I would like to say thank you for Hiba. I’m working Employment in Singh Well and the rest of the staff there I believe that Springwell Office of Wise Employment experience that I’ve had has been very comforting rewarding and uplifting for me as a person of 63 years of age at a work they’re easy-going that you are very hard to please you to help… Read more
the progress to you to know what’s in the norm courses everything I highly recommend Wise Employment thank you guys I would appreciate your help
Michael Mehmet MHMET
After my spinal injury forced me to leave my job, I was feeling anxious and unsure about what to do next. Yolanda at Sutherland’s WISE Employment has been absolutely amazing — so kind, supportive, and encouraging from the very first appointment. She makes me laugh, boosts my confidence, and provides the guidance and tools I need to take the next… Read more
steps toward finding a workplace and building a career that suits me.
Her professionalism, patience and genuine care have turned something that could have felt overwhelming into a process that feels manageable and empowering. Thanks to Yolanda and Sutherland’s WISE Employment, I now feel confident and optimistic about my future. I would highly recommend her to anyone looking for guidance and support in navigating employment with a disability or health condition
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My experience with Wise Employment was incredible. They've given me very warm accommodation particularly my job consultant Parika Sharma. She was very detailed in explaining how to go through job search and really supportive to help me find job. She was kind, sincere, and very patient of my concern and very encouraging to talk to. With her sincere… Read more
desire to help me find a job, I landed to one! Its because she believed in me and that's what motivated me to believe also in myself. Another amazing thing about Wise Employment, through Parika as a channel of support that I will be guided, and be given benefits to stabilize my situation as I start in my new job! Thank you Wise Employment and of course Parika Sharma my Consultant. God bless you all.
I would first just like to say thank you to Judy for never giving up on me as at times I know I can be hard to deal with the way she works with me with no judgment means a lot to me as at times I feel I am being judged Judy goes beyond just a wise employment worker she really cares about me and the person I have become to this day she continues to… Read more
work with me and helps me with my goals and I really can't wait to see what the future hold for me I'm seeing things different now and I have hope thank you so much for always being there and helping me hit mile stones I never thought I would see the day xxx
Kinda disappointed at the service. They don’t help you find a job you pretty much have to apply for the jobs and sit the interview yourself. The only thing they kinda help with is creating the resume which you could get the same help at the local library. No job recommendation or job protection. When you let them “find you a job” they sent two job… Read more
applications and expect you to do the rest. When you don’t do all the work they go “it’s a two way street, I can’t do this alone”. I sat there thinking you submitted two job applications and you didn’t even help me right it you rushed the whole application on ChatGPT. Free version of it too. In the end they exit me from their service because I’m too disabled for them to find me a job. I ended getting a job as a paralegal but I didn’t even bother informing them.
I have worked with Jav Malik (Wise Employment) for a few months. Sad to see her move to another office. Jav has been my rock in advising me how to look for work and also helping me with job searches and sending me for training and helping me to get suitable work clothes. Unfortunately, I am still looking for work and Jav is still helping me. I wish her well and I am hopeful of getting work soon.
Been a very positive experience at Wise. Angela has gone above and beyond. Fixed my resume and got me a course that really helped me. Definitely recommend as it has been a huge help getting me on my way. Thank you A & the team at wise employment springvale. Very much appreciated!
I am very happy with the way wise have helped me without any bias re my past. I do feel my past criminal record which is 17years ago let me down regarding getting jobs. I have seen Mobi & Charmaine who have both been a pleasure to deal with. Any other questions feel free to ask me regarding my treatment from wise. Thanks…Jane Peagam.
My daughter out of university completed 3 interviews with Wise Employment, a informal over phone, an Online video recording and a formal face to face interview and was offered job. When a different manager called to check her availability and how much notice she had to give apparently my daughter WHO WAS AT HER WORK was not “enthusiastic” enough… Read more
and they withdrew job offer. They didn’t bother telling her until she rang them. When asked for feedback she was “unenthusiastic’ in her final interview. One they never said it was an interview and she told them she was at her work. If this is the way they treat staff imagine how they treat clients. Toxic dont work for these people.
Ever since I have signed up with wise employment Ive had excellent service and I had a wonderful and understand case manger named Meleane she always there when I need her and it also a phone call or text message if I need help with anything
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