Fido Finance

I had a fantastic experience dealing with Ben from Fido Finance. From start to finish, he was incredibly professional, approachable and genuinely helpful. Ben made the whole finance process feel simple and stress-free. He took the time to explain all the options clearly, answered every question I had, and made sure I understood everything before… Read more

moving forward. His communication was excellent throughout, and I always felt like I was kept up to date.

What really stood out was how easy Ben made the entire process. He was responsive, knowledgeable and went above and beyond to help get everything approved. It was clear that he genuinely cared about getting the right outcome for me rather than just getting the deal done.

I would highly recommend Ben and the team at Fido Finance to anyone looking for someone who is professional, transparent, easy to deal with and genuinely

I had a great experience with the Fido team. The staff were friendly, professional, and helpful throughout the whole process. They kept me informed about the work being carried out and made sure everything was taken care of properly. They made sure to answer any questions I had and what the nexts steps were. I would definitely recommend this company to other people.

Nick West has gone above and beyond trying to help me with my loan enquire. Always keeping me updated in a very professional, quick and knowledgeable way. Always happy and understanding. He will be my first point of contact if I ever need a loan Well done Nick and all the best in the future Show reply

Huge shoutout to Kosta at Fido Finance! He made the entire car finance process a breeze from start to finish. I was so impressed with his professionalism, friendly attitude, and the way he kept me in the loop at every step. He truly went above and beyond to find me the best deal possible. If you want a stress-free experience, Kosta is your guy!" Show reply

Dean was my broker and was always available to take a call with my questions and help with anything I needed. Made it a lot easier to finish the application process and all the follow ups. Thanks Fido Finance and thank you Dean! Show reply

I honestly can’t recommend Jordan from Fido Finance highly enough! I recently used Jordan to arrange the finance for my new car, and from the very beginning, he was absolutely fantastic to deal with. Jordan was incredibly helpful, patient and knowledgeable throughout the entire process. He took the time to explain everything clearly, answered… Read more ·  1

all of my questions (even the ones I’m sure he’d heard a hundred times before ) and never once made me feel rushed or pressured into making a decision.

What really stood out to me was how genuinely invested Jordan was in helping me. He went above and beyond to make the whole process as easy and stress-free as possible. He was always approachable, kept me informed, communicated clearly and made what can sometimes be a confusing and overwhelming process feel incredibly straightforward.

It was also clear that Jordan genuinely cares about his customers and isn’t just focused on getting the deal done.

He listened to what I needed, worked hard to find the right option for me and made sure I understood what I was signing up for. His professionalism, patience and friendly attitude made such a difference.

Having Jordan in our corner made the entire experience even better. He took all the stress out of the process, made everything feel simple and straightforward and gave us complete confidence that we were in good hands.

If you’re looking for someone who is knowledgeable, trustworthy, patient, professional and genuinely cares about getting the best outcome for you, I would 100% recommend Jordan from Fido Finance.

Thank you so much, Jordan, for making the whole experience so easy and enjoyable! I’ll definitely be recommending you to friends and family and will happily come back to you in the future. ⭐⭐⭐⭐⭐

I can’t speak highly enough of the experience I had with Nick from Fido Finance. From the first conversation, it was clear to me that he was operating on a different level to the other brokers I’d spoken to. He took the time to understand exactly what I needed out of my loan, and then worked tirelessly to structure a deal that suited me perfectly.… Read more ·  1

The loan offer he secured was outstanding. The interest rate and overall terms were infinitely better than anything else I’d been quoted by other lenders. What really set Nick apart from the rest, though, was his professionalism and communication. He was always so easy to reach, kept me updated through every stage, and always followed up promptly on the very rare occasion he couldn't take my call. He’s personable without being pushy, efficient without being rushed, and genuinely knowledgeable about the products he offers. The entire process was stress free from start to finish, and at no point throughout the entire process did I ever feel like “just another number”. If you're after asset financing and you don't go through him, you've made a mistake. Thanks so much for all the help dude!

