Jim's Pool Care

Rami from Jim’s Pool Care Parramatta was great to deal with and very punctual and informative. I would definitely recommend him for anyone that needs help maintaining or fixing their pool. Show details

Ash was amazing. He got our pool from cloudy and green to crystal clear within a few days. He was lovely, knowledgable and communicated everything that he was doing. Would recommend Ash Show details

Nathan is prompt, trustworthy, efficient and gave me a lot of knowledge. My pool is sparking clean. I highly recommend Show details

An Exceptional Pool Service - Highly Recommend Kamal! I am incredibly impressed with the service provided by Kamal from Jim's Pool Care Services. From start to finish, the experience was flawless. His communication was spot-on; he was prompt, clear, and kept me informed every step of the way. When he arrived, he quickly reviewed the issue with… Read more

my pool and got straight to work. I was particularly impressed with how thorough he was—he didn't just skim the surface but ensured every part of the pool was addressed.

Throughout the service, Kamal was friendly, approachable, and took the time to explain what he was doing and what the next steps were. This transparency made the entire process stress-free.

The quality of his work is outstanding. He did an amazing job with the pool cleaning, leaving it crystal clear. Best of all, his services are very affordable, offering fantastic value for money.

Without a doubt, Kamal is now my go-to pool contact for all future works. I am very happy indeed and would not hesitate to recommend him to anyone.

Totally incompetent from the moment he arrived. "Easy job" he said to us! From a quote of $180 we ended up paying over $1,000. This whole saga continued for over a month, causing extreme stress, all the time being assured it would be fixed, it wasn't! The visits were too many to mention, sometimes he'd come and look and say he would have to… Read more

come back, and sometimes he'd do something, never ever getting it right. Each time he did some work we ended up with more leaks in the same or different places, one would get fixed and then another would spring or we'd have several at once. Twice the pool had to be emptied because he didn't carry the correct bungs, adding more cost to refill and twice we ended up with leaks, that's apart from the visits in between. Then we were accused of turning on the pump when the closed system was incorrectly turned on. It didn't matter how many times we said we hadn't turned it on, he continued saying the same thing. When an expert arrived he found the leak to the pump was caused by extra O ring in the wrong place and a coupling that had to be tightened, simple enough really. The leak experts had to dig out the concrete around the pipe because he had stupidly cut the pipe off at ground level. Both his attempts at fitting a sleeve failed. Don't ever use these people, they have no experience, they don't have proper equipment, they just buy the franchise and do a short course, most of which is spent on admin I have since learned! Both the pool and the leak expert were aghast at the standard of work that had been done. For anything more than emptying the skimmer box, go to your local pool shop and employ someone who knows what they are doing. Talking to friends, the general consensus seems to be avoid all Jim's various businesses.

Absolutely fantastic! – Our pool filter pump gave up the ghost after spending a few weeks grinding & squeaking in ever-increasing volume. I'm sure it was driving my neighbour's nuts, but they were too polite to mention anything. I couldn't stand the thought of ringing the local pool shop, dealing with the usual disinterested spotty-faced teenager, and being told that… Read more

there were no free service slots open in the next 4 weeks - which is what usually happens.

So, deciding to do something different this time, I called Jim's Pool Care, spoke to a friendly & professional lady, and she passed on my details to Paul, who services the St Ives NSW 2075 area. He made contact with me in 30 mins, and came to our house promptly, and on time ! - the very same afternoon !. Paul was very well-presented and had an aura of professionalism about him - which inspired my confidence. He quickly diagnosed the problem ( bearings), explained the various options open to me, recommended one, gave me a quote - which I accepted as it was a LOT less than I was expecting. A LOT LESS !

Paul then removed the filter pump, and returned with the freshly repaired pump the very next day. Quickly re-installed, it now works perfectly, and is very silent.

After this pleasant experience with Jim's Pool Care, and with Paul particularly, I'll never deal with the Pool Shop Clowns again...

Jim's Pool Care - you guys rock ! Highly recommended...

