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3Ecosa Mattress

Ecosa Mattress

 Verified
3Ecosa Mattress
4.7

554 reviews

Positive vs Negative
93%7%
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Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Pre-existing Neck / Back Issues ?Yes · No
Value for Money
4.5
Customer Service
4.6

 AI reviews summary 

The Ecosa Mattress is highly regarded for its customisable comfort and effective support, particularly for users with chronic back, neck, and hip pain. While the majority of users report a significant improvement in sleep quality, there are recurring frustrations regarding delivery delays and inconsistent courier communication.

Pros
Adjustable Firmness: The 3-in-1 design allows users to swap internal foam layers to achieve plush, medium, or firm settings, making it versatile for different sleeping preferences.
Pain Relief and Support: Numerous users report significant reductions in back, shoulder, and hip pain, citing the memory foam's ability to provide pressure relief and spinal alignment.
Ease of Setup: The "mattress-in-a-box" delivery, featuring a box with wheels and a supplied cutting tool, makes transporting and installing the mattress simple, even in tight spaces.
Motion Isolation: Users frequently highlight the lack of partner disturbance, noting that movement on one side of the bed is barely felt on the other.
Cons
Delivery and Logistics Issues: A significant number of complaints focus on missed delivery windows, lack of tracking transparency, and poor communication from third-party courier services.
Heat Retention: Some users find the memory foam or the included waterproof protector to be quite hot, occasionally requiring additional cooling toppers to maintain comfort.
Edge Support: A few reviewers noted that the edges of the mattress are softer than the centre, which can lead to a sensation of "rolling off" or lack of stability when sitting on the side.
Longevity Concerns: While most reviews are recent, a small segment of long-term users reported issues with sagging or loss of support after one to three years of use.
Verdict

The Ecosa Mattress is an excellent choice for consumers seeking a customisable, supportive sleep surface that caters to various firmness needs and alleviates body aches. However, potential buyers should be mindful of reported delivery inconsistencies and consider their sensitivity to heat before purchasing.

5 Paulina  · I was skeptical about buying a mattress online but turns out this Ecosa mattress is the most comfortable mattress we have ever owned.
4 Wobbie  · Mattress is great. Only issue was the medium firm was actually too firm and we had to put a topper on it. Otherwise great.
4 Lis  · A comfortable mattress and easy to unpack. Always great delivery
5 Luke M  · Good to know the kids are sleeping on good quality low tox mattresses
5 Greshel Petate  · I love my ecosa mattress, my daughter love it too. Durable and so comfortable.
5 FEBO  · This queen Ecosa is a great, comfortable, supportive mattress. This it the 3rd Ecosa mattress we have bought.
LJY
LJY4 posts
  Verified Queen

We bought our Ecosa bed after sleeping on our daughter’s (Ecosa) spare bed on several occasions and always having a great sleep. It is very comfortable and movement doesn’t disturb the other occupant of the bed which is a bonus. Show details

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Lynn
LynnVIC
  Fair Incentive Verified Double

This is the second time I've purchased an Ecosa mattress. It came in a box that was delivered straight to my apartment door. I was so happy with this service as I wasn't sure I would be able to push the product to my place with an injury. Mattress was easy to get out of the box and unroll onto my bed. This mattress is so comfortable. I don't have any back issues or pain sleeping on it. A reasonable price too! Show details ·  1

Ask the reviewer

Reviews with attachments

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Eric T.
Eric T.VIC2 posts
  Fair Incentive Verified Queen

I was in the market to buy a new mattress and for some reason I keep seeing Ecosa's ads...then found out there is an Ecosa showroom in Nunawadin... visted there to test out the mattress and confirmed the firmness was suitable for my liking (Not a fan of mattress with springs inside. So picked the Ecosa mattress...Got it for a good deal...then the… Read more ·  1

delivery was super fast....unboxing was easy...but swapping the firmness was a bit of work....however overall the mattress is fantastic...definitely improved my sleep....Highly recommended!

