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4Ecosa Pure Mattress

Ecosa Pure Mattress

 Verifiedecosa.com.au
4Ecosa Pure Mattress
4.8

237 reviews

Positive vs Negative
97%3%
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Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Pre-existing Neck / Back Issues ?Yes · No
Value for Money
4.6

 AI reviews summary 

5 Aneesh Joseph  · Improved sleep quality. Good edge support. Mattress don't get heated.
5 Amy Symons  · Super quick delivery and easy to install at home. Was sleeping on the matress that night and super comfortable
5 James46  · Great and very comfortable to sleep on, now I will try their pillows too
4 simone  · Service in store was very good. Quick delivery and easy to set up. Mattress has been super comfortable so far so good!
5 Kelly Maring  · We are super happy with our Ecosa mattress. So comfortable. And reasonably priced.
5 brad cividin  · Great feeling mattress, soft but supportive have great nights sleep

Reviews with attachments

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Sharon Braithwaite
Sharon Braithwaite
  Verified Double

Been excellent & Comfortable so far Soft and Plush amazing. Even sleeping, roll over, never dip, Show details ·  1

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Carina Carter
Carina Carter
  Fair Incentive Verified King

Speedy delivery of a king mattress and frame. The frame was super easy to put together and the mattress is amazingly comfortable. We just love it and are sleeping very soundly every night, as is our cat! Highly recommend Show details ·  1

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Christine
ChristineNSW5 posts
  Verified Queen

The mattress itself is fine - very comfortable. However unless you are a very strong person and a bit of a risk taker I would not recommend the "standard" delivery option. For a start they leave the mattress very tightly rolled up and bound in thick plastic inside a cardboard box outside the house even if you are not home. I dont know how long… Read more ·  1

ours was there for but its just lucky it was not stolen and it didn't rain that day. The next problem was trying to drag the cumbersome almost 60 kg mattress inside and to the bedroom. However the worst bit by far is the danger involved in unfurling the mattress. As mentioned it comes very tightly rolled and held by thick plastic. As we cut the plastic from the mattress it suddenly sprang out with such force that my partner was thrown bodily against the wall. He sustained bruising to his back and shoulder and several cuts on his arm. Furthermore, as a result of the way he was catapulted backwards the curtain was dislocated and the gyprock in the wall damaged. I will say in their defence that Ecosa was quick to reply to my complaint and seemed genuinely concerned. So in short I wouldn't hesitate to recommend the mattress itself but the standard delivery process is definitely both a safety risk and inconvenient.

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Matt L.
Matt L.QLD
  Fair Incentive Verified King

After sleeping on a rock for 6 months, anything would have been better, but this Pure is pure blisss! I have some lower back pain, but waking on this has been very comfortable. Back and side sleeping is very soft but supportive. Even sitting on the edge feels great as the edge doesn’t sag and it feels like a different surface to the main sections… Read more ·  1

(cos it is!). Paired with the Ecosa cooling pillow, or SideSupport pillow (I bought one of each) alignment is spot on, cool, and very very good. Haven’t tried others’, but highly recommend.

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Stacey Gardiner
Stacey Gardiner
  Verified King

Seamless process from order to delivery and equally easy to Inbox and set up. Comfortable and I've had many great nights sleep since it arrived. Customer Service was excellent also with a follow up question. Show details ·  1

Positive reviews

Angelina Sundarjit
Angelina Sundarjit
  Fair Incentive Verified Super King

Pretty good mattress. The medium-plush side seems to sink in and stay sunk where you’re sleeping. Doesn’t bounce back and we’ve only had it for a few months Show reply

Alastair Haughton
Alastair HaughtonNSW4 posts
  Verified Queen

I bought this mattress after trying all possible alternatives to get better sleep after a knee injury. I didn’t want an ultra firm mattress, but I knew that something too soft wouldn’t provide adequate knee support (when sleeping on my back). I chose the Ecosa Pure mattress as it has a ‘flip able’ top layer that allows a choice between medium… Read more ·  1

or medium-plush.

I can honestly say this mattress has helped me get the best sleeps I’ve had in ages.

I was so grateful and impressed that days later I ordered more Ecosa pillows and an entire range of sheets, quilt covers and pillow cases - and a quilt!

I’ve had a wonderful introduction to Ecosa and will definitely be back for more.

AmandaW
AmandaWVIC
  Fair Incentive Verified Queen

I absolutely LOVE this mattress. The whole delivery process was easy. The unfolding was easy. It was heavier than I anticipated so I needed help to get it out of the box and up on to the bed. Then it was easy and there's a funky little cutting tool to sort the plastic that protects the mattress - cool. Comfort wise it is just lovely. I am SO… Read more ·  1

glad that I spent only a tiny bit more to have a really comfy bed that also comes with 100 days to change your mind. I won't be and will ideally replace my daughter's mattress with a new once from Ecosa before too long.