Nigel was awesome, always on time, nothing was an issue and was so helpful. We were so happy with the service we have signed up for ongoing maintenance. Happily recommend Nigel and his team Show details

Rob from Jim's pool care was friendly on time and happy to explain pool care to me as I've never maintained a pool before. He didn't overcharge or tell me i needed to replace parts when I didn't. I would recommend him to others. Show details

Roneil from Jim's pool care was great, very friendly, very knowledgeable, very polite and professional. He explained everything in simple terms and answered all our questions and more. Highly recommend. Show details

We have employed Scott from Cleveland. I am terribly disappointed for providing a quote to replace a filter. We have employed Jim’s pool service numerous times but when we got someone else with a cheaper quote to replace the filter, Jim’s pool service charged us for providing their quote that was higher than the replacement of filter by the other… Read more

company. Jim’s this action has hugely affected our trust with them. Please stay away from them, even if you don’t use them, they charge for providing their quote. No loyalty service. Their price and charges have increased exponentially. If I had a chance I would give them -5 stars. We will not contact them again. They lost business with 6 of my properties. Keep away from this evils. Happy Halloween.

So Clive from Jim’s pool service turned up after waiting a whole week then said he wasn’t interested in maintaining my pool and left ??? Worst pool service I have ever experienced! Show details

Booked waited all day to then say he was unavailable! Not happy Show details

Andrew Johnston from Jim’s Pool Care provided absolutely outstanding service. He couldn’t do enough to help with our pool problems- friendly, knowledgeable and went above and beyond. Highly recommend Andrew if you want someone reliable and who really cares about getting the job done right. Show details

As a new owner of a house with a pool, Hugh was very informative, helpful in advising us on how it all worked. Very responsive, friendly and professional. The was green and in a week it’s sparking clean. Show details

We phoned Jim’s Pool Care and Andrew came out and tested our Chlorinator ,he explained to us what was wrong and why it wasn’t working.He did a great job replacing it and now our pool is crystal clear.We are very happy.Andrew is very Professional in his work and he communicated really well with us through the whole process.We would totally recommend him.Thank you Gregg Show details

I was having problems with my salt chlorinator, and after several days of troubleshooting I sent a message to Jim's Pool Care. I received a call within a few minutes, and about 2 hrs later Jayden arrived, having driven from Geelong to Melbourne to sort the issue. He quickly spotted and resolved the problem and then tested the water and added… Read more

everything needed to make it as good as new. And followed up with a message the following morning to make sure everything was still perfect. Very impressed and highly recommend.

Andrew was very thorough. Initial contact and before starting asked loads of questions for clarification. Arrived on time and when on site, he explained everything. What was happening, what to expect and approximately how much it would cost. Pool is back to being an asset. Show details

Justin at Jims Pool Care Palm Beach Gold Coast was brilliant. Fast, efficient and tailored the right affordable repair solution for our broken chlorinator and pool pump. Highly recommend Justin! Show details

Tim was very professional when dealing with our pool issue. He was prompt and communicated well to make sure we were aware of the issue and the cost. We now have Tim coming on a regular basis to keep the pool up to scratch. Thanks Tim! Show details

Tim the Pool Man did an absolutely outstanding job with our pool. He was punctual, professional, and incredibly knowledgeable. From the moment he arrived, it was clear he takes real pride in his work. He explained everything in simple terms, solved issues we didn’t even realise were developing, and left the pool looking the best it has in years. … Read more

His attention to detail is second to none, and the whole experience was smooth and stress-free. If you’re looking for someone reliable who genuinely knows what they’re doing, Tim is your guy. Highly recommended!

Justin was brilliant from the first interaction. He was knowledgeable, extremely helpful and fixed our pump fast. He spend his Friday evening sourcing a pump for us and installed it the next morning. Brought our pool back from the edge. Will always call him from now on!! Show details

Pool was getting dirty & needed clean & chemicals. Prompt service & result was great. Highly recommended Show details