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Ecosa Fan
Ecosa Fan3 posts
  Fair Incentive Verified Queen

My purchase of the Ecosa mattress (original edition) proved to be an excellent decision. I particularly appreciate the mattress's adjustable firmness, allowing me to customise my comfort, and the bonus waterproof mattress protector comes so handy. Truly an EXCELLENT mattress! Show details ·  1

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joua524
joua524
  Fair Incentive Verified King Single

I can Sleep very well and not be disturbed during the sleep. Show details ·  1

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Rie Loy
Rie Loy
  Fair Incentive Verified Queen

Easy to order. Easy delivery. Easy “install”. Good sleep now :) I like that it comes with a waterproof protector cos I have kids Show details ·  1

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natcartwright
natcartwrightSA2 posts
  Verified King

I purchased the Ecosa mattress for the flexibility of firmness options, given there was no way to try it out before purchase (unlike a retail store); and also for the fact that by having seperate layers means it will be easier for me to move by myself. When it arrived I spent the afternoon swapping the layers around, trying the different options -… Read more

settled on firm. It is definitely firm, and my body seems to have got used to the change quite quickly. So far it is a very comfortable mattress (have had it in home for 3 weeks).

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ISPS
ISPSVIC
  Long Single

Returned both mattresses after a few days. Way too soft, even after changing the layers around. I felt like I was sinking into them and woke up with worse neck, shoulder and back pain. For the price, I expected much better quality. After seeing what's inside (see photo), I honestly don't think it's worth the money. Just a couple of foam layers in a cover. The return process was easy, but I wouldn't buy one again.

Ecosa
Ecosa     

Hello ISPS, Thank you for sharing your experience with… Read more

Latest follow-ups

Ken
Ken2 posts
  Fair Incentive Verified Queen

I'm finally enjoying a good night's sleep .. thanks to my Ecosa mattress. Show reply

 Follow-up  · Since purchasing our Ecosa Pure matress earlier this year, we are very satisfied with the outcome. It's extremely comfortable and we've recommended it to several of our friends.

Sdave
Sdave52 posts
  Verified King

BEST PURCHASE FOR SLEEP!... Purchased mattress with adjustable base..... is soooooooo good...great sleep...will be buying more from here!!! BUT BUYER BEWARE! RE: ADJUSTABLE BASE- ...everything is self install....as per ECOSA instructions-realised post delivery "need 2 to 4 people to install bed base!!!!!!" I was not aware!!! Show details ·  1

 Follow-up  · ADJUSTABLE BASE- ...everything is self install..very challenging without at least one other person. need 2 to 4 people to install bed base

Vicki Lowry
Vicki LowryVIC2 posts
  Fair Incentive Verified Queen

I just purchased the new Ecosa plush mattress, I've never had such a more comfortable sleep, no more aching hips, I use to toss and turn all night, now I don't even recall if I turn from side to side at all. I wake up refreshed and no more aches or pain and the mattress keeps it shape. Thankyou Ecosa. Show details ·  1

 Follow-up  · Great edge support for such a plush mattress. I find this mattress easier to move than my previous inner spring mattress as I top and tail the mattress every month. As far as smells go, there was a smell to it when first out of the box, but i machine washed the top cover as soon as I unpacked the mattress so as the cover would be dry while the mattress finished decompressing .

In-depth reviews

Kesh
Kesh4 posts
  Queen

I cannot recommend ECOSA highly enough! From start to finish, their customer service has been absolutely exceptional. The team went above and beyond to ensure I received the perfect mattress for my needs, showing incredible diligence and care throughout the entire process. The mattresses are great the only issue we had was the size which they have… Read more ·  1

been supporting us with.

What truly impressed me was their commitment to their 100-night trial, they made sure it was honored without any hassle, giving me complete peace of mind. On top of that, their charitable component shows they genuinely care about making a positive impact, which makes supporting them even more meaningful.

Every interaction with ECOSA - Shiena, Jonathan and Resh have been professional, and efficient. It’s rare to find a company that combines high-quality products, outstanding service, and a strong sense of social responsibility. If you’re looking for a mattress and a company that truly values its customers, ECOS is the way to go!

