592 reviews
AI reviews summary
Pros
Cons
Verdict
The Derila Pillow generally receives positive feedback from consumers who highlight noticeable improvements in neck pain, morning stiffness, and overall sleep quality. While many users appreciate its supportive ergonomic design and compact size for travel, a subset of reviews points to challenges with customer service interactions regarding returns, as well as an initial adjustment period to get used to the firmness of the memory foam.
I am extremely satisfied with the Derila Pillow as I have a badly damaged spine which has been fused and have not been able to lay on my back. With the Derila Pillow it gives me several choices and now I can spend the whole night on my back. Thank you Derilia. Regards Len Fairweather Show details · 1
The product is very good. I have it since a couple of months now and my neck during sleeping thanks. I'm used to sleep in every position, turning all the night and the pillow can stand this good. Maybe I only need a taller pillow when I rest on a side. Show details · 1
The Derila Pillow has been THE BEST Investment in my sleep, comfort history. I have found that the Derila Pillow delivers EXACTLY what is in their Advertisement. It is MY experience the Derila Pillow supports my proper neck height and function regardless of sleeping on my back or either side; I am ALWAYS comfortable! THIS is someone’s “Brain-child” and I am GRATEFUL they persued their Dream! Show reply
Reviews with attachments
Before I order them, I researched online: found mostly positive reviews, mainly stating 1 week adjustment period and sleep quality improvement. Well, I got only 2 days adjust and definite quality, you just feel it! Excellent compact packaging (see picture), normal shipment time, got reduction by ordering 5 of them (me & family). I will order more… Read more · 1
for my parents and sis-bro. Outstanding & swift communication with customer service (Sarah): I sent an email when I received a partial delivery, asking for the rest; next morning I got my answer and after 1 more day the remaining. Detail: the pillow case is perfection, but you can do without it (see photo): the important is the pillow itself
After a day or two, I slept longer and woke up refreshed. My neck and back became more relaxed. My breathing also improved, I don't snore. Show details · 1
Absolutely five star have no more pain in my shoulders or arms and a full nights sleep, have tried so many pillows which have not worked. So impressed I gifted one to my friend Show details · 1
Since using a Derila pillow, I've been free from neck and shoulder pain. My snoring, which was a source of worry for my family, has also stopped, and our home is peaceful. Changing your pillow is a much cheaper and healthier way to improve your health than consulting a doctor. Show details · 1
The Firat night I slept on my new Derila pillow my jaw was able to relax! I have been trying to recover from a concussion, well actually two, 14 months apart. I have been to numerous Dr.’s to help with my TMJ pain. The answer was your pillow! Thank you so much!! Show details · 2
I was skeptical of another claim to help with my sleep apnea. However, these pillows are now my favorite method of sleep assistance. I often sleep on my side and this pillow allows me to rotate without disturbing my CPAP mask. Not only are they comfortable, but are small enough to take with me on my travels. I have recommended them to others and don’t foresee me returning to a standard pillow anytime soon. Show details · 1
My Derila pillow does everything it promised to do. My only wish would be that it is a bit thicker so that my arm does not go to sleep but that may have more to do with Neuropathy than the pillow. My neck definitely feels better and I sleep through the night now. Show details · 2
After having a stiff neck for weeks I decided to purchase a Derila pillow. A week after using this pillow my neck pain was minimal and driving the car was much easier. Two weeks later it is even better. What joy and relief. I thoroughly recommend these pillows. Show details · 1
Bad product. Worse customer service. Do not accept returns. If the package is opened. Show details
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I purchased 2 of these, believing the advert that you would get a great nights sleep, feel revitalised and fresh, and stop snoring. Well guess what, NO! that was not the case. We both had terrible nights sleep, and snoring increasesd. Their ad said you can return for a refund if not satisfied.... This refund can only be given if the pillows are… Read more
still in their original vacuum sealed bags, not touched or opened, otherwise you are not able to return for a refund. I have absolutely no idea how you are supposed to try something without taking it out of it's packaging. I went back through PayPal, and they also said that I can't get a refund either. So, I definitely give them a BIG N.O. don't bother even thinking of getting one unless you want to waste your hard earned money on something even the dog wouldn't want to sleep on.