Negative reviews

YYY
YYY
  Fair Incentive Verified King

After four nights, the soft side was too soft, cannot feel the support. We flipped to medium. It was ok feel, body was sinking into the mattress. However the pillow in the package was not supported my neck. My neck feels pain after. I hope they can develop a supportive neck pillow to match with the comparatively medium to soft mattress. Show details

Ecosa
Ecosa     

Hello YYY, Thank you for sharing your experience with the… Read more

Malcolm
Malcolm
  Verified King

HAVE NOTHING TO DO WITH THIS COMPANY !!!! AVOID !!! It doesn’t matter what their mattresses are like. Dealing and communicating with the company is HOPELESS. I stayed home from 7am till 7pm for a delivery that never came. A week later and a placating voice in the Philippines has no idea where my mattress is. Their phone number rarely works.… Read more

The only customer facing humans are Filipinos who speak scripted blather and know nothing and can’t solve anything.

You can either waste your time communicating with them via the phone service (when it works – but be prepared to stay on hold for half an hour before a recorded message tells you the phone service isn't currently available) or via email. Take your pick.

Their tracking page is never updated.

And this is for a very expensive mattress!!!

Given that I’m not the only one saying these things, it’s hard not to suspect there’s an intentional and cynical dimension. As I write, I’m still waiting for information that I was promised I’d be given by now.

I can only imagine how painful things might be if I try to send the mattress back under their 100 day return policy. A frightening prospect.

After discovering hundreds of reviews from people with similar experiences I cancelled the order.

So… AVOID. You're better off buying a mattress at a truck stop.

Malcolm

Ecosa
Ecosa     

Hi Malcolm, Thank you for taking the time to share your… Read more

Tommy L.
Tommy L.7 posts
  Queen

I sent a support ticket after finding the mattress little hard and needing aupport. But there was no follow up. Show details

Ecosa
Ecosa     

Hi Tommy, We are truly sorry to hear that the mattress… Read more

Recent reviews

Alex
Alex2 posts
  Fair Incentive Verified King

Bought the medium-plush version for shoulder and hip pressure relief for side-sleeping. So lovely and soft but we have ended up flipping to the medium side which we are finding soft enough and more supportive for back sleeping. I am sleeping so much better and am finding it so comfortable. I love that you can flip the layer to find what side is best. Loving the Pure Mattress so far! Show details ·  1

Find out how Ecosa Pure Mattress compares to other Mattresses

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Jim K
Jim KNSW5 posts
  Verified Queen

Very impressed with the Ecosa Pure Mattress. My wife and I both move around a fair bit during the night, and this mattress does a great job of isolating motion so neither of us disrupts the other's sleep. It was noticeably firm at first, even on the medium-firm setting, but after a few nights it started to mould to our bodies and has become… Read more ·  1

genuinely comfortable. We've honestly never slept better. Highly recommend if you're after a mattress that improves with use.

RJE
RJE
  Fair Incentive Verified Queen

Going from an ikea bed mattress to this mattress has left me feeling very relaxed and rested. As a aside sleeper the mattress gives my hips support so I don’t wake up feeling sore Show details ·  1

I.A K.
I.A K.VIC
  Verified Double

This bed was bought as an upgrade for our teenage daughter and she couldn't be happier. The only problem now is that it's twice as difficult to get her out of bed for school each morning. Show details ·  1

Rui Caldeira
Rui CaldeiraVIC2 posts
  Fair Incentive Verified Queen

I was so sick of my old expensive mattress, so I did my research, that together with the then current promotion made it a no brainer. No more bad sleep, no more dips, no more rolling to the side, no more swapping the mattress from side to side weekly, no more soreness. In short after having the mattress for quite a while, I can truthfully say… Read more ·  1

that, I’ve been having a very comfortable sleep, supported from edge to edge. Im very happy with my choice and for the money that I saved. Im not doing this review for gain, I really am a very satisfied customer.