Find out how Ecosa Mattress compares to other Mattresses

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Beck
Beck3 posts
  Queen

Boy, where do I even begin? This is by far the worst mattress I have ever owned. Mattress is 1 year old and we have tried every single thing to get this thing to feel comfortable. Every single setting this bed has; Medium, medium/firm, firm, all result in the same thing. This mattress lures you in to a fault sense of security. You buy it, it gets… Read more

delivered, you take it out of the box and use it "wow this is great what a good financial decision my back feels so much better." Until a few months in and you notice something isn't right. You feel it sagging. "Is it just my imagination? This mattress is brand new?" You'll tell yourself. Can't be my bed frames fault because this thing is sturdy and made with solid slats. Then eventually you wake up and you can't breathe because your spine feels like it's been twisted like a damp tea towel and you have to strategically and slowly roll yourself off the bed and then once you get up and get moving the pain magically disappears.

You talk to your spouse and decide to change the layering to medium/firm and all is well, until one morning, weeks later, you wake up and feel like you've gone 10 rounds with Mike Tyson. "Oh my god what is wrong with me?" You will think to yourself. "I must be the problem this mattress is brand new!" And you convince your partner that we need to try firm.

So you try firm, and firm ain't lying. That thing is well firm. "Finally. Surely this is the correct setting for us, this cannot sag". Right?

WRONG! Guess whose spine feels like a stretched out slinky? Mine! And firm brings in the added benefit of making your hips hurt as well. I thought maybe I was sleeping weird and that's why my back started hurting so I encased myself so I could not move and slept in a good posture and still woke up feeling like I went through the rinse cycle.

Everything I have tried has failed and I am legitimate scared of doing permanent damage sleeping on this poor excuse for a mattress unless I rotate the thing and constantly change the layering from medium to firm which I would prefer not to do.

My old mattress was over 10 years old and cost me about as much as I paid for this ecosa foam yoga special and I never had a problem with it until it got old. 1 year is a joke. 6 months is a joke. 100 day trial is a joke because thats just how long it took to start showing problems.

Ecosa
Ecosa     

Hi Beck, Thank you for sharing your feedback. We really… Read more

Annabel_E
Annabel_EWA2 posts
  Fair Incentive Verified King

Very impressed with the ecosa mattress. I was a bit hesitant for a mattress in a box, but I went and tried the mattress in person to be sure and I'm glad I went for the "Ecosa" compared to the other ones available. I have a personal preference for firmness in a mattress and being able to have 3 options of firmness really sold me on this version,… Read more ·  1

as well as the ease of being able to change that.

The mattress comes set to "medium firm" and the first 2 days I was worried it was going to be too soft. However after about 3 days my opinion changed and I haven't felt the need to change to the "firm" option.

If anything I've considered swapping to the "medium" side as it is quite firm on the "medium firm", but I'm loving it. I've slept so well, life changing.

There was no smell whatsoever and I've felt quite cool, no overheating (even with using the "ecosa waterproof mattress protector" that came with it.

The mattress is light and I'm able to move it by myself which is great. It doesn't sink in and has held its shape. I've only had it 1 month.

The mattress is also delivered compactly in one box with wheels which is handy.

Would definitely recommend to people who like a customisable option that's lightweight, and for a great price.

Positive reviews

Vesna Stanceski
Vesna StanceskiVIC
  Fair Incentive Verified Queen

Purchased the Ecosa Queen size mattress a few weeks ago. I wouldn't say i love it at the moment, however it's only been about 3 weeks. I'll sleep on it a few more weeks to make my mind up I still do wake up during the night. I've tried medium and medium/firm support but havent noticed any difference. I really wanted to love it but not at the moment Show reply

Kartik Patel
Kartik PatelVIC
  Fair Incentive Verified Queen

The mattress is excellent and helpful for mum's back pain issue. The original purchase was the plush edition, which was kind of softer than we needed; the team helped us replace it under the 100-day trial with prompt support. Show details ·  1

E stroud
E stroudVIC2 posts
  Fair Incentive Verified King

Most amazing mattress. First purchased an ecosa queen mattress 8 years ago. So when we upgraded to a king bed it was a no brainer that we would have an ecosa mattress. Super good price point and incredibly firm but comfortable Show reply

Negative reviews

shammi arora
shammi arora
  Verified Queen

I’m having spine issues since I use this mattress. I bought 2 at a same time however have not open 1. Firm side is too firm and soft side is too soft. I bought king size 3rd mattress few years back which is awesome. Show details