Kosta from Fido Finance is a legend - not because I was successful in obtaining the finance I was after, but because of his competence in helping you reach a successful outcome. I have never applied for such high finance, and was very cautious with it all, but Kosta was on call when I had late questions and concerns, he was calling me back at 6pm… Read more ·  1

with all the relevant info I was concerned about during the process. Fido finance obviously train their staff to get the BEST deal for their customers, not just go with the easiest route. They all say they will get you the best deal, but I found others will go the easiest way for them to seal the deal as quickly as possible that suits them! Kosta from Fido secured me the best option for ‘me’ and genuinely tailored it to ‘my’ needs, even having the lender REWRITE the contract with a slight change that suited me best. I was after an import car, so wasn’t the easiest customer to deal with I’m sure. Without even thinking I would apply for finance, from just a simple enquiry, to being approved and 100% ready to pay and purchase the car, Kosta had me ready to do so in just a couple of days, even with all my questions and phone calls, the whole process was surprisingly simple and smooth. Honestly, I don’t think I would have went ahead with it all if I dealt with anyone other than Kosta, he is an asset to Fido.

Phil was very professional all the time. He went out of his way to help me. He was contineous in contact with me to inform me on the progress of my loan application. Show reply

I Delt with Adam, he was awesome in helping me out for getting a car loan, made the whole process quick and easy which made me feel at ease and kept me in the loop with progress. Definitely recommend Fido finance. Show reply

I honestly can’t say enough good things about James from Fido Finance. He has been absolutely fantastic from start to finish. You can genuinely see how much effort he puts into his work and how much he enjoys helping his clients. James went above and beyond to find me the best possible finance rate for my new car, and he didn’t just stop there. … Read more ·  1

He even contacted the dealer himself to make sure everything was organised and that my car would be ready for me to pick up tomorrow. The whole finance and settlement process was completed in just one day!

It’s rare to come across someone who is this dedicated, responsive and genuinely cares about getting the best outcome for their client. James made the whole process so easy and stress-free for me.

I honestly cannot recommend James and Fido Finance highly enough if you’re looking for a car loan. Thank you so much, James! ✨

I had a terrible experience with Fido Finance. Initially, I was impressed when Bailey called within 5 minutes of my enquiry, promising he would “absolutely” find a lender to fit my budget for a vehicle I was travelling to inspect in 10 days' time. I immediately provided all our info-payslips, IDs, etc. Despite "conditional approval," bailey… Read more

flat-out refused to tell me the interest rate or repayments. I was told it wouldn't be "fair" to give a rate earlier in the process- a ridiculous sales tactic I've never encountered with professional brokers who are actually transparent.

It's now 5 days before I inspect the car. After I had to chase him, bailey claimed the delay was due to the seller not providing info. I checked with the seller directly, who proved via time-stamped messages and calls that bailey hadn't even contacted them until hours after he claimed he had. When bailey finally did speak to the seller, I was told that bailey was condescending and dismissive of them, despite the seller having everything ready as id pre-warned them.

I couldn't even compare Fido's offer because bailey refused to tell me what it was. I ended up going with another company that was professional, honest about timelines, and upfront with the numbers from day one.

To make matters worse, when I informed bailey that I had gone with another company, he tried to claim he was consulting with the same lender and would have had the same outcome. This is hard to believe, given that the other company gave me a confirmed rate during our very first phone call and had the seller paid within 48 hours. Bailey couldn't even give me a ballpark figure after 3 business days of having my documents. It’s clear he was either stalling or just couldn't match the service I found elsewhere.

It's actually quite ironic that their website claims they "move mountains to fund your loan within 24hrs" when my experience was the exact opposite.

Avoid Fido if you want a straightforward, quick turnaround.

Terrible service, with never getting back to you as promised and then only after one’s rings numerous times. The agent didn’t seem to care to much and never put much effort in. Took 5 working days to find out what anyone with loan expertise should have known in one day.

Okay service, poor rates. Search first and be mindful of trusting the marketing and sales tactics – The customer service side was great from my friendly broker and she was patient when I had to change vehicles. Unfortunately their process is quite long winded and their rates were well off! I was patronised by one of their team leaders who talked to me like I knew nothing and was very sure of himself! He informed me that when I enter the vehicle… Read more

details with the competitor their rate would shoot up and it didn't... I even sent an email thanking him and Fido and he didn't even respond which says it all really. Fido were 2% more expensive on a used car loan and the competitor made it much much easier! The dealership were even 1.5% cheaper than Fido's lender so that says it all.

Make sure you do your due diligence and search around first as these reviews seem highly suspicious with a few commenting they're asked to review before the contract is signed.