Hi, Leza! I’m sorry for any inconvenience this might've… Read more (+1 reply)
Not comfortable with a button right in the middle! Didn’t stop snoring either. Show details
Hello, Garry! I understand how frustrating this can be,… Read more
I just received 2 pillows 2 days ago, and it is the worst pillow I have ever experienced. It hasn’t done anything for my snoring, and I am suffering really bad neck and back pain now. I have had the worst 2 nights sleep in a long time, trying to get used to this horrid thing. I’m sitting up at 5am to write this because I am tired, in pain and… Read more
very bloody angry. It feels like I’m sleeping on a rock, it is that hard. They said it will take time to get used to, but there is no way I can put up with this for another night. Their good reviews must be fake, and written by them as I can’t be the only one that is having this experience. Also they haven’t sent the pillow cases I ordered with them. I will be sending these back, and hopefully get a refund for both the pillows and cases that I didn’t get. My advice, DO NOT BUY
Hi Jane! I understand how frustrating this can be, and I’m… Read more (+1 reply)
Latest follow-ups
I had seen the advertising for these pillows for about a year. I was skeptical. I was using solutions to help with sleep apnea, but my quality sleep was not improving. I had immediate improvement with my sleep on the first night. I fall asleep… Read more · 1
sooner, sleep longer and the quality of my sleep has significantly improved. The support is great and a much cooler sleep. I have a wearable that verifies the claims that I am making. It impressed me so much that I bought two more pillows for relatives, so they can improve the quality of their sleep.
Follow-up · I continue to have excellent results with this product. I all asleep faster and stay asleep longer. I recently had to spend a night out of town, without my pillow. Horrible night's sleep. Reinforces that this is definitely a winner.
The Derik’s pillow has increase my sleep time from an average 4 per night to 6 1/2 hours. I awaken without a stiff neck and sleep with further interruptions. Thank you Show details · 1
Follow-up · So far so GOOD! Cleaning instructions are very clear! Pillow feels quite comfortable!
To be frank, I had low expectations for Derila pillows, but I'm impressed by how much the foot pillow relieves my hip stress, and the back pillow - just wow! I have had about 7 adequate back pillows but this one is far more than adequate. It… Read more · 1
supports me for better posture and it keeps its firmness.
The bed pillow is so comfortable that I bought one for my spouse -- rare neck pain now for her and I can't say mine has relieved me of moderate apnea, but I'm definitely more comfortable. I'm sleeping well and feel rested, a very big deal.
Follow-up · My pillow continues to be clean and firm enough while supporting my neck. I prefer the feel of my own pillowcase over the pillowcase of the Derila, so I can't speak for how it stands up to cleaning. If this it ever needs to be replaced, I'll buy another, but I think it'll be a long wait before it breaks down or whatever these pillows do. Marj C.
In-depth reviews
Had a whiplash in the 80’s and the nagging discomfort has never left me. I have tried many different pillows. Nothing but the Derila Ergo Pillow has eased the 24/7 discomfort of my neck. An added bonus was that the TMJ night clamping I’ve suffered… Read more · 1
for many years also has decreased. For me, that’s a miracle. The pillow is very supportive and not hard or too soft. It’s the way pillow should have always been designed. I really, really like the fact these pillows never need fluffing. I am a lady from Georgia who made this review because I am so grateful to be able to sleep better and not wake up with so much cumulative overnight agony to start my day. I’m also grateful for the geniuses that designed this pillow, may they be truly blessed. I would highly recommend buying the pillowcases that fit. The pillow does come with a fitted cover, but the silky fitted pillowcase to me sleeps better. Don’t understand why there is a button in the middle of the pillowcase, but when you lie on it you won’t feel the button. There was a free gift offered for this review, but it was a little confusing as to if I had to purchase something to get that gift, I could care less about a gift since I already received my gift of making me wake up feeling better.
Follow-up · Update: Since I have used the Derila Ergo pillow for about 2 months every night it has not made my head hotter. I may have to throw off the covers occasionally, but I haven’t had to change pillows, fluff or turn it over. I have not been able to find out why the white button is in the middle of the pillowcase. Maybe for decorative effect, but I… Read more
I purchased a Derila pillow. I really hemmed and hawed over whether to purchase it for a solid six weeks. Every time I seen the ad for it I thought this pillow can’t really help with sleep apnea, or my husbands snoring. I started watching the full… Read more · 1
ads when they came up. I clicked on the purchase link multiple times after watching the ads but then I wouldn’t follow through. I finally decided I would buy one and try it. I asked my parents if they wanted one of course they said no as well as my brother. So I went ahead and ordered my pillow along with the cover for anti-dust. I opened my pillow right away and seen that I needed to let it rest for 8 hours before using. I stayed up late so that I actually gave it 9 hours put my cover on and headed to bed. When I woke in the morning I couldn’t believe it!! I actually slept through the night without waking up!! And I didn’t have a headache like I normally did. I told my husband and he was sceptical and said that I had stayed up late and that was why I had slept through the night. He told me that I better not throw my old pillow out quite yet. I used the pillow every night for a week and told him that he that he was using it that night. In the morning he asked if he could try it again the following night. Then a couple of days later I was talking to my brother who has sleep apnea and said he was struggling to sleep. I took the pillow over to him to try for a couple of nights. My husband ordered his own before I got my pillow back. I then lent my pillow to my mom and dad for both of them to try. I honestly can’t believe I waited for so long before ordering my pillow. My parents and brother have all purchased a Derila pillow now!! I’m so happy that I bought it!! My only regret is not ordering it sooner!! Absolutely love my Derila pillow and is the best investment I have made in a long time!! Don’t be like me and delay your decision to buy one!! I highly recommend this product!!
