586 reviews
- Side
- ·
- Back
- ·
- Front
AI reviews summary
Pros
Verdict
Overall, the sentiment surrounding the Ecosa Mattress is overwhelmingly positive, with the vast majority of consumers praising its comfort, customisable firmness levels, and supportive design for alleviating back and joint pain. Many users highlight the effective motion isolation and convenient boxed delivery as standout features. While a small number of customers note challenges with delivery logistics, heating, or finding their ideal firmness setting, the overall feedback points to a high-quality product backed by responsive customer support and a reliable trial period.
Reviews with attachments
I was in the market to buy a new mattress and for some reason I keep seeing Ecosa's ads...then found out there is an Ecosa showroom in Nunawadin... visted there to test out the mattress and confirmed the firmness was suitable for my liking (Not a fan of mattress with springs inside. So picked the Ecosa mattress...Got it for a good deal...then the… Read more · 1
delivery was super fast....unboxing was easy...but swapping the firmness was a bit of work....however overall the mattress is fantastic...definitely improved my sleep....Highly recommended!
My purchase of the Ecosa mattress (original edition) proved to be an excellent decision. I particularly appreciate the mattress's adjustable firmness, allowing me to customise my comfort, and the bonus waterproof mattress protector comes so handy. Truly an EXCELLENT mattress! Show details · 1
I can Sleep very well and not be disturbed during the sleep. Show details · 1
I have had my ecosa mattress just one year. I contacted them a few days ago because it's sloping down on one side and has dips even after trying to rotate it. As I am a single mum, I can't afford to buy a new mattress and so they have a 15-year warranty which countless emails back and forth. They rejected it originally and then said that they… Read more
would send me a replacement only to say that I need to pay another $270 because it is gone up in price to pay the difference which is ridiculous under warranty. I can't believe the way this company treats people so and I'm disheartened I get a different person every single time. How can you offer a warranty when a mattress's faulty? and then try and get more money out of me! There required fault is 2cm mine is 5-6cm minimum
Returned both mattresses after a few days. Way too soft, even after changing the layers around. I felt like I was sinking into them and woke up with worse neck, shoulder and back pain. For the price, I expected much better quality. After seeing what's inside (see photo), I honestly don't think it's worth the money. Just a couple of foam layers in a cover. The return process was easy, but I wouldn't buy one again.
Hello ISPS, Thank you for sharing your experience with… Read more
Latest follow-ups
I'm finally enjoying a good night's sleep .. thanks to my Ecosa mattress. Show reply
Follow-up · Since purchasing our Ecosa Pure matress earlier this year, we are very satisfied with the outcome. It's extremely comfortable and we've recommended it to several of our friends.
BEST PURCHASE FOR SLEEP!... Purchased mattress with adjustable base..... is soooooooo good...great sleep...will be buying more from here!!! BUT BUYER BEWARE! RE: ADJUSTABLE BASE- ...everything is self install....as per ECOSA instructions-realised post delivery "need 2 to 4 people to install bed base!!!!!!" I was not aware!!! Show details · 1
Follow-up · ADJUSTABLE BASE- ...everything is self install..very challenging without at least one other person. need 2 to 4 people to install bed base
I just purchased the new Ecosa plush mattress, I've never had such a more comfortable sleep, no more aching hips, I use to toss and turn all night, now I don't even recall if I turn from side to side at all. I wake up refreshed and no more aches or pain and the mattress keeps it shape. Thankyou Ecosa. Show details · 1
Follow-up · Great edge support for such a plush mattress. I find this mattress easier to move than my previous inner spring mattress as I top and tail the mattress every month. As far as smells go, there was a smell to it when first out of the box, but i machine washed the top cover as soon as I unpacked the mattress so as the cover would be dry while the mattress finished decompressing .
In-depth reviews
I cannot recommend ECOSA highly enough! From start to finish, their customer service has been absolutely exceptional. The team went above and beyond to ensure I received the perfect mattress for my needs, showing incredible diligence and care throughout the entire process. The mattresses are great the only issue we had was the size which they have… Read more · 1
been supporting us with.