Hannah Gould
Hannah GouldVIC
  Fair Incentive Verified King

A great mattress with a great balance of both firmness and softness. I highly recommend the firmer option - has more than enough loft to be comfortable. Very easy delivery and unboxing also Show details ·  1

Fran M.
Fran M.3 posts
  Verified Queen

Probably the best mattress we have ever slept on!!! I have honestly from sleeping in pain to being able to sleep. Back pain has noticeably improved will definitely be back for more Show details ·  1

Tony W.
Tony W.4 posts
  Verified Queen

Our Ecosa Pure medium-plush mattress has been a Godsend. Our previous mattress had used its use by date and boy, do we notice the improvement in sleep quality that the Ecosa mattress has made! The online ordering system was a snack! Show details ·  1

Caroline L
Caroline L4 posts
  Fair Incentive Verified Queen

The staff at the Midland store were so helpful with deciding on the right mattress for our teenage daughter. Once at home and after a couple of weeks she decided it wasn't "cloud like" enough for her. The on line team gave great advice on how to rectify this and she now sleeps like the Princess she thinks she is! Show details ·  1

anon
anon2 posts
  Fair Incentive Verified King

Comfiest mattress ever. This mattress is letting me have the best best sleep in many years. Even on the much less frequent nights when I am restless, I no longer wake in the morning with stiffness and hip pain. Was very doubtful about buying on line and not being able to try it, but after a couple of recommendations took the plunge. Delivery quick and efficient, easy to set up. Show details ·  1

Find out how Ecosa Pure Mattress compares to other Mattresses

Know better, choose better.

Compare all
David
David
  Fair Incentive Verified Queen

We bought the medium/firm Pure Mattress, but have only tried the medium side. A friend had recommended Ecosa after trying a lot of options. We have had for 3 weeks and it has exceeded our expectations. My wife no longer has a sore back in the mornings (we may have been well overdue for a new mattress…). Extremely easy delivery process, including old mattress pick up. Show details ·  1

Joe J.
Joe J.
  Verified Queen

We bought the Ecosa Pure Mattress, medium plush edition. We did a lot of research and a lot of ummming and ahhhhing. The reviews for Ecosa's products and Ecosa's service were consistently good so we ordered through them and we are VERY HAPPY with our mattress. It is supportive and so comfortable. I certainly have less aches and pains in the… Read more ·  1

morning since using our new mattress. (And I really mean that). Would highly recommend their products to anyone thinking of buying a new mattress. Customer service is excellent too.

Shell
Shell2 posts
  Fair Incentive King

We purchased the Ecosa Pure mattress in a medium firm after I had been getting increasingly worse neck and upper back issues. We sleep on the medium side. The first night I felt it was much firmer than I was used to, however every night since had been a great sleep and my neck issues resolved! We also got the Ecosa pillow each and I think this to… Read more ·  1

has helped (my last pillow I won’t even tell you how that was and I was determined to keep forever hah but I haven’t used it since) I’m super happy with the purchase, so much so we will be getting my son one and also one for the guest room. All in all, super comfy and deep sleeps!

Sagar p.
Sagar p.NSW2 posts
  Verified King

I spent a while deciding between the Cooling Mattress and the Pure Mattress, and in the end I went with the Ecosa Pure because it just seemed like the better fit for me as a stomach sleeper. It gives a really nice supportive feel without feeling too hard, and I like that it feels stable and doesn’t disturb my partner when I move around at night.… Read more ·  1

The springs and overall comfort feel really well balanced, and the quality is definitely noticeable. So far, it feels like the best choice for comfort and support, though I am still wondering if I might want a bit more firmness for my lower back pain over time.

No thanks
No thanksWA7 posts
  Verified Queen

We can’t believe how comfortable this mattress is!! Just the right amount of firmness, Great price for a quality mattress. Will be purchasing another for the spare room. Show details ·  1

Danny Y.
Danny Y.2 posts
  Fair Incentive Verified Queen

Bought the mattress back in March 2026, still within the first month but no issues or concerns so far! Delivery person helped me get it to the upstairs bedroom (it’s quite heavy packaged) so that was very much appreciated! The mattress itself was well packaged and was fairly simple to unroll and get it aired out accordingly! So far the mattress… Read more ·  1

feels good and I appreciated the ability to change between two different feels (though it isn’t as easy, but it’s not even an option with other brands).

Overall I felt the purchase was good and thankfully no discernible back or neck pains whilst adjusting to the bed, let’s see at the 1 year mark!

Dee
DeeVIC3 posts
  Fair Incentive Verified Queen

No more waking up with aches & pain. What else can I say so relived that it was my old mattress causing all the aches & pains. Was thinking I might need a new hip or back surgery but no my new Queen Ecosa Pure Mattress is the fix super comfortable Show details ·  1

Diane
DianeWA
  Verified Queen

Very comfortable mattress. Bought on recommendation in Choice Magazine. Delivery was hassle free. Set up was easy. Best sleep in a very long time. Very happy with purchase. Show details ·  1

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