Follow-up · Hello again, after my review of my Derila Pillow, there are a few questions people have. I’m going to try my best to answer them. The Derila pillow holds it shape perfectly once you have opened the package and let it rest and get to its true form after roughly 8 hours. I have been using it every night (or someone has) since it arrived and it is… Read more
Well..It's good to have a chance to extol the virtues of this pillow. I got two of them, and being the only one using them...these so well-crafted-from-high-quality-materials should last me for many years. Being prone to getting ear-aches from so many different pillows during the years, what a welcome delight is the "Derila Ergo" with its centre… Read more · 1
cone feature, attained by a snap set in the centre. So clever! And little pressure on the ears if sleeping on either side! GENIUS! It took me a bit of a struggle to master removal of the cover to launder it, I should say replace it after laundering. I found a new set of silk pillow cases in the house not being used, got out my sewing machine and modified their size/shape to fit the uniquely shaped "Derila"...and so much easier to remove and replace. Seems like that is a good solution for me.
I was diagnosed with sleep apnea and sold a special machine to treat it. $2000 later I could not get used to it, so shelved it for now. I'm trusting the new pillow is helping me breathe better. It must be helping as I feel more refreshed after a night's sleep.
It matters not what my sleep position is...comfort plus is realized and I am definitely sleeping much better with the "Derail Ergo." [From where did this name ever emerge? pray tell ]. DO tell us. I can honestly say...nothing entices me to bed better than sex and my "Derila" pillow.
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Positive reviews
I am 77 years old and side sleeper. I have issues with my right shoulder which when I sleep on that side wakes me up to roll over. I have no further discomfort since I have been using my Derila pillow. Hallelujah!!! Show reply
Derila Pillow gave me really excellent sleep 'till morning without wakeup. Previouce Pillow need medicine to get sleep and now notnecessaly. I Colud'nt trust Derila Pillow befoe useit when I saw at first time. And now I'm strongly recomended to try it! Show details · 1
Prior to purchasing my new Derila pillow. I was suffering from extreme neck pain to the point, where I had to use my hand to lift my head up off of the pillow on my bed due to the extreme pain. I was alittle sceptic at first purchasing anything advertised off of the internet due to the scams that float around the internet. Because, of the 30 trial… Read more · 1
free offer that Derila has. I went ahead and purchased 1. After 1 sleep, my neck pain had subsided immensely. After 2 sleeps my neck pain was gone and I haven`t experienced anymore pain or sleepless nights since then. The Derila pillow has been so great, I went back to their website and purchased 2 more. 1 for my wife that no longer snores at due due to using her new pillow and a spare one for our guest bedroom. Best decision ever, to piurchase these pillows.
Negative reviews
I got diagnosed with obstructive sleep apnea. This pillow does not help with this condition or does it cure it. The only thing this pillow helps me with is spine support and I sleep with my arm under the pillow. But don’t spend your money if you have sleep apnea. I bought it and it didn’t help my condition. Show details
Hello! I understand how frustrating this can be, and I’m… Read more
i WAS SEARCHING FOR A PILLOW and came across S P Darrishop Goningen NLD and was checking their product out when they just dissapeared from me screen.in due course I was to find out that they had accessed my credit card and debited $129.. some time later I received a Derilla ergo pillow probably worth $40 tops retail, most uncomfortable and useless to me! I have been unable to contact either company and have had to cancell my card Show details
Hello! I understand how frustrating this can be, and I’m… Read more
These pr*cks are con artists! Their website is designed to screw people over. Never have I ever purchased something without step by step confirmation of correct details until I encountered their website. It enlisted my parent’s address as delivery address. I wrote to them seconds after the transaction was made and they were quick to respond. I… Read more
gave them the correct address, but they intercepted the dispatch process with one of my old addresses that I never mentioned. What useless fools! Now the parcel is lost and they’re telling me I need to contact Australia post. What j#rks! I will be contacting my bank and consumer affairs about this.
Hello, Tam! I understand how frustrating this can be, and… Read more
Recent reviews
Incredible comfortable fit and support from first use. Breathing is easier and quieter, sleeping on side is somehow more comfortable, and sleeping on back has certainly eased heavier breathing / almost snoring. The pillow's size and weight makes it very easy to handle. Show reply
I wasn't sure I would like this pillow simply because of its shape but was I surprised! I find I sleep better and I never have to flip my pillow to fluff it up. I feel so much better since I'm a side and back sleeper. You really should give it a try. It's a tad expensive but so worth it. Show reply
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Hello, Claudio! I understand how frustrating this can be,… Read more