Wulfe Heat Pump Water Heater
Verified57 reviews
Very loud, no connectivity, I would not recommend this to my worst enemy. I tried uploading a video of it. Just junk. 2 months after this review the Plumber finally returned and spent 4 hours fixing problems with their install. Now the unit works as intended and no longer keeps our neighbours awake. Show details
Two years in, and my WULFE heat pump has begun producing what I can only describe as industrial percussion. A loud, rhythmic banging throughout the night, reminiscent of someone enthusiastically attacking a saucepan with a cricket bat. Very… Read more
soothing. Excellent for meditation. Or hostage situations.
When I called to report this, I was treated to a masterclass in premium-brand gaslighting. No, it couldn’t possibly be the unit. No, Perth’s hard water couldn’t be an issue. No, the fact that the system is designed so it cannot be opened, cleaned, or serviced internally is apparently a feature, not a flaw.
Instead, I was advised I’d need a specialised brand plumber (naturally) who would charge $275 just to arrive. Not to diagnose. Not to fix. Simply to stand on my driveway and admire the unit. A bold business model.
I then did something radical: I got a second opinion from an independent plumber. Shockingly, they immediately confirmed the issue, hard water buildup, exactly as countless Perth homeowners online are reporting after only a few years of use.
A quick search shows this isn’t an isolated case. These systems appear to be packing up faster than a pop-up marquee in a Fremantle sea breeze, which is impressive given that hot water systems are generally expected to last, you know, longer than a gym membership.
I’ve owned homes for years. I’ve replaced hot water systems before. Never, never, have I installed a brand-new system only to be dealing with this level of noise, failure, and finger-pointing so quickly.
The marketing is sleek. The branding is sexy. The product? A lesson in why aesthetics should never outrank engineering especially in Perth.
My advice: Do your research. Look beyond the glossy launch reviews. Speak to Perth owners who’ve had these for a few years. Because once the honeymoon ends, you’re left with noise, denial, and a very expensive invitation for someone to step onto your driveway.
Buyer beware.
Follow-up · How noisy is it during the day? The noise occurs during the day as well as overnight. It is loud enough that the adjacent room cannot reasonably be used as a bedroom at night, and during the day it is noticeable and disruptive when the space is used as a home office. Have you tried any DIY maintenance? There are no DIY maintenance options… Read more
Impressive – Works Perfectly for our family.. Plumber explained it was more expensive but far better quality. Show details
Reviews with attachments
First time HRP HWS – Chose large unit even though only for two people. Is probably too large. It’s winter and running on solar. Only runs for 4-5 hours per day. Water always hot even having two showers per day. Not too noisy. Show details · 1
New Wulfe hot water – It has just been installed, the unit looks good and installation is very tidy. Show details
Best product and communicate well – Looking forward to have their service again and straight forward and guide us when not sure they come on spot and looking forward for other one for our hydronics heating for floor to run Show details
Positive reviews
Hot water – Just need hot water please don’t need to review prior to turning the product on
Just had it but so far so good! – It is working well for a family of 4; just a bit noise in the background.
Great – Great hot water, so far power bills looking good. Just new to heat pumps so will have a better idea in a few years. Show details
Negative reviews
Too early still – Unit not yet in service, hopefully will get through review and can get hot water
Too early – Can't review until it's working so miles too early to comment
No comment at this time just been installed so its new – Don’t have a review at this point just been installed
Awesome
Find out how Wulfe Heat Pump Water Heater compares to other Solar Water Heaters
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Recent reviews
Easy install – Installed today. Very quick to install but I had a great plumber. Works as promised and I am glad I don't have to get on the roof for a check. Will see how the efficiency is. Looks very good too. Show details
Wulfe happy – This the first time we have had a heat pump hot water service. The water pressure from it is excellent This system has been installed in winter very happy with the service so far. Show details
Nice tank but need designer to think through parts – Nice water tank. I am not sure about the steel cover for the digital ready out. It has to be fastened into plastic cover with self tapping screws into plastic. So it it not easily removable to eg. boost the system if the kids have used all the water. The exterior seem a little cheap. Could have done all exterior components in steel. The Perth sun with probably make it brittle. Show details · 2
Good hot water heater – Works well, heats water quickly, maintains the right temperature, hot water doesn't run out. Show details
Not bad – Ok bit hard to commission the unit, not enough info in the instructions Show details
Thank you for your feedback, Kael. We appreciate you… Read more
Activation Is nonsese – Activation is very hard cant read screen in sunlight hard to set Show details
Hi David, We apologise for any inconvenience you have… Read more
Installation of heat pump a a a a a a a – Great unit easy to install a a a a a Show details
Great – Great would highly recommend to all of my clients looks good too.
Dvgyuj – It’s brilliant I’m very happy with it thank you very much Show details
Find out how Wulfe Heat Pump Water Heater compares to other Solar Water Heaters
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New heat pump early days – No display menu Can't comment on function as have only just turned it on Show details
New to Electric hot water system – Only installed yesterday so haven't had a chance to try out yet . Replaced old gas hot water system with this so hopefully it will save me a bit of money on running costs. Nice looking unit. Show details
My heat pump review – Very good so far. Just a bit noisy when on. Show details
Not working but then repaired – Less than 6 months of being in service, has an E7 fault code, not producing hot water and cant find any help in manuals, waiting on response. - Review updated. I wasted time trying to get company that installed the unit to resolve, as soon as I contact Wulfe they resolved Show details · 1
Looks good and is nice and quiet – Nice, look to the unit nice and quiet. Good to get the rebate taken off before you buy it Show details
We need reliable hot water – Cheap and reliable hot water perfect for our rural environment Show details
First Step into electrical home – Early days but looks good - seeing if it has Wifi Show details
2 weeks after install and so far working good – Installers did a great job from Newcastle Hot Water Services, system running well and sufficient hot water. I chose this one because I want to be able to program when not at the holiday house to run only once a week rather than daily. Only dislike is the panel covering the screen is screwed on, this should have been designed with some type of… Read more
hinge to be able to easily open and close. Fixed that problem with thin magnetic strip to hold the cover on for quick access.
Great product – Offered at a good price point and a good size tank for the family Show details
Perfect – That’s really heat pump hot water unit. Quite, save energy
It works well – Don’t want to say too much as I have not been issued a bill yet- I’m hoping it’s very efficient Show details
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Hi Gary, we are sorry to hear your heat pump is not working… Read more