Blank Clothing
Verified376 reviews
- Very small
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- Slightly small
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- True to size
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- Slightly large
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- Very large
Long dispatch times, garments that don't match the sizing charts, terrible customer service. Online ordering should be easy with the information supplied by the supplier accurate and up to date. Blank Clothing doesn't do any of this. The only saving… Read more
grace is that the garment that I ordered was actually pretty good, so I ordered another 3 years later. Now it is a different size even though they failed to update their sizing chart at the time that I ordered. 3 weeks later, I am still waiting for the correct garment.
Follow-up · I sent back the faulty garment. Once they received it I was notified that they would send out a 4XL as their sizing had changed and this would be an equivalent size. At the time, I found this a bit strange as their website did not list a 4XL (and as of writing this, it still doesn't). A few days later I followed up, as they have long dispatch… Read more
I had ordered clothing from blank clothing a couple of weeks before heading overseas. I paid extra for express to make sure my items were going to be here before leaving. 5 days before leaving still no sign or communication of where my items were. I called the company and a got a very patient lady on the other end telling me my items will be… Read more
here before we head on holiday . She told me she would send a tracking number when available but we all know how Australia post don’t work. So to my surprise my warm clothes arrived 2 days before leaving for Japan. Thank you blank clothing you made my holiday a lot warmer.
The service was fine and everything was delivered on time but the sizing was so out of whack with normal Australian sizing it was ridiculous. I ordered 3 different sized raglan t shirts for a social baseball team to try on before doing a bulk order but even the XXL was too small for most of the players. Just for an idea of what I'm talking about… Read more
I'm 178cm and 88kg and normally wear a size L but even the XXL was far too small. I think I would have had to go up to a 4XL which is crazy.
Reviews with attachments
You can cancel 5 days before they ship it and it will not be cancelled. You are always to check cancellations first before proceeding with orders. Take all receipts, emails and screenshot everything before taking this up with your bank. Hanging up the phone to then send a text message showing incompetence and unprofessionalism. Read enough… Read more
comments about the quality of your products to know I now will %100 never recommend your company to anyone.
Package returned they received it Thursday 13th November 2025.
It is now Tuesday 18th November 2025 and I still haven't gotten my refund.
Will note if you want to cancel your order call them as they don't check their emails also lodge it with your bank as they will probably take another 30 days before the bank will refund your money if they don't.
Happy customer – Easy to order, with quick delivery and great product and good quality fabric, would happily order from Blank Clothing again Show details
Perfect – Perfect the sizes are accurate,very comfortable l really love them Show details
- +3
Disappointing customer service – After using this company twice for significantly high value purchases over two years, I found that the quality was overall sturdy but then I had two pairs of shorts that faded on the first wash. I asked for a refund or store credit. I spent nearly three weeks going back and forth for them to finally tell me it was my fault for bleaching the items,… Read more
which I certainly did not, or my fault for using too much detergent, which I also did not. This company has terrible customer service and when their products are faulty they will take no responsibility. Purchasing from them is a risk.
Blank clothing fantastic quality and service – I have been a customer of blank clothing I can definitely recommend their quality of product and service Show details
Latest follow-ups
I had to return my order for an exchange for a smaller size; order: BC-70385356. Posted to Blank Clothing RMA (exchange), 17 Renou Rd., Wantirna South, VIC 3152 on 25 August 2025. Looking forward to receiving the smaller size soon. Thank you, Yvonne Horton Show details
Follow-up · Exchange for a smaller size received. Thank you, YH
Positive reviews
Great little company, good quality clothing & spot on with their delivery Show details
Great turn around time and clothing was what I was after Show details
Excellent product. Although there was some delay in delivering an apology was made. It is the first time in many years I have actually a bra that fits. So good Will be buying more Show details
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Negative reviews
Purchased 16 shirts to print on and when they arrived they were such poor ( Temu like) quality that I called to asked how much would it cost me to send them back for refund. The lady told me $10 out of pocket. I sent them back as they could not be printed on for a professional client due to the fact they were see through and just not was stated on… Read more
the description. After they arrived I received a refund although $44.50 out of pocket short, they state that’s their refund policy, not what I was told on the phone previously. I also paid for return insurance on purchase. So the whole process was extremely misleading and misguided and my client was out of pocket $44.50 for items they received in full and could resell. They claim they charge a restocking fee, sorry to get them from the box and return to a shelf for resale, please this is the most ridiculous thing I’ve ever heard of. I will never buy from them again or will I recommend to anyone. Very sad that they steal from customers and think it’s perfectly within their right to do so. Never again!!! Bad business buyer beware.
