167 reviews
The pillow is too hard and quite uncomfortable. It feels just like cheap foam. Very disappointing considering the price and how good Emma mattresses are in comparison.
Reviews with attachments
- +1
Highly recommended! – The delivery was super fast, have my Emma “Diamond Pillow” since early August. It has greatly improved the quality of sleep and no more muscle pain in the morning. Can’t sleep without it! Show details · 1
Great pillow for the value – I firstly bought the Emma Foam pillow, and noticed that it heated too much overnight so I decided to go for the premium one. It is a little softer than the Emma Foam pillow but still great. I have tried it for 30 days and it completely improved my sleeping. Show details · 1
Dishonest and will most likely return as the product is incorrect and have lost faith – I feel somewhat ripped off. I don't know whether the pillow I received was the correct one; When I received my pillow it didn't appear in the same box as the reviews and the seal was already broken of my Emma diamond pillow box. The plastic packaging that encapsulated the pillow itself was still sealed. On the website and online reviews it states… Read more
that the cover is made from: 65% PES, 32% Lyocell, 3% EL. However when I unzipped the pillow to inspect the contents, the tag inside states it's made from 98% polyester and 2% spandex. The normal Emma foam pillow on their states 98% polyester and 2% elastane. Elastane and Spandex are the same material. As a result I'm convinced that the pillow I received is the normal foam pillow OR the premium Diamond variation but with the cheaper cover. I purchased this pillow specifically as I sleep rather hot and the Lyocell was a decisive point as it's used commonly in bedding for cooling purposes. Overall I am disappointed. Now assuming that I did receive the Diamond one, the next question is whether the foam layers in the Diamond variation is actually different to the original pillow. Both are 3 layer and all made from polyurethane and share the same colors; I wouldn't be surprised if they were the exact same pillow! I must admit the pillow is comfortable although I have only used it for a short period of time but the sour taste of deception will be the driving factor to attempt to return both mattress and pillow back.
Hello, Bob. Thanks for your feedback. You may file a… Read more (+7 replies)
Positive reviews
I love the pillow, my only issue is its too small. Standard size pillow case is too big for it. I am definately sleeping better and I have reduced neck pain, just wish it fitted into a standard size casing. Because it detracts from my decor look Show reply
Very nice pillow. Love that you can adjust the layers to change the height. Show details · 1
Possibly the best pillow I’ve ever slept on in my 66 years on this rock. Supportive no matter which position I take, I’m sleeping better & falling asleep faster. Thank you Emma. Show reply
Negative reviews
Overall this is a solid pillow, unfortunately just not for me. As a side sleeper with broad shoulders, I found it too low to adequately support my neck and head. I’m also a hot sleeper and found this pillow too warm for me. I really wanted to love it, but unfortunately it just doesn’t suit me. I can see it’s well constructed and would suit someone who isn’t a side sleeper that runs hot. Show details
"Hello Lisa, good day. Your honest feedback about your… Read more
Absurd price, decent pillow – Strange to see this products price when it really doesn't offer anything special. It's a fine product, but the pillow does not provide the unique experience it says it should. Adjustability is poor, and there's not much benefit over a standard pillow. Show details
Hello, The M.. Thank you for your feedback on the Emma… Read more
Not as great as I had hoped – I had high hopes for this pillow but had a headache from it for 3 nights before I decided it wasn’t going to work. I tried. Show details
Hi Crystal. Thank you for sharing your honest… Read more
Recent reviews
Used our pillows for the first time last night. Beautiful pillow and best night sleep Show details · 1
We love our emma diamond pillow. We noticed our sleep these days were deep, straight, and uninterrupted. I guess it’s because of the pillow itself that’s so comfortable. Show details · 1
Find out how Emma Diamond Pillow compares to other Pillows
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I wasn’t expecting a pillow to make such a big difference, but the Emma Diamond Pillow honestly surprised me. I’ve always struggled to find the right balance — most pillows are either too flat, too puffy, or they go hot halfway through the night. This one just works. The first night I used it, I actually woke up without a sore neck for once. The… Read more · 1
support is spot on, and I love that I could adjust the height by taking out a layer — it felt like it was tailored just for me. The cooling feature is a huge bonus too. I sleep warm, and this pillow stays cool all night without feeling cold or weird.
It’s just one of those products that quietly does its job really well, and now I can’t imagine going back to my old pillow.
So far I'm very impressed with my pillow! The option of changing out the three layers was one of the things which initially attracted me to the pillow, but when it arrived it was perfect for my side-sleeping self as it was. My stiff neck seems to have resolved itself and I'm only a couple of weeks into the 150 night trial period. At this stage, I… Read more · 1
can't see myself needing to return it. I got it for 50% off - not sure I'd spend the full amount on a pillow tbh but I'm very happy with it.
Fantastic pillow. These Emma pillows were so good that I had to buy my partner one as well. I then went on to buy one for my mum, her partner and my brother for their birthdays. Everyone deserves a good sleep and this is definitely worth it given you sleep for around a third of your life. Show details · 1
Amazing Pillow! I was a little sceptical at first, but after a few nights of getting accustomed to the pillow, I have definately been sleeping better. I wanted to try the pillow because I was always waking up with a sore neck. My pillow has been an absolute game changer. I would recommend giving this a go. You have nothing to lose, and so much to gain if it works for you! Show details · 1
This is my second Emma pillow. I Cannot recommend these enough. I was suffering from can’t-find-the-right-pillow-itis and having neck aches when I woke. Being about to adjust these pillows to the height and firmness that you need is such a great feature. I think I bought 5 different pillows before discovering Emma Sleep. Show details · 1
Best sleep ever! I have been holding onto my old pillow for too many years as previous pillows were never the right height. When I saw that I could adjust this one I thought I’d give it a try. I love it Show reply
This is the second Diamond Pillow, and after the initial challenge of what it felt like and weighed, I can highly recommend it. Great support and comfort. I struggle when I travel and have to use anything different. Show details · 1
very comfortable,but would like to feel the crisp coolness of the pillow when i first lay on it. My head has not sweated at all through the summer/warmer nights Show details · 1
Excellent pillow so comfortable and headaches have now gone away! Show details · 1
Find out how Emma Diamond Pillow compares to other Pillows
Know better, choose better.
Adjustable layers. Should be suitable for most one layer or another. Show details · 1
It's comfortable. It's a little smaller than my normal pillows. Show details · 1
Simply perfect pillow in every way!!! Would recommend for the best nights sleep. Show details · 1
It’s great the possibility of selecting the tightness of the pillow Show details · 1
This pillow changed my life! I have whiplash from a motor vehicle accident and this pillow is the only thing that's helped and allowed me to sleep Show reply
No more neck pain – I used to wake up with a sore neck until I changed to Emma mattress and pillow and now the neck pain is gone. I am convinced it is due to these products. I thoroughly recommend these products. Show details · 1
Comfy pillow – Comfy pillow, took me a while to break in but now I love it. Can't flip over to a cold side as then its too soft. Would recommend especially for side sleepers. Show details · 1
Super comfortable – These pillows are wonderfully comfortable. I am very picky with my pillows - not too hard, not too soft. This pillow is just that! Thanks for the great nights sleep Show reply
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Hi Scott, I totally get why that's a pain—definitely… Read more