What truly impressed me was their commitment to their 100-night trial, they made sure it was honored without any hassle, giving me complete peace of mind. On top of that, their charitable component shows they genuinely care about making a positive impact, which makes supporting them even more meaningful.
Every interaction with ECOSA - Shiena, Jonathan and Resh have been professional, and efficient. It’s rare to find a company that combines high-quality products, outstanding service, and a strong sense of social responsibility. If you’re looking for a mattress and a company that truly values its customers, ECOS is the way to go!
Boy, where do I even begin? This is by far the worst mattress I have ever owned. Mattress is 1 year old and we have tried every single thing to get this thing to feel comfortable. Every single setting this bed has; Medium, medium/firm, firm, all result in the same thing. This mattress lures you in to a fault sense of security. You buy it, it gets… Read more
delivered, you take it out of the box and use it "wow this is great what a good financial decision my back feels so much better." Until a few months in and you notice something isn't right. You feel it sagging. "Is it just my imagination? This mattress is brand new?" You'll tell yourself. Can't be my bed frames fault because this thing is sturdy and made with solid slats. Then eventually you wake up and you can't breathe because your spine feels like it's been twisted like a damp tea towel and you have to strategically and slowly roll yourself off the bed and then once you get up and get moving the pain magically disappears.
You talk to your spouse and decide to change the layering to medium/firm and all is well, until one morning, weeks later, you wake up and feel like you've gone 10 rounds with Mike Tyson. "Oh my god what is wrong with me?" You will think to yourself. "I must be the problem this mattress is brand new!" And you convince your partner that we need to try firm.
So you try firm, and firm ain't lying. That thing is well firm. "Finally. Surely this is the correct setting for us, this cannot sag". Right?
WRONG! Guess whose spine feels like a stretched out slinky? Mine! And firm brings in the added benefit of making your hips hurt as well. I thought maybe I was sleeping weird and that's why my back started hurting so I encased myself so I could not move and slept in a good posture and still woke up feeling like I went through the rinse cycle.
Everything I have tried has failed and I am legitimate scared of doing permanent damage sleeping on this poor excuse for a mattress unless I rotate the thing and constantly change the layering from medium to firm which I would prefer not to do.
My old mattress was over 10 years old and cost me about as much as I paid for this ecosa foam yoga special and I never had a problem with it until it got old. 1 year is a joke. 6 months is a joke. 100 day trial is a joke because thats just how long it took to start showing problems.
Hi Beck, Thank you for sharing your feedback. We really… Read more
Very impressed with the ecosa mattress. I was a bit hesitant for a mattress in a box, but I went and tried the mattress in person to be sure and I'm glad I went for the "Ecosa" compared to the other ones available. I have a personal preference for firmness in a mattress and being able to have 3 options of firmness really sold me on this version,… Read more · 1
as well as the ease of being able to change that.
The mattress comes set to "medium firm" and the first 2 days I was worried it was going to be too soft. However after about 3 days my opinion changed and I haven't felt the need to change to the "firm" option.
If anything I've considered swapping to the "medium" side as it is quite firm on the "medium firm", but I'm loving it. I've slept so well, life changing.
There was no smell whatsoever and I've felt quite cool, no overheating (even with using the "ecosa waterproof mattress protector" that came with it.
The mattress is light and I'm able to move it by myself which is great. It doesn't sink in and has held its shape. I've only had it 1 month.
The mattress is also delivered compactly in one box with wheels which is handy.
Would definitely recommend to people who like a customisable option that's lightweight, and for a great price.
Positive reviews
We originally bought the Ecosa Original but returned it and switched to the Plush King. So glad we did! It’s much more comfortable for us and a much better fit for what we wanted. Really happy we made the switch. Show details · 1
Find out how Ecosa Mattress compares to other Mattresses
Know better, choose better.