I will not be ordering from them again. Order rain jacket which was in stock, only to be told 2 weeks later it was out of stock , I’m still waiting for it ,it has been almost one month…was told ship on 23rd April, not movement on tracking since then…buyers be beware…it would appear it’s been sitting in thin air…I’m still waiting on refund as of 13th of May…it’s now 19th May, still no refund…
Terrible. After a month or more of emails they refuse to refund clothes that are poor quality and do not fit correctly. Terrible customer service. AVOID AT ALL COSTS to avoid a headache. Rude arrogant company. Show details
Recent reviews
The clothes are well made, I have used them for my work clothes for many years and have been happy with the quality, price and how long they last. I will use them again and again. Show details
Great singlets. As described. Sizing spot on. Fast delivery. Couldn't be happier Show details
Good coat. Arrived on time. Getting lots of peeps saying it looks good Show details
Loved the item I ordered immediately. Will not be my last order as there are a wide range of products available. Thank you, Blanc Clothing. Show details
An amazing company to get shirts from. A great range or colours, styles and a variety of different things. Can't fault them Show details
Happy to support an Australian business.. excellent quality – Great quality clothing … accurate description of items .. true fit .. secure site .. fast delivery Show details
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Ordered some sweat wicking t-shirts for the gym. They arrived on time and are just what was needed. Thank you. Show details
Will not use again – Ordering was easy but delivery and customer service poor. Ordered 2 polos for $50 for new job expecting delivery within 2 weeks. After 3 weeks asked for refund as had to purchase shirts elsewhere. Response was " will lodge an enquiry" which was not done until I asked again several days later. Then got asked to leave a review. Asked them to chase… Read more
up my request for refund as product not received, then received a few emails saying 'no response from courier' but no offer of refund. Eventually the shirts arrived a month later but I just gave up trying to get the refund as had already spent too much time trying to sort. However, they sent an SMS asking for a review so here is my honest review.
Deceptive (so called) customer support – Having purchased from this store before, I bought a bamboo t shirt online late Nov 24 - however when it eventually turned up it was the wrong colour. No drama, I thought - I will just ask them for an exchange (or refund) so I immediately contacted support via email to resolve, however over several weeks of trying to get some resolution (from [Name… Read more
Removed]?) all I got was the run around ("let me follow up for you", etc.). I still haven't been told how I go about returning product for refund or exchange?? It feels like the intention is to [Content Removed] you until you give up?! Highly unethical, not to mention illegal behaviour. I will not be purchasing from them again!!
A Little disappointed – A little disappointed in product due to the fact that I ordered the same product just in different colours, some were fitting, some shorter than other and one was not fitted and looked like a man's Tee Shirt
Really good service – Good service,I order 2 m shirts, however I ment 2 l shirts, I rang them up and they change the order.very fast delivery and they fit really good. Thank you.
Above the Standard – Great Quality clothing paired with excellent service makes it hard to shop elsewhere Show details
Never received my order – My parcel was lost/misplaced by the courrier company. Courrier company is SENDLE: they claim that they don’t have to get signature on delivery, nor have to provide picture of where the parcel was left. They are happy to take the job and charge for delivery but courrier has no responsability when it comes to delivering the goods. Courrier sent a… Read more
picture of the building, from 10 metres distance, which is not a valid proof of delivery.
I never received my order and I am now waiting for a refund from Blank clothing.
Very happy – Everything as ordered, I really like the quality of the shirts too. Thank you! Show details
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To Blank Clothing credit (and my amazement) the correct item eventually turned up in the post some… Read more