71 reviews
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I bought this bed base expecting it to look like it does on the website photos and marketing, where the mattress sits snugly within the frame with no visible gap. But there is quite a significant gap when the mattress is placed on the base. The assembly process was also frustrating. The instructions didn’t mention that the screws needed to be… Read more
tightened with an Allen key, and some of the hardware had to be adjusted using a drill just to get everything aligned properly, which I wouldn’t expect for a product at this price point. Once I finally had it together, my standard Australian-sized mattress leaves a large visible gap around the frame. I centred the mattress exactly as I was told and spent nearly two weeks going back and forth with customer support, sending photos, videos, and measurements, only to be told this isn’t considered a fault. The suggested solutions were purely cosmetic, and I’m now left needing to purchase stain and varnish myself to treat the exposed slats so the bed doesn’t look unfinished. The product simply doesn’t match how it’s presented in the website images and other marketing, which all show the mattress fitting flush within the frame. I would not and will not be recommending Ecosa to anyone.
So easy to assemble. Simple and classic design. Very solid. Show details
We purchased the queen mattress and queen bed. The frame bed look to big for the mattress. Doesn't look good Show details
Hello Lilian, We’re really sorry to hear that your bed… Read more
Very nice bed, but quite low for storage – It came with no assembly instructions but contacted customer service and they helped us out, and then it was very easy to assemble! It's quiet, sturdy, and looks very nice. One thing to note is that it is very low so it's difficult to find storage short enough to fit under the bed (about 13cm). Show details · 1
Buy Zen bed frame and it is faulty product. The frame is not symmetrical. When report them this issue with photos and give them a call, they ask to try to swap the side but the photo clearly proves this, and they still keep asking for more photos or videos to prove it is faulty. Give them more photos and videos. It takes 2 days now. The… Read more
installation manual doesn’t mention anything but they still want me to swap the side when installation. They should know the first that all four corners should be symmetrical. Then they said they have to send the evidence to their specialist team for approval. Take another 2 business days. I told them that it will be 4 business days and can’t confirm anything but they said that is because I don’t give them sufficient evidence at the first place. Now it becomes my fault??? I can understand the faulty product but their service is poor and waste of time. Buying a time but not trying to understand the customer.
Note that Ecosa bed frame mades in China. Not Australian made.
Hello T J. We’re sorry to hear about your experience and… Read more
Latest follow-ups
The bed is solid and we bought it for the rounded edges really. However there are some creaks if you sleep in the centre. Assembly was a breeze. However, delivery experience was unpleasant. Show details · 2
Follow-up · Answering these qs best we can: - Delivery: Best to make sure someone will be there to receive delivery. We recall they’d just left it in the rain. - Creaking: Honestly we just got creative and switch sides or sleep on the sides! Not the best solution if it bothers you. - Noise: If you’re a tosser you may not like it.
Positive reviews
The Zen bed base is super simple and stylish and works perfect perfectly for our space. The bed base was easy to build on my own though it was difficult to figure out which end was which. The base does mildly creak, despite checking that it was assembled properly. Good Again our delivery arrived earlier than the selected time slot and there was a lot of packaging to deal with. Show details · 1
Exactly as expected. Looks great. Service and delivery excellent. Highly recommend Show reply
Such a simple sleep improvement, who would have thought the bed frame makes such a difference. But it does. Show reply
Negative reviews
Ours is really squeaky! We built it as per the instructions and it looks solid but creaks every time we move on the bed even slightly. Also second other reviews that speak about it not being a good fit for a standard queen mattress, the base is bigger than the mattress so you can see the slats around the bed. This is worsened by the fact that… Read more
because the frame size means your mattress can’t sit flush against the wall, you really have to push the mattress as far as you can to the top of the base, so the end has very visible slats.
I also contacted ecosa about this, and they have been nice but have taken a fair while to respond to each message. I think ecosa cares a lot about marketing but not a huge amount about quality.
It looks nice, but I will say I thought it would look a little nicer when I imagined it in my space, but I acknowledge that’s just personal preference!
Hi Hello, Thank you for sharing your detailed feedback… Read more
Mattress and base are fine but missing 2 screw tighten bolts when it arrived - very annoying. Also took a month for the base to arrrive - also annoying.
Hello Sharon, Thank you for reaching out and sharing your… Read more
Delivered with basic missing parts , expected me to wait 13 days for parts from China for grub screws after delayed support for 4 days
Hello Mark, We’re really sorry to hear about the missing… Read more
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Recent reviews
Absoluty love the brand, we bought a mattress when they had the deals. My teen loves the rounded foot/corners of the beds, no toe stubbing! The the design is slick and solid construction. Made to last. Show details · 1
This is a sleek but strong bedframe. Unfortunately I ordered the wrong size, but I can tell you the customer service for this company is AMAZING!! The bed was picked up quickly and the order was replaced. Show reply
Excellent bed base! Minimalist, modern and stylish…It’s a bed base that will never go out of fashion. Looks great and brightens up the bedroom. Putting it together was relatively easy, had some problems getting the screws in though and needed a wrench to turn them. Once bed base is up it’s sturdy and does not make any noises when jumping on the bed or with movement during sleep. Really love this base and the look of the America ash wood. Show details · 1
We have assembled the Ecosa Zen Bed Base. It was very easy and straight forward. We wanted something to lift the mattress off the ground because previously we had the mattress on the floor and this height was also perfect for us. Show reply
Love this bed base. Arrived quickly, super easy to set up, the colour is easy to match to my other furniture, and really sturdy. Show details · 1
Fantastic bed base, easy to assemble and no creaks. This is our second Zen as we upgraded from a queen to King Show details · 1
Everyone has seriously been great they said what they said they would do the bed was super comfy and the easiest thing to put together. Show details · 3
Easy and quick to set up with just my 15yr old daughter. Took about as long to build as unpacking it did. A solid build which hasn't creaked once the last few weeks I've used it. Just what I was after, although the design could be improved on if the legs were a little inset/under the frame (to minimise any potential stubbed toes). Show details · 1
Nice and decent, perfect in size and height. Good service too Show details · 1
Find out how Ecosa Zen Bed Base compares to other Beds
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Very nice base - easy to assemble - and lightweight to move around. Show details · 1
I chose an Esosa Zen base, mattress and Ergolift adjustable bed after several visits to Nunawading showroom and wonderful customer service from Hennie and Jordan. I’ve just had my first night of Ecosa comfort and a great sleep, so I’m very happy. Choice got it right! The only problem in an otherwise smooth process was that the mattress was… Read more · 1
missing when the bed was delivered, annoying tho staff were very helpful in ensuring the mattress finally arrived.
Great quality. Super easy to assemble. Have had a great sleep every night on it. Show details · 1
The perfect bed base! This is exactly what we were looking for and it was extremely simple to set up. Show reply
The perfect simple bed base. Exactly what we were looking for and extremely easy to set up! Show reply
Good quality, easy to put together and looks exactly as the pictures show. Feels very sturdy and no creaking or noises from it Show details · 1
Sturdy, solid. Well made. No movement or creaking in frame. Very happy with this bed. Show details · 1
Excellent base, sturdy, modern looking and creak free. Was super easy to assemble too. Show details · 1
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Hi Angelina, Thank you for taking the time to share such… Read more