BHS Building & Handyman Services

I had blade fencing installed on my property recently and was really happy with the final product. Michael is a great person to communicate with and offered services to make the aesthetic of the fence look its best considering my property was on an incline. This is not something other companies offered me when I was shopping around for quotes. Installation was great, the boys worked through the rain to get the job done on time and went above and beyond to ensure they left my property looking even better than before. Cleaned up all debris and kept in contact with me every step of the way. Special mention to Lee and Josh for doing an awesome job on the install too. I'll be recommending them to anyone who is looking to get fencing installed at their property in the future.

poor standard of work, even worse customer service – We hired them to remove 3 existing fences and replace them with corrugated good neighbor fences and new driveway and garden gates. When they stated that they had finished, we had a list of 10 items that still needed attention such as rubbish not cleared up, garden gate not straight and jamming when closed, capping attached on one side only, locking bolt missing from one of the driveway gates etc. It took over 6 months and a number of communications to get them to come back and attend to these problems. When they were finally fixed, we had trouble with one of the driveway gates scraping on the concrete driveway. Again, difficult to get them back to fix this. A short period of time after they fixed this by trimming iron off the bottom of the gate, it happened again. Same problem getting them back. After they eventually trimmed more iron off the bottom of the gate, it happened again for the third time. They refused to admit that there was a problem and just ceased communication. I reported the incident to the Office of Consumer and Business Services and they gave me some advice which I passed on to the contractor. Eventually, after telling them that I would pay for another contractor to assess the problem and give me a report and that I would seek a refund of the cost of that report and the recommended remedial action from them, they came back and trimmed more iron off the bottom of the gate. I stated that because the gate kept falling that the problem was obviously that the weight of the gate was pulling the support post over. They had denied this previously but this time agreed and have promised to replace the post if it happens again. I did not appreciate having to waste so much time in communication with them and with the Office of Consumer and Business Services and having to threaten legal action to get them to support their work. I would strongly suggest to anyone thinking of using them (they have changed their name to BHS Building and Handyman Services ), to look elsewhere.