Ecosa
Ecosa     

Hi Shammi, Thank you for sharing your experience with us.… Read more

Naarah
Naarah
  Verified Queen

At first the mattress was great and I was waking up with little to no back pain but a month later I feel like I'm sleeping on a foam mattress on the ground. I had such high hopes but wish I took more notice of the other one start reviews. I got the extra plush a big disappointment Show details

Ecosa
Ecosa     

Hi Naarah, Thanks for taking the time to share your… Read more

Excruciated
ExcruciatedSA26 posts
  Queen

Recent slipped disc - bad back.. bought a mattress to help (door to door delivery). Mattress went missing, found 6 days after supposed delivery date at local petrol station. Had to get trailer and collect myself. No accountability or regret- ECOSA must stop using allied express/ cochrane's transport. Show details

Ecosa
Ecosa     

Hi Excruciated, Thank you for sharing your experience,… Read more

Recent reviews

Joanna Yap
Joanna YapWA
  Fair Incentive Verified King

Very comfortable and supportive without feeling too firm. We both sleep well on it, and motion transfer is minimal, so it’s great if your partner moves around during the night. The quality feels premium, and we’re really happy with our purchase. Show details ·  1

Find out how Ecosa Mattress compares to other Mattresses

Know better, choose better.

Compare all
Barry Wynd
Barry WyndQLD3 posts
  Verified Single

As with all things Ecosa, the quality and workmanship is excellent. The mattress is as advertised very comfortable indeed, the sciatica pain I was experiencing is now slowly disappearing. Having interchangeable firmness is absolutely genius. To be honest the waterproof mattress Protector, for a 67 years young male that has slight Incontinence,… Read more ·  1

it’s a blessing to know that the mattress is protected. Stress reliever alone. Overall impression very, very satisfied.

Hannah
HannahVIC3 posts
  Verified Queen

I have had my old mattress for around 15 years so desperately needed an upgrade but I was so worried about spending on a new one as they are expensive!! I am so glad I went with Ecosa. I love the customisable firmness, and the mattress is so incredibly comfortable I have noticed I have been sleeping like a dream. Also, I love the anti partner… Read more ·  1

disturbance technology as I never get waken. by that anymore. I would buy this mattress again and again and I love ecosa for life!

Miguel
MiguelNSW
  Fair Incentive Verified Queen

We are still getting to know it, but the flexibility that this mattress provides is fantastic. And changing from firm to medium firm to medium is as easy as opening a zip, swapping around the contents, and closing a zip. No drama. We have already tried two of the options, both comfortable but the medium works for us. Lots of support, no painful bones due to hard mattress. Excellent choice. Show details ·  1

Fiona Williams
Fiona WilliamsVIC2 posts
  Queen

Outstanding service from the ECOSA support team over the last 3 months - can't thank them enough. Love all their products - the Aerolux Pillow top, mattress, the Cool Comfort mattress, the quilt (TempRite) and pillows!!! Show details ·  1

Jade
JadeVIC2 posts
  Fair Incentive Verified Double

I've had it for approximately 2-3 weeks ago. The mattress has afforded me incredible relief from thoracic spine issues. I use it with adjustable base. I've never had a more comfortable mattress, despite having had quality mattresses previously. Show details ·  1

Dave J
Dave JVIC3 posts
  Fair Incentive Verified Queen

I have never been one for this style of mattress (always coil sprung) as i need a firm bed, purchased this for our caravan, and after a couple of nights i have no regrets, extremely comfortable but still firm enough for the support i require it came out of the box "medium firm" so i still had the option of changing to a firm setting if required.… Read more ·  1

What also helped make our choice was for the fact it comes in a box so maneuvering it in the van was easy. Great product!!

Nathaniel M.
Nathaniel M.QLD4 posts
  Fair Incentive Verified Queen

delivery on time, as agreed. Easy set up of bed and mattress, and unnoticable sleep (the transition from my prior bed was smooth with no issues). good comfort (i use the harder setting), solid sleep. Also, my partner is a light sleeper, yet on the ecosa they are sleeping through. Show details ·  1

Hailey
Hailey
  Fair Incentive Verified Double

We have 3 ecosa mattresses now! King, queen and a double. Even bought them for our young children because they slept so comfortably on our one. Have recommend to everyone who's looking for a new mattress Show details ·  1

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