Packaging was pretty banged up. minor dent on headboard. Setting it up was easy. The absolute masses of unrecyclable foam are filling my house. Seriously how do I get rid of it? Show details
We bought this for our daughter's bed and honestly, I'm half tempted to swap beds with her. It's so soft and comfortable, easily one of the best mattresses I've tried. Delivery was ridiculously fast too, it arrived less than 24 hours after we ordered. Couldn't be happier, highly recommend! Show details · 1
Negative reviews
I’m having spine issues since I use this mattress. I bought 2 at a same time however have not open 1. Firm side is too firm and soft side is too soft. I bought king size 3rd mattress few years back which is awesome. Show details
Hi Shammi, Thank you for sharing your experience with us.… Read more
At first the mattress was great and I was waking up with little to no back pain but a month later I feel like I'm sleeping on a foam mattress on the ground. I had such high hopes but wish I took more notice of the other one start reviews. I got the extra plush a big disappointment Show details
Hi Naarah, Thanks for taking the time to share your… Read more
Recent slipped disc - bad back.. bought a mattress to help (door to door delivery). Mattress went missing, found 6 days after supposed delivery date at local petrol station. Had to get trailer and collect myself. No accountability or regret- ECOSA must stop using allied express/ cochrane's transport. Show details
Hi Excruciated, Thank you for sharing your experience,… Read more
Recent reviews
Was sceptical about these mattresses but decided to give them a go as I hated a mattress I bought 2yrs ago. I would have shoulder and hip pain everyday. I bought 2 long single medium/firm to replace my king as I would also disturb my partner during the night. Took a few nights to get use to the mattress but they have made a huge difference. No… Read more · 1
pain and I'm getting such great sleep. The only disappointing thing was I got 20% off and the next week it was 30% off! Highly recommended.
I was a bit skeptical about ordering a mattress online but I’m glad I did. It was promptly delivered and it’s proving to be really comfortable so far. In the month I’ve had it I’ve noticed my back hasn’t been aching as much as it used to. Show details · 1
We switched to Ecosa mattress and immediately we noticed and felt the difference. The firmness is adjustable which we really liked and the comfort and overall quality is topnotch. Highly recommended! Show reply
Quick delivery, easy set up and the firm setting is perfect for back and side sleeping. As a person wirh scoliosis and lower back pain this mattress has proven to be very effective for a gr nights rest. Show details · 1
Find out how Ecosa Mattress compares to other Mattresses
Know better, choose better.
Simple instructions made it harder for us to put together but once you know what to do it’s easier. Mattresse so far is great. Bed head pillows aren’t as fluffy or good looking as I’d like. Show reply
We bought the Ecosa mattress in the plush edition and it has been the best sleep ever! The memory foam material helps you sink in and and it’s like sleeping on a cloud but like it’s firm enough. A little pricey but for what you get would reccomned 10/10 Show details · 1
Great mattress. Originally purchased True Firm mattress but it was a little too firm. I returned it & replaced it with Ecosa Original which has been great. The whole returns process was easy & very efficient. Wonderful customer service. Show reply
Really happy with my Ecosa bed! It looks great, feels sturdy and comfortable, and has given my room a much more premium feel. The quality is really good for the price, and I love how it looks with my bedding. Overall, very happy with my purchase! Show reply
This is my second Ecosa after i purchased a single bed for my daughter. Well dont want drag this review......the product is of very high quality standard and zero complaints so far. Ever happy customer! Show details · 1
We were so impressed with the price and the quality of the medium firm Queen mattress. Unfortunately although it was perfect for my husband it was too firm for me; so we took advantage of the 100 day refund guarantee. I was so impressed with the customer service Jonathan providedby. Without hesitation they refunded me even before they arranged for… Read more · 1
the Salvation Army to pick it up. They donate refunded mattresses to charity which I think is wonderful. This is good trustworthy company. I have not written this review for the future discount I was offered either.
We bought our Ecosa bed after sleeping on our daughter’s (Ecosa) spare bed on several occasions and always having a great sleep. It is very comfortable and movement doesn’t disturb the other occupant of the bed which is a bonus. Show details · 1
This is the second time I've purchased an Ecosa mattress. It came in a box that was delivered straight to my apartment door. I was so happy with this service as I wasn't sure I would be able to push the product to my place with an injury. Mattress was easy to get out of the box and unroll onto my bed. This mattress is so comfortable. I don't have any back issues or pain sleeping on it. A reasonable price too! Show details · 1
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Stephanie, Thank you for taking the time to